silverhead

I don't believe you can control the HD500 device Master Volume, but you can control settings like the amp/channel volume and a VOL FX pedal. The easiest way to do is is using HE500 Edit. In the Mixer panel, set the Variax Vol or Tone knob to be used as a controller (i.e. lock the local control; the knob will no longer control the Variax function). Then in the Controllers panel select the item you want to control and assign the Variax knob as the controller. You can do this directly on the HD500 device without using Edit - see the advanced manual for details.

If you are using a laptop computer, and the noise sounds like an electrical hum, you are probably experiencing a ground loop. To test for this, run the laptop on batteries and disconnect its power supply from the wall. If a ground loop is the problem the noise will disappear.

I would reinstall the firmware. Connect the HD500x to your computer via usb, and hold down the left nav key on the HD500x while powering up. Then run Line 6 Monkey to reinstall the flash memory (firmware). If you have a recent backup of the HD500x presets then it's best to choose to replace existing presets when prompted during the installation. If no recent backup, then choose to keep your existing presets (and back them up immediately :) ). Also, after reinstalling be sure to reset the global parameters and calibrate the pedal (search the knowledge base for details).

No, Line 6 has not produced a list. Feel free to do so and post it here for others to use.

Opening a ticket would be best. It's essentially an email, but gets routed directly to Line 6 tech support and its trouble-tracking system.

I think there are at least two guitar tracks. What JTV guitar model(s) are being used? What other processing is being done in the recording? It would be very difficult to identify any difference related to the firmware version if significant other processing is being applied (compression, reverb, chorus, delay, etc....).

Try the Contact Us button at the foot of this page.

Like hurghanico said, they are different. The HD series is not a replacement for the X3 series. Some people who 'upgraded' to the HD were disappointed by some missing features like dual output mode, Lock Tone 2, vocal and bass guitar support, loss of some flexibility in the studio, and fewer amp models. However, if you are looking for quality of sound for live playing, the HD tones are far superior.

Mystery? What mystery?

Congratulations, arislaf! You're a big help around here.

Engage the tuner with it set to Mute.

Not sure I understand. Are you saying that when you install (or reinstall) JTV firmware v2.0 it does not restore the factory set of alternate tunings? I've not specifically tried this but I would be surprised if it does not restore them.

Yes, but it's much more difficult without using the editor. The manual will describe it - using the SAVE button on the device. You may need to set aside one preset slot as a temporary buffer to hold a preset that you don't want to overwrite with the SAVE feature. It's a bit of a juggling act, and not nearly as visual as with the editor.

To remove the double amp block, first place all FX outside the dual-amp rectangle on the display, either pre or post. Your signal path should now look like a single straight line except for the dual-amp rectangle. Now select the top amp and use the Move function (or drag/drop in HD Edit) to move it left, outside of the rectangle. As this happens the rectangle should disappear leaving you with the single amp path display.

This sounds like something that could be implemented - not sure. You might want to make a feature request for it. Arguably, the tuning is specified with every HD500 preset; it either uses the HD500 alternate tuning capability, or it doesn't. If it doesn't, that means the JTV tuning is reset to standard. No ambiguity there; the reason the tuning doesn't 'carry over' is that it has been explicitly reset in the new preset. The difference with the JTV Model selection is that it's not exactly clear how the JTV should behave when 'Don't Force' is defined in the HD500 preset; there is ambiguity. Clearly, the 'current' JTV model should be retained. But how should 'current model' be defined? By the model that is active in the JTV buffer (the last one 'forced' by the HD500), or the model that is defined by the physical knob and pickup selector positions? Line 6 has chosen to implement the former. Could that be changed? Probably - that's where your feature request comes in. But equally probably, the moment they changed it there would be complaints from those who are used to the way it currently works and would request a return to the current implementation.

Nothing preventing you from going back. Sounds like that's what you want to do. You don't need permission.

Is it possible to set your keyboard output level to Amp/Instrument rather than Line Level? You may just be getting signal overload into your X3 inputs. The Guitar and Aux inputs are expecting instrument level inputs. You might experiment with this idea a little bit by using the PAD switch with the Guitar input. This is probably a long shot because it doesn't explain why the noise disappears when one input is removed, but might be relevant.

Why not simply create two patches? A single toe-tap will switch between them. Can't see how it gets simpler than that.

Note that Workbench HD does not work using the VDI connection from any compatible POD (e.g. HD500). You must use the Workbench hardware interface that came with your JTV. Don't bother wasting time testing with the VDI connection. A couple of things to check: When using the hardware interface, you should have a well-charged battery in your JTV. Also, your JTV needs to be updated to firmware v2.0.

There should be no audible bleeding between the Tones if you have them both (almost) fully panned L and R respectively. I say 'almost' due to one lingering bug in the X3 Panning feature - there is a little bleed if the pan setting is 100%. Back it off just a touch and the bleeding disappears. ... and in terms of saving time, what would it actually take to test this for yourself? A couple of minutes max?... really, you'll get what you want faster by experimenting.

I agree that it's a matter of degree, and of managing one's expectations. I think it's fair to expect that a product has a lifecycle, and that early in its lifecycle one can reasonably expect updates. But beyond a certain point (and everyone will have a different personal timepoint) it becomes unreasonable to expect further updates. I still see requests for X3 updates; dream on. Will there be further updates in the Pod HD product line, now a few years old? I hope so, but anyone who considers this thread to be a list of pending new features is (imho) potentially setting themselves up for disappointment.

You forget to add '... imho'.

Yes, it does.

I can't even become a Prime member with Amazon. Not available in Canada.

Some people have reported a faulty Model Selector knob as you describe. The knob is physically prevented from being depressed sufficiently to activate the switch - it contacts the guitar body before being fully depressed. A simple fix to try is to remove the knob, insert a small bit of paper as a shim to raise the knob on the shaft, and restore the knob. It is now set at a slightly higher position, allowing full depression to activate the underlying switch.