datacommando

Hi Andy,I never intended my reply to "Soultrainer" to come across as snarky, but the original post did (along with some others) seemed to have been made by someone who had not even bothered to read the manual. I usually try to be helpful with queries about Helix stuff, or try to point people to the place where they can find an answer. Most users on this form find solutions for their queries via YouTube, Google or the Owners Manual. In this particular case it appeared that the most basic guide would be the solution required. Although I never actually suggested it, I would expect the usual response, on any user forum anywhere on the internet, to be along the lines of RTFM! I recently had a personal email communication with "Soultrainer" and there are genuine medical reasons that his posts appear to be so "odd". In my reply to him, I mentioned the fact (as you had also noted) that we have to realise that when people post on forums like this, other forum users have no idea of that persons status - social, medical or otherwise. Predictive text on most messaging systems today can make someone appear dyslexic even though they are not. Therefore unless you post with a signature file stating, "I'M BLIND" or "WHEELCHAIR USER", or whatever, you leave yourself wide open to a great deal of ridicule and abuse. Things written on screen can be interpreted so many ways, both good and bad. Without having to give away any personal details, it may help in these circumstances if the original post was prefixed with something along the lines of - "This may seem like a stupid question but..." That may have the effect of getting more empathy for the questioner (not guaranteed). I realise this should be unnecessary, but sadly we are not all telepathic.

Albert "Ice Man" CollinsI rest my/our case!

Ouch!Well, yes, I suppose it does count, but it took me less than a minute to find that result on this forum. My research must have been a little more specific 😜 At least I didn't simply suggest that he should go away and RTFM!

Hi again Soultrainer,Well, you really are full of questions, so let's get to it with this one. Yes, you can rename snapshots in the Editor, you just didn't look deep enough. A little bit of research on your part would have turned up this little nugget of information. O.K Rather than type all this stuff out again, I will simply point you to the source. http://line6.com/support/topic/21483-how-to-use-snapshots/ I would also suggest that you remove your request for an update to something that already exists! Research first please.

Hi Soultrainer, Well I just had a look at those 2 patches and the problem is exactly what "silverhead" noted above. When you check the input you will see that they are both set for Variax. Swap the setting to either Guitar or Multi and everything should be fine. Note: when these patches were done originally by forum user "CBTL" (AKA - Matt Helix & AC30) the Variax setting allowed him to pre-select an Acoustic model for the Zep patch and a Spank-1 for the Jeff Beck tone. EDIT: I found these instructional videos online - watch and learn. Stairway Jeff Beck

Hi, You state that you had recently updated your Helix to FW v2.20 without any problems. So that's looking good. When you tried to update to FW v2.21, you don't say if you had already run the update on the Helix Editor software app., which is critical to the smooth running of the FirmWare. If you have not already done so, please download and install the LATEST Helix editor application (2.21), available here: http://line6.com/software/ This also installs the newest version of Line 6 Updater (1.11), although you do note that have that version already. Please read and carefully follow the installation instructions. When this is fully complete, use the Line 6 Updater to transfer the v. 2.21 Firmware to your Helix. Again follow all the instructions TO THE LETTER! When this has totally concluded you should be good to go. Good Luck

Hi Stuart, Bit of an odd one this, although on a recent thread the strange "digital clicking" noise was emanating from the Vintage Delay in Helix! Anyhow, even though it doesn't happen at gigs, it seems you have checked your home supply and it appears. O.K. Plus that boost in amplitude at 3000hz is odd, I don't quite understand that! Then your comment about the super hot signal "even with the output set to Mic on the XLR" made me think! Well, yes, the XLR output should be set to Mic to feed your mixer so something is not right there. The Line level XLR are to connect (balanced) Studio Gear, Monitors, PAs etc. You also never said if you have the same noise issues if you hook up with 1/4" Jack plugs. I vaguely recall getting an odd rapid clicking with a bad Mic cable. This leads me to suspect that it's your cables. Oh, yeah make sure that phantom power isn't on for the Mic inputs. Or maybe not! It's just an idea.

Ping - The light just went on! Now I realise the issue! If you're wanting to capture the fully processed audio coming from Helix - then yes, do exactly as "PeterHamm" has instructed. I just checked this using USB3/4 for Guitar and USB5/6 for Vox, although as Peter has already noted, you have to monitor through your DAW (Reaper). The original technique I mentioned is if you want to grab the DI (dry) audio which can then be further processed through plug-ins or re-amped through Helix. Have fun.

Hi, This was a big problem about a year ago, many people complained about popping, crackling drop out and fade out of audio on Mac OSX. Someone else recently asked about the driver situation and this is essentially what I told them. Since then (mid 2016) we have had a few changes to OSX and Helix firmware. There is a school of thought that something in the Apple core had been modified and others think that Line 6 managed to fix the Audio problems. Either way it doesn't matter who fixed it - it seems to work just fine. Now the original V1 Mac Driver seems to have been left at Beta stage, but if you look on the Software Downloads page there is a newer Helix Mac Driver 1.0.4 released on 3/30/17. As I understand it now, every time there is an update to the Editor app, other bits and bats are also installed in the background, one of which is the driver. So if you have updated your Editor recently (which you probably have) then the driver will be in Macintosh HD/Library/Extensions. Inside the Extensions folder, you should see an item named "L6Helix.kext." If you don't want to use the Line 6 driver simply remove the file "L6Helix.kext" to the Trash. I just checked mine and - yes, it's in there. So yes it seems I'm using it! Now I have no issues at all with the iMac (OSX 10.11.6 El Cap), Logic Pro 10.1.4 and Helix 2.21, they all play nice together, but as you probably realised some of your plug-ins require "core Audio" to function. I was slightly worried about that but I have had no problems whatsoever with plug-ins. Note I do have "Core Audio" √ Enabled under Logic Audio Prefs. I just let this stuff work it's magic in the background. An a couple of old threads about this http://line6.com/support/topic/23629-popping-and-clicking-using-logic/ http://line6.com/support/topic/23794-helix-recording-issue/page-1?do=findComment&comment=181422 Hope this helps.

Hi,Rather than type out a whole bunch of stuff again, can I simply point you to a couple of threads with similar issues. http://line6.com/support/topic/27158-helix-reamp-question/ http://line6.com/support/topic/27483-recording-helix-dry-stereo-into-a-daw-logic-pro-x/?do=findComment&comment=213456 Basically it seems to me that you have Reaper set to record USB 7 and 8 as one stereo track. What you really need is Guitar on USB 7 to it's own track (mono) and USB 8 is mic on it's own track (mono). Hope this is some help.

Oops, sorry I must have missed your original post about the University of York Open AIR project. A great find.I have to agree about the size of IR samples that can be loaded into Helix. I was thinking beyond the ability to have better defined cabinet models and more along the lines of how this technology could be used within the delay and reverb blocks in Helix. Many users have posted on IdeaScale the need to have delays and reverb of the quality and detail provided by Eventide and Strymon etc. If it could be done with IRS it would negate the task of modelling a rival product and give the user the option of creating unique FX. Convolution IRs are everywhere now, so why not shoe horn it into the Helix. Damn, they even have it in Ableton Live now.

HonOp,Some guys that I know about are messing with the science behind IRs used for reverbs. Have a look at this: http://www.openairlib.net It's mainly reverb impulse stuff at the moment, but they have an anechoic chamber to check you own sounds. I have used a stack of their reverbs in Logic - excellent stuff.

I really cannot comprehend which bit of this you do not understand!As pointed out by " DunedinDragon" above the average audience member, be it live or recorded, has no concept of the "trouser flapping, amp in the room" tone you expect. Fractal, Kemper, Helix and all other modelling systems don't work like that. They give an approximation of a mic'ed cab being monitored in a studio control room environment, along with all the Pro production toys, compression, eq, chorus, delay, reverb or whatever. If you want the sound of a cab in the room simply buy an amp an a cab an sit in the room with it! But remember, when the record company guy turns up with the contract to record - your guitar sound will never be the same as you expected. What ya gonna do then? Get real!

Bob,Something very similar to this question cropped up in another thread recently. http://line6.com/support/topic/27158-helix-reamp-question/ I will make the same comments here in the hope of clarifying the issue. Here we go - Unless you are one of the very few people who own and use a stereo guitar, then what you are dealing with is an intrinsically mono instrument that puts out a mono signal. As noted by "gunpointmetal" above, you could set both USB 7 and 8 to guitar and record that in your DAW. Not that that would do any good, both signals are identical mono takes! It's only when your DI (dry) track is further processed by plug-ins in you DAW, or sent back into Helix that the stereo magic happens. It may be worth taking a little time to watch this Line 6 demo of how to re-amp with Helix.https://youtu.be/Vf3i18zOgG0 Note that the DI guitar on USB 7 is MONO until it is re-processed via Helix which makes it STEREO. Hope this clears up the mono/stereo confusion. EDIT: Oops! I have already pointed you at that video in a previous post about re-amping.

Whoooa! You are one heavy duty, scary dude.Oh, wait a second, what do you mean, "used to hang"?😜 "Let's be careful out there!" - Hill Street Blues.

Excuse me, but I'm a Neanderthal, please explain? 😜

Oops! Clarifiacation required! IIRC, DI was actually a co-author of the Helix Owners Manual. Sorry for any confusion caused.

Helix documentation person - AFAIK that would be Eric, (Digital Igloo). And, if Eric spots this thread, maybe he will sign up "jnysen" to the Line 6 team - someone with an extensive knowledge of DSP stuff, it seems.

Ha ha ha, that reminds me of the old music industry anecdote about David Bowie and Gary Numan both travelling in the same elevator. After a brief silence Gary says to David, "I hope you don't mind, but I made a sample of the snare drum sound on 'Let's Dance' to use on my next project". Bowie thinks for a while then replies, "No problem, I stole it from you first!"Most likely not true but it shows what can happen, and it can become very, very expensive. Thankfully it's a little more difficult to steal a photographic image and claim it as your own. Check out TinEye. https://www.tineye.com

Damn! Next thing you know they will be turning whole record collections into MP3s, and even digitising movies. Ya can't trust anyone these days!

Wow! That has hurt my brain and I'll bet right about now "willjrock" is thinking that he wished he never asked how it all works! Careful what you wish for kiddies. Ho Lee Sheet! Outstanding comments, jnysen!

As ever, great observation and comments, HO. Verne, surely not Geordie, but Scottie said it to Jim. The dude used orthogonal, arbitrary, and linear single dimensional scale all in a single post. Beam me up! Where did I leave those dilithium crystals?

I don't think you need to be corrected. Your observation about DSP allocation (as you proceed to add blocks to presets, the most DSP-intensive blocks such as dual cabs are greyed out first) were most accurate. Always grateful for your knowledge and input, silverhead.

Hi Bob, Well initially i was going to say that "No, I don't use the driver", because when that first "Beta" version came out Mac users seemed to have varying degrees of luck with it. It really wasn't working for me and dragged on with hit and miss results. Since then (mid 2016) we have had a few changes to OSX and Helix firmware. There is a school of thought that something in the Apple core had been modified and others think that Line 6 managed to fix the Audio problems. Either way it doesn't matter who fixed it - it seems to work just fine. Now the original V1 Mac Driver seems to have been left at Beta stage, but if you look on the Software Downloads page there is a newer Helix Mac Driver 1.0.4 released on 3/30/17. As I understand it now, every time there is an update to the Editor app, other bits and bats are also installed in the background, one of which is the driver. So if you have updated your Editor recently (which you probably have) then the driver will be in Macintosh HD/Library/Extensions. Inside the Extensions folder, you should see an item named "L6Helix.kext." I just checked mine and - Yes, it's in there. So Yes I'm using it! Now I have no issues at all with Logic and Helix, they play nice together, but as you probably realised some of your plug-ins require "core Audio" to function. I was slightly worried about that but I have had no problems whatsoever with plug-ins. Note I do have "Core Audio" √ Enabled under Logic Audio Prefs. I just let this stuff work it's magic in the background. Here's a pic of prefs.

Will, I don't know how you were lead to believe "that options were only limited to DSP and/or amount of block spaces available." I went back and looked at the very first issue of the "Helix 2.0 Owners Manual - Rev A - English" and then at the latest version, "Helix 2.0 Owners Manual - Rev D - English". You correctly could remember being able to load 2 Dual Cabs in earlier Firmware, but that has always been the limit.