wilkinsi

Just add a second Helix and connect them with MIDI (and FX Loops if you need the extra effects). Or, if you can deal with it, add an HX Effects instead.

My ears have just vomited.

Watching any video on the Boss GT-1000 just makes me angry; Not just what I've heard from the unit, but also the deflective answers from reps about its capabilities. Additionally, the manual says, "Bluetooth availablility depends on the country...". Its crap like this that makes me want to reach through my monitor and throttle someone. Bring back the GX-700. NOW.

Or lay down in front of an oncoming steamroller! LOL

Until HX Effects is fully accessible/compatible with HX Edit, I'm holding off buying one. I can't be doing with signal routing on a scribble strip. Its just too small.

Yes, I noticed. No more frikkin SPDIF/AES dropouts! I've been shouting for a fix for about a year. Don't chew your fingernails. Its disgusting. And your Helix won't appreciate it either.

Well, this is odd, because the tuner in my Helix Floor is working.

I've been at this for 3 hours already. Still no dropouts. The unit did crash once though.

I just googled as to when Spring is....! 1. If I were to connect HX Effects to Helix via MIDI, would they automatically sync according to Helix presets? 2. Is the power supply for HX Effects one of those annoying wall warts, or can I replace the 3 pin plug with an IEC? (so I can power the unit from my power conditioner).

Well, I haven't noticed it drop out yet. I didn't spend very long in front of it today. I've got some more time to myself tomorrow.

HX Edit 2.52 > File > Create Backup. Everything on your Helix will be saved to your computer. After the update, just use File > Restore Backup. This is something I should've done when the editor first became "HX Edit". I'm going to use my Helix as much of today as I can.

"In rare cases"?

No mention of a fix in 2.53.

Assuming it is definitely hardware, I stick to my guns when I say it should be a recall of all faulty units. Even better if its a swap out, insofar as the user does not have to send their unit away and wait weeks or months for the replacement to arrive. Likewise, if these are coming from outside the UK, it should be made abundantly clear the item is a replacement, so that trigger happy Customs can't slap on BS charges that they are not entitled to.

Product recall? Perhaps if Line 6 appoint specific service centres for different countries, it may be possible. Just an idea. I remember when TC Electronic appointed a service centre (I believe it was a Dutch company) to do the upgrade from a 48k to an up/down sampling 96k chip (or maybe it was an expansion board). Something like that. I sincerely hope if it really is a bad chip, the Helix is not like an Apple product, whereby attempting to change the RAM would potentially fry the board!

It wasn't meant as sarcasm, even though I am extremely sarcastic, often without even noticing it! Seriously though, I want more than what I originally posted - 1) fix the dropout fault. This must be fixed first. 2) Then add the clock sync parameter already in Rack to the Floor version. The only difference is the sync would be coming in from the SPDIF IN instead of a BNC Wordclock IN. I too had a conversation with L6 Support about this, and they said it was only possible for the Helix RACK to act as slave USB audio interface, with its clock set to WordClock IN, and the Helix FLOOR can only act as master clock in an AES, SPDIF and USB setup. I don't truly believe this, because why else does the Floor have a frikkin SPDIF INPUT, and why does it frikkin work? None of my other gear is restricted to acting as clock master in a AES, SPDIF or USB setup. Examples: Roland FA06 (USB, no AES or SPDIF), MOTU 8D (USB, AES, SPDIF all at the same time!). Hurry up Line 6.

I know. I was just upping the ante ;-)

I also posed this idea a while back: https://line6.ideascale.com/a/dtd/Switchable-SRC-and-digital-input-status/890462-23508#idea-tab-comments If the Rack can be sync'd via wordclock in, then the Floor version should have the ability to be clocked externally too. This would potentially mean that using Helix Floor with a DAW via USB would stop taking over another device as master clock and still be sync'd to that device. I don't think its fair that you have to buy the Rack version just to be able change the clock source. This is the point I made 15th July 2017.

I say do it, and the more users do, the better chance we might have. I am one of those who did raise a ticket (quite a while ago), and was advised the fix was scheduled for 2.30, and then 2.50 when I complained. I had already tried a few Helix Floor units and one Helix Rack, and they all have the digital audio dropouts. I say Line 6 place this at the top of their priority list, before adding new effects that many of us will not use.

1) Can I use both Helix and HX Effects with the editor at the same time? Or, can I open HX edit twice, one instance for each unit on a Mac? 2) Can I use HX Effects to increase the number of footswitches in a Helix preset?

I believe its a clock algorithm in the firmware. I believe I raised another idea, asking for a clock reference parameter, which is what the Helix Rack has. Either way, both models have unstable digital outputs. Had I known about this beforehand, I would have spent the money on another guitar.

So did I: https://line6.ideascale.com/a/dtd/AES-OUT-dropout-needs-fixing/872928-23508#idea-tab-comments

If it is, then I want a rebate for the lack of reliable digital I/O and having been twice promised this would be fixed.

I've never used any of the POD hardware, but I did like the auto-volume delay and the plateaux reverb. As Ola Englund would say, "More is more".

Yep. Got it, thanks :)