datacommando

Hi, Well at least you now know that your hardware is not at fault. As you have stated, the issue is that Sweetwater have bundled presets to sell with the HX Stomp, which are designed for the full Helix processing power. Yes you can load them into HX Native where they will work fine, but you would have to re-jig the presets in order to load them into your Stomp and even then that may not be possible. Nope, you shouldn't have to do that. I don't know how they can, but I think Sweetwater will have to make amends for the error. The trouble with things like this is, the presets are essentially software and usually no refunds are available for software that has "technically" been used. Good luck.

Hi, again, You made a big jump from v2.12 up to 2.92 as there was a major revision of the Core OS in the range of Helix products at v2.80. Essentially the old brain of the Helix family of products was replaced by a brand new slick and faster model. The presets get rebuilt to make them perform as the should inside this bright new world. I have heard that some people did experience the annoying constant rebuilding of presets, which was presumably due to the fact that after updating the normal rebuild process either failed to complete or got glitched somehow. I would be tempted to run the FS10 & 11 option to definitely ensure that your presets were correct. As I noted earlier, the rebuild process usually happens when you add an older type of preset. Once it's done this then your Boot Up time for Helix is pretty darn quick, compared to earlier versions - that's one of the big advantages of updating - beside all the extra goodies. Give it a shot. It never ceases to amaze me - how many people come on here and shout "Firmware update bricked my Helix/Stomp/HXFX" - it's only software - worse case scenario - re-install. Hope this helps/makes sense. Have fun with all those new toys in there. EDIT: You may want to read this.

Hi, Installing new firmware usually needs to rebuild all your presets to bring them up to the current standard. This generally means less glitches. Your Global setting will also default back to basic, so if you have made changes to your Globals the backup you made can be used to bring them back to what you previously had. After your update to v2.92, you will notice that if you add any presets that were created with earlier versions of the firmware, especially any downloaded from CustomTone, when you restart your hardware it will probably go through the “Rebuilding Presets” routine. Again, this is normal as it updates them to the newer version. If your hardware needs to be reset for any reason these are the options. Hope this helps/makes sense Reset Options Helix Floor/LT Button Combination Description 2 LED light Fun 3 & 4 Test Mode 5 & 6 Global reset 7 & 8 Reset setlists to factory, Keep IRs 8 & 9 Reset setlists to factory, Clear IRs 9 & 10 Reset setlists to factory, Global reset, Clear IRs 10 & 11 Upgrades existing presets to latest format 11 & 12 Clear current preset 5 & 12 Clear setlists, clear IRs, Return system settings to default 6 & 12 Safe boot mode To use Reset Options: Power off the Helix Hold the desired button combination Power on the Helix Release the button combination Please note: Buttons are numbered from top left to bottom right.

I just checked, and I guess you were watching the video from regular forum contributor “thenickhill81”. Now I understand the situation - you seem to be “upset” by finding he used an IR in the preset and you really don’t want to pay for it? Before he starts to describe how he put that tone together, Nick also states that before every tracking session the puts on new “Elixir” strings. I find it a little strange you didn’t complain about that, as it is a contributing part of the sound - did you check the price of those muthas? After all - you just spent “a bomb” on your HX Stomp, which your mate got you to buy, but you found it didn’t have as many FX as your hacked cheapo Zoom - seems you rather like something for nothing. Maybe that Russian hacker who got your MS-70CDR all the “extra” sounds for nothing could find you some bootleg IRs and free strings. Tell me I’m wrong.

Hi, Nope, you don’t need to spend anymore cash. What you have bought is a unit that is cable of producing the same sounds as the Helix. In order to keep it compact it only has 1 DSP and less FX blocks. It comes fully equipped, stage ready right out of the box, amplifiers and cabinets are included - along with the option to add Impulse Response versions of cabinets from third parties. Because some guy on a UChoob vid adds an IR that’s his option, you don’t necessarily have to follow. Furthermore, not all IRs are commercial, there are some freebies out there of variable quality, so paying does have advantages. Also, when you copy a preset done by someone else, even if you did have the same IR, unless you have the same guitar, pickups, monitors and listening environment and of course “touch” - it could well sound like a bag of nails. There is no guarantee. No, you don’t need IRs and your investment is safe - learn how to craft your own sound. Hope this helps/makes sense

Hi, The easiest way to find out is to go to the top of this page and click on the “DOWNLOADS” menu item. From the next page under “All Hardware” scroll down to Helix, then under “All Software” select HX Edit, next from “All OS” select Windows 7 and then click the GO button. The next page is where you can download Helix/HX Firmware 2.92. Click on the blue “GET DOWNLOAD” button. Download and install. Please, be aware: Read carefully the release and installation notes for this firmware. You may have problems if you do not follow the instructions to the letter. You have been warned. Below the release info and known issues section for this download it states Compatible OS: Windows 7, Windows 8, Windows 10 Hope this helps/makes sense.

Yeah, that’s understandable, but it doesn’t explain the other posts which you made. They were complete nonsense, and one almost looked like you were “trolling” another user. Not a good thing. Glad you fixed the monitor problem.

“Reason is, I can’t tell much difference.” If you want to make it sound like a torn 8” elliptical speaker, it will - if you want it to ring like a bell, it will. Gotta go with the flow! Bottom line: Trust you ears. “If it sounds good, it IS good.” ― Duke Ellington

To quote Digital Igloo - (Eric Klein - Line 6 Chief Product Architect). This is what he says: ”Say you have Snapshot 1 set to bypass all effects and Snapshot 2 has them on. If you set Global Settings > Preferences > Snapshot Reselect to "Toggle," pressing Snapshot 2 repeatedly will toggle between it and the previous snapshot (Snapshot 1). One switch, toggling all effects.” Set up a preset for what you want to achieve and try it out - you can’t break anything. Hope this helps/makes sense.

Ignore the fool. If you check his other posts, he is just filling the forum with crazy stuff. Possibly needs psychiatric help. Hope this helps/makes sense

Does this mean that you would consider this IR capture is in the same realm as “sampling”, like the drum beat from “When The Levee Breaks” and a possible copyright infringement? That would make for some very interesting court cases, I think. I can almost hear the lawyers “Oh, yes, there’s lots of money to be made now!” ;-)

Don’t know what kind of medication you’re on, but your nurse needs to keep you away from the computer keyboard. Get yourself sedated and stop filling this space with nonsense.

The best thing to do is to post a request on IdeaScale and see if others vote for it. You should check through to make sure the nobody else has requested the same thing because that would divide the vote. Go here: https://line6.ideascale.com/a/ideas/top

Hi, again, The footswitches on you LT model are the same as the other floorboards. They are numbered from top left to bottom right so that is: 1 2 3 4 5 6 7 8 9 10 11 12 therefore 2 is above A and 8 is below A. If you think that holding down FS2 while turning the power on (LED Fun) will give you the result you want, I think you may be disappointed. That post is 4 years old and all “LED fun” is exactly that - a fun thing, a little novelty, one of those things that programmers do because they can. You may benefit from reading the manual for your model. https://line6.com/data/6/0a020a3e07b158e5548ea50d4/application/pdf/Helix LT Owner's Manual - English .pdf Hope this helps/makes sense.

Hi, Not sure where you got the idea of a dimmer option and a secret switch - but if you find it let us know. You may find something in here, or may be not - just though it may tie in. Hope this helps/makes sense.

And the moral of this story is... Oh, it might be advisable to mark this thread “SOLVED” and also I would like to say a big thanks to all our contributors. now... Mmmm... beer!

Hi again, If you are referring to SysEx and MIDI, then the simple answer is you won’t. There is a thread around here somewhere where the reasons why it isn’t available are explained. Do a search for it. Also, if you are thinking of the sort of .mid files that are used as MIDI song files, well, no that’s not what Helix is for. The MIDI in Helix is purely for sending and receiving Program Change/Control Change and MMC commands. Time that you had a read through the Owner’s Manual. See page 47 about the Command Centre https://line6.com/data/6/0a020a3e07b158e5548ea50d4/application/pdf/Helix LT Owner's Manual - English .pdf Hope this helps/makes sense.

Hi spanny, You might want to have a look through the Line 6 Helix Rack and Control Owner's Manual available here: https://line6.com/data/6/0a06439c4dfc577d5a2aea898/application/pdf/Helix Rack and Control - Rev B - English .pdf Regarding the question about of how may blocks would be available:- the Rack, Floor and LT versions of the Helix all have 32 blocks in 4 stereo paths of 8 blocks that can run in parallel, serial or super serial. See diagrams in the manual. You must bear in mind that certain effects and/or amp and cab combinations may eat up more DSP than others, therefore the full compliment of 32 blocks may run out before using them all. Although as your intention is to use the 7CM with your tube amps, will conserve DSP by not accessing the Helix amps. If you have been using 2 HXFX units, this will be a lot more streamlined, with a bit more more "muscle". MIDI is fully covered and your pre and post effects will all be in one box. You could have 16 blocks pre and 16 post, once again you must realise that stereo FX will use twice the DSP as the mono versions. Hope this helps/makes sense.

Hi, Raenil, HX Stomp Owner's Manual - Page 15 Hold FS3 (TAP/TUNER) until the Tuner screen appears: That is the way it works, FS3 is dual function - press repeatedly to set Tempo, press and hold for Tuner. Hope this helps/makes sense.

Hi Kerry, Not happened to me, because I try to follow the basic idea that combining electrical equipment and liquid means danger of death. Things spattered by beer can be can become sticky as the residue dries. I would give the jack sockets a blast of “Servisol” electrical contact cleaner. Cotton buds can be used to probe and swab into the socket, other than that, spray on and leave to dry completely. Hope this helps/makes sense.

Hi HO (off to work we go!), The most simple way to check it is to use another phone. He must know someone with an iPhone who could test this out. My personal opinion, at this stage of the proceedings, is the cell phone is the problem. He has used the USB from his computer to the Helix to successfully transfer CustomTone presets, so we can rule that out (tick). If it was necessary to double check that it definitely is functioning correctly, it is easy enough to test by hooking up and running HX Edit, which should reveal any issues, immediately. (Double tick for this). He has 2 ACCK, both brand new, and both failed to work. Really? I wouldn’t expect that sort of failure rate with Apple. That needs to be verified, but all of this leaves us with - the iPhone! Mmm... or tick - double check to be certain they are working as they should. Easy enough to check - simply plug in another phone! In my first response to this thread, I mentioned that maybe something need to me switched on in the phone in order for it to work, this admittedly was wrong. The Lightning to USB Camera Connection makes it Class Compliant, therefore nothing else is required, so, sadly that would negate your suspicions about the phone setting. I, and other contributors in this thread, have used our own iPhones and ACCK to patch in to the Helix - no problems, it just works. “PierM” even went to the trouble of recording a short video showing how it works with different types of Apple connectors. Looking back, I remember my wife complaining bitterly that her iPhone would not charge. Even swapping cables didn’t help. She insisted that she needed a new phone, as it was an essential tool for work. IIRC, the problem was fluff, or what you guys over the pond refer to as “lint”. Yep, plain old crud in the Lightning port. Blow out the dust and everything worked again. Yay! I really do hate to admit defeat, but I think I have gone as far as I can in trying to solve this.

LOL! Welcome to the club. Name change - nah! Helixwah, or Firehelix, don’t have quite the same ring to it. Have fun with your new toy.

Mike, Calm down fella, I understand your frustration. Yep, for everyone else this just works - no problem. We are trying to work that out and somethings just don’t add up. That’s just the way it is, but at my end of your dilemma, I’m half a world away and it’s now 1am Saturday morning, I have taken some light refreshment and I’m away to my bed until daybreak. Oh, yeah - one more thing that seem fairly obvious is, Line 6 are not able to help you because it appears there is no USB fault on the Helix. Simple - not their problem. Which leaves? Goodnight - over and out - transmission ends..............................................

Yep, cannot fault you on that- process of elimination- works every time as Sherlock once explained to Doctor Watson. Once again you have caught me about to finish my final beer, before I retire for the night, so buenas noches amigo, and don’t wake me with your yahoos and yelling when you finally figure this out! ;-)

Why spend $39 - if the one you already had did not do what it was supposed to do then it should have been replaced - you said it was brand new. If you went to the Apple store, why did you not complain, and say - “I just bought this and it does not work”. They would have tested it while you were there an told you if it was faulty. If it was a dud, they would replace it - no questions. I would have been in there banging on the countertop shouting for the manger! One more time, from the top - You now have a second brand new ACCK straight out of the Apple store and you are telling us that it does not work. Huh! Excuse me, but why were you not immediately back in the Apple store pi$$ing and moaning that this piece of sh!t does not work. No, you are back here and telling us, looking for an answer we don’t have. Connect a digital camera, with some images on it and see if they can be shuttled back and forth to your iPhone. If it works - that’s an end to it - if it is the Camera Kit at fault, get your money back. It’s easy enough to figure out what bit of the puzzle doesn’t fit. Process of elimination. Is it the ACCK, the USB cable, the iPhone, the Helix or something else...? Which bit of this seems to be the real problem. This story is becoming more flakey as it progresses. New cable? Let’s see...