datacommando

Hi amsdenj, That's a very good point. I have just read through all the update notes regarding the 1 switch looper, and there doesn't appear to be any mention of being able to engage the half speed function. Furthermore, there is no mention of using the reverse play function. Surely some oversight from the coders at Line 6! C'mon guys!

Hi Chris, Glenn’s answer is correct, upto a point. The guys at Line 6 have supposedly made it easier for everyone, but as usual there is a great deal of confusion after a new Firmware update. You need to go to the link that Glenn provided, but select HX Edit from the All Software and your OS on the dropdown menus. When you install HX Edit it will also install the Line6 Updater v1.14 and any other drivers etc., that you may need. Once the you have the Editor installed please go to this thread and follow the instructions in the first post from phil_m.

Hi poke747, The simplest solution to your problem is to go here and on pages 53 - 58 about USB audio there are lots of informative diagrams to Show how to hook up to a computer for audio and MIDI ins and outs. https://uk.line6.com/data/6/0a06439c975d5787c3e351aa0/application/pdf/Helix 2.0 Owners Manual - Rev D - English .pdf#page53 read, study and inwardly digest - you will soon figure out how to fix this. It’s easy!

O.K. you can see the IRs for the patch on the screen on your Helix floor model. Use the scroll/joystick to navigate over the icon for the IR. Now at the bottom of the screen you will see the legend Impulse Response in pink letters followed by the name of the actual file in white letters. This will be something relevant to the description of the speaker/microphone combination that the IR was taken from, eg: "OH 412 MES-ST V60 414-EDGE". Some are named for specific jobs, eg: One of Glenn DeLaune's is GD-Foreigner-IR.wav (think of them as an audio photograph of a particular sound). Then below that, above the row of 6 buttons/knobs you can see on the far left "IR Select" above which will be a number in pink, eg: 87.This number relates to the number of the slot that where the IR is stored. Using HX Edit, in the top left corner there is a tab names IMPULSES and if you click on it it will reveal which slots contain which particular IR. If you move any of the IR files in the list to another location then the Helix will need to be relinked to the correct file. Each IR is made to achieve a particular sound but you could use the same IR for many presets, may be your favourite Marshall 4x12 Hope this make some sense and help a little, also read page 29 of this: https://uk.line6.com/data/6/0a06439c975d5787c3e351aa0/application/pdf/Helix 2.0 Owners Manual - Rev D - English .pdf#page29

Hi Soultrainer, Please read this post, below, by "phil_m" first! Are you the same Soultrainer who had problems with an update just over a year back? You don't appear to be having much luck with this stuff. Make sure that the Line6 Updater that you are using is v1.14, sometimes you may have a shortcut on your P.C. and still be using an older version to send the firmware to Helix and it will not work properly. Also what "brue58ski" states is correct. Your IR's may be gone and you have to reload them.

Hi Don, You managed to go from v.2.3 through to 2.54 with no problems at all, but the latest 2.6 is generating an error. Well this is baffling! The thing is, I'm not a Windows techie - I have that little bit of knowledge, which as they say, can be a dangerous thing. Now, Macs - well I've been using them since Mac Plus and floppy disks. I have managed to sort out some v2.6 problems for Mac pilots over the past few days most of which came down to operator error - that is, using the 2.6 Editor and the old Updater. A couple of instances came down to simply restarting the computer after installing the new software, which is always worth doing anyhow. This is just too bizarre, if all you are getting is an error message to tell you to turn Helix off and then on again, it's not really specific enough to suggest any solution. I guess that when you did the previous updates up to 2.54. when they completed your Helix restarted and rebuilt all the presets as normal. What I mean is - it's not a problem caused by Helix not completing a prior install. It maybe worth trying some of the Helix built in "housekeeping" cleanup routines. You can find them here: https://helixhelp.com/reset-options/ At the moment that's all I've got. I'll see if I can dig up a solution out there in cyberspace. Glad to help - if I can!

Hi again Don, O.K. If you definitely have version 2.60 HX Editor installed, please check that the version of Line6 Updater which you launch for sending the Firmware to your Helix is "Line 6 Updater 1.14". It could quite simply be that you have a shortcut to an earlier version still installed on your P.C. which would cause the fault I have previously heard that sometimes an "overwrite" does not always function properly. My suggestion would be to: Uninstall the version that's currently installed (via Programs And Features). Reinstall the latest version, so you have a perfectly clean install. Then see if you can get it working. Also try to avoid using a USB hub and or try using different USB ports/Cables - That has sometimes been known to cause issues previously. Give it a try - there is nothing to lose.

Something strange is happening with regard to Variax Model selection. For some reason the Helix hardware screen is not displaying the "Don't Force"option, but only on the Variax Model. The "Don't Force" options is available for Volume, Tone and Tuning. In HX Edit the "Don't Force" option for Variax Model can be selected, but doesn't make any difference on the Helix screen display. It must be some sort of bug.

I was intrigued by this because I though everything was O.K., but something very odd has happened with the "Don't Force" option for the Variax Model selection. Just for the hell of it I did a Helix reboot while holding down FS 10 & 11(Upgrades existing presets to latest format), but that should have been done on the Update.. No change. Then I decided to fire up Helix while holding down FS 5 & 6 (Global reset) - still the same result, not that I thought it would help really. For some reason the hardware screen is not displaying "Don't Force" only on the Variax Model. In HX Edit the "Don't Force" option can be selected, but doesn't make any difference. It must be some sort of bug, so I will flag it up in the "Helix Bug Reports" section. I have some screen shots showing this, but it appears the attachments are too big to upload here.

Please see my reply in the other thread:

Hi Don, Did you follow exactly the instructions above, in the post from “phil_m”. You MUST download and install version 2.6 HX Edit FIRST as this also installs the correct driver and the LATEST LINE6 UPDATER software. If you are tying to upgrade the firmware using an older version of the Line6 Updater, you will more than likely encounter errors. The old version will see the Helix is connected, but it is not capable of correctly updating the Firmware. If you have followed the correct procedures, and you are still having issues, it is a great help to know what computer and system you are currently using, eg. Windows Mac OSX. Then it maybe easier to solve the problem. Hope this helps.

As I understand it, I think that's what is supposed to happen. Things change when you switch from the Variax Settings Per Preset to Global it switches the Variax Model in response: e.g. Spank 1 as Global but all others to suit on Per Preset. Hope that makes sense?

Hi davidb7170 I just checked on my Helix and the Don't Force option is still there on page 2 for Variax Global Volume, Tone and Tuning. It's working on both the Input Variax and Input Multi (Guitar, Aux, Variax). Don't understand why its happening to you. Maybe a bug, or temporary glitch, try a reboot on the Helix. Seems a little odd, anyone else out there come across this issue?

Excellent work Sir, let's hope that users take the time to check out the relevant procedures. It's usually down to an over eager Helix jockey wanting to dive right into the latest toys and forgetting the basic stuff like "installation instructions" and RTFM. Thanks

Hi Phil, Maybe someone should update the pinned post on here that states HX Edit 2.52 (Feb 22 2018) is the current version. It’s a locked post from a Line6 staff member and it could be confusing for new users, as it looks “official”.

Not any more, at least no for OSX. Although earlier I thought there were 3 versions - Helix Floor, Rack and LT. I download the floor version to my HD to do a local install as I didn't want a failure through a server crash or dropped carrier. I guess some one behind the scenes is tidying up after all the traffic they have had recently.

This idea has got to be one for the "cork sniffers" out there! If Line 6 had installed these supposedly superior op-amps, caps and filters, would we all have gleefully spent an extra $500 on a Helix? Would we have noticed a difference? Would we be happier? Nah, I don't think so, as that would be getting close to Fractal pricing territory and I can't see an advantage there. I guess most of us are happy with what the Line 6 team put together at a price we can live with. Now we just need to wait to see if Spikey will ask if these Black Lion guys can do a third party upgrade on the Helix tuner.

spikey, Frank and Eric knew about this stuff and posted on the Helix Facebook groups that it was being worked on. Shame nobody put a “system under reconstruction”, or whatever, banner on the front end to let users know what was happening. Maybe someone should have informed the IT department that no one could access the forums. Note: nice rework of the site, but where the hell have the emoticons gone :-( WTF “The value entered includes a character that is not allowed such as an Emoji”

^^^This^^^

That’s just weird 😜 It’s really good that you had two versions of the Mac OS to reveal where the issue occurred. I can see that your investigation into it could be helpful for other Mac Pilots. Nice work, soundog, 😎

Not played with this option yet, but here is what it says in the release notes for Native: “NEW FEATURES Snapshots - Helix Native now supports up to eight Snapshots per preset.†Maybe you have discovered a bug?

Yep! That’s definitely a floor model (big clue - you don’t get footswitches on the face of a rack unit)If you have attempted to flash the Helix with the wrong Firmware update, you could try to fix it by downloading the correct version of the Firmware and Editor and have them ready to use. Reboot your Helix Floor model while holding down Footswitches 6 and 12. If this debugs your unit, you can proceed with the update using the correct software. Try it - it isn’t going to make the situation any worse. Hope this helps. There are a whole bunch of options to help fix your Helix here: http://line6.com/support/page/kb/_/effects-controllers/helix/helixltfx-reset-procedures-and-troubleshootin-r768

I though that Andy originally started as a psychedelic bassoon player during his time in Soft Machine in the late 1960s. That led to him doing guest kazoo work for Jimi Hendrix. Your photograph is obviously from some later undocumented period when he revisited his first love.

I know these type of people are more to be pitied than scolded - and it supplies us with some cheap thrills, but this one is particularly irritating!

Waddya meen? The Torture Never Stops!