datacommando

Hi, Simple answer - Yes. Simple question - What’s the point? The Helix Firmware is constantly being revised and updated for very good reasons. Why not take advantage of the fixes etc., provided by the latest firmware? Hope this answer makes sense.

Salut Dany, Beaucoup de gens ont posé des questions sur la conversion d'anciens fichiers Line 6 POD .l6t et la réponse est - non! Helix est un type d'appareil «nouvelle génération» complètement différent. Convertir des fichiers de technologie plus ancienne ne présenterait aucun avantage. Ce serait une perte de temps et d'énergie. Il en va de même pour ce que vous appelez les «autres pédales Line 6», telles que la M13, etc. Un autre exercice inutile: travailler avec de vieilles unités n'ayant rien de commun avec le matériel ou les logiciels des modèles Helix. HX Edit est conçu pour fonctionner avec la famille de matériel Helix, mais même au sein de cette famille, il existe encore de grandes différences. Helix Floor et HX Stomp peuvent uniquement utiliser le «glisser-déposer» pour partager des préréglages. Les deux unités doivent être connectées. Comme Stomp n’a aucun effet disponible, cela ne sert à rien. L'hditeur fonctionne également avec HX FX - là encore, il doit être connecté - aucun point. Si vous avez un Helix Floor (ou une unité de rack), ils sont haut de gamme et il est inutile de revenir à des types de fichiers incompatibles, anciens ou anciens, et il ne faut pas y penser. J'espère que cela a du sens / aide. (English to Quebec french translation online) Hi Dany, Many people have asked about conversion of old Line 6 POD .l6t files and the answer is - no! Helix is a completely different “next generation” type of unit. There would be absolutely no advantages to be had from converting files from older technology. It would be a waste of time and energy. The same goes for what you refer to as “other Line 6 pedals”, such as the M13 etc. Another pointless exercise, working with old units that have nothing in common with the Helix models hardware or software. HX Edit is designed to work with the Helix family of hardware, but even within that family there are still big differences. Helix Floor and HX Stomp can only use “drag and drop” to share presets and both units need to be connected. As Stomp does not have any effects available there is no point. The editor also works with HX FX - again it needs to be connected so - no point. If you have a Helix Floor, (or Rack Unit), they are top of the range and reverting to other or older incompatible file types is not necessary, and not worth thinking about. Hope this makes sense/helps.

Hi, Re: Dialing in Power Cab If you haven’t already done it, then I suggest you take a half hour and watch this video from Jason Sadites. Jason is a bit of a guru when it comes to setting up your gear to get the best out of it, of course YMMV! Hope this is some assistance in your quest.

Hi, Not much to go on here, but as you say the unit is new there should be no big problem with the HXFX. First thing I notice is you are running HX Edit, but I cannot tell what version it is? You need to have the same version, or higher, than the firmware installed in the hardware. Further more you need to ensure that no other Line 6 software is running, which may be causing a conflict on the USB. Also, you do not mention if you have already had your computer communicate correctly with the hardware. Line 6 recommend that you do not use a USB hub! Here are a few reset solutions from the Line 6 help pages that you may want to try. HX Effects During the entire boot process, hold down the most suitable combination of foot switches - try option 5 first! 1. Holding FS3 + MODE - Will clear all Presets and IRs 2. Holding FS4+FS5 - Will reset Global Settings 3. Holding FS5+FS6 - Will reset Presets only 4. Holding FS6+TAP - Will Perform factory restore (reset, Globals, IRs, and Presets) 5. Holding the right arrow ">" Will put the unit in a fail safe update mode. Use this when the HX Effects is in a unrecoverable state. Line 6 also has a series of videos available for new users to familiarise themselves with certain procedures: find them here:- Hope this helps, but firstly - check your USB connections and matching firmware versions!

Hi, I’ve only just spotted your question about “ping pong” effect on delays in Helix family of products. If you really wanted to add some movement to your delays, you could add a stereo panner to create a pseudo version of the effect. The another way to fake the panning is to use a stereo tremolo effect. Not really a true ping pong, but it will throw your signal around. Give it a try, it may not be exactly what you are looking to achieve, but it could be fun. Regards LATE EDIT: I must be going mad, because I already knew this to be correct. Stereo delays do move around! I have just switched on the Helix in the studio and selected a stereo simple delay, and the repeats bounce around from speaker to speaker. In fact every stereo delay model does the same. The scale and spread control how much the signal leaps around. I won't say forget about my previous suggestions regarding panning and tremolo because they work great with a mono signal feed (I use that tremolo/auto pan trick on mono signals in Logic all the time). So, to clear up the confusion - YES! stereo delays do auto pan from side to side, depending on how you set them with scale and spread. Right - I will go back to sleep again!

Hi MojoAxe, It seems that this approach appears to be quite a common trick among Helix users. As you suggest, simply create a whole bunch of presets with favourite settings for chorus, delay, reverb or whatever and store them in the “Templates” section of your setlists. Of course the option to custom name each effect, when assigned to a footswitch, makes them easy to find then just copy and paste into your latest creation. It very easy to do, I’m surprised that everyone doesn’t take advantage of such a simple idea.

Hi Scott, FYI, it wasn’t a human moderator that substituted your “sh!t” for “lollipop” - it’s a feature of the forum software, it happens automatically when it detects “bad language”. Anyhow, with regard to your issues with the HX Stomp, you stated that when starting up it shows v2.70 and will get no further, which makes you consider that it is “bricked”. More likely the software is simply screwed up. As you don’t mention that you have tried any of the hardware reset procedures, you may not need any voodoo incantations and sacrifices. I suggest that you try one of these options first: HX STOMP RESET PROCEDURE: 1. Before Power "ON", Hold All 3 Footswitches clears all presets/IRs 2. Before Power "ON", Hold FS1+2 resets presets and IRs 3. Before Power "ON", Hold FS 2+3 does a factory restore (globals, presets, IRs) Give option 3 a go - nothing to lose! Hope this may be some assistance. Regards

Hi fcon007, It looks like Phil has missed your shout for assistance, so in his absence and if you’re still stuck, here’s the procedure that you need. In fact there are a couple more options, should you ever need them: You need option 3. Here ya go! HX STOMP RESET PROCEDURE: 1. Before Power "ON", Hold All 3 Footswitches clears all presets/IRs 2. Before Power "ON", Hold FS1+2 resets presets and IRs 3. Before Power "ON", Hold FS 2+3 does a factory restore (globals, presets, IRs)

Hi, Glad to know that you managed to get your Rack unit updated and as I stated in my reply it is easy to get caught out with this firmware installation thing. To be fair to "phil_m", his initial post and creation of this thread was from way back in July and it was actually related to the previous version of the Helix firmware, v2.60 There have been several revisions, since the first release of the Helix, and even people who have been with it from the start can have occasional difficulties with updates. Good luck with your new "learning curve".

Hi Barry, Your comment is rather confusing! If I understand correctly, then it seems that you have updated your Mac to OSX Mojave and now your copy of Native no longer works? If you have an issue with HX Native it has it’s own forum area for solving problems with that product. I suggest that you post your question about Native here: https://line6.com/support/forum/90-helix-native/ You will have a better chance of finding someone who can help find a solution.

Hi rwinking, O.K. It seems that you may have gone down the wrong rabbit hole and managed to get lost - easily done! I would recommend you go back to the very beginning and start over. The best thing to do is delete your previous downloads - this should avoid any confusion as to which one to use. When you are ready to commence - from your web browser, navigate to the Line 6 downloads page, then you should select HX Edit under the All Software tab and then whatever version of Mac/Windows you are using from All OS on the dropdown menus. This will take you to the correct download page for version 2.70 “The Marketplace Update Firmware. This is the only thing you need to download. When you download and install the new HX Edit package it will also install the latest Line6 Updater v1.15 and any other drivers etc., that you may need. After the new HX Edit software has been installed, reboot your computer. Doing a clean install should clear any glitches that were linking to any previous versions of the software you may have inadvertently installed.  When you’ve done this, you can use the new HXEdit v2.70 to make a complete backup of all the presets on your Rack unit. You will be able to tell that this is the latest Editor because in the lower left corner there is a new button labelled “My Account”. Next, shutdown HX Edit and ensure it is no longer running, this should avoid any USB conflict. Now you can launch the new Line 6 Updater v1.15, (you can click the about button to check the details if necessary). If all your USB connections are good the Updater should see your Helix Rack. Using the new Updater, you can now proceed with the firmware upgrade over your internet connection. Do not disconnect or turn off the power to your Helix during this process. When completed your Helix will reboot and rebuild the presets, then you are good to go, no hardware reset is required.  Hope this makes sense/helps.

Hi, This is from the “Marketplace FAQ” page: Activation requires internet connectivity. How often will I need an internet connection? You will need to have an active internet connection every time you use a newly purchased product. The connection is needed so that our system can validate your license. Once a product was used at least once, the system remembers its state and will allow usage offline without internet access. Find more answers here: Hope this helps/makes sense.

Well, sorry to say, I have no idea why this is happening. The only thing left that I can suggest is to raise a ticket with the support crew. They are usually quick to solve problems. This is just so strange, that it works on one machine, but not on the main workstation. Oh, yeah. There is one more thing which would be worth trying. If you post your dilemma on the Helix section of The Gear Page, or the Helix Family Page on Facebook, and mark it for the attention of Digital Igloo (Eric Klein) or Frank Ritchotte - that will definitely get a result. They are the main guys at Line 6 and you will find them there as L6 employees only occasionally show up on here. Good luck, and sorry I couldn’t be more help.

Yep! That's just the way it is - Logic Pro X does not require a third party driver It uses Core Audio to access everything (it's been that way since they ditched using TMD devices long ago). This is what Apple says: https://support.apple.com/kb/PH24729?locale=en_US&viewlocale=en_US

Damn! I thought that solution would be too easy! O.K. something else that occurred to me while I was away for the past couple of hours. Not being a Windows regular user, I realised that you mention that HXN will function on your laptop running Windows version 10. The issue appear when using Windows 7. This may appear to be a ludicrous comment, but as there are specific versions of Native for each of your operating systems, have you verified that the correct version is being installed. Also, as you say that you have only recently purchased HXN, would it be worth downloading an earlier iteration of the software and see if that functions correctly. Try installing v1.60 "Spring Clean" first or even v1.50 As I understand it there are 2 versions of the Native VST plug-in, I don't know what difference there might be with VST3, or is that the one you have the problem with? Still looking, while in the middle of cleaning and remixing some old tape transfers!

Oh, well. It was just a thought that it could have been a clash with the demo version. I’m a Mac based and I had issues with the full version being “bugged” by the demo until the trail period ended. That was way back when Native was first available and it’s supposed to be fixed now. Anyhow, I’m not sure if this has any relevance to your situation, but I found this as a “fix it” where using a demo of another DAW is used to launch HNX and authorise it. Then the substitute DAW is removed, and the plug in works in the usual DAW. Strange but true - check it out: https://line6.com/support/topic/29105-reaper-crashes-when-loading-helix-native/

Hi, again, One thing I just realised, in your first post you said that as a Helix Floor owner, you had now purchased Native. Can I ask, did you previously have demo version of HXN installed and working on your desktop computer? If you did, something may have got screwed up because IIRC the demo needs to be authorised. If you have a demo version you could try to use that to de-authorise the machine and start over with a clean install? I guess that now you will tell me you never had a demo copy! Doh! I shall investigate further.

That’s very strange - it will authorise on your laptop, but not on your desktop! If you’re sure that nothing is blocking your desktop computer from connecting to your Line 6 account, then I’m a a loss to think what it could be. I’ll have a dig around and see if I can find a solution, but can’t guarantee anything. Meanwhile, some other user on here may chime in with a fix. If you resolve this, please advise. Good luck

Hi CryoHeart, A little more info could help with this. What computer and OS, version of Cubase etc. For the moment removing HXN, restarting the computer and reinstalling Native has got to be worth trying first. Oh, yeah - of course you need to be connected to the internet to authorise you copy of Helix Native, make sure there is not an issue with your virus protection, firewall or whatever that may be causing a problem. Hope this helps.

Hi, You may want to track down a Yamaha MagicStomp for the famous Holdsworth multi delayed chorus effects. Here’s a good quote: “The MagicStomp is capable of the eight-modulated-delay effects of Yamaha's UD-Stomp, notably developed with Allan Holdsworth. If you want those beautiful effects without buying a UD-Stomp for $500+, this is the only other way to do it in a pedal.” Regarding distortion/OD boxes, Allan had a Rockett signature pedal, check it here: And here’s a guy going for the same tone as you are seeking - read the description of how he put it together:

Hi again, Good to know that you are up and running with the new Line 6 software. You must have had some sort of glitch, and I’m not sure if that maybe down to the Mojave update, as I haven’t had time to check it out yet. One thing to note, regarding the “new” Mac Driver, is I downloaded and installed that item yesterday and it did not make any difference to how Logic functioned. In LPX audio prefs the option to use Core Audio was already selected (ticked) and playback was exactly as before using Line 6 Helix selected for routing audio in and out. If the Core Audio is deselected then no sound is output from Logic! The Line 6 download page has the “new” driver dated October 24th 2018 and the one in my Extentions folder was dated a lot earlier. I didn’t even have to go through any of that security stuff during the install process. I can only think that because Logic is a an Apple product it has been programmed to use the OSX Core Audio! It would be helpful to know how you get on with this. EDIT: Just as I suspected. Turning off Core Audio in the Logic Preferences will disable the audio functionality. LPX doesn't support any other audio architecture.

Hi gdimeris, This may seem like a stupid question, but when you launch Line 6 Updater (v1.15), the first screen for the Updater Utility is the "Log In" page - Did you sign in? You must be connected to the internet and log in to your user account in order to download and install the v.2.70 firmware upgrade. If you have previously downloaded the specific Firmware Installer Package and it is available in the downloads folder on your MBP, then you can do a local install. Simply navigate to the local installer. If you have done the "sign in" and you're online to your user account you should see a black window with "Select device to update" in white letters, below this is dark green strip containing an icon of your Helix model (LT) and the current version number of the firmware it is using (2.60). When you click on that green panel it reveals a new black window containing in the top left corner an icon and the Helix logotype beneath this is a pictogram of a microchip and the current version number of the firmware your unit has. Below this is the option to choose a local file (if you have previously downloaded it), then under that are the on-line options. Your choices should be (alongside a microchip pictogram) Version 2.70, Version 2.60, & Version 2.54, with "more" info about each one. If you are not connected and signed in the only option available from the final screen is to choose a local file. The rest of the black panel will contain this statement in white text - "Updates are not available in Offline Mode. You can choose a local file to update from. Oh, yeah, there is a "Back" button in the bottom left corner. If you are seeing anything other than what I have described above, then I have no idea why you cannot update. Damn this new forum and it's restrictions on file attachments - I could have done all this waffle in 3 screen grabs! Hope this makes sense/helps

Hi Jase, This is the weirdest thing! I just downloaded the "new" Line6HelixDriver1.0.5.dmg and installed it. The download section has a release date of 10/24/18 for this item, yet when I look at the date for the L6Helix.kext in my extensions folder the date on that file is 21 Aug 2018. Then when I check the prefs in LogicProX and uncheck the Core Audio option I get silence! I have to have Core Audio selected to get sound. Check your audio prefs in Logic and set Core Audio to Enabled and Input and Output Device both to Line 6 Helix and the I/O Buffer Size to 256 Samples. Recording delay = 0 Processing Threads: Automatic Process Buffer Range: Medium Multithreading : Playback and Live Tracks Summing: High Precision (64 bit) ReWire Behavior: Off (if not being used) That should be just as I have it set on my system. When you say you start up Logic and immediately the sound distorted, do you mean this happens while playing back or while trying to record? The other thing I have heard people complain about causing noise and distortion, is when trying to record from Helix into Logic if they have software monitoring enabled! That's not good. I'm really not sure what the problem is with your set up, but I simply cannot replicate it at my end - at this time. I will try and check out some other things and see what I turn up.

Hi again Jase, The set up you describe is exactly the way use my Helix on version 2.70. Guitar and or Variax into Helix with audio out via USB to Logic, the back out to my monitors through the Helix XLRs. My Mac is also on High Sierra. I have absolutely no distortion. The one thing to note is the change of driver, but it seem the distortion appeared first and changing the driver was an attempt to fix it. This is weird. Could it it be something has changed with the audio output levels, the interface selection on the Mac or mismatched sample rates etc. Check the Helix global and make sure the trim levels on USB 1&2 in and out are not clipping. There maybe some change in the globals after your upgrade. I will download the “new” driver, and see if I have any issues with my set up. Later!

Hi again gordwait, Yep, the Helix is certainly more transportable than you Boogie, but you will have less exercise! Oops! Sorry I misunderstood about your Tascam unit - I thought it may have been one of those smaller US 2x2, or 4x4 boxes. I didn’t realise that you would have it constantly rigged with mics. The good thing is that you have discovered that you can use your Helix to get your sound directly into Logic. That takes one step of analogue to digital conversion out of the process with zero latency, so that will be a benefit. The other thing which threw me was the “new” driver, I was unaware of this because my stuff just works. Strangely enough, another user posted on here only yesterday that after installing the 2.70 update, he was experiencing distortion from audio out of his iMac a through the Helix. Anything straight in and out of the Helix was unaffected, so maybe the driver is an issue there. I will have to check that out. Also, I did know the manual contains older information, but as noted above I was unaware of the driver thing! Oops, again. The thing is Line 6 will only revise the owner’s manual when there is a major upgrade to the firmware - expect the new one will be version 3. Anyhow, have fun with the awesomeness that is Helix!