datacommando

Hi eltoffer, I just had a thought about this issue. It may be worth checking out and there is nothing to lose. Download and install a demo version of another DAW (eg: Reaper) and then check that Native will function correctly within that program. IIRC, I think some users who were having problems with authorising their HXN plug-in managed to get it to work using the internet connection via Reaper or even GarageBand. Once the bug was cleared the plug-in worked correctly without the need to “phone home”. Then when they switched back to Logic Pro it would no longer require an IC when being used. Worth a shot!

Apologies - I was about to suggest trying Native v.1.71, but I have just noticed that you mentioned that you have and had no success with that.

Hi, Native works fine for me using the same set up a “soundog” mentioned in the post above - High Sierra with LPX 10.4.4. A couple of years back, when I first bought Native after running the demo version for a few days, I had lots of problems with Native needing to be always connected to the internet. I would not work without “phoning home”. It seems there was a problem with the authorisation - it appeared to be still working as a demo version even though it was registered. This was the solution for that problem, quote from post in 2017: ”Waited until beyond the 15 days trial period and deauthorised the computer then did a complete uninstall of the Helix Native plug-in. Launched Logic to verify that Native was gone and no longer available to use. Do a clean install of Native and re-authorise the computer and login to my account which tells me I have a valid license that does not expire. Done - no more pesky demo bits lurking in there and it looks like it is not trying to "phone home" each time you use it!” You might wish to check that your HXN has completed the authorisation and doesn’t show it is still running as an evaluation copy. Also, I would recommend that you do not have any software running in the background that may interfere with the registration process. Example “Little Snitch” or anti virus software which could block the registration. If none of this fixes the problem, then I suggest you raise a ticket with support to make them aware of the issue. Hope this may help.

How come nobody has bothered to mention of any of the presets made by Scott (Minchk - The Helix Channel)? Oh, it looks like I did that right now. Plenty of good stuff to choose from, and you can watch him build and demo them on UChoob. EDIT: I should point out that I have also bought presets from the other three guys mentioned here and all have their merits.

If you are having difficulties with previous link posted by “arislaf” I suggest that you use this one. https://www.dropbox.com/sh/4r7gucctc4ydkye/AACzuVidRrsSbORyqG72fpwSa?dl=0 I have made a copy of the original presets created by “arislaf” - you can also download them from this link. https://www.dropbox.com/sh/0dg009g8ovfvrzr/AACanFxqQaLMd8QCj_VgHHVma?dl=0 Any problems with any of these links, please don’t hesitate to let us know. Have fun - and a big thank you to Arislaf for his work.

Groundhog Day - it's like deja vu all over again. These trolls seem to crawl out from wherever they hide in that slump between major Firmware updates.

Oops! Well, let’s hope that it isn’t the other tone lunatic! Now, he really was annoying.

Oh, please, no - not the return of “itsslash” or “Iamtheone”. Arrrrrgggghhh! EDIT: I just realised - “Florian” - it’s not a really scary trolling name.

You're welcome to put the "Helix Twilight Zone" theme together using the "Strange Noise" clip a sample for the backing track. - go for it! Hi arislaf, I didn't know about the ripple effect in the US Small Tweed or that it was an issue - I just loaded it up and you are correct. When it's turned up it goes crazy, although it is actually mentioned in the Helix Owner's Manual. On page 27, under the section named "Common Amp Settings" it states for Hum and Ripple - "Controls how much heater hum and AC ripple interacts with your tone. At higher settings, things get freaky." Damn right they do. These effects of ripple and hum are also noted on the helixhelp website where there is a link to an article about "The Strange Effects of AC Ripple on a Class AB Power Amp". One for the mad scientists to read I think. https://helixhelp.com/models/amps/ It appears that a lot of this stuff is already known by Line 6, I mean they even have all those extra knobs for some amps – "If an amp has a small number of knobs, then we will invent the knobs in a way that makes the most sense to us." Seems reasonable - although sometime I forget! Also, must say thanks to Jason Shimkoski who put together the helixhelp.com site - an amazing resource - sometime I forget that it's there!

Hi there, It seems like you never got a reply to your request "Does it happens on your Helix as well? " Well, may be it does, if the amp model you are using with the Partical Verb is a US Double Nrm. I realise you made this post long ago, but you might like to see if this thread seems to make any sense of your low end rumble/feedback thing.

Sir, I salute you - you are an absolute star. I would never have thought that the virtual "hum" from the amp model would create such a phenomenon. It must be a digital thing because I don't recall the real world Fender Twin having a constantly rumbling reverb problem. It's a shame that the poster (metalpr) of the that other thread didn't mention what amp model he was using when he encountered his low end rumble/feedback problem? It would have been interesting to know if this is only related to the Line 6 US Double Nrm model or many more. I may just have to try a few at random and find out. It's also a shame that we haven't heard anything more from our Original Poster "mariou" or his friend "johnnyfi0718". It would be nice to know if and when an issue has been resolve by forum users. Once again, many thanks for taking time to investigate. Very interesting stuff.

You are correct about the limitations of HX Native in its current form - that’s my misunderstanding and confusing it with what I had read about the future update. Oops! Doh! Now a second goof - a stereo overdrive! - never really felt a need for one of those. Once again, that was completely my mistake, I had noted that the OP’s (Mario) signal chain was all mono. Put that down to me being clumsy with the joystick! And finally it appears that you have discovered what I suspected and was intending to check out later today - the Particle Verb. I have had that produce some very odd audio effects before - especially when the thing is set on anything other than stable. Although I was unaware of the hum from the amp, I have usually managed to tame the particle thing with the built in noise gate. Also, I know this is a legacy reverb, but I think it reacts in a slightly different way to how I recall it did on my POD HD500. It may have a little more “energy”. Note: You may be interested in this post that I have just uncovered - it’s from a couple of years back, and it seems the poster never even got a single response. https://line6.com/support/topic/23913-particle-verb-low-frequency-noise/ Thanks for your time in checking this stuff out.

Yahoo, spark up the Blue Hawaiian! Those nice people at IK Multimedia decided that there must be some very unusual fault with the gizmo. They swapped it out for a brand new unit, as a warranty replacement, and it arrived with me less than 24 hours later. Back up and running - yay!

Hi, Re: the second path layout of blocks remained the same as the original. The only changes made to each Delay/Reverb was the trails were turned on and the mix lowered a small amount, which I thought might help. Following your observations, the big change was to lower the Double Tank decay from 10 to 7.5. I mistakenly thought that should fix the “weird almost silent feedback” thing. NOTE: It could be that the Helix ran out of muscle because I went to add the TS808 back into the top path. Although that would not explain why you still had enough DSP on your LT. I do see why HX Native doesn’t have any issues with processor power, as that comes from the host computer that it is running on. In theory, there was less going on the first path. The Jazz Rivet and US Double Nrm are essentially standard presets, other than the high and low cuts that I made to the cabs. After you had mentioned the Double Tank maybe the problem block, I was surprised that after noticing the DAW channel strip flickering as if a signal was present, when the DT Rev was switched off it seemed to get stronger, but turning off the US Double stopped it. if you would like to investigate further you can find my reworked patch attached in the earlier post above (mareiou.hlx) I don’t think you will need a radiation suit, but be cautious. Regards

Yep, it’s the voice of Helix. I always knew it was some sort of alien technology. This thing knows what we’re thinking!

Ha, ha, ha - yeah it's that bad and I didn't hang around for a total destruction test - I will let someone else do the honours. Never come across anything like this one before!

Hi codamedia, and fellow Helix mystery fans, This is what I have found.... I took the original supplied preset and decided to rework the thing to see what would happen. This is what I rejigged from the patch. I stuck the volume pedal out front then I ditched the EQ which was doing nothing. Likewise the Tube Screamer which was just slamming the Minotaur into the 2 amps. Overdriving the clean JazzC seemed a bit pointless and I moved the Minotaur to overdrive the US Double then both amps into the delays/reverbs etc. Anyhow, when I though about maybe reinstating the 808 I went to check and lo and behold no DSP available for the Screamer. In fact what limited processing power was left was a couple of tremolo units an EQ and a Deluxe comp. There must have been a bug in the original preset where he had managed to shoehorn those extra bits in. No matter, this is what I came up with. Here is where it gets really odd. When this patch is selected and an audio track is opened in Logic, the channel strip meters show a signal is present. Uh? I thought maybe some strange vibrations were possibly rattling my guitar in it's stand. Erm, no - it wasn't that, but I could hear a strange rattling and bubbling noise being emitted from the monitors. It was quiet so I cranked it up - whoa - that's weird. I thought that it must have been the Double Tank Reverb thing that you have mentioned, except when I re-worked the patch I rolled off the decay setting to 7.5. O.K. I thought I would simply hit the Double Tank foot switch and turn it off. Nope that didn't work. Then I hit the switch for the US Twin and away it went. So that must be another avenue to check out for mysterious goings on. It was a bit difficult to capture the strange audio from nowhere but with the help of Audio HiJack and a gain boost in Audacity I captured this 30 sec clip. If anyone is interested - the thing sounds like this. Any further clues would be nice.

Hi johnnyfi0718, Glad to hear that you convinced Mario to join the rest of us Helix users. As for the flakey patch , well maybe we can put this one down to inexperience and throwing everything into one preset. I am am going to take another look at it and try a little debugging. It’s possible that the patch has given the Helix too much to chew on and something got stuck in it’s throat. Sometimes less is more. Have fun.

^^^^^THIS^^^^^ Seems like something got screwed up in this one and it’s a very odd set up. First block is an LA Studio comp with the most strange settings, I can’t think of any reason for that. Then an EQ that is essentially doing nothing. A Minotaur and a TS into a Jazz Chorus - uh? Well, each to their own, but not for me. File under plain weird. ^^^^^THIS^^^^^ I’m glad you mentioned that, because that is exactly what I intend to do when I get back in the studio later today. It will need some blocks to be moved around or dropped. Example - delete the EQ block for the time being as it’s not contributing anything. Put the LA comp after the amps, as it would be in a real world set up (in the control room). Then check out those multi delay and verbs. Then we may be able to hear if we are getting rid of that audio thump and silence. I can only think of that as being some sort of overload protection kicking in, but I have never encountered it before with Helix. I’m really glad I wasn’t using headphones when that patch gave up - damn scary!

Thing is - in here things run on Line 6 time. Just be patient because Spring in this world runs right up to June 20. Believe and it will happen, but not today.

Hi mareiou, Well, that was an experience that I don't want to try again. I downloaded your "Patch with problem double tank reverb.hlx" and loaded it into a blank "New Preset" slot in HX Edit where it came up as "Worship 1" and I sent that to my Helix floor unit. It all seemed to be perfect normal and without changing anything in the settings proceeded to strum for a while. Not exactly the way that I would have set up a patch, but hey, each to their own. Anyhow after about 7 or 8 minutes and for no apparent reason, my left hand side monitor simply stopped putting out sound. About 30 seconds later there was a rather loud thump sound through my right hand Tannoy - then silence! For one horrific moment I though my whole monitor system was fried! Luckily, by switching back to one of my regular daily use patches everything returned to how it should be and normal service was resumed. Now none of this matches the cracking, static type of noise that you have described as the problem, but now it gets very weird. While typing this reply I was listening to my iTune playlist through the Helix and I had switched back to your patch so that I might check some of your amp and FX settings. Guess what? Yep, while typing, there was a loud crack through the monitors followed by total silence! It seems that just having the preset selected for a short time was enough for it to shut down my audio playback system with an heart stopping thud. Considering I had a quintuple Coronary Artery Bypass Graft operation a few years back it is something I can do without. O.K. I have now disconnected my Tannoys and am about to check out some of your settings. First up the LA Studio Comp: - (This has some of the strangest settings that I have ever encountered) Peak Reduc 2.0 Gain 2.9 Type Compress Emphasis 9.1 Mix 57% Level +0.6dB Followed by a Simple EQ which seems to be doing nothing other than moving the high gain from 0 to 0.1dB Then these seem fairly regular Tube Screamer: Gain 5.2 Tone 9 Level 6.3 Minotaur: Gain 4.2 Tone 5.3 Level 6.0 Volume Pedal 0 - 100% Then 2 amps Jazz Rivet and a US Double Nrm which are both not too far off stock settings (could possible benefit with high and low cuts on the cabinets) Then a PlastiChorus not too far off stock setting but set for Vibrato rather than Chorus - maybe benefit from increased headroom? At the end there are 3 Delay blocks and 3 Reverb blocks which a first glance seem average. So, after all that I am no wiser as to why this patch suddenly and very frighteningly cuts out all audio. It doesn't appear to be a DSP issue as the only options that are "greyed out" are for amps and cabs and there are already 2 in the signal path. As noted previously the sudden demise of my monitoring system is something I would rather do without - therefore the patch is about to be erased from my system. If anyone else would care to offer an opinion please don't say that you didn't know this thing is possessed. Sorry I cannot offer any solution to this other than you may need to consider reading up on studio compression. Good luck.

Hi, There is a whole area of these forums dedicated to Helix Native. While you are waiting for a reply to your support request, you may wish to check this thread to see if it helps solve your problem. Hope this helps.

Hi, It clearly states in the email that the 30% off promo is only for the Line 6 expansion packs for POD HD and XT, POD Farm etc. If you want some of Glenn’s excellent presets, then pay the price he is asking. It’s not that much for the work he has put into them and some also have custom IRs. Disclaimer: Helix presets are available from other sources and definitely do not guarantee that you will sound like the artist referred to in the name of the preset. Ya pay your money and ya take a chance!

Hi again, Well, what you are describing there is definitely not normal, but as the book says “Don’t Panic!” First thing to try is to run though the various inbuilt reset functions of your Helix, which may clear the glitch. There are several options, and so as not to have to type them all out here - here’s a link to use for reference: https://helixhelp.com/reset-options/ One of these button combinations should blow the bugs out! Failing that you will probably need to raise a ticket with tech support. Sorry, but that’s all I can suggest at the moment. I hope the reset options manage to clear whatever is stuck. Hope this is some help - good luck.

This is what have have been using for a few years now. Sturdy and does the job! https://www.electromarket.co.uk/ekho-universal-adjustable-laptop-mixer-stand Check it out. Here's the movie.