silverhead

Confirmed!! I am able to use the Staqescape remote app with my newer iPad running iOS 15.4.1. No changes were required to the Stagescape mixer or the Remote app installation, but..... Those using the Apple Airport Express router might find, as I did, that the router needs to be reconfigured to use wireless Channel 1. Took some head scratching on my part, and I can't explain why, but the router no longer was using wireless channel 1 which the Stagescape seems hardwired to use. The router channel change finally resolved the problem.

Correct - no guitar amp; just a Tube Preamp block. And I agree about the mic/cab/IR before the amp block. Not good.

To delete a patch or IR you need to overwrite it with another patch/IR. Most people copy/paste a New Preset (the default empty preset) or the <Empty> IR.

Open a support ticket.

Actually with my acoustic guitar presets I often put the acoustic IR as the first (or very early) block in the signal chain. My reasoning is that acoustic IRs are generally designed to emulate the tonal influence of the guitar body - which happens before the sound emanates from the sound hole where the mic is placed. All other signal processing comes after that.

V1.30 is the latest and current firmware according to the Downloads page. I don't know where you are seeing v1.30.30, but as far as I know it doesn't exist. No need to update.

You have several options, I think. 1) Open a support ticket with Line 6 and plead your case to have them offer you an interface for free or at what you consider to be a fair price. 2) Initiate the lawsuit you feel is a slam dunk. Let us know how that goes. Others may want to join you and make it a class action. 3) Continue to complain and berate people here. I guess I’m now first in line.

That’s normal default behaviour. Hitting the up/down switch is the first step in selecting a different preset. The flashing indicates that the displayed presets in the new Bank are available for selection. The ‘switch preset’ process isn’t complete until you have selected the new preset by pressing one of the A-D switches in the selected Bank. You can change this in Global Settings -> Footswitches using Knob 5 so that pressing the up/down buttons immediately loads the next preset or snapshot without displaying the flashing Bank queue. See manual pg. 68 for a full description.

The Vol pedal placement in the signal chain can have a dramatic effect on the tone. When placed before FX blocks such as distortion, or the amp, the pedal reacts similarly to the Vol knob on your guitar. Increasing the level means the FX/amp respond by increasing the amount of grit/crunch in the tone. Similarly, backing off the Vol pedal or guitar Vol knob cleans up the tone. When the Vol pedal is placed near the end of the signal chain it acts more like an overall volume control and increases the loudness without affecting the tone much if at all depending on what follows it in the chain.

Something obvious but you don’t specifically mention it….. Make sure you are using a Cab/Mic model along with the amp model. In other words, don’t just use the Helix Preamp models. Start by using a good pair of headphones and go from there. Once the tone sounds reasonable through headphones you can move on to tweaking with a PA system.

I expect this is a Global Settings issue. Updating the firmware causes the Global Settings to be reset to their default values. I don’t have an HX FX but I know that with my Helix Rack the firmware update procedure requires me to create a system backup before the firmware is updated. One of the items backed up is the Global Settings. You should be able to get your customized Global Settings back by restoring the backup file using HX Edit. Be careful to make a copy of any presets you have changed since the firmware update before restoring the backup.

You might also consider saving the amp model as a User Default or Favorite after tweaking all parameters to your liking, including Hum=0. Doing that will allow you to add the model to any preset with your preferred settings.

That behaviour means there are one or more corrupt presets on your Helix. You’ll need some very high level math to track it down. ;-) When you start the Helix and the presets start rebuilding you will see the display showing you the preset number(s) as they are being rebuilt. The total number of presets in the device is 8x128 = 1024. The preset numbering starts at 0 (Setlist 1, Bank 1, Preset A) and goes to 1023 (Setlist 8, Bank 32, Preset D). Any preset that is still being rebuilt is corrupt. So take note of the preset numbers being rebuilt and do the math to identify the specific presets that are corrupt. Use HX Edit to overwrite the corrupt presets with New Preset (after exporting the corrupt presets to a designated folder if you wish). Repeat this until the Helix starts up without having to rebuild any presets. Then, if you want, you can import the corrupt presets one at a time and recreate them manually from scratch. Overwrite them again before shutting down the Helix device. Another approach might be to make copies of each setlist using HX edit. Then do a factory reset and start importing the setlists one at a time. Restart the Helix twice after importing each setlist. The first restart may rebuild the presets if necessary: this is normal. However, if presets are rebuilt on the second startup that means there are corrupt presets in the setlist. Again, do the math and proceed as described above if you want to recover any of those presets.

Of course I don’t know exactly what videos or comments you’re speaking of but in general most effects have parameters. They’re not really additional effects attached to the main effect but they do allow you to add a lot of variety to the effect. Sometimes the parameters include panning options. This is quite common with delay FX. The HX Effects manual describes common FX a parameters on pages 23/24. That might be helpful for you. Also, just spend some time twiddling knobs with some stereo FX models, especially the delays, to get some idea of how things operate. Of course to hear any stereo you’ll need to use two speakers or headphones. You won’t hear any panning through a guitar amp.

https://line6.com/support/manuals/m5

Those models are Line 6 originals, meaning not based on any real world analog pedals.

This is not a Global Setting. You need to manage it on a preset basis.

Yes. You can reverse the Min/Max settings on the EXP pedal so that toe=0 and heel=100 (or whatever levels you wish). See manual pg 56 for details on controller assignments and parameter editing.

No. The HX stomp is a single-input processor. You can have parallel paths splitting the single input, but not dual paths with separate inputs.

Does the noise go away when you disconnect the USB?

What exactly is the feature/function that you would suggest on Ideascale? From your description the issue seems to be that the HX Stomp lacks the dual path option, and the associated DSP, that the Helix Floor has. The available DSP is a hard limit. What would you suggest that doesn’t involve more DSP? Bear in mind that the DSP required for any block is allocated at the time the block is added to the preset, and is not dynamically adjusted based on whether the block is on or off. Any suggestion that DSP be added, or that DSP be managed differently, is probably a non-starter.

You are using a mono cable in the FX Loop Send jack. Can you determine whether that signal is summed to mono or are you getting just one half of the stereo feed? If the former then that answers your question - you are already sending a summed-to-mono signal. If the latter you could try using a stereo-to-summed-mono cable in the Send jack.

I think @soundog has identified the most likely culprit. Take a close look at what is happening with the signal level as it enters the audio track in Cubase and SAVIhost. From what you describe the signal level is the same leaving your audio interface but is increased somehow before it hits Helix Native. That suggests there could be an input level control on the audio track in either Cubase or SAVIhost, or both, that is increasing the level in Cubase more than in SAVIhost.

If a mono signal bypasses the stereo block then I don’t see how it could be made stereo inside the bypassed block. It must remain mono. Same would be true if the signal entering the stereo block was stereo - it would remain stereo.

I suggest you open a support ticket.