datacommando

Turn the volume down! Hope this helps/makes sense.

Hi, I’m almost sure this has been asked before about rentals in the U.K. and it’s almost non existent from what I recall. I did turn up one guy based in London who rents an LT by the day, week, or 30 days. It’s silly money - examples are: daily £50, 7 days plus £17.86 or £30 days is £13.88 per day. Nah, just pick up a spare LT at the “best part of a grand”, because, as you are fully aware, they are still holding a good price as a pre-owned unit. Fail safe - always have a backup rig. If you want to check out this geezer here’s the link. https://fatllama.com/rentals/london/hire-line-6-helix-lt-guitar-processor-76725005 The only other is Big Fish who have either a HXFX or a POD XT Live at £40 a week. Hmmm! https://www.bigfishrentals.co.uk/guitars/ Hope this helps/makes sense.

See the post from @lou-kash above - complete with solution that doesn’t require a Windows PC.

Hi, I'm running Catalina (10.15.7) and my installed version of HX Edit detected the update and started to download the new HX Edit v3.6, but at about 70% it stopped and said it would launch a web browser for me to manually download the editor. I did that without issue and installed HX Edit 3.6 I opened up HX Edit 3.6 and once again the pop up said the new firmware was available, so I clicked on the green update now button. Once more it went into the downloading routine and then stopped with the message "HX Edit Failed to download firmware update file. Please check your internet connection and try again. Unknown Error. [code -2004]. First time I have ever had this happen, so will do a local install with the updater while disconnected from the local network and internet. Possibly a busy server issue, but never had this in over 7 years of updating. Strange! EDIT: Offline local install worked perfectly - up and running v3.6

Oooh, that pesky Mac OS!

Hi, You do realise that your Mac has more than one Library folder? Check the one that is usually hidden. https://www.drbuho.com/how-to/show-hidden-files-mac also check Knowledge Base > Recording > Helix Native Best thing for you to do is read the Helix Native Pilot's Guide and on page 6 you will find the detailed info you require, under the heading "Removing Helix Native". http://uk.line6.com/support/manuals/helix-native/ Good luck. Hope this helps/makes sense.

Oooh, those sneaky (but very nice) people at Line 6 just released the 3.6 update - you can’t say I didn’t warn ya! Drat!

Hi, Not necessarily before it enters your HXFX. It has 2 inputs that you can use. Run one dry and one wet - dry to DAW, or place a Send block first in the signal chain to feed your audio interface into your DAW. Check the HX Effects owner’s manual. https://line6.com/data/6/0a020a411710a6112a67116f0b/application/pdf/HX Effects 3.0 Owner's Manual - Rev C - English .pdf Hope this helps/makes sense.

It’s a secret - you don’t know until you open the box and plug in. Depends what shelf, in what warehouse, it came from. Actually, every unit ships with Firmware 3.50, you just download it and install. It doesn’t matter where you are in the world - everyone can access it - simple really. If he’s not in a situation where he can update, then he is probably in a situation where he can’t play with it! Imagine if he did buy a unit that had 3.5 installed and those sneaky people at Line 6 released a new version of the Firmware, which is another thing us mere mortals don’t know until it drops. “Whenever I'm about to do something, I think, "Would an idiot do that?" And if they would, I do not do that thing.” —Dwight K. Schrute, Business School

Why? What exactly is it that you cannot achieve using the myriad options available within Snapshots? There is this video showing how to swap presets using command center - see if this gets you closer to your aim. Bear in mind you don’t have access to “spillover” between the presets. Hope this helps/makes sense.

Hi, There are no Line staff here and only very occasionally do they visit these forums - See the “sticky comment” in the black banner stripe at the top of this page entitled “Welcome to the Line 6 forums” This link is where you need to go to have any hope of it been seen by anyone from Line 6: https://line6.ideascale.com/a/index Before posting any new ideas, please do a search to see if it's already been listed. Multiple requests for the same thing will thin out the votes. Also, post your ideas one at a time. Many users don’t vote for combined suggestions. You should use the “Helix IdeaScale Commuity Submissions” sticky thread to let other users know what your suggestions are, with links to IdeaScale, so they can vote on it if they wish. https://line6.com/support/topic/14497-helix-ideascale-community-submissions/ Hope this helps/makes sense.

Hi, This is a copy ‘n’ paste from a post by @rsvette12 in the Helix Native forum:- “You gift it to a person after being paid - once paid you login and under your purchase history you gift it to another person (you would gift it to the person who bought it meaning the person you gifted it to needs to tell you Their Line6 user name that they use to login into Their line6 account) then gift it to that name - thats it.” Hope this help/makes sense.

Here ya go:- https://helixhelp.com/tips-and-guides/universal/reset-options Also following the firmware update, your hardware device should have restarted and gone through the process of “Rebuilding Presets”, to bring them into line with the latest format. If that has been done, and then subsequently you reloaded your old presets from the backup file you made before updating the firmware, this should happen again the next time you power up your unit. You may encounter generally weirdness if these things haven’t been done. Hope this helps/makes sense.

Hi, Yet another person suffering from the USB voodoo. Helix floor fully functional via USB on my iMac Retina 5k 27" running OS 10.15.7 (Catalina). It has it's own USB port on the Mac. First up - Not all USB cables are the same, and just because it works with your printer, doesn't necessarily mean it will communicate with your Helix rack. Also, has anything else changed in your current set up? See the last comment from an IT Systems Engineer. Hope this helps/makes sense.

Hi, There are quite a few discussions on HXFX 4CM - it’s just that they are not all grouped in the same place. Paste this into Google (remove quotes) and see what pops up. “HX Effects with 4CM site:line6.com” Line 6 Support even made a video about using the HXFX with 4 cable method. Hope this helps/makes sense.

Ah, the dreaded “waiting list”. Yep, when I initially contacted my retailer, he said they had sold the last one they had in stock earlier in the day, but he could put me on a list for the first available unit. imagine my surprise when he called me later that afternoon? It seems the guy, that had picked up the last one in the shop that morning, returned with the unopened box at lunchtime. The salesman told me that the guy had gone home and when his wife saw the Helix packaging just screamed at him to return it. Guess he never cleared his purchase with his wife. Anyhow, as the original seal was unbroken, if I wanted it (including a slight discount as a return item) then he could ship it to me the same evening! Deal done, and happy me! Yay!

Hi, Did you read this? or this? or this? and more here - Hope this helps/makes sense.

I managed to grab my Helix Floor a couple of months after it was released back in 2015. Never used a factory preset for anything. I'm studio based, but the Helix has been in almost daily use right from the off, and still going strong. I watched as others jumped ship to various versions of Fractals offerings and the Neural Quad Core, but never felt the need. There are some things that Helix doesn't have, but it's not a real big deal - I utilise the FX Loops to patch in external Loopers, and oddball FX and reverbs (with adjustable shimmer on all types) such as those available on the DTP Ocean Machine. I still have a rack full of vintage 80s stuff that can be pressed into action when required (Yamaha SPX90 - Preset 15 - Symphonic for example). I can't see me making any changes, unless something truly spectacular arrives out of the blue with a sensible price tag - but it would have to be very special.

Hi, Sorry to hear that you encountered this issue once again. When you say you “upgraded” your computer, it might be helpful to know the details of you computer, DAW, and OS. It might assist in narrowing down possible reasons for the “glitch”. Hope this helps/makes sense.

Hi, Not sure why, but this must be a Windows thing, as Helix Native displays fine on my iMac Retina 5k 27” screen.

Hi, To clarify:- The 3.52 update for Helix Native is specifically for Windows users, and fixes an issue that some people had with an SD card causing the Plugin to crash, or fail to launch correctly. Hope this helps/makes sense.

As mentioned by @rd2rk in reply to your earlier post - when weird stuff happens, perform a factory reset. What you’re describing seems like general glitches, rather than bug specific. If these 2 different issues were actual bugs, we should expect more reports. Have you done a Factory Reset? If you have, then provide more information regarding these problems, for example - your hardware device, your computer and OS, also are these issues repeatable after every restart, and/or do they still persist after a Factory Reset. Your previous posts are a little too vague. Hope this helps/makes sense. EDIT: Update 1 hour later. I have just fired up my Helix Floor and checked the preset Template file 02C TwoTones A-B, and the Volume Block works as expected. Regarding the Factory Preset 22B Pete Thorn Duo - If you check the Volume Pedal Block it has white square brackets surrounding the position parameter, which indicates it is controlled by a Snapshot. SS1 is Tone A, and SS2 is Tone B. My guess is the Preset 22B Pete Thorn Duo is just a modified version of the Template file. Unsurprisingly, that's exactly what Template files are for. Copy one into an empty slot and chop and change to suit your own requirements. I don't think this is a bug.

Hi, You could try the suggestion supplied by @silverhead in the post above, but IIRC the Mission SP1-6H Line 6 is designed to be used with the Rack, Rack Controller, HX Stomp, HX Stomp XL and DL4 Mk2 units specifically. Mission recommend the Mission EP1-L6 pedal for use with a TS cable, and Line 6 specific pedals should be used with Line 6 devices. Check here: https://missionengineering.com/shop/sp1-l6h/ https://missionengineering.com/shop/ep1-l6-line-6/ Once you know what pedal is required the consult the Helix LT owner's Manual regarding settings - https://line6.com/data/6/0a020a3f18374611d5dffd3a45/application/pdf/Helix LT 3.0 Owner's Manual - Rev D - English .pdf Hope this helps/makes sense.

That would be excellent, then you have no restrictions - especially as some of your posts require audio to make the point. Splendid!

Hi, This happens quite a lot due to relatively low amount of storage allocated to each user, and it can be really annoying at times. Anyhow, if you click on your avatar in the lower right of the menu bar at the top of the page it will reveal a drop down where you can select to go to your attachments area. From there you can delete any attachments that my be very old, or taking up space unnecessarily. Pictures are usually the main culprit for consuming space. Not a great help to you, as most of your posts require accompanying pictures to illustrate your comments. The only solution appears to be, use a link to an external picture location. Hope this helps/makes sense.