tedulrich Posted March 8, 2017 Share Posted March 8, 2017 thanks- yeah, mine is a Dec 7, 2016 helix order too... so far my new backpack order is still in "processing" status on guitarcenter's website. Hell, mine was a local purchase (oddly there's a GC here in Virginia Beach) and I've got a runaround over it and have all but given up and explored other options, which irritated me because that's one of the reasons why I pulled trigger on a Helix at that time to begin with. The Line 6 promotion was to be fulfilled by the vendors, so Line 6 may defer you back to GC. Get in touch with a Supervisor or Team Leader as they often are referred to at GC's Call Centers to demand that they cover you!! I'll give that a shot, for some reason I hadn't thought of going beyond the level of my local store. I figured since it was a "participating dealer" offer that L6 wouldn't have much to do with supporting it directly. Quote Link to comment Share on other sites More sharing options...
MusicLaw Posted March 8, 2017 Share Posted March 8, 2017 Nearly all of GC's inventory ships from or comes from their main Kansas City National Distribution Center. If you phone GC Customer Support (not the floor sales clerk at your local store) you should be able to get the transaction elevated to being properly recognized by the Supervisor/Team Leader and have them ship a Backpack directly to you (in lieu of your local store to pickup). If they're still out of stock, at least when they do get a shipment at the KC DC, there will be a large number of them, rather than your local store having to take what they get. 1 Quote Link to comment Share on other sites More sharing options...
jzuzio Posted March 8, 2017 Share Posted March 8, 2017 I recently picked up an old Pedal Train 1 with its case and the Helix fits perfectly on the board and quite snuggly in the case. It's as if it was made to fit. Only problem is that there's no room on the board if you use additional expression pedals or other stomps. Quote Link to comment Share on other sites More sharing options...
tonymuka Posted March 8, 2017 Share Posted March 8, 2017 Thanks for all the suggestions. Imagine my surprise this morning when I woke up to see two shipping notice emails from guitarcenter! One for the free backpack GC support manually added to my orders in January, and one for the full price backpack i ordered ship-to-store yesterday! I'm glad they're getting shipped despite the hassle and information gap! 1 Quote Link to comment Share on other sites More sharing options...
MusicLaw Posted March 8, 2017 Share Posted March 8, 2017 tmuka, good to know you'll have the Backpack soon! There should be no problem simply not accepting the Backpack shipped to store and have the entire amount refunded to your account! Quote Link to comment Share on other sites More sharing options...
dacook2110 Posted March 8, 2017 Share Posted March 8, 2017 Given the cost of the Helix, I went for a SwanFlight hard case for it. Not cheap, but quite substantial and a perfect fit, and confidence that the Helix will be well protected. Quote Link to comment Share on other sites More sharing options...
Joepeggio Posted March 8, 2017 Share Posted March 8, 2017 I went with this. Its fairly light too. I rolled up a piece of cushion foam and set it on top before i close the lid. Zero movement and good protection http://www.gatorcases.com/p/310109-603/g-mix-12x24 Quote Link to comment Share on other sites More sharing options...
zooey Posted March 9, 2017 Share Posted March 9, 2017 Given the cost of the Helix, I went for a SwanFlight hard case for it. Not cheap, but quite substantial and a perfect fit, and confidence that the Helix will be well protected.Nice case, but shipping to the US is $75, ouch. Quote Link to comment Share on other sites More sharing options...
blevinr31 Posted March 14, 2017 Share Posted March 14, 2017 Just wanted to show you guys what I purchased for my Helix last week. If you need something heavy duty then this is for you. It is big and heavy. With my Helix and volume pedal in it , it weighs about 35lbs. Not a bad price for what you get. The only cons so far are 1. You need to add some more foam to the lid to keep the Helix firmly in place while closed and 2. get some better Velcro than the stuff they send with it. https://www.amazon.com/PDC-4100G-Flight-Pedal-Case-Heavy/dp/B00QCHOL2S/ref=lp_2587438011_1_3?srs=2587438011&ie=UTF8&qid=1489512164&sr=8-3 Quote Link to comment Share on other sites More sharing options...
kwelduvel Posted March 15, 2017 Share Posted March 15, 2017 I went for the Thon Effect Case (cut out for the Helix) from Thomann a while ago. Pretty happy with it so far... Only € 139 aswell! Quote Link to comment Share on other sites More sharing options...
tedulrich Posted March 15, 2017 Share Posted March 15, 2017 Nearly all of GC's inventory ships from or comes from their main Kansas City National Distribution Center. If you phone GC Customer Support (not the floor sales clerk at your local store) you should be able to get the transaction elevated to being properly recognized by the Supervisor/Team Leader and have them ship a Backpack directly to you (in lieu of your local store to pickup). If they're still out of stock, at least when they do get a shipment at the KC DC, there will be a large number of them, rather than your local store having to take what they get. I finally got a moment to call customer support, and after explaining my situation I was very curtly told I needed to take my issue up with the local store. I'm going to try that one more time I suppose. It seems like no one wants to actually deal with the problem. Quote Link to comment Share on other sites More sharing options...
tonymuka Posted March 15, 2017 Share Posted March 15, 2017 I finally got a moment to call customer support, and after explaining my situation I was very curtly told I needed to take my issue up with the local store. I'm going to try that one more time I suppose. It seems like no one wants to actually deal with the problem. bummer. that's so frustrating! hope it works out for you! Quote Link to comment Share on other sites More sharing options...
MusicLaw Posted March 15, 2017 Share Posted March 15, 2017 Both the Free Helix BackPack Promotions (December 2016 and March 2017) are handled via the participating vendor. See the Helix Free BackPack Promotion details on the Helix Products > Promotions portion of Line 6's websites. I do believe I saw that the promotion was subject to product availability. Quote Link to comment Share on other sites More sharing options...
dickbanks Posted March 17, 2017 Share Posted March 17, 2017 If anyone is looking for a good, reasonably priced case for their helix floor here is what I found. 1/2 the price of the Line 6 backpack. I also re-purposed some packaging foam to fill in the gaps and cut out some spots for my G10. Now I just grab this case, a guitar or two, and away I go. https://www.sweetwater.com/store/detail/1SKB-SC2316 Very nice protection, plus if you add some chains and handcuffs, you could have that Blues Brothers thing goin', walkin' into the club! :) Quote Link to comment Share on other sites More sharing options...
jbuhajla Posted March 17, 2017 Author Share Posted March 17, 2017 Very nice protection, plus if you add some chains and handcuffs, you could have that Blues Brothers thing goin', walkin' into the club! :) Oh yes, then I can just kick in my Steve Cropper presets and let 'er rip. I need some Ray Bans I guess... Quote Link to comment Share on other sites More sharing options...
wilkinsi Posted April 1, 2017 Share Posted April 1, 2017 So I am looking into something a bit more rugged than a bag, and this is what I have come up with... http://www.mcmelectronics.com/product/MULTICOMP-22-24155-/22-24155 I haven't actually bought one yet, but it seems like it would be a good solution that would allow you to include some cables along with the helix. If anyone has the HELIX bag, please post a pic of it with the HELIX inside. I want to know how thick the padding is. If its not at least 1.5 inches thick, I may just go for a case like the rugged waterproof one linked, assuming they're still in production and available in the UK. Quote Link to comment Share on other sites More sharing options...
lungho Posted April 2, 2017 Share Posted April 2, 2017 I finally got a moment to call customer support, and after explaining my situation I was very curtly told I needed to take my issue up with the local store. I'm going to try that one more time I suppose. It seems like no one wants to actually deal with the problem. I once walked into GC, cash in hand, to drop on a Clapton strat I had played a few weeks before hand. It was difficult to find help, and when I did, the kid acted like I was some kind of annoyance. One of the many reasons I do not do business with them. Sweetwater has been nothing short of awesome. And when I need something quicker, I simply go downtown to a mom n pop shop. Quote Link to comment Share on other sites More sharing options...
wilkinsi Posted May 13, 2017 Share Posted May 13, 2017 In the end, I went back to PMT who sold me the Helix and ordered a Gator 12x24. It has a trolley handle and casters/wheels, though I did have to remove those velcro pads to get the Helix to fit and sit flat. I had to do the same when I ordered a Gator case for my Roland VS2480. Quote Link to comment Share on other sites More sharing options...
aleclee Posted May 14, 2017 Share Posted May 14, 2017 Back when my live rig was based around an Amplifire, I got a PT-1 with MONO case. The MONO case fits the Helix quite nicely. Quote Link to comment Share on other sites More sharing options...
DavidBurt Posted May 15, 2017 Share Posted May 15, 2017 One thing to add though. I put my Helix in with expression pedal at the top not the way BSD512 has it - this lets me lower in and pull out just using one hand with fingers around the Expression pedal while the other hand holds the backpack down. This is exactly how I put my Helix into the backpack too. The Novation provides a good balance between protection and portability in my experience. Quote Link to comment Share on other sites More sharing options...
jrrjr68 Posted May 15, 2017 Share Posted May 15, 2017 https://www.instagram.com/p/BUGjELcBIgC/ Quote Link to comment Share on other sites More sharing options...
zooey Posted May 15, 2017 Share Posted May 15, 2017 @jrrjr68, what case is that? Looks fairly sturdy. Quote Link to comment Share on other sites More sharing options...
MusicLaw Posted May 16, 2017 Share Posted May 16, 2017 As is most often the case (no pun intended), by the time I'm inserting or removing the Helix from the case, the various cables are already loaded into the lower larger outer section of the pack. Thus, the pack very easily stands vertically on the four ridged rubber based feet, making it easier to insert the Helix by descending it vertically. Inserting the Helix horizontally (with the weight of cables and gear in the outer pockets), is more cumbersome. The position of the Helix in the Backpack is like this: Quote Link to comment Share on other sites More sharing options...
jeff5x01 Posted May 16, 2017 Share Posted May 16, 2017 I got this https://www.amazon.com/gp/product/B00L961JAY/ref=ox_sc_sfl_title_3?ie=UTF8&psc=1&smid=ASX0OOEL0DXNP However, I'm just using it to get my Helix from Church and back. If I were a bar gigging musician, I'm not sure it would be sturdy enough. It's a nice case for the price though. Quote Link to comment Share on other sites More sharing options...
zooey Posted May 16, 2017 Share Posted May 16, 2017 I got this: Gator G-MULTIFX-2411 Padded Utility Bag It's decent, not too expensive, pretty well made, but not super padded. NOT suitable for getting stacked w everything else in the back of a truck, or as checked baggage. Quote Link to comment Share on other sites More sharing options...
mrmichaelgibson Posted May 16, 2017 Share Posted May 16, 2017 https://www.instagram.com/p/BUGjELcBIgC/ What case is it that you are using there? Quote Link to comment Share on other sites More sharing options...
GeorgeVW Posted May 16, 2017 Share Posted May 16, 2017 A little big, but you can fit all your acccessories and such in with it, too. I use one of the smaller ones of these to carry 9 mics for the P.A. system. As long as they've got refurbs in stock, the $100 price is pretty good for what it is. https://www.monoprice.com/product?p_id=24585 Quote Link to comment Share on other sites More sharing options...
jrrjr68 Posted May 16, 2017 Share Posted May 16, 2017 @jrrjr68, what case is that? Looks fairly sturdy. That is my AR15 case. WAS my AR15 case lol PLANO brother Quote Link to comment Share on other sites More sharing options...
jrrjr68 Posted May 16, 2017 Share Posted May 16, 2017 For me.. cramming a 1k + piece of gear into a backpack just seemed like a bad idea. Especially if you ever want to load up for a show.. with other gear in the trailer or van.. no thanks.That is a PLANO AR15 case. The seal is missing but not for long.. will be 100% watertight and safe from accidental crushes , falls, or random acts of nature Quote Link to comment Share on other sites More sharing options...
zooey Posted May 17, 2017 Share Posted May 17, 2017 For me.. cramming a 100k + piece of gear into a backpack just seemed like a bad idea. Especially if you ever want to load up for a show.. with other gear in the trailer or van.. no thanks. That is a PLANO AR15 case. The seal is missing but not for long.. will be 100% watertight and safe from accidental crushes , falls, or random acts of nature Nice! What model is that, and how much does it weigh (the case by itself)? Quick googling found one that are a lot bigger inside than a Helix, like 37" long. Quote Link to comment Share on other sites More sharing options...
zooey Posted May 17, 2017 Share Posted May 17, 2017 And what costs 100k+? Please tell me not an AR15... Or am I completely misunderstanding what you said? Quote Link to comment Share on other sites More sharing options...
jrrjr68 Posted May 17, 2017 Share Posted May 17, 2017 1k lol I started to write a thousand I think.. I dunno. 1,000 + bucks Quote Link to comment Share on other sites More sharing options...
jrrjr68 Posted May 17, 2017 Share Posted May 17, 2017 Nice! What model is that, and how much does it weigh (the case by itself)? Quick googling found one that are a lot bigger inside than a Helix, like 37" long. inside dimensions are 12" on the bottom and tapers up to nearly 13" X 36" bottom to 36 3/4" . It leaves just enough room for when I get the foam filler I plan to trace and cut out spots for my cables and additional pedals but the foam is salty. I'm not sure on the retail fr the case this was a garage sale special so probably around $5.00 PLANO GUN GUARD is as close to a model as I can find. I found this one on Amazon for 68. It's a little bigger... but that may not be a bad thing.. mine is kind if snug in there.. I'd rather have a little more padding. Like they cut out for the gun... that's what I am talking about.. https://www.amazon.com/Plano-Weather-Tactical-Case-42-Inch/dp/B00E2217I6/ref=pd_lpo_vtph_200_tr_img_3/147-9054490-5880610?_encoding=UTF8&psc=1&refRID=0SPR1P4BD169RXEGD95A Quote Link to comment Share on other sites More sharing options...
jrrjr68 Posted May 17, 2017 Share Posted May 17, 2017 $30 buckshttps://www.amazon.com/Flambeau-Outdoors-Tactical-Case-Large/dp/B00C3MFDKK/ref=sr_1_102?s=sporting-goods&ie=UTF8&qid=1494990596&sr=1-102&keywords=Tactical+Gun+Case Quote Link to comment Share on other sites More sharing options...
zooey Posted May 17, 2017 Share Posted May 17, 2017 Cool, thanks, cheap! Ran into this site that has pretty good prices on Plano cases. IMO, not having actually seen any of these, for the relatively small dollar difference, even though it's almost double, the Planos are going to be a lot better quality than that Flambeau. Quote Link to comment Share on other sites More sharing options...
zooey Posted May 17, 2017 Share Posted May 17, 2017 OT: Anyone considered the larger Plano case for a solid body guitar? I'm not 100% positive mine would fit, need to measure again, but it looks to be way better quality for less money than most actual guitar cases. Quote Link to comment Share on other sites More sharing options...
JAGreenhill Posted May 17, 2017 Share Posted May 17, 2017 Helix LT in Novation 25 key keyboard bag: 1 Quote Link to comment Share on other sites More sharing options...
vcuomo Posted May 20, 2017 Share Posted May 20, 2017 This post over on TGP shows a really nice solution using a Pelican 1555 case: https://www.thegearpage.net/board/index.php?threads/line6-helix.1586637/page-1924#post-24157763 Quote Link to comment Share on other sites More sharing options...
zooey Posted May 20, 2017 Share Posted May 20, 2017 That's the first Helix case I've seen that you might throw in the back of the truck with the rest of the gear. Anyone know where to find it at a good price? Quotes I've seen are all over the place, but expensive. Probably heavy too​, didn't see a spec. Quote Link to comment Share on other sites More sharing options...
MusicLaw Posted May 20, 2017 Share Posted May 20, 2017 Seems that if you want legendary Pelican case durability, the going rate for a 1555 Air is a bit under $200, and a bit lower if you do not need or want the pick and pluck foam interior. Check for the best prices by Googling the various vendors. Quote Link to comment Share on other sites More sharing options...
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