datacommando

Hi, Clive. From your screen shot it appears that you are logged into your Line 6 Account, so it is possible that this issue is just a glitch. First up - maybe you should read this for a possible cure. Also, for future reference, Helix Native has it's own section of the Line 6 forum - find it here: https://line6.com/support/forum/90-helix-native/ Hope this helps/makes sense.

Hi, You have posted your question to a thread that has been quietly sleeping for 5 years. The OP has only ever made 2 comments, both of which were in here, with the final one ending with:- “Might try a full factory reset first though”. The regular response to anything unusual happening with your Helix hardware is to perform a factory reset. Have you done a factory reset on your device? If not do it now! Hope this helps/makes sense.

Hi, I honestly don’t know why you would want to restore factory presets from anything prior to the latest firmware update. That really is going backwards. Also, between July 2016, the first issue of FW v.2.0, until May 2020 there were 18 different iterations of that firmware ending on 2.92. Many, but not all, of those intermediate updates made changes in the Factory Preset lists. Some were added and others were dropped from the listings - so unless you know exactly which version of 2.x you had - well? If you really, really do feel the need to mess around with old Factory Presets, figure out which v.2.x firmware you had, then install that version and make a back up of the presets, then re-install v.3.71. Then you can choose which presets you wish to install. It may take you a while, so decide if you think it is actually worth the effort involved? Remember - Helix is a computer, a very specialised one, but a computer nonetheless. With computers you should always work on a copy, and have verified backups of all your important stuff, before commencing any updates. FAIL SAFE! Hope this helps/makes sense. EDIT: I may have some v.2x presets archived someplace - I will have a look, and see what I can find. It seems Line 6 only bother to supply v.3.0 presets - here: EDIT 2: O.K. Here ya go - I dug this out - all Factory Originals from v1.03, v2.30, v2.50, v2.80 and v3.1. IIRC, I got these from Ben Vesco (Malhavok), about a year back, after someone else requested them. https://benvesco.com/store/line-6-helix/ You will have to check out which you require - I have other stuff to do. Have fun! Original Factory Presets.zip

Hi, To save lots of typing the same thing over and over, you may want to read this. This horse died a while back and no vet on earth can bring it back to life. If you think pretty icons make this stuff sound better, good luck with chasing that Unicorn! Hope this helps/makes sense.

Yeah, that should just work if you are using just it as a box of extra FX in a regular pedal board setup. Then just assign a block for whatever effect you want to use in the HXS, for example, pitch shift, chorus, glitch delay, shimmer verb, looper, whatever. You can use the FX Loop option for your other external time based hardware units. Have fun!

Hi, Best place for help on how to wire it up is to see the HX Stomp3.0 Owner's Manual > Pages 9-11, Quick Start "Hooking it all up". https://line6.com/data/6/0a00050b058066312873a50cf/application/pdf/HX Stomp 3.0 Owner's Manual - English .pdf O.K. even as a newbie, at the very least you should have checked out the basic spec of the HX Stomp, which would reveal that you are limited to signal path that can contain a maximum of 8 blocks available to play around with. Looking at your example above, if you are considering using an external expression pedal that's one block gone, Compressor is another block, SEND/RETURN FX loop is one, or possibly two more blocks depending on the use. Then after the return, a Delay, Reverb and Looper block. Now you have used at least six blocks, without even mentioning an Amp and Cab, block which would only leave space for one, not several, Drives. Hmm... that's the down side to having limited block options, but a few folks have come up with a few workarounds for using a n expression pedal to switch between a Vol and Wah effect, or even save a Volume block by mapping an Exp to the Amps channel volume. One other thing to remember is, the HX Looper was not really designed to be a full on performance looper, but if you can work with the limitations of a 60 second Mono, one switch looper fine. Personally i have a whole bunch of separate, external looper options. This guy has a couple of tricks for using a Dunlop X Mini Volume and Expression Pedal with the HX Stomp. Hope this helps/makes sense.

If you really want to know about DSP per block in the Helix/POD Go family of products, I would suggest you have look at the DSP chart created by sometime forum user Ben Vesco "Malhavok". https://benvesco.com/store/helix-dsp-allocations/ Hope this helps/makes sense.

Hi, If, as you say, you "followed all instructions to the letter", then how would it be possible lose all your presets? The Release Notes for all Firmware Updates clearly state:- "HX Edit knows when a new update is available and will walk you through the entire update procedure for both hardware and software, including backing up everything to your computer. " (My Bold and Italics added to clarify). Before installing you should make a backup if the entire contents of your hardware device! This is normal practice. Also, the "new update" that you mention dated January 24th, was actually Firmware v.3.71.0. There is no v.3.72. The next rumoured update, according to Digital Igloo in a post over on TGP, "we're shooting for some time this summer (EDIT: or fall). 3.80 will be quite a bit smaller than 3.70". Ho, hum, although looks like you will be missing out. ;-)

Yup, it’s on a compilation of out takes from “Sheik Yerbouti”.

Hi, again, There is no “simultaneous knob turning” required to enter, and return, from the 8 to 10 foot-switches setting. See video from 1.00 in I haven’t seen any other reports about this - if it was something common, this place usually lights up with posts about the situation. It may be a bug, but it also might be a hardware issue, especially as you say that you have now tried the usual Factory Reset and Re-flashed the Firmware. One final thing to try - Turn on the power to your Helix, and simultaneously hold down FS3&4 - while it boots, this will put the unit into “Test Mode” which should return a reading on screen showing what is functioning correctly, by testing each component one by one. EDIT: Oh, another TEST mode using the first 4 encoders, is to power on and hold down FS2&3 until the Helix boots. It should now display a little LED fun routine where you can control the colours of the LED rings, where Enc1 = RED, Enc2 = Green and 3 = Blue, you can use Enc4 to control the colour mix. Either of these two tests should show if your Encoder 3 is working or not. Still not working? It could be time to put a call into Customer Support, as physical hardware solutions are generally beyond the scope of the regular forum users. Hope this helps/makes sense.

Hi, O.K. I'm back here again to confirm - Yes, my Helix Floor does have Firmware Version 3.71.0 - a7e2585 installed, and the 3rd knob from the left actually does work properly in the Global Settings. Try this first to Reset the Globals to Factory: - Open the Global Settings Menu, then Press the ACTION Button. Now Press Knob 1 "Factory Settings" and when the dialogue appears Press Knob 6 "OK". I will state once again - When weirdness and unexplained things start to happen, perform a Factory Reset on your device. Make a backup of all the presets and settings on your hardware before doing the reset. If this doesn’t cure the problem, you could try re-flashing the Firmware. Hope this helps/makes sense.

Hi, From the Helix 3.0 Owner’s Manual:- “When set to “10 switches,” FS1 (BANK ) and FS7 (BANK ) are re-purposed as additional Stomp switches. This “10 switches” option only affects the Stomp footswitch mode—when you have the device in Preset, Snapshot, or Looper footswitch modes, BANK and BANK are retained.” When weirdness and unexplained things start to happen perform a Factory Reset on your device. Make a backup of all the presets and settings on your hardware before doing the reset. If this doesn’t cure the problem, you could try re-flashing the Firmware. Hope this helps/makes sense.

That's good news. Soon you will be the owner of a fully functional Helix Rack. Something to consider, while you have just invested $1,500 in a great digital amp modeller and multi-effects box of tricks, it might be wise to treat yourself to some halfway decent powered studio monitors to play through. You don't have to spend a lot for a a pair of small 3 1/2 - 5 inch monitors, and they will give you a more reasonable listening result than trying to push a mono output into your Fender Champ 40. Unless, of course, you intend gigging with the Helix, in which case you might be better off with a different amp and cab setup. Check this out. Also, simply type, "best budget 5 inch studio monitors" into Google and check the results. Some others that get reasonable reviews are: Presonus Eris E5, KRK Rokit RP5 G4 Behringer STUDIO 50USB Believe me, what you listen to the Helix through will make a world of difference, or continue playing it into the mono front end of the Fender using the onboard amp emulation an FX, and keep thinking that it's $1,500 of the worst tone ever. You get what you pay for, and what you play through. Oh, yeah, this is worth downloading and reading. https://line6.com/data/6/0a020a41871c611d5f796d55e/application/pdf/Helix Rack and Control 3.0 Owner's Manual - English .pdf Hope this helps/makes sense.

Hi, If you are referring to the 3 Note Oscillator block you have the option to change any or each oscillator’s Note, across any of the 9 octaves available. You define what 3 notes create the pad you want to generate. If you are asking about something else, then your question needs to be more specific. Hope this helps/makes sense.

Hi, Probably not, because when set up correctly it should be just fine. A quick look at you example video leaves me with a few observations about what it is that I'm actually looking at. First, your Helix Rack appears to be set on Factory Preset "01A US Double Nrm", but it looks likes it has been edited and the original signal chain removed. Now what you have is an ANGL Meteor amp and cab block, that seems to be on the default setting, going direct to the output. Nothing else is active - so far , so good. Now you have the Output from the HX Rack going into a Fender Champion 40W Combo. Hmm... looking at the the LEDs on the front panel it would indicate the Fender Input is on Channel 2 which brings into play the Gain Knob and any one of the 12 built-in Voice settings from Tweed to Metal. It also looks as if the Champ's onboard FX are kicked in. This is not ideal. You have an ENGL® Fireball 100 complete with 4x12 cab slamming into the front end of your Fender with it's FX on. This is not a good set up for testing something like a Helix Rack. Having said that, it's not a great recording so it's difficult to detect just what exactly is happening to your audio, but it certainly shouldn't sound like that! Your Helix Rack is in a Flight Case, which makes me wonder if you bought it as a pre-owned device? If it was pre-owned, did you test that the Helix worked correctly before you bought it? Maybe you could get your money back, but "caveat emptor" as the saying goes. You also say that you "got the helix rack and updated it", but don't tell us what Firmware was already in the Rack, because there was a major change to the Core Audio Engine at version 2.80, but using the very latest v3.71.0 should bring everything into line, although it can take quite some time to update, and it may appear to fail part way through. Then when if finishes updating, the Rack should restart and begin "Rebuilding Presets". This can also take quite a while. You are then supposed to perform a Factory Reset on the unit. You didn't mention doing any of this. If you have not performed a clean update on the Firmware it can cause all sorts of issues. It may be worth flashing the Firmware again to make sure it was updated fully. If you need to check about various reset routines you can find them here. https://helixhelp.com/tips-and-guides/universal/reset-options#helix-rack Hope this helps/makes sense.

Well, waddayano? Who’d a thunk it? ;-)

Hi, I would think that if you were using a system that employed a sub woofer then it must have been controlled by a crossover. There are some crossovers that use 80Hz as a standard, but others may be 150Hz. It is an area of much debate. Do you know at what frequencies the sub should be working on? Also, as you said that this rig was a powered PA system I think you would be better off replacing the defective sub, as the whole thing was probably designed to work in unison and come close to a full range system. You didn’t mention the scenario in which you are using this set up? If it’s for gigging, and making a living, it may be time for an update on your PA system. For reference, here are the frequencies for guitar in E Standard: 82.41 Hz Low E (6th string) 110.00 Hz A (5th string) 146.83 Hz D (4th string) 196.00 Hz G (3rd string) 246.94 Hz B (2nd string) 329.63 Hz High E (1st string) Here are the basic range of frequencies for a bass guitar. 41.203 Hz E 55.00 Hz A 73.416 Hz D 97.999 Hz G Hope this helps/makes sense.

Hi, Ah! Yes! The splendid Mr. Richie Castellano shows exactly what you need to do to get your EHX running from the Helix on board expression pedal. NOTE: As you started this thread, you must edit it to show (SOLVED!) in the title. Enjoy your new wah gizmo.

Hi, This is from the EHX Co¢kfight Manual: ”EXP Jack – The expression/CV input controls the frequency knob. The position of the FREQ knob sets the maximum sweep range of the expression/CV input. Expression input jack accepts a TRS expression pedal connector or a Tip-Sleeve 0-5V control voltage input. The expression pedal should ideally use a 10k potentiometer with linear taper. It must have the wiper connected to TIP and toe-down connected to RING. Some manufacturers’ pedals do not conform to this convention and require a special cable/adaptor to swap RING and TIP. Suggested Expression Pedals: EHX Expression Pedal, M-Audio® EX-P, Moog® EP- 2 & EP-3, Roland® EV-5 or Boss® FV-500L.” After reading that, I think the simplest solution here would be to use a super cheapo M-Audio EXP pedal to control the EHX box while it is patched into a Helix FX Loop block. Or, you could try patching the EHX box into a Helix FX Loop block, and use TRS from the Helix CV Out to the EHX EXP In socket. Now you need to open the Helix Command Centre and assign the CV Min an CV Max values that will be controlled by the onboard Helix EXP to send to the EHX. See the Helix 3.0 Owner’s Manual > Page 57 for more info. https://line6.com/data/6/0a020a3f041b611d61cac763b/application/pdf/Helix 3.0 Owner's Manual - English .pdf Hope this helps/makes sense. EDIT: The Helix has a couple Talking Filters in the Legacy section - Obi Wah and Voice Box. Also check out the Seeker.

Hi, In the "Templates" section of your Helix floor, you should find at slot 012 a preset named "Guitar + Vocals". Load it up, and you will be able to see on Path 2 how the Mic signal chain is setup. Input Mic > Vol Pedal > Studio Mic Preamp > Compressor > EQ > Multi Out. GLOBAL SETTINGS: Mic In 48V Phantom - When on, Helix provides 48V from the XLR Mic In jack to power studio condenser microphones. IMPORTANT! Never connect the Helix device’s XLR outputs to a device whose XLR inputs have 48V phantom power enabled! Hope this helps/makes sense.

Hi, You may be 300+ miles away from your HXFX, but you are only a click away from the HX Effects 3.0 Owner's Manual (click link below) https://line6.com/data/6/0a020a411710a6112a67116f0b/application/pdf/HX Effects 3.0 Owner's Manual - English .pdf Apart from the instance in the post above regarding the Legendary Drive (Carvin® VLD1 Hi Gain Channel), or possibly the Regal Bass DI (Noble Preamp Bass DI), both the HXFX, and HX One, don't have any of the regular pre-amps onboard as in the other HX devices, but it does have the option to use the 4CM, and is illustrated on Page 10 of the Manual. Hope this helps/makes sense.

I record acoustic guitars using my Helix floor and adding a looper block is easy enough, so that should be do-able, provided you can work within the limitations of the onboard looper, which was not really designed as a full blown performance looper. For more control of looping I use various external hardware options that I can plug into the Send and Returns of my Helix - e.g. Ditto 4x, Boss RC30 and a I have a couple of others available to give longer recording times and more audio trickery. Here's a guy doing some percussive bass with the looper on a HX Stomp XL. Enjoy Hope this helps/makes sense. According to the notes Jake did the improvisational performance with "Line 6 Variax 500", but the loops with SOS-mode of "Boss DD-20". AFAIK, Jake was recently seen using a Line 6 HX One, a DL4 MkII and a Tonex. I'm almost sure I have seen him using the Helix floor unit though.

I have to agree with @rd2rk that there is no logical reason for that. Eventually you clarified that the 1/4” Out are going in stereo to your Scarlett AI that sends audio into your DAW, and your studio monitors are also connected to the Scarlett. What continues to confuse me is you still say that the LT stops sending the 1/4” Left/Right Out when you connect a Mono XLR to your powered FRFR. That indicates that there is audio present before the XLR is plugged in. Is there a reason that you are hooking up to the XLR Left (Mono) after everything else is up and running? When the XLR is connected are you still getting sound from the FRFR? - you did’t mention if that is the case. Apart from posting here, are there any other troubleshooting tests you have already tried - we don’t want to go over the same stuff. As ever in situations where your Helix starts to do weird and unexpected stuff - perform a Factory Reset. There's something strange going on. EDIT: I have just re-read your reply and seen this. “i'm simply looking to A/B what i'll be hearing through my FRFR at band rehearsals with what i'll be hearing through my nearfields when i practice at home.” Well, there’s an exercise in total futility, if ever. This gives the impression that you will be running your wedge monitor at full on rehearsal room/gig level, and your near fields at a more normal SPL. Labels and Jellymen, I give you the “Fletcher Munson Effect”.

O.K. Here we go again. You are not giving enough precise information to be able to figure this out. If I recall correctly, you use Pro Tools (and Native) on a Mac M1, and to the best of my knowledge your Mac is not equipped with either 1/4” or XLR inputs, therefore I suspect you must be using a third party audio interface that has those options. Also, you say “but as soon as I plug in an XLR cable”, but where exactly is this XLR being connected?. If you are intending to swap between 1/4” and XLR, surely the cables would already be patched into the Helix and AI and then swapped by a switch on the AI. It would appear to me that you are “hot swapping” the cables, which seems to be unnecessary, and even may be causing your interface to “defeat” the connection and it may be the real reason for this. Hope this helps/makes sense.

Hi, I'm not entirely sure that I understand what you mean by "defeats"? The 1/4", XLR output options at the end of your signal chain are: MULTI = 1/4", XLR, Digital, and USB 1/2 outputs are all active simultaneously. Normally, it is best to choose Multi. 1/4" = 1/4" Outs Only XLR = XLR Only Therefore if you choose XLR as the output option, then that is what you will get. Likewise if you select 1/4", the audio goes to the 1/4" sockets. If you want the audio to be output from a combination of both, simply select MULTI. Hope this helps/makes sense.