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Showing results for tags 'device'.
Found 6 results
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Ok here's what happens, just bought this HD300 and it's not recognized by my 2 computers. Installed monkey, drivers, and it installs as unknown device. If I go in the driver properties, I see Mbox instead of Line 6 Pod hd300. I manually switch it to the correct one and it's still not detected by monkey or hd300 edit.Ok here's what happens, just bought this HD300 and it's not recognized by my 2 computers. Installed monkey, drivers, and it installs as unknown device. If I go in the driver properties, I see Mbox instead of Line 6 Pod hd300. I manually switch it to the correct one and it's still not detected by monkey or hd300 edit. I'm on windows 8 64-bit. Tried multiple usb plugs: usb 2.0, 3.0, 2.0 with speed charging. Always the same. Also tried multiple versions of monkey and the driver, always from a clean install. Nothing. Here's what I get, seems monkey never sees the driver installed even though I see it in device manager. I also have a ticket open and didn't get a reply for a week now... Here it is: Pod HD300 Firmware 1.10 Connecting through USB to 2 different computer with Windows 8 64-bit, latest drivers and monkey. Not recognized. Driver is being installed as Unknown Device. If I go check the properties, it says the unknown device has the driver of a Digidesign Mbox. When manually changing the driver, it doesn't go through. Tried reverting to previous drivers and monkey, still not detected in Monkey. This is on both computers. Help please! thank you
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Starting this topic for replies to the "Does Your Mobile Device Connect?" topic as that one is locked.
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Scenario: I have my Focusrite audio interface setup as my In/Out device Audio settings. I have my HX Stomp connected to the Mac via USB. I do not want to use the Stomp as an audio interface. So, I turn on the Focusrite, launch Logic, all is good. The Focusrite shows up under Audio device as my in/out. However, when I turn on the Stomp, Logic “grabs” it and makes it my Audio device. I can’t find a way to stop logic from recognizing the Stomp as the Audio device. I would like to use HX Edit with the Stomp, but not have it be my audio device. Current work around is to unplug the USB cable and only plug it in when I need it. But it just seems that there must be a way to stop Logic from using it as an Audio device but still allow HX Edit to be usable with the Stomp. many help would be greatly appreciated. Mac using Catalina and current Logic Pro. Stomp is current firmware. -
So my computer crashed not long ago and needed to get it fixed and re-installed. I have a Line 6 Pod Studio UX2 that was authorized on my old ID (before the computer crashed), but since it crashed I couldn't deauthorize the device before reinstalling. Now I can't complete my deauthorization because it tells me to deauthorize the device through the other computer (which is the one I am using now, but reinstalled with new ID). What does this mean? Does this mean I can't use my device at all because I can't complete the process? Please help, I have been looking for anyone with he same issue, but with no luck. I was hoping to just deauthorize through my account on Line 6 and then authorize the device again on this new ID. It would be really unfortunate if I have to buy a new POD because of this... -
Hello, I'm having a bit of a problem with my KB37, and though it may end up being more than a Windows problem than a TonePort problem, I figured I would ask here anyway. Essentially, I have been using the KB37 as an audio controller for my laptop ever since I bought the thing. The only recent change would be that I updated the driver. Since that, however, something really strange has been happening. When I use Reason to record or playback files, everything works fine. I can record into the KB37 and hear everything coming out of it. For everything other than Reason (system sounds, internet browsers, other applications), nothing works. The speaker icon in the bottom right corner (on Windows 7, by the way) has a small red circle with an "x" through it. When clicked, it automatically brings up the troubleshooting window, saying that the "audio device is disabled." Naturally, I went to the control panel, and under "playback," the KB37 has a green checkmark and seems functional. When double clicked, it says that the device is enabled, but that there is "no jack information available." Here's where it gets weird. Back in the sound panel under the "recording" tab, the internal mic is instead selected. When I check the properties of the KB37 here, it again says that no jack information is availble, but it is still enabled. However, when I click the "listen" tab in the properties window, "Listen to this device" is unchecked and playback is set to default. If I try to check the box and switch playback to the KB37, it will not let me press OK or Apply. The buttons aren't grayed out, but nothing happens when they are pressed. I have already attempted restarting the computer, unplugging the KB37 and plugging it back in, uninstalling the driver and starting from scratch, and yet nothing seems to work. I have looked at various message boards for similar problems, but every solution is different and no solutions have worked for me yet. Help would be very much appreciated. Thanks so much.
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Mac: USB Driver Installation
Line6Hugo posted a article in Computer Audio Set Up and Troubleshooting
Deutsch Français In order for your computer to recognize your device when you are connected via USB, you will first need to install the appropriate drivers. Here is what you will need to do to install drivers on a Mac computer: 1) Download and launch the latest version of Line 6 Monkey, which is your intelligent updater program for Line 6 gear. See the following link for more information on Line 6 Monkey: Line 6 Monkey Installation and F.A.Q. 2) Turn off all other programs and disconnect all non-essential USB and Firewire devices (printers, cameras, mp3 players, etc.) from the computer (USB mouse and keyboard can be an exception if you do not have an alternative). 3) Launch Line 6 Monkey. If your unit is not connected (or there are no previous drivers installed), Monkey will ask you to choose the Line 6 device you wish to configure. For this tutorial we will select a Line 6 Guitarport from the dropdown menu. 4) In the Updates tab, highlight Drivers and select "Update Selection" on the right hand side of Line 6 Monkey's user interface. 5) Monkey will connect to the Line 6 server and download the appropriate drivers for your Line 6 device. If you receive the following message you can select "Remind me later" to continue the installation. 6) After the drivers are downloaded, Line 6 Monkey will exit so the Driver Install program can run. Select "OK". 7) Select "Continue" to move to the next section. 8) Select "Continue" to move to the next section. 9) Select "Continue" to move to the next section. 10) Select "Agree" to move to the next section. 11) Select "Install" to install the Line 6 drivers to your hard drive. 12) Enter your administrative user name and password to install the drivers, then select "OK". 13) Select "restart" to restart you computer and begin using your Line 6 Hardware. If your driver install was unsuccessful, please see the following link for further assistance. Computer System Audio Optimization Mac: USB Geräte: Treiberinstallation: Damit Ihr Computer Ihr Line 6 Gerät erkennt wenn Sie es per USB anschließen müssen Sie erst passende Treiber installieren. Um nun Treiber auf Ihrem Windows Computer zu installieren müssen sie folgende Schritte durchführen: 1. Laden Sie sich die neuste Version der Line 6 Monkey Software herunter und installieren Sie diese. Line 6 Monkey ist das Programm, welches Ihre Line 6 Produkte aktualisiert. Für weitere Informationen, klicken Sie folgenden Link: Installation und F.A.Q. zur Line 6 Monkey Software 2. Schließen Sie alle unnötigen Programme und trennen Sie nicht unbedingt nötige USB- und Firewire Geräte von Ihrem Computer. (Drucker, Kameras, MP3 Player,...) 3. Starten Sie Line 6 Monkey. Wenn Ihr Gerät nicht verbunden ist (oder noch keine Treiber installiert sind) wird Monkey Sie nach dem Gerät fragen, welches Sie konfigurieren wollen. Für diese Anleitung werden wir Line 6 Guitarport auswählen. 4. Im "Updates" Tab wählen Sie nun "Drivers" aus und klicken auf "Update Selection" auf der rechten Seite des Interfaces. 5. Monkey verbindet sich nun mit unserem Server und lädt die richtigen Treiber für Ihr Line 6 Gerät herunter. Sollten Sie folgende Nachricht erhalten klicken Sie auf später... 6. Nachdem die Treiber heruntergeladen sind wird sich Monkey schließen und die Treiber Installationssoftware starten. Klicken Sie OK. 7. Klicken Sie auf "Weiter" um zur nächsten Sektion zu gelangen. 8. Klicken Sie auf "Weiter" um zur nächsten Sektion zu gelangen. 9. Klicken Sie auf "Weiter" um zur nächsten Sektion zu gelangen. 10. Klicken Sie auf akzeptieren um zur nächsten Sektion zu gelangen. 11. Klicken Sie auf "Installieren" um die Line 6 Treiber zu installieren. 12. Geben Sie Ihren Benutzernamen und Passwort ein um die Treiber zu installieren. Klicken Sie dann auf "OK". 13. Klicken Sie dann auch neustarten um den Computer neu zu starten. Sollte die Installation nicht erfolgreich gewesen sein, klicken Sie auf den folgenden Link für weitere Hilfestellung. Audio Optimierung für Computer Systeme Windows: Appareil USB: Installation des pilotes: Pour que votre ordinateur puisse reconnaître l'appareil Line 6 que vous voulez connecter, il a besoin des pilotes. Pour installer des pilotes, vous devez procéder comme-ça: 1. Téléchargez et installez la version la plus récente du logiciel Line 6 Monkey. Line 6 Monkey est le programme qui met vos produits Line 6 à jour. Pour recevoir des informations supplémentaires, utilisez ce lien: Installation et foire de questions Line 6 Monkey 2. Fermez tous les programmes inutiles et détachez les appareils USB et Firewire inutiles de votre ordinateur. (Imprimante, caméra, lecteur mp3,…) 3. Démarrez Line 6 Monkey. Si votre appareil n'est pas encore connecté (ou aucun pilote est installé) Line 6 Monkey vous demande l'appareil vous voulez configurer. Nous choisissons Line 6 Guitarport pour ce tutoriel. 4. Dans le tab "Updates" cliquez "Update Selection" à gauche de l'interface. 5. Maintenant, Line 6 Monkey se connecte à nos serveurs et télécharge les pilotes correctes pour votre appareil Line 6. Si vous recevez cette message, cliquez rappelez-moi. 6. Après ce téléchargement a fini, Monkey se ferme et ouvre l'installation de pilotes. Cliquez OK. 7. Cliquez "Suivant" pour continuer. 8. Cliquez "Suivant" pour continuer. 9. Cliquez "Suivant" pour continuer. 10. Cliquez "J'accepte" pour continuer. 11. Cliquez "Installer" pour installer l'appareil Line 6. 12. Entrez votre nom d'utilisateur et mot de passe pour installer les pilotes. Cliquez sur "OK". 13. Cliquez "Redémarrer" pour redémarrer l'ordinateur. Si votre installation des pilotes a échoué, veuillez utiliser ce lien pour recevoir d'assistance supplémentaire: Optimisation audio pour l'ordinateur
