ofp2079
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Everything posted by ofp2079
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Hi, To my great astonishment when I switched off the Helix (after 1 hour use) yesterday, the power button came unsoldered from the inside, as a result it just fell out of the unit... I got the unit in November, I'm not an usual complainer but I have never had this kind of problems with way less expensive units (even from Line6, I've had Pods). Until then I was so satisfied with the unit that I regularly annoyed my friends and musicians talking about how good it was.. now they can have a good laugh ! I just mailed the distributor in France (Woodbrass) from which I bought the unit, we'll see how it goes... bit this is very disappointing on a 3month unit at this price tag, and I sincerely hope for Line 6 that this is not a defect present on a mass of units.
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If you guys saw it ar Namm it certainly won't take 6more months of dev round. On that note, I'd rather have a buggy but useable version with a path of improvement than no version at all, the current patch management only Helix app is clearly not enough. But hey, the Helix being really a Killer product, I understand they want to accompany it with a killer app.
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G10 doesn't seem to be available in stores yet, I have checked a couple of them in EU, some mention April.
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Matchless Amp -> AWESOME, I was really really waiting for that one !! It's Xmas, thanks !
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Thanks !!!
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As I reported in another thread, exact same problem with Cubase/Helix/ElCapitan. The only workaround almost working but not satisfactory is to push the buffer size to the max 2048. It's VERY annoying...
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Way more Mesa Boogie amps for guitars needed... H&K, Carvin, and a Matchless amp... and that would be great.
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Hi, After 2 months of use, I can say the(my) Helix unit itself is totally stable. I have never experimented a sudden reset or panic, crash with the unit. There are some bugs but they seem to be fixed progressively with the regular firmware and software updates. Helix is obviously well built and has enough horse power to achieve any virtual setup you can think of. It only lacks now a proper patch edition and management app in the computer world, but I have no doubt it is a question of a couple of months and more emulations, because there aren't that many for a unit of this price range and quality.
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I wasn't referencing to audio/midi drivers, I know there are none for MacOSX, some posts have been confusing in this thread I guess. I'm mentioning the Cubase 8.0.35 update released just yesterday which offers support for El Capitan, and only since then I can hear audio with the stack MacOSX+Cubase+Helix before there was absolutely no sound, in and out. Now there is sound out of the stack but with the digital noise indeed. Setting higher buffers cleans up a bit but not satisfactory -> 45ms latency. Yes it looks like timing issues...
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Update on the subject : Today, Steinberg released Cubase 8.0.35 which offers compatibility with El Capitan -> I have dowloaded the new version and at last now I'm getting audio in and out of Cubase though Helix, IN and OUT ! It's a huge step forward BUT... after a couple of seconds the sound gets a digital distortion as if there were a ring mod fx in the loop... there are also drop outs, clicks etc.. I think Steinberg as done the job on its side but the remaining of the issue lies somewhere between Apple and maybe Line6 for those unwanted distorsions and drop outs added to the signal. We'll see...
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In my case I am certain because the patch name remains, only the contents is removed (just as If I had used the clear all blocks function with the action button). The sequence consisted in just making a few changes to an existing Distorsion block in a patch A, then saving the patch (without changing location), then I move to another patch B, and then when I go back to the patch A it is empty. I know it is strange. Now, I haven't had this issue in the latest firmware yet.
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Yes I've had the same problem a couple of times, a patch becomes sort of blank, just as If all blocks were cleared, I do not remember exactly the sequence that makes it happen, but it's happened to me for sure at least 4 or 5 times. Only workaround I can think of now : backup/export your bundles, especially when making edits of course, so you can revert to the previous version anytime.
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When the Helix Bag is planned for release, I don't think it's been answered ? thanks
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Thanks for the info Phil. By curiosity, and since it is the title of the topic, is the first release something we can expect in 1 month, 3 months, more ? Regards
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The interface on the Helix unit is very well designed and good looking, but I can't help thinking we don't know how the joystick will cope in time with frequent manipulations. So I'll feel much more confident when the Editor is out. I hope it will match the price tag, of the Helix, I mean that it should be as well designed and good looking ! For instance I really liked the Avid Eleven Rack Editor with the pics of real pedals, just as Positive Grid and others have been doing for some time now. Cheers
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I can't say for the popping or clicking, but 10.11.2 doesn't fix the audio through Helix -> Cubase.
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WIth the new El Capitan update yesterday, 10.11.2 official build, I can say... It still does not work with Cubase and Helix as an interface, no sound output, but the Helix audio device is recognized in Cubase with around 5ms latency. Frustrating... using a Roland usb audio interface with the same OS and Cubase, it all works.
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As far as I know this driver is not supposed to work with Helix. I check very often the Helix software page on Line6 website for updates, and there is no driver for Mac mentioned in Helix manuals anyway. Even so.. by curiosity I have installed the above mentioned driver (7.5.7), and I can confirm It doesn't change a thing (to my situation at least): No sound being heard out of Helix when audio (or midi) played in Cubase 5.5.2. (Helix device shows correctly in Cubase, and I know how to setup, and route this). But I can play audio with Helix through iTune and Garage Band: through Garage Band I get lots of digital noise and strange things happen, like white noise. With this situation I would need an interface between Helix and my (2014) iMac... (I have tested this positively with a Roland duo capture). I still hope to be able to use the Helix as an interface to record directly in the future.
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Thank you for your answer Mike, Yes there are known issues with El Capitan and usb interfaces, that is why I joined the developer program, and tested the beta versions. It seems to be slightly improving with yesterday's build (beta5) because now I can use a Roland Duo Capture as usb interface with El Capitan, I couldn't before this build... but the Helix is still not working. I'm almost certain Apple is to blame, I haven't tried Helix with Yosemite, I'm wondering If it'd work btw. Any feedback is well appreciated.
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Hello, When I launch my Cubase 5 on my mac with El Capitan, I have no audio input or output working with the Helix as usb interface. SInce Helix kinda works with Garage Band (with the beta for developpers 10.11.2 (Build 15C48a)), and since I can use Cubase 5 with a Roland Capture Duo EX USB interface (with and only with the same new 10.11.2 build), I suspect that my issue comes from Cubase 5 or Apple El Capitan which for some reason cannot interface well with Line 6 Helix. So I have 2 questions: @Line 6 : do you have any information regarding using Helix with Cubase on the latest Mac El Capitan OS? @Forum : Are there other people here who manage to use any version of Cubase (say 5 to 8) with the Helix on Mac OSX ? Thanks to all, Regards
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wow, great news. I love the Helix, the best designed digital floorboard ever created on this planet, and I've tried almost all.. It only needs a few more emulations, and a proper desktop editor. congratulation Line6
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I think it's more of an Apple issue... EL Capitan seems to break most DAWs, known issue. I have Cubase, not working with El Capitan. Even Garage Band is not useable. I've just tried a bêta d’10.11.2 (15C40a), still not working. I hope Apple will make progress, Don't blame Line 6, really.
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Xotic RC Booster Essential Booster, crystal clear. http://line6.ideascale.com/a/dtd/Xotic-RC-Booster/786963-23508
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Matchless D/C-30 combo amp This beautiful boutique amp from the 90s has to feature in Helix ! http://line6.ideascale.com/a/dtd/Matchless-D-C-30-combo-amp/786960-23508
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Great job ! Thanks.
