datacommando

Hi Gassin, Way back when the Helix was first launched in June 2015, it had to be edited via the hardware. Users were crying out for some sort of remote editing system, which arrived in September ‘15. Excellent, well not really because that original software was more of a patch and IR librarian. Eventually the HX Edit software arrived and lots of folks were happy - mostly ones with back problems! While editing presets I’m happy either way as I have my Helix Floor model on a sturdy stand at desk height. I can swivel my chair to the right for the push button, joystick experience or, spin to the left and take advantage of typing on a computer keyboard to swiftly enter a name for a patch. Either or, it’s whatever way you want to use it. I have it set up like that because I’m a studio rat and the Helix is tethered as my recording interface and it works best for me this way. Just have fun with the thing, but you will need to hook up to a computer at some stage to make backup and safety copies of all those wonderful tones you have made!

-:¦:-•:*'""*:•.-:¦:- PERFECT-:¦:-•:*'''''*:•-:¦:- THANK YOU -:¦:-•:*'""*:•.-:¦:- Old school - genius!

Yup, that’s true - click on the emoji icon in the menu and it comes up blank. Pointless function! Luckily, this forum software appears to be an “off the shelf” third party solution, see the bottom of the page where it states “Powered by Invision Community”. This should mean that it will leave the Line 6 coders free to perfect the firmware version 2.80 and beyond - yay!

AARGH!!! I knew I should have included a picture - so here ya go! Not sure if it’s a Mac thing- this is a screen grab from my iPad. The “Trash Can” icon is the same one that shows up when you choose to upload an attachment. Hope this clarifies the issue. Lots of users on here don’t like the way some of this forum software functions - including me! + No Emojis! Regards

Hi rd2rk, You aren't missing anything, it's just a damn fool, long winded way of deleting attachments. Go to your "My Attachments" page. When you're there you can see at the top of the a page a "thermometer" bar showing you attachment quota. Then below is a list of the items you have attached and a method of filtering and sorting them eg: images or files, size etc. The left side column of the list shows your current attachments. The centre column which appears to be "greyed out" text with a speech bubble or envelope icon, this is where you need to click to select whatever item you want to remove. Now this was where it seems a little strange. When you click the "greyed out icon/text, it takes you to the original post where you inserted the attachment, once there you have to select the "Edit" option under your post. Now you're in the Edit window of your original post which shows your uploaded file/images in the drag to attach box. Place your mouse over the item that you want to remove and roll over to the "Trashcan" icon and click to "Delete". On retuning to your "My Attachments" page you may need to refresh the page for it to update the status. Instead of a straight forward delete option, the whole thing is almost a reverse procedure of how to attach stuff. Hope this helps/makes sense I could have used some screen shots to illustrate this, but it would eat into my quota :)

Hi, again, It’s right about now that I should say, “latency, what latency?” Let me reassure you that there are many people using old MBP laptops to run HXN without problems, so go for it. Plus, you have the benefit of a built in screen, none of the extra cabling and it’s possibly quieter than a NUC option. If you have any more questions re: Native, this is the place to find someone who is happy to help. Let us know how you get on. Happy trails.

Hola Jimmy, Well I suppose nobody uses Gaffer tape any longer, now we are in the digital age :) See if this helps - check under the Helix Global Settings > Ins/Outs there you can find Volume Knob Control options. According to the Helix Owner’s Manual - Page 50 “Determines which output(s) are affected when turning the top panel VOLUME knob. For example, you may want to control the level sent from the 1/4" outputs to your stage monitor without affecting the XLR level sent to the front-of-house mixer.” Hope this makes sense, and avoids anyone else accidentally messing with your volume. EDIT - I just found this that may be of interest - this is using a send block out to PA - check it out

Hi lemueldave, IIRC, there have been some other folks who have had the thought - buy a cheap Intel NUC and hook it up to a Stomp. Then grab a copy of the discounted version of HX Native and there you have it - the equivalent of a Helix Floor or Rack for less cash. Yeah, well, maybe and maybe not. A long while back I saw Cubase 7.5 running on a NUC with lots of tracks, although I don’t know how many of those tracks were audio or MIDI and more importantly - plug-ins. I also thought of a couple of disadvantages in using a NUC rather than a laptop. A mini computer may appear to be more portable, but you don’t have a display, then you will probably need more cables and connectors. If it was me, I would stick to a laptop, but hey, that’s just me! Also, FYI here is the link to some more info and the minimum hardware specifications for running Helix Native.

Hi again, I realise that this is an incredibly frustrating situation, but at least you know that the issue will be fixed in the next round of updates. The thing is the update to Firmware 2.80 is the big one in respect of “Helix Unity” as Eric described it. As this includes all the Helix family of products, both hardware and software, I can understand that Line 6 are not going to rush out a patch for the HXN when they are trying to align the entire range. As for the release date - well no one outside of the development team has any idea of when that will drop, other than “Spring 2019” and as far as Line 6 are concerned that could last until June 21. Don’t hold your breath. Of course Line 6 have played their “Get Out of Jail Free” card by saying that Native is still functional under a previous release. Damned annoying - but the fix is in the pipeline. Hang in there.

Hi, This is extremely annoying for anyone who cannot update because the software is flakey! Anyhow, as you are aware you can revert to an earlier iteration that will work - so here you go https://line6.com/software/index.html should take you to the Line 6 download page for All Software - Helix Native > Mac OS. Then you need to scroll down the page to Helix Native 1.60 the Spring Cleaning Update. That should keep you running until the bug gets squashed! My guess is that will happen with the next major firmware update some time this Spring. Hope this helps. Enjoy!

Hi sigkill9, Just to make sure that I fully understand your comment above. Did you have a hardware Helix connected to your MacBook Pro when you changed the Preferences > Audio > Input Device > System Setting ? I don't understand how or why that works, but if you say it does - excellent, that's good to know. After Native has initialised is it possible to switch back to the previous Audio configuration without screwing things up again? Lucky for me that my version of Native works as it should, because I use my Helix Floor unit as the audio interface for recording and re-amping and I need to have the Helix designated as the Input Device.

Hi, again, Not sure how relevant this might be, but I did a bit of digging around in some of the older posts on here and found this quote from way back in 2017 “Information This is for the paid, fully licensed and activated version of Helix Native: After checking out each and every alternative here, I have to declare that Helix Native needs no (permanent) connection (to the internet) BUT it needs an active network adapter (LAN module, card, WLAN-stick, [...] If that deactivated, Helix Native won't work. Obviously, the computer activation is dependent/related to an adapter (or card [...])” Full thread here

Hi eltoffer, I just had a thought about this issue. It may be worth checking out and there is nothing to lose. Download and install a demo version of another DAW (eg: Reaper) and then check that Native will function correctly within that program. IIRC, I think some users who were having problems with authorising their HXN plug-in managed to get it to work using the internet connection via Reaper or even GarageBand. Once the bug was cleared the plug-in worked correctly without the need to “phone home”. Then when they switched back to Logic Pro it would no longer require an IC when being used. Worth a shot!

Apologies - I was about to suggest trying Native v.1.71, but I have just noticed that you mentioned that you have and had no success with that.

Hi, Native works fine for me using the same set up a “soundog” mentioned in the post above - High Sierra with LPX 10.4.4. A couple of years back, when I first bought Native after running the demo version for a few days, I had lots of problems with Native needing to be always connected to the internet. I would not work without “phoning home”. It seems there was a problem with the authorisation - it appeared to be still working as a demo version even though it was registered. This was the solution for that problem, quote from post in 2017: ”Waited until beyond the 15 days trial period and deauthorised the computer then did a complete uninstall of the Helix Native plug-in. Launched Logic to verify that Native was gone and no longer available to use. Do a clean install of Native and re-authorise the computer and login to my account which tells me I have a valid license that does not expire. Done - no more pesky demo bits lurking in there and it looks like it is not trying to "phone home" each time you use it!” You might wish to check that your HXN has completed the authorisation and doesn’t show it is still running as an evaluation copy. Also, I would recommend that you do not have any software running in the background that may interfere with the registration process. Example “Little Snitch” or anti virus software which could block the registration. If none of this fixes the problem, then I suggest you raise a ticket with support to make them aware of the issue. Hope this may help.

How come nobody has bothered to mention of any of the presets made by Scott (Minchk - The Helix Channel)? Oh, it looks like I did that right now. Plenty of good stuff to choose from, and you can watch him build and demo them on UChoob. EDIT: I should point out that I have also bought presets from the other three guys mentioned here and all have their merits.

If you are having difficulties with previous link posted by “arislaf” I suggest that you use this one. https://www.dropbox.com/sh/4r7gucctc4ydkye/AACzuVidRrsSbORyqG72fpwSa?dl=0 I have made a copy of the original presets created by “arislaf” - you can also download them from this link. https://www.dropbox.com/sh/0dg009g8ovfvrzr/AACanFxqQaLMd8QCj_VgHHVma?dl=0 Any problems with any of these links, please don’t hesitate to let us know. Have fun - and a big thank you to Arislaf for his work.

Groundhog Day - it's like deja vu all over again. These trolls seem to crawl out from wherever they hide in that slump between major Firmware updates.

Oops! Well, let’s hope that it isn’t the other tone lunatic! Now, he really was annoying.

Oh, please, no - not the return of “itsslash” or “Iamtheone”. Arrrrrgggghhh! EDIT: I just realised - “Florian” - it’s not a really scary trolling name.

You're welcome to put the "Helix Twilight Zone" theme together using the "Strange Noise" clip a sample for the backing track. - go for it! Hi arislaf, I didn't know about the ripple effect in the US Small Tweed or that it was an issue - I just loaded it up and you are correct. When it's turned up it goes crazy, although it is actually mentioned in the Helix Owner's Manual. On page 27, under the section named "Common Amp Settings" it states for Hum and Ripple - "Controls how much heater hum and AC ripple interacts with your tone. At higher settings, things get freaky." Damn right they do. These effects of ripple and hum are also noted on the helixhelp website where there is a link to an article about "The Strange Effects of AC Ripple on a Class AB Power Amp". One for the mad scientists to read I think. https://helixhelp.com/models/amps/ It appears that a lot of this stuff is already known by Line 6, I mean they even have all those extra knobs for some amps – "If an amp has a small number of knobs, then we will invent the knobs in a way that makes the most sense to us." Seems reasonable - although sometime I forget! Also, must say thanks to Jason Shimkoski who put together the helixhelp.com site - an amazing resource - sometime I forget that it's there!

Hi there, It seems like you never got a reply to your request "Does it happens on your Helix as well? " Well, may be it does, if the amp model you are using with the Partical Verb is a US Double Nrm. I realise you made this post long ago, but you might like to see if this thread seems to make any sense of your low end rumble/feedback thing.

Sir, I salute you - you are an absolute star. I would never have thought that the virtual "hum" from the amp model would create such a phenomenon. It must be a digital thing because I don't recall the real world Fender Twin having a constantly rumbling reverb problem. It's a shame that the poster (metalpr) of the that other thread didn't mention what amp model he was using when he encountered his low end rumble/feedback problem? It would have been interesting to know if this is only related to the Line 6 US Double Nrm model or many more. I may just have to try a few at random and find out. It's also a shame that we haven't heard anything more from our Original Poster "mariou" or his friend "johnnyfi0718". It would be nice to know if and when an issue has been resolve by forum users. Once again, many thanks for taking time to investigate. Very interesting stuff.

You are correct about the limitations of HX Native in its current form - that’s my misunderstanding and confusing it with what I had read about the future update. Oops! Doh! Now a second goof - a stereo overdrive! - never really felt a need for one of those. Once again, that was completely my mistake, I had noted that the OP’s (Mario) signal chain was all mono. Put that down to me being clumsy with the joystick! And finally it appears that you have discovered what I suspected and was intending to check out later today - the Particle Verb. I have had that produce some very odd audio effects before - especially when the thing is set on anything other than stable. Although I was unaware of the hum from the amp, I have usually managed to tame the particle thing with the built in noise gate. Also, I know this is a legacy reverb, but I think it reacts in a slightly different way to how I recall it did on my POD HD500. It may have a little more “energy”. Note: You may be interested in this post that I have just uncovered - it’s from a couple of years back, and it seems the poster never even got a single response. https://line6.com/support/topic/23913-particle-verb-low-frequency-noise/ Thanks for your time in checking this stuff out.

Yahoo, spark up the Blue Hawaiian! Those nice people at IK Multimedia decided that there must be some very unusual fault with the gizmo. They swapped it out for a brand new unit, as a warranty replacement, and it arrived with me less than 24 hours later. Back up and running - yay!