adnanshaoun582 Posted February 9 Share Posted February 9 Hardware: Helix LT Firmware/Editor: Firmware 2.82; HX Edit 2.82 OS: Windows 10 Global Settings: Bottom row presets, top row pedals Bug: When saving preset to another list, pedalboard reverts to Factory 1 list song 1 ("WhoWatt 100") after save. Step by Step Reproduction: Use the Preset knob to select a preset from the Factory 1 list (e.g., I selected 21C "Almost Not Fair"). Save "Almost Not Fair" to User 5 list in the first position, 1A. After saving, the Helix home screen reverts back to the first song in the Factory List 1 ("WhoWatt 100"). This issue seems to be persistent regardless of the preset selection and save attempt. Additionally, I'm using a PC2 3200 256MB DDR2-400MHz memory module in my system. Could this be influencing the behavior in any way? Support Ticket: Submitted a support ticket for this bug:Line6 Support Tickets Any insights or fixes from others who have experienced this issue would be greatly appreciated. Thank you! Quote Link to comment Share on other sites More sharing options...
adnanshaoun582 Posted February 10 Share Posted February 10 Hardware: Helix LT Firmware/Editor: Firmware 2.82; HX Edit 2.82 OS: Windows 10 Global Settings: Bottom row presets, top row pedals Bug: When saving preset to another list, pedalboard reverts to Factory 1 list song 1 ("WhoWatt 100") after save. Steps to Reproduce: Use the Preset knob to select a preset from Factory 1 list (e.g., 21C "Almost Not Fair"). Save "Almost Not Fair" to User 5 list in the first position, 1A. After saving, the home screen reverts back to "WhoWatt 100" in Factory List 1 Quote Link to comment Share on other sites More sharing options...
PeterHamm Posted February 10 Share Posted February 10 On 2/10/2025 at 4:47 AM, adnanshaoun582 said: Hardware: Helix LT Firmware/Editor: Firmware 2.82; HX Edit 2.82 OS: Windows 10 Global Settings: Bottom row presets, top row pedals Bug: When saving preset to another list, pedalboard reverts to Factory 1 list song 1 ("WhoWatt 100") after save. Steps to Reproduce: Use the Preset knob to select a preset from Factory 1 list (e.g., 21C "Almost Not Fair"). Save "Almost Not Fair" to User 5 list in the first position, 1A. After saving, the home screen reverts back to "WhoWatt 100" in Factory List 1 I don't think they are going to fix such an old firmware. Do you know if this persists in the latest firmware? If so, it will be a bug they will want to look at. Otherwise, I am sure not. 1 Quote Link to comment Share on other sites More sharing options...
theElevators Posted February 15 Share Posted February 15 On 2/10/2025 at 10:29 AM, PeterHamm said: I don't think they are going to fix such an old firmware. Do you know if this persists in the latest firmware? If so, it will be a bug they will want to look at. Otherwise, I am sure not. I can confirm that 2.82 had a ton of bugs. I was relieved that they were addressed in the subsequent releases. Please update your firmware, otherwise this is reporting bugs from 5 years ago. @PeterHammsorry accidentally down-voted your response earlier. Quote Link to comment Share on other sites More sharing options...
soniknoise Posted February 17 Share Posted February 17 Hardware: HX Stomp Firmware/Editor: Firmware 3.80; HX Edit 3.82 Bug: After receiving midi clock or active sense from the midi in din port the stomp will not respond to other control messages (e.g. cc 68 tuner, cc 49 fs1, etc.) until a cc 120 is sent. This all works fine over USB midi; seems to just be an issue when using the actual midi in port with midi clock, active sense, and possibly other real time messages. Quote Link to comment Share on other sites More sharing options...
Recommended Posts
Join the conversation
You can post now and register later. If you have an account, sign in now to post with your account.
Note: Your post will require moderator approval before it will be visible.