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Found 8 results

  1. kentano2000

    DT25 settings using DT Customizer

    So I just recently reacquired a DT25 (head this time; had a combo a few years back). When I connect it via midi to my MacBook pro (using the DT Customizer) I can't get it to do what I want. For example, when I am on channel A, Voice 1, when I change the Blackface Double to a Blackface Deluxe Vib on the Customizer, instead of staying on Voice 1 the amp automatically switches over to Voice 3, even if the Customizer is set to Voice 1. I don't ever remember having this problem with my combo when I used the iPhone Customizer app. What am I doing wrong? Is it me or is the Customizer not up to par? Any help would be greatly appreciated!
  2. So received my new 2016 MacBook Pro. Naturally one of the first things I try to do is install the Edit software for my HD500x Once I get to the installer location, I get an error message saying that I am unable to install the software to my hard drive and need to be running OSx 11.5 or higher. Im running OS Sierra 11.12.1 included is a screen shot of the error.
  3. I just picked up a new, though several years old, James Tyler Variax from a dealer when I was on vacation. In getting it home, and just now getting the time to play with it, download the WorkbenchHD, and have some fun. But I ran into a problem. The cable to connect the guitar to my MacBook Pro won't work. The older versions of the MacBook had a CAT5 port on them, but the new one doesn't! Any help on how I can accomplish this? Please let me know ASAP and I would appreciate it if you would also copy it to my email at ztimn8r@gmail.com so that I'm sure to get it. Thanks so much for your help! Have a great week!
  4. Hello! First off, I really enjoy using your products. I own a toneport ux2 that I've had since about '09 and it still works great! I've had to update drivers when I update my operating system, but other than that, I have had to do nothing as far as maintenance - I have absolutely no complaints at all. Anyway, about 5 years ago, I bought a ux2 for my mother to use with her MacBook Pro. (She is a phenomenal singer by the way...) She essentially has the same set up that I have used and enjoyed. Well, I have struggled to make it work with her computer for years now. I am finally at my wits end...! Here's the scenario... She has: MacBook Pro (MacBook Pro 8,2) with a 2 GHz Intel core i7 processor Memory is 4 GB 1333 MHz DDR3 Running OS X 10.6.8 The toneport ux2 was purchased in late 2010, around the same time as the computer. The software that came with the unit wouldn't work with the computer for some reason. I have the same setup from '09 and it was really a plug and play situation, everything worked great and still does. Today I was finally able to locate the correct drivers to allow the ux2 to work with her computer - finally a victory! Now, the computer itself recognizes the ux2 as a viable piece of hardware, lists it in system preferences as both an option for sound input and output and lights up normally. Sound is sent through the ux2 just fine and is sent through her studio speakers that are hooked up to the back of the ux2, again in a normal fashion, just like it's supposed to. The problem comes from the gearbox software, which does not seem to recognize the ux2 hardware. I can load the gearbox software as if it was hooked up to the ux2 (which it is) and it loads fine and the screen looks right once it loads, but it still doesn't seem to be able to recognize and input signal coming from the ux2. Yes, the usb icon is blinking. All she has plugged into the ux2 is a bluebird condenser mic. But for some reason, the signal from that mic or any other mic is just not recognized or processed by the ux2. I can go into her system preferences on her MacBook Pro and select the ux2 as her input and output options - The ux2 itself is listed and recognized by the computer as viable input and output options, but no sound or input signal is recognized by the ux2 gauges or is recorded by her recording program. She is using GarageBand as her recording software, which is also what I use on my similar setup as well. I've looked online and on line6 forums to try to find people describing similar problems, which I have found a few, but most of the links in those older forums describing how to take care of the problem(s) are no longer valid or even exist at all. So...can you please help me?? I really want and need to get this working for her! My father (mom's husband obviously) has recently passed away and has devastated my mother - she needs something to help bring her life in balance again. The one constant in my mother's life has always been her music and she is depressed enough with everything else that has been going on in her life without having to stare at her non-working recording hardware that just sits on her desk, mocking her - do you know what I mean? I am trying to be the good son and take care of this situation but it just keeps fighting me. Every time I overcome one obstacle another one pops up a little further down the line, keeping her from being able to sing, record, and escape her "normal" life. I'd giver her my setup, or buy her something new but I just can't afford it right at the moment. Can you Please help me?? What do I need to do to get her going? Any help would be Greatly appreciated!! Thank you soooo much for the help and understanding...!!
  5. Hi I'm new to UX1 and have been having a load of trouble getting going... I was using MBox2 with Pro Tools Le but after installing Mavericks it stopped working (a common problem I have discovered) so I researched and found that UX1 is supposed to be fine with Mavericks. I have installed everything as per instructions and have authorised computer and device with Line 6 licence manager. If I try to log in with Line 6 monkey, it tells me I'm not conected to the internet (even though I am and I can log in on the line 6 site) then when I fire up Pod Farm2 I get the following error message - 'pod farm2 - pod farm failed to initialise L6twxy framework (code0x8000e00a)'. I don't have a clue what to do about that It's starting to do my head in. Any suggestions or tutorials that might help me bearing in mind I'm not a total technical moron but I'm not a techie ether
  6. kocas

    Cannot Adjust Computer Volume..

    I am using hd500x plugged in directly via USB to a Macbook pro. I get the sounds. Both the guitar and the computer playback sound fine. However, volume controls on the mac does not seem to work. I tried the slider under the sys preferences > sound (hd500x selected as output device), but that does not change the output level either - mac's volume change effect plays each time I play with the slider, but its volume is always the same.. Volume knobs on the pedal are set to reasonable levels. master volume knob just turns up everything (computer + guitar), while amp knob adjusts the guitar. Even when I max the amp volume out, guitar output is much quieter than the computer, which means I need to turn the computer down, which I cannot do. Does anyone have this problem?
  7. just bought new pod hd 500x, loaded tone monkey, downloaded newest drivers for mac's, downloaded tone edit. pod sync was fine, and I'm able to edit tones. After I'm on for a bit, tone edit crashes. I can reopen tone edit, and then re-sync the hd, but I would Love to fix the problem. Anyone having the same issue? Thanx!
  8. Hello Everyone, my first time posting to the forums. I've done a quick search on this and haven't found anything that gave any answers to my question....but sorry if this has been already answered and I just overlooked it. Anyway.... I recently purchased a Spider Jam combo amp and been trying to figure out how to connect the damn thing to my brand shiny new Macbook Pro? Do I need to go through the SD Card, or is there some sort of wires/cables like USB I could use? As for software on my Mac (OS X 10.8.4), for right now I'm just gonna use Garage Band. Mainly what I'm hoping to do is record my guitar to some of the backing tracks provided on the amp, and then share them with my Guitar Instructor. Any help or info about this would be greatly appreciated :)
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