HonestOpinion

Heck, in the interest of semantic "accuracy" I went back and changed the title to "granularity" for the Ideascale title as well and edited my posts to point to the newly titled Idea :huh:

I changed the verbiage to granularity in both my post above and the Idea in Ideascale although it still says "accuracy" in the title because if I change this it will change the link. I think the use of accuracy although incorrect has become incorrect common usage and a source of confusion because it is the verbiage in the specification that many of the tuner vendors provide. See the examples below from the Peterson and Boss page. But I agree, this is not just a semantic difference, "accuracy" and "granularity" mean different things although how close you can get to a reference tone involves the interaction of both factors. Clearly tuner vendors need to employ both specs to both educate the public and provide a more complete and truthful specification on their tuners. https://www.petersontuners.com/products/stroborack/ http://www.bossus.com/products/tu-1000/specifications/

Yep, that model Korg's +0.1/-0.1 cents would be ten times more granular than the current implementation of the Helix tuner (+1/-1 cents). Please vote up this Idea on Ideascale if you want to see similar granularity on the Helix. http://line6.ideascale.com/a/dtd/Increase-granularity-potential-on-tuner-and-add-strobe-function/805253-23508

This is a great idea! For months now great ideas have been submitted be they, more clicks before the knob starts changing blocks, a delay before scrolling, a specific mode for blocks to scroll, a press before blocks scroll, etc.. I don't care which one you implement Line6, please just pick one and address this issue. There were people who said "you get used to it after a bit of practice and it is not an issue" and they are the lucky ones with greater manual dexterity and precision than I will ever possess. I have had my Helix for months now and I have not and do not believe I will ever get used to the rotary control's sensitivity. I feel like I have to "tiptoe" every time I navigate through the blocks. I am always one unintentional turn away from ruining a preset I have spent lots of time to develop. A sense of subtle dread and imminent potential disaster like being a crewman on the Nostromo in an "Alien" film looms over every editing session (enormous exaggeration here). Editing could be a stress free walk through a field of amps and effects, editing Nirvana is just ahead, I feel I can reach out and touch it, but NO, disturbing a single blade of grass may change your future (too much?). This is such an unnecessary drawback to a mostly great user interface. Can we please get this done already!

Mixing & matching preamps and power amps, very cool idea! And bonus, it might well make the ability to insert an FX loop in between a foregone conclusion.

Glad to hear it, cheers! Btw, Jimmy Herring is one of my favorite guitarists.

Very nice!

Good luck, also make sure you are using the latest version of the Helix App 1.03 (not the firmware, the latest firmware version is 1.06).

You might want to try selecting the patch location you want to import to and then using the "Import" link to import the preset. That would at least eliminate drag & drop as the source of the problem. Be sure NOT to select "Import Setlist" or "Import Bundle" by accident, you just want the "Import" link.

The highest accuracy spec I could find in tuners on the market were the Peterson tuners and their accuracy(which is actually granularity) spec (0.1 cents) is exactly the same as the Helix would be if they were to add additional brackets per the suggestion DI made for entering into Ideascale in response to a post on another thread. Peterson also has highly granular software tuners for the iPhone & Android phone, but no more granular than the potential the Helix has according to DI. The Peterson site has some interesting options for tuning if you ever want to compare or have a highly granular second tuner. I don't think they will provide anything the Helix can't hopefully do in the future though, and I do want to stress that I already find the tuner to be top-notch and extremely accurate. It sounds like the potential is there to make it even more granular(roughly 10x more granular) if they add the additional brackets above the green bar, so I added the following idea to Ideascale which also requests a strobe function. You can vote for it here: http://line6.ideascale.com/a/dtd/Increase-granularity-potential-on-tuner-and-add-strobe-function/805253-23508 Links to the Peterson tuners site: Rackmount http://www.sweetwate...CFccXHwod5HQEyA Clip-On https://www.peterson...cts/stroboclip/ iPhone Tuner https://www.peterson...ts/istrobosoft/ Android Tuner https://www.peterson...ts/istrobosoft/

The highest accuracy spec I could find in tuners on the market were the Peterson tuners and their accuracy spec (0.1 cents) is exactly the same as the Helix would be if they were to add additional brackets per the suggestion DI made for entering into Ideascale. Peterson also has highly accurate software tuners for the iPhone & Android phone, but no more accurate than the potential the Helix has according to DI. The Peterson site has some interesting options for tuning if you ever want to compare or have a highly accurate second tuner. I don't think they will provide anything the Helix can't hopefully do in the future though, and I do want to stress that I already find the tuner to be top-notch. It sounds like the potential is there to make it even more accurate if they add the additional brackets, so I added the following idea to Ideascale which also requests a strobe function. You can vote for it here: http://line6.ideascale.com/a/dtd/Increase-granularity-potential-on-tuner-and-add-strobe-function/805253-23508 Links to the Peterson tuners site: Rackmount http://www.sweetwater.com/store/detail/StroboRack?adpos=1t1&creative=83049425281&device=c&matchtype=b&network=g&gclid=COWeosKS6coCFccXHwod5HQEyA Clip-On https://www.petersontuners.com/products/stroboclip/ iPhone Tuner https://www.petersontuners.com/products/istrobosoft/ Android Tuner https://www.petersontuners.com/products/istrobosoft/

I remember being mystified by this functionality not existing when I first got my Helix as well. Although the loop routing flexibility is extensive, I also expected to be able to insert a Helix FX loop in between the preamp & power amp. The common prevailing advice on how to use effects like reverb, delay, and even some mod FX with a guitar amplifier has always been that they are best placed in the amp's FX loop rather than in the FX input chain before the preamp. And, of course, the FX loop on an amp lives between the preamp and the power amp, before the signal hits the cab and perhaps a mic (if you are mic'ed up) . Phil_m may be right that it would not be a detectable difference but the fact that you can't do this right now does go against everything I was ever taught about effects placement. I get your point about a MFX like the Helix, with this level of detail, not having this feature.

+1 Thanks very much! Great answer!

The "EXT Amp" jack is not for connecting to the input of your amp. It is strictly for controlling the amp (channel switching, turning reverb on, etc.). Use the "Ext Amp" jack only to plug into the jacks on the back of your amp (usually) that control amp features. This jack is not intended to output the sound of your guitar and should never be connected to your amp's input jack.

Your Helix could have a hardware issue but I just wanted you to know that I just did a test with a Roland TU-1000 stage tuner (a relatively high end tuner) in the strobe mode and it was in perfect synch with the Helix. The tuning on both tuners was exactly matched. Again, not trying to deny that your unit could have an issue but mine is dead on accurate.

Bingo, I think it is largely a perceptual problem. More bars would probably do a lot to change that perception. I do however love the incredibly large easy to read way they implemented the tuner. I think the ability to also show a strobe underneath the bar tuner would also help put most criticisms to rest. I still however dig the tuner, so much better than many I have used and there are other enhancements I would prefer to see first.

I think DI addressed the point of the accuracy of the tuner with his comments about rigorous testing with high quality equipment. Great to hear and as I pointed out you would need to have multiple reference tuners of equal or greater quality and accuracy to do a proper comparison anyway. Yep, I am not referring to the accuracy of the tuner which I never challenged, I am referring to "granularity". I am far from an expert on the subject so you'll have to forgive my terminology abuse. Ideascale is definitely the place to request a "granularity" parameter and strobe functionality (may already be an Idea in there for strobe). The accuracy of the Helix tuner, as DI stated is +/-1 cent when both of the brackets are lit. This is exactly the same as the stated specification for the Korg Pitchblack Pro. So the Helix appears to be operating at one of the highest industry standards. I think multiple high end tuners in perfectly working condition, or high end test equipment which is what they used would be required to dispute their claims. So far it is working great for me (requesting greater granularity might be a request too far but I would still love to see strobe for intonation :D ). One additional note, it seems there is a relationship between accuracy and granularity. If the greatest accuracy you can achieve is +/-1 cent, then even if you provide the ability to adjust the granularity in microcents, you would still be outside the "margin of error" set by the +1/-1 cent accuracy spec. At that point you would also need to provide the ability to adjust the reference tone (A440) in microcents. A user with those kinds of demands or ears could just use extremely expensive test or tuning equipment to get the desired results. If by some snowball's chance in hell modifying the Helix's tuner to be adjustable in microcents, turns out to be a minimal effort, by all means, what the hell.

I have not had any problems with the tuner although I have not compared against another tuner for accuracy. I would imagine that to do a comparison with other tuners you would have to use at least two or three to ensure that your reference tuner is accurate. I do love the huge display! However, I do find that once I get the green bar, I can flatten or sharpen the note a bit and the tuner will still continue to show a green bar. Allowing a bit of variance is normal behavior for many tuners, or users would go crazy trying to get the green bar, particularly on guitars with tuning pegs("machines") with poor ratios. With that said, I would love to see two features on the tuner. The ability to change the parameter for the "accuracy" of the tuner so that more demanding users or recording/performance situations could decide how many cents or (micro?)cents off the tuner will tolerate for a green bar. I would also love to see strobe functionality which I find particularly useful for setting up intonation.

I consider you to be one of the best resources on using acoustic IRs amsdenj. Maybe you could provide a little guidance here. These are the settings in the acoustic IRs: Low Cut = ? High Cut = ? Mix = ?% Level = ? Where have you been getting the best results?

Glad you got it sorted out. I thought the Helix App included the necessary driver but maybe not? I have been through several firmware upgrades and I can't remember exactly what I had to install in Windows 10 before the updater would recognize the Helix. I do remember having to install either the windows driver or the Helix App. Whether it is the Windows driver or the Helix app it would probably be a good idea for Line6 to pin a post on the prerequisites for Windows (and Mac if there are any) for the Line 6 Updater and a Helix update. Your perseverance and this piece of information will probably help out some other users.

These are the settings in the acoustic IRs: Low Cut = ? High Cut = ? Mix = ?% Level = ? Where have people been getting the best results?

Are you using the latest version of the Helix App 1.03?

Sounds like it could be a hardware issue. I assume you have tried this across multiple presets as well. If reinstalling the firmware, doing a global reset, swapping out guitar, cable, and amp did not work, (also make sure you move the expression pedal about), then it may be time to open a ticket with L6.

In regards to the Helix not being recognized. Make sure you have downloaded and installed the Helix App version 1.03 first. The Helix App has the driver that allows the Updater to see the Helix (or at least that is the way it worked in the past). Also try to avoid using a USB hub and if you are using a PC, use the USB connections on the back rather than the front panel if you have the option.

Not yet, let's hope it is on the way. Hopefully somewhere down the line with the new editor at least.