Rocco_Crocco Posted May 26, 2018 Share Posted May 26, 2018 I'm on my Android now with no issues, but when i click on the "sign in" button on my Windows 10 laptop, nothing happens. Anyone else having this issue? Quote Link to comment Share on other sites More sharing options...
duncann Posted May 26, 2018 Share Posted May 26, 2018 Yup. It all seems very random as well. Quote Link to comment Share on other sites More sharing options...
BBD_123 Posted May 26, 2018 Share Posted May 26, 2018 Yes, I'm having that plus getting signed out randomly when reloading the page. Quote Link to comment Share on other sites More sharing options...
MusicLaw Posted May 26, 2018 Share Posted May 26, 2018 Using Desktop Shortcuts or Favorites in Chrome Browser, both with latest April 2018 Win 10 update, have recently been a bit unstable. Normally, they resolve directly to the destination pages and I am already logged in. Recently, they resolve properly but often I'm not logged in and need to do so on one. Then refresh the other open browser tabs and all properly recognize my credentials. Same has been the case with IdeaScale. These are mere inconveniences and I am confident they will get resolved. Quote Link to comment Share on other sites More sharing options...
HonestOpinion Posted May 27, 2018 Share Posted May 27, 2018 8 hours ago, BBD_123 said: Yes, I'm having that plus getting signed out randomly when reloading the page. Me too. Quote Link to comment Share on other sites More sharing options...
Rocco_Crocco Posted May 27, 2018 Author Share Posted May 27, 2018 Seems to have been fixed, No issues now. Quote Link to comment Share on other sites More sharing options...
jbuhajla Posted May 27, 2018 Share Posted May 27, 2018 I constantly have to log back on using PC with IE and Chrome and Safari on Mac. Mac with Chrome is fine. Quote Link to comment Share on other sites More sharing options...
jbuhajla Posted May 27, 2018 Share Posted May 27, 2018 As soon as I posted that, I clicked "back" and I was logged off. I hit refresh, and I was logged back in. Quote Link to comment Share on other sites More sharing options...
j_hotch Posted May 27, 2018 Share Posted May 27, 2018 The last time I ran into this, I cleared all the browser cookies related to the forum site and that fixed things. Quote Link to comment Share on other sites More sharing options...
BBD_123 Posted May 27, 2018 Share Posted May 27, 2018 7 hours ago, j_hotch said: The last time I ran into this, I cleared all the browser cookies related to the forum site and that fixed things. Worth a try. The issue may arise from changes in Line 6 privacy policy arising from EU data processing legislation that have now become active. [EDIT:] Well, I deleted cookies and it's still happening. Quote Link to comment Share on other sites More sharing options...
zooey Posted May 27, 2018 Share Posted May 27, 2018 I keep getting randomly signed out on my Android phone. I'll load the page, and I'm signed in, but try to reply to a post and I'm suddenly logged out. Click the menu thingy, it offers Sign In, I click that, and usually it just logs me in immediately, without asking for a user name or password. Except sometimes it doesn't work, and I'm still logged out. Can't be I whiffed my password, it didn't ask for it. Weird, all in all. And speaking of dead horses, the announcements at the top... While I appreciate them being collapsed now, they still take up way too much room, they don't need to be full width. Quote Link to comment Share on other sites More sharing options...
ric1966 Posted May 28, 2018 Share Posted May 28, 2018 Very quirky lately, seems it logs me out consistently the first time I jump back to topics. Just now I attempted five times to sign back in... never asked for my username and password, but logged me in on the fifth attempt! Quote Link to comment Share on other sites More sharing options...
ric1966 Posted May 28, 2018 Share Posted May 28, 2018 Should have mentioned I’m on an iPad Pro. Quote Link to comment Share on other sites More sharing options...
plexiprs Posted May 30, 2018 Share Posted May 30, 2018 WoW! Today I come direct to this forum this PM using my bookmark. Shows me NOT logged in, but was here this AM. Hmmm. Click "Sign In". Forum refreshes still not signed in. Refresh page, no change. Repeat, nothing ....... Again, finally I show as logged in without actually logging in. Rinky dink is my polite snowflake sensitive description of this process ...... Software? Any got any suggestions??!?? Quote Link to comment Share on other sites More sharing options...
bsewart Posted May 30, 2018 Share Posted May 30, 2018 yes, wait till they fix it ;-) Quote Link to comment Share on other sites More sharing options...
codamedia Posted May 30, 2018 Share Posted May 30, 2018 Yes, very random but frequent. Windows 10 w/Chrome, Firefox and Edge - same thing happens in all three browsers. Quote Link to comment Share on other sites More sharing options...
bsewart Posted May 31, 2018 Share Posted May 31, 2018 I have a bookmark in the bookmark bar that takes me straight to forum. even if it says to sign in, i just click the bookmark again and I usually go straight back showing signed in. (without having to enter creds). These issues are a PITA to track down in code too ;-) Quote Link to comment Share on other sites More sharing options...
DunedinDragon Posted May 31, 2018 Share Posted May 31, 2018 4 hours ago, bsewart said: I have a bookmark in the bookmark bar that takes me straight to forum. even if it says to sign in, i just click the bookmark again and I usually go straight back showing signed in. (without having to enter creds). These issues are a PITA to track down in code too ;-) I doubt this is Line 6's code as it appears to be a new commercial forum software package from someplace called Invision Community they started using. This has been a pain from the moment it was brought in with different problems. What I don't understand is there are plenty of well-known and proven forum packages, but this seems to be a one-off brand which isn't very stable. You would think they'd just go along with what works everywhere else rather than take a chance on a something like this. I hope they saved a lot of money on it because early indications are they'll be spending a lot of manhours trying to get it to behave correctly. Quote Link to comment Share on other sites More sharing options...
jbuhajla Posted May 31, 2018 Share Posted May 31, 2018 Yep, still logging me off. Sometimes refreshing gets me back, sometimes not. At least this means they are spending their efforts on their products, because it definitely ain't being spent on the forum. Quote Link to comment Share on other sites More sharing options...
HonestOpinion Posted May 31, 2018 Share Posted May 31, 2018 Still logging me off constantly. Quote Link to comment Share on other sites More sharing options...
brue58ski Posted May 31, 2018 Share Posted May 31, 2018 Always logging me off as well. If Line 6 is counting. Quote Link to comment Share on other sites More sharing options...
jbuhajla Posted May 31, 2018 Share Posted May 31, 2018 I also get "Server Hangup" quite a bit Quote Link to comment Share on other sites More sharing options...
plexiprs Posted June 2, 2018 Share Posted June 2, 2018 And now it can't track threads read or marked read ...... what a p.o..... Quote Link to comment Share on other sites More sharing options...
zooey Posted June 3, 2018 Share Posted June 3, 2018 And I REALLY wish the main link to a thread took you to the first post you haven't read. Isn't the 99.999% case? Quote Link to comment Share on other sites More sharing options...
HonestOpinion Posted June 4, 2018 Share Posted June 4, 2018 Forum is still logging me out randomly and relatively frequently when hitting the Helix hyperlink or even using the last icon in the browser. Quote Link to comment Share on other sites More sharing options...
jbuhajla Posted June 5, 2018 Share Posted June 5, 2018 Yup, still broken Quote Link to comment Share on other sites More sharing options...
plexiprs Posted June 5, 2018 Share Posted June 5, 2018 Just came into form and clicked on this post first. Read the new post above and then back out and viola! Logged off and out ....... Not looking so good for a technology-based company. Quote Link to comment Share on other sites More sharing options...
plexiprs Posted June 5, 2018 Share Posted June 5, 2018 .. and going back to the Helix forum it logs me out and the Sign In link DOES NOTHING!!!! ALl the way out, quit browser and back and funny, I am logged in automatically ...... wow what a crock! Quote Link to comment Share on other sites More sharing options...
codamedia Posted June 7, 2018 Share Posted June 7, 2018 Until this gets fixed.... if you are on Windows try "CTRL > F5" to do a complete reload of the page. I find this works almost every time. Quote Link to comment Share on other sites More sharing options...
jbuhajla Posted June 7, 2018 Share Posted June 7, 2018 CTRL F5 doesn't work for me. When I do have to sign back in, I have to do it three times before it actually signs me back in. Quote Link to comment Share on other sites More sharing options...
hideout Posted June 7, 2018 Share Posted June 7, 2018 Every time I go back one page it makes me sign in again. GAH!!! Quote Link to comment Share on other sites More sharing options...
Verne-Bunsen Posted June 7, 2018 Share Posted June 7, 2018 21 minutes ago, hideout said: Every time I go back one page it makes me sign in again. GAH!!! This is what I’m getting too. Going from a thread back to the main forum page logs me out. Irritation level: moderate. 1 Quote Link to comment Share on other sites More sharing options...
plexiprs Posted June 8, 2018 Share Posted June 8, 2018 Goodness, but this forum software SUCKS!! Quote Link to comment Share on other sites More sharing options...
plexiprs Posted June 8, 2018 Share Posted June 8, 2018 HINT! - Don't use the BACK arrow or command in browser but go up to the top the page and click on the Helix forum link in the path. That does not log me out each damn time!! Quote Link to comment Share on other sites More sharing options...
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