silverhead

I'm seeing several reports of download issues this morning. May be a temporary glitch on the server. I suggest you wait until mid-morning PST(California) and try again.

Helix Native does not run on iOS or Android so I’m not surprised that isn’t working. I’ve never heard of Brave Browser but if I had to point a finger…. Temporarily use a more commonly supported browser to do the download. Let us know if you’re still having issues.

You can turn it off; it is recoverable. What procedure/software are you using to perform the update? I get best results by using Line 6 Central, not the app, for firmware updates. Make sure you login to your Line 6 account within Central. The app can update itself but I’ve had problems using it for firmware updates. If it doesn’t start up properly the first time let us know. There are recovery procedures.

Ae you certain that you are attempting to load a CAB IR block correctly? If unsure, consult the manual.

Have you tried using the Import button rather than the drag/drop method to get the IRs into the app? I'm not optimistic that it will fix the issue but it's worth a try. Also, you say the IRs appear in the app. Can you add the IRs to a preset using the app?

Sounds like a faulty device. Can you get it replaced by the seller?

I connect it to my computer.

I think that message is telling you that there is an IR block in the 5th block position in Path 1A. It specifies an IR that is not found in the IR library. Make sure the specified IR is imported into the correct slot of the IR library.

Yes - the issue is only present in some DAWs. Reaper works; Sonar doesn't. It's not a hardware issue. It's something in the Line 6 Driver and its communication with certain DAWs. I know they're working on this issue. Personally I think a Line 6 driver update is required. In any case, there is a workaround. If anyone would prefer not to use the workaround until a new driver is released then yes, Reaper is one option.

Not sure but the issue might be the Global Settings for the Snapshot Edits parameter. You can set it to keep or discard the changes made to a snapshot when you switch to another snapshot.

That’s exactly what I do.

Yes, I did post a patch to Customtone for that purpose. Long time ago but I checked and it’s still there!

In Global Settings (maybe the Preferences area?) there is a parameter named Snapshot Edits that controls whether changes to Snapshot settings (like turning your overdrive block on/off) are retained or discarded when you switch snapshots within a preset. You want the changes discarded, meaning when you return to the snapshot the overdrive on/off will remain in its saved state, not retaining the change you made. However, it is a Global parameter. There is another option that may be useful but you’ll have to experiment with it. That’s the Bypass Snapshots setting available for each FX block. That removes the Snapshot control for the block, meaning that you turn it on/off manually using a footswitch.

That section of the manual notes a restriction of the Core Audio driver (strictly 48KHz sample rate). If you need to use the Line 6 driver you will find it in the Downloads area of this website (see top of this page). Filter for Helix LT, Drivers, and Mac OS.

You can submit an official feature request here: https://line6.com/company/contact/productfeedback/

I can’t speak to your specifics but I know Line 6 is actively working on both resolving bugs and releasing new features. Make sure you are running the latest firmware and be on the lookout for updates. You can use much larger microSD cards if you find you require that.

Perhaps there's some confusion in terminology. You specify 'custom audio files'. If they are indeed audio files you can't load them into HD Edit; it does not handle audio. HD Edit deals with data files that specify preset details. If you mean downloaded Customtone files, they are not audio files. They are the data files that specify presets. You need to make sure that both your downloaded files and your version of the HD Edit program are compatible with the POD HD device that you use.

I'm not a Mac user but from what I've seen and read here... Core Audio is included in Mac systems; you don't need to download it. You may need to assign it within your DAW to be used with your audio interface.

Check the Discard Edits setting in the Snapshots panel. Set it to Off. This will retain the changes to each Snapshot as you move among them until you Save the preset before moving to a different preset. This Discard Edits setting is the ‘clear line’ you speak of between editing Snapshots and simply using them. Yes, the Save button lights up because switching to a different preset is a change to the preset. The snapshot that is loaded (active) with a change in presets is the snapshot that was active when the preset was last Saved. So switch8g to a different snapshot is a change to the preset.

Any FX blocks you place before the Send block will be included in the signal going out to your power amp/cab. Any FX blocks placed after the Send block will be heard only through the Main outs to FOH.

You don’t need a split path. Place a Send block in your signal path where you want to feed the non-cab signal to your power amp. Place the cab block/model, as well as any other blocks you don’t want to go to the power amp/cab, after the Send block. Connect a 1/4” cable to the assigned Send jack and feed your amp with the full signal up to that point in the chain. Connect the XLR Main outputs (which include the cab model and everything else after the Send block) to FOH.

You can't increase the amount of processing power (DSP) available in a preset. That's the limitation - not memory. There are 2 DSP processors in Helix - one per path. You can maximize your DSP availablity by using both paths/procesors in the preset; using both paths is different from creating a split/parallel path in Path 1. A single preset can easily accommodate two amps with one on each path. Set the Output block of Path 1 to the Input of Path 2. You've immediately doubled the DSP power for the preset. If you're already using dual path presets and block selections remain greyed out then you have reached the DSP limitation of the Helix device. You can't increase that; you have to remove one or more blocks from the preset before adding another block.

Also be aware that a pre-JTV Variax, like your 600, require the original Workbench software - not Workbench HD.

1. There’s no ‘right’ placement of the IR in the signal chain. Do whatever sounds best to you. But you’re right that theoretically the IR placed immediately after the Input block would most accurately simulate the real world where the guitar body resonance can’t be separated from the string vibrations. 2. I generally avoid using an electric guitar amp/cab model when using my Variax acoustic models, for the exact reason you mention. I use the studio preamp model along with compression, reverb, and EQ as desired, and Chorus, Delay to taste if desired. I use studio monitors (FRFR). I find the most important thing about using the Variax acoustic models is about adapting my playing style; a lighter strumming technique with a very soft pick, and a more accurate solo touch.

Maybe you both could test whether this limit still exists. Try to assign more than 64 parameters in a preset to the Snapshot controller. Let us all know the result.