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Digital_Igloo

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Everything posted by Digital_Igloo

  1. To use HX Stomp as an audio interface at sample rates other than 48kHz, you'll want to install the HX Stomp driver, available here: http://line6.com/software/
  2. Unlike Helix Floor/Rack/LT or HX Effects, HX Stomp isn't a MIDI controller, nor was it ever intended to be. Everything it can do via MIDI is explained in detail starting on page 48. Out of curiosity, what's missing from the manual?
  3. Yes: Touch the Stomp footswitch you want to be momentary. Press <PAGE + PAGE> to open the Menu and press Knob 1 (Bypass Assign). Turn Knob 2 (Type) to select "Momentary." Press HOME.
  4. As long as a Helix preset has no Amp+Cab, Amp, Preamp, or Cab blocks and everything is on one Path (1 or 2), it should load into HX Effects just fine. HX Effects presets load just fine into Helix; if it has 9 effects blocks, the 9th block is shuttled to Path 1B. Helix Native can load any Helix or HX preset but you may have to check the appropriate Hardware Compatibility Mode first; this is found in the Preferences menu.
  5. I would argue that unless you absolutely must edit your modeler from your phone or iPad, or remotely control a Variax guitar over VDI, POD Go is a significant upgrade over Firehawk FX. It's fully editable from the front panel, is much more portable, and has a ton of models and functionality taken from our flagship Helix/HX line of products.
  6. Yes, POD Go will respond to standard PC messages as well as quite a few CC messages (including CC69 for snapshot recall). Everything's outlined starting on page 38 of the POD Go Owner's Manual.
  7. Clearly our sales guys would disagree, but I'd go as far as suggesting a used Helix Rack+Control over a new Helix Rack plus any other MIDI controller. And as far as I'm concerned, Behringer will always be in a bad rep era.
  8. Behringer... <shudders> I sure hope you already had one lying around and didn't buy one specifically for Helix Rack! If I had an extra Helix Control in my office, I'd send it to you. It's a good 40-50% of the whole Rack+Remote experience (scribble strips, block selection, RGB rings, customizable names, controller assignment, hands-free Pedal Edit mode, Command Center, a metric ton of additional visual feedback at your feet, dozens of other features...) and over the life of the product would save... weeks or months of programming time? But I'm clearly biased.
  9. HX Stomp has normal MIDI DIN implementation; unless that particular adapter swapped the pins for some crazy reason (highly unlikely), it should work.
  10. Unfortunately, the fixed EQ uses maybe 5-10% of the DSP required to make one of the Pitch blocks stereo. In fact, the very reason we locked in the Preset EQ, Volume Pedal, Wah, and FX Loop is because they all use very little DSP (we'll admit it—so your entire signal flow looks bigger!). It's the exact same thing that other affordable-ish modelers do, including ones made by us in the 90s and 2000s.
  11. The market for $1000 solid state amps is virtually non-existent. Don't take my word for it—reach out to a guitar store friend who has access to (expensive) MI Sales Tracker data, or perhaps metrics from a massive MI retailer like GC, Sweetwater, AMS, Anderton's or Thomann and check to see if I'm right. Let's pretend for a second that we could. The market for $1000 solid state amps is a desert, so why would we put effort into a risky-at-best proposition when we can put that same effort into something that's an all-but-guaranteed hit? Anyone who's "been around the business world" surely understands the concept of limited resources and ROI. If we were a tiny upstart with a dozen employees and could sell a great-sounding $1000 solid state modeling amp direct through the mail, we might be able to pull a profit. Except Line 6 isn't a tiny upstart; anything we sell needs to sell tens or hundreds of thousands of units to make any effort worth it. And this is really important: not only do we need to convince ourselves that we can push a box with those sell-through numbers; we have to convince GC, Sweetwater, AMS, Anderton's, Thomann, and many others that they can push a box with those sell-through numbers. So when when their extensive data on the ~$1000 solid state modeling amp market conflicts with what we're trying to sell them, that's a non-starter. I've told this story multiple times, but here goes again: At one time, I used to question loudly—online—why no one made a truly professional keyboard controller. Then someone did (Infinite Response VAX•77), and it was expensive, and I needed to put my money where my mouth was. It's worth every penny, but the company shuttered a couple of years later because, like me, they overestimated the number of people who felt the same way I did. In a similar vein, quite a few users have asked for a bean version of Helix. I'll personally reach out to many of these people and straight up ask them: "Would you actually pay money for one?" The vast majority would not; they just want it to exist for the "complete Line 6 product line" warm and fuzzies. I'm not saying we'll never make a killer high-end amp again; I'm just saying there's a LOT of nuance here, and claiming we can just slap HX modeling into a wooden box and generate another hit product is devoid of said nuance.
  12. Digital_Igloo

    Helix 2.9

    Gah! Paparazzi is right. Sheesh... <backs away slowly>
  13. Any pair of decent quality TRS > XLR M cables should work perfectly. Monoprice usually has 'em super cheap, but I'm typically impatient and just run down to my local big box guitar emporium.
  14. Digital_Igloo

    Helix 2.9

    FTFY. So what you're saying is that it's OUR fault YOU'RE not willing to walk across the street to the party? And WE'RE not helpful because everyone isn't moving one of the dozens of parties to a venue where YOU happen to be most comfortable?
  15. Digital_Igloo

    Helix 2.9

    Post what? Whenever there's an update, Tony or I do post it here. Always. Are you talking about 2.90, which has never been officially announced? We threw a party at NAMM with a sneak peek for friends only and they talked about it publicly... elsewhere. It's almost like you're paparazzi lurking by the Line 6 cafeteria door, desperate for someone to walk out. And when someone says "Hey! Sometimes after work the Line 6 guys hang out at the food court/amusement park/dive bar across the street," instead of, y'know, walking across the street like a normal person, you complain that our free time isn't spent dealing with you in the cafeteria. At a certain point, you gotta wonder if some of us exit through a different door on purpose.
  16. Let's just say we have a lot of really smart people here who spend an exorbitant amount of time figuring out what products to make and at what price to sell them. It's not just their gut instincts, either—it's input from dealers, input from distributors, the competitive landscape, and a metric ton of very complicated business models built inside massive spreadsheets. If we weren't good at this sort of stuff, we would'nt have been here 23 years. Every audio product—even million-dollar studio consoles—"could" sound better. The trick is making a product sound as good as possible for a price that the market will bear. There are companies that do nothing but make high end expensive products, and they generally have very few employees and a MUCH smaller overhead. Line 6 needs to hit a wider set of price points than, say, Fractal Audio or Kemper. If someone prefers we fire 3/4 of our employees and turn ourselves into a boutique shop, that's certainly... an ethos. Besides, it's not like you can just slap a SHARC chip running the HX engine into a Spider cabinet with a Spider driver, charge another $50-100, and be off to the races. We've explained in the past how a "Helix Combo" would likely cost upwards of $2k and almost no one was interested, because at that price, the market all but demands t00Bz. We also offered to develop a wireless system compatible with Variax for $1000 and not a single person bit. Lexus couldn't exist without Toyota sales. The new Mac Pro (and the upcoming Logic 10.5!) couldn't exist without iPhone sales. Helix/HX couldn't exist without Spider sales.
  17. POD Go Edit is available now, but as with HX Edit, it won't really do anything unless you have POD Go connected.
  18. Say you have Snapshot 1 set to bypass all effects and Snapshot 2 has them on. If you set Global Settings > Preferences > Snapshot Reselect to "Toggle," pressing Snapshot 2 repeatedly will toggle between it and the previous snapshot (Snapshot 1). One switch, toggling all effects.
  19. Digital_Igloo

    Helix 2.9

    Exactly. It's not an attitude; it's fact. Full disclosure: In the past I've been asked by others in the building to post specific content and have always told them "no." As soon as I become a corporate monkey—or post anything other than what I want to post—all credibility is lost. Why doesn't Digital Igloo post more? Frank, Ben, Sam, and I post what we want, where we want, on our free time. That's a terrible attitude for a corporate monkey. I'm not a corporate monkey, which is why I don't post more. But you ARE a corporate monkey, so why don't you post more? Sigh... See you guys in a couple of months... Why doesn't Digital Igloo post more? ...
  20. Unfortunately, the Global EQ can be assigned to the 1/4" and/or XLR outputs only. Because of Helix's flexible routing, Global EQ would have to be separate for every single pair of outputs, and to maintain DSP usage between Floor, Rack, and LT, we needed the exact same number of Global EQ instances—in this case, two. Fortunately, an EQ > Parametric block has the same parameters as the Global EQ and can be copied and then pasted into any preset.
  21. Digital_Igloo

    Helix 2.9

    In a 32-bit floating point system, they're only really helpful if you're clipping the inputs (which is nearly impossible in Helix, since it has 123dB of dynamic range on the Guitar In) or outputs (which is also really hard to do unless you're going out of your way to overload them). On older fixed-point systems like your GT-10, meters can actually be helpful because the inputs and outputs could clip; in Helix, they're sort of a distraction that could very well cause more confusion than they help; for example, we predict an onslaught of people complaining that 2.90's output meters belie the perceived loudness differences in their presets, the reason for which we've explained dozens of times before. In fact, 2.90 is called "The Always Level Presets By Hand at Gig Volume with the Rest of the Band Playing Update." Signal present indicators and gain reduction meters (on compressors and gates), however, are definitely helpful.
  22. Digital_Igloo

    Helix 2.9

    I'm sure everyone sees things differently, but I've always thought of this forum as a center for all things tech support. Since I'm not in QA or CS, there's not much I can do to help, honestly. Other forums like The Gear Page or the ever-increasing-number-of Facebook groups are more of a "Hey, let's all wax poetic on the hows and whys of products and product design," which is waaaay more my bag. When topics like that pop up here, there tends to be a more needlessly aggressive component that I'd rather avoid. But on days like today, I'll pop in just to check what's going on, occasionally exclaim "OH LAWD!" and then slink out again. Of course if one believes forum interaction is an official part of our job, they'd be frustrated. Truth is, we post where we want to post because user interaction isn't in our job description.
  23. Yes. You can assign up to 64 parameters per preset, and it's really easy to pull off: Press and hold the knob for the parameter you wish to control. Helix jumps to the Controller Assign page. Press Knob 6 (Learn) and then move the expression pedal. Helix automatically assigns it. Turn the Min Value and Max Value knobs to set the range in which you want the expression pedal to control that parameter. Swap Min and Max values if you want the pedal to work backwards. Press HOME when finished.
  24. POD Go 1.11 / POD Go Edit 1.11 POD Go MUST be updated to firmware 1.11 or higher in order to properly communicate with POD Go Edit. 1.11 also includes general bug fixes and improvements. Updating to 1.11 STEP 1—Installing POD Go Edit 1.11 Log onto line6.com, download, and install POD Go Edit 1.11: macOS: https://line6.com/software/readeula.html?rid=9774 Windows 7/8/10: https://line6.com/software/readeula.html?rid=9775 STEP 2—Updating POD Go Connect POD Go to your Mac or PC via USB and turn it on. Launch the version of POD Go Edit you installed in Step 1 above. Click the gear at the bottom of the window, then Preferences to check for updates. Log into your Line 6 account. A dialog panel appears, reading "An update is available for your POD Go. Would you like to update now?" Click "Update now." POD Go Edit asks if you want to create a backup of your existing user presets. Click "OK" and then "Create Backup." Once the backup is completed, click "OK." Carefully read the End User License Agreement (haaa hahaha!) and click "OK." Click "Update." While updating, POD Go's display slowly fades to gray. Once the update is complete, POD Go restarts automatically. Bug Fixes in 1.11 POD Go can occasionally freeze on boot up, forcing a restart—FIXED Changing models in the Wah or Volume/Pan categories would automatically engage the block, even when bypassed—FIXED Engaging stomp switches via MIDI CC does not properly focus the selected block—FIXED While in Play view, holding ACTION and pressing a parameter knob does not properly remove any snapshot assignment—FIXED Pressing the Upper Knob after selecting a snapshot from Preset List view does not always load the selected snapshots—FIXED Engaging a Looper block does not automatically display its parameters—FIXED Sending POD Go MIDI Clock while the Tempo Panel is open can sometimes cause the signal flow to disappear—FIXED If Global Settings > Switches/Pedals > EXP 2 Position is set to "Global", when booting POD Go, EXP2 loads at heel-down position (no volume)—FIXED Pressing Stomp mode switches immediately after loading a preset can cause POD Go to freeze—FIXED Turning the main volume knob while loading an IR can sometimes cause the DSP to lock up—FIXED In rare cases, swapping stomp switches can result in unexpected graphic anomalies—FIXED In rare cases, attempting to swap the Looper switch with another stomp switch can cause POD Go to freeze—FIXED If the menu is open from Tuner view, pressing HOME can cause the upper portion of the display to disappear—FIXED Streaming audio through POD Go while restoring from a backup can cause audio to disappear until restarting—FIXED While in the Bypass/Control menu, loading a different preset could display graphical anomalies—FIXED While in Edit view, quickly turning the Upper Knob could cause the EQ block to blink—FIXED While updating firmware, POD Go's footswitch rings could intermittently flash—FIXED In POD Go Edit, renaming a preset does not automatically update POD Go if the Preset List view is visible—FIXED In POD Go Edit, selecting a new preset while POD Go is queueing banks can cause the wrong bank to load In POD Go Edit, the EQ icon was incorrect—FIXED In POD Go Edit, setting Min Value or Max Value can sometimes cause POD Go's inspector to temporarily disappear—FIXED In POD Go Edit, copying and pasting a block could sometimes not duplicate all snapshot data—FIXED In POD Go Edit, double-clicking an unavailable effect could cause the Model Category list to disappear—FIXED In POD Go Edit, some HDD configurations could cause the app to crash or display a blank screen—FIXED Lots of other minor bug fixes Known Issues in 1.11 On rare occasions, audio can be lost if POD Go is powered on while a connected Mac/PC is passing audio via USB Pitch/Synth > Simple Pitch and Dual Pitch can exhibit subtle artifacts when the Delay parameter is set between 0.4 and 0.7 ms Sending a MIDI CC60 or CC61 message from your computer to control the Looper can sometimes cause POD Go to become unresponsive Sending a MIDI CC68 message followed immediately by a PC message from your computer can sometimes cause POD Go's audio to mute When a block is added from POD Go Edit, footswitches 5 and 6 may not immediately appear as if they're auto-assigned (even though they are) While on the Save screen, holding ACTION and pressing SAVE does not save the preset to Factory > 32D New Preset POD Go does not need a driver to work with your Mac; just plug in and go. However, it is currently limited to a sample rate of 48kHz. Line 6 is working carefully with Apple and will provide a driver that supports sample rates up to 96kHz Compatible OS: Windows 7, Windows 8, Windows 10 Compatible OS: Mac OS X, macOS Sierra, macOS High Sierra, macOS Mojave, macOS Catalina
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