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I STRONGLY SUGGEST THAT YOU READ THE DIEZEL VH4 MANUAL!!! Section 3.2 contains a VERY detailed explanation of the FX Loop functions! Up until now you've been flying paper airplanes. You're trying to move to an F-35! READ THE MANUAL! VH4&VH4S_Manual_05062024.pdf If I understand you correctly, you don't want any effects (such as modulations - phaser, flanger, trem/vib) BEFORE the DZ Preamp. All you want is some time-based effects between the pre and power amp. Sell the Helix, get a couple of TC Electronics Hall of Fame pedals (delay/reverb) and spend the difference on wine, women and song. If you'd prefer to continue to under-utilize your Helix (still better than the above TCE solution), take the SEND 1 from the DZ into the Helix Input (INSTRUMENT LEVEL) and the Helix Left Mono Out (INSTRUMENT LEVEL) to the DZ RETURN A SERIAL. Place your time-based FX blocks in the signal path between the Input and Output. I'm going to assume that you are playing HEAVY METAL music. Maximum GAIN. For the sake of clarity, if you are using both reverb and delay, place them in PARALLEL. When all of your delay repeats are drenched in reverb (as when the FX are in SERIAL) your sound turns to MUD. The simplest way to do this is to split the Helix signal path (RTM) and place the Reverb in PATH A and the Delay in Path B. You can then use the LEVEL and MIX controls in the individual FX blocks and the MIX Block (where the two paths merge back into one) to fine tune the FX to taste. Your wiring remains the same UNLESS you want to mix the un-effected DZ Preamp signal with the effected signal from the Helix. In that case you would use the RETURN A PARALLEL instead of the RETURN A SERIAL and control the MIX from the rear panel FX Loop Parallel VOLUME control. Did I mention that I STRONGLY SUGGEST THAT YOU READ THE DIEZEL VH4 MANUAL!!!? If, at some point, you decide to take full advantage of the capabilities of your Helix, read the Helix manual's section on "Four Cable Method" (4cm). Even METAL music uses things like WAH (Kirk Hammet?), flangers and phasers. Just sayin'.

I suggest you use the 4-cable method (4CM). That setup is described in the manual as one of the options for connecting to other equipment. It allows you to use Helix FX both before and after your amp in the signal chain, so you can position some FX (e.g. dynamics, distortion) before your amp’s preamp section, and some FX (delay, modulation, reverb) after your preamp but before the cab/speaker. In your Helix preset place the FX Loop block in the signal chain where you want to send the signal to the physical amp’s guitar input. Try the setup as described in the manual and come back with further questions if necessary.

Been a long time since I've allowed Cakewalk on my system, but from what I recall, I would: Change the DRIVER MODE to ASIO - not sure if related but better than WASAPI re latency. Keep in mind that ODD numbered channels go LEFT, EVEN numbered channels go RIGHT. IOW - USB Channel 1 is the Helix LEFT channel, 2 is RIGHT. OK, I was curious what's new in Bandlab Cakewalk land, the new SONAR version, so I installed the FREE version. Set DRIVER MODE to ASIO. Track Input to Helix 1+2 S. Set up a simple Helix Preset - Amp+Cab, Ping-Pong Delay, Stereo Room Rvb. As you can see below, it's recording in STEREO.

It sounds like you're having a very frustrating experience! Here is a rewritten version of your issue that is clearer and easier for others to understand: Line 6 Helix Floor Connection Issues with HX Edit I'm having persistent connection issues with my Line 6 Helix Floor and the HX Edit software on both Mac and Windows operating systems. The main problem is that the Helix will not reliably connect to HX Edit via USB. I've tried multiple USB cables, including another known-good cable, but the issue persists. When a connection is established, it is unstable. It typically stays connected for only a few minutes before disconnecting. This connecting/disconnecting cycle repeats several times. Glitching and Freezing: While it is briefly connected, the Helix Floor unit itself (and likely the HX Edit display) will start glitching and freezing. I'm unable to resolve this and I've already tried to open a support ticket with Line 6, but the system is not allowing me to submit it. Is that a fair rewrite? Concerning the support ticket problem, how did you realize that the system doesn't allow to submit it? Could you tell what specific Mac and Windows operating systems you are using (e.g., macOS Sonoma, Windows 11) and what troubleshooting steps you've already taken (besides changing the cable)? This information might help in suggesting a solution.

Hi, When weird and unexpected things happen the first line of defence is to perform a factory reset: - Helix LT Reset Options Helix Floor/LT Button Combination Description 2 LED light Fun 3 & 4 Test Mode 5 & 6 Global reset 7 & 8 Reset setlists to factory, Keep IRs 8 & 9 Reset setlists to factory, Clear IRs 9 & 10 Reset setlists to factory, Global reset, Clear IRs 10 & 11 Upgrades existing presets to latest format 11 & 12 Clear current preset 5 & 12 Clear setlists, clear IRs, Return system settings to default 6 & 12 Safe boot mode To use Reset Options: Power off the Helix Hold the desired button combination Power on the Helix Release the button combination Please note: Buttons are numbered from top left to bottom right. Note: If this doesn’t clear the problem, it maybe advisable to reinstall the Firmware. You didn’t mention what version you have in your LT, but upgrading to the latest version (3.80) helps to fix various known bugs. Hope this helps/makes sense.

I've no clue why you'd want to do that. New to MIDI? The main reason to use the "Snapshot CC Send" would be to record a MIDI track to automate a show. When you use a MIDI Controller for LIVE performance you just setup the controller to send the CC#69+Value (SS# - 0-3). Unless you switch banks on the controller, those switches will always send the proper message. Here's the MIDI controller I use. Cheap, powerful, easy to set up (mobile app), rugged, dependable, and widely available: Amazon.com: HOTONE MIDI Foot Controller Pedal Bluetooth Ampero Control 4 Button : Musical Instruments You didn't say WHERE in Europe, so...

Thanks. I wasnt seeing the ASIO Helix drivers - that was the issue. Re downoaded drivers and they are there now. All sorted and working. Thanks so much!!

Thanks datacommando I've been busy and away for a bit, so the Helix has been sitting on my shelf for a while. I've looked into all 4 of those repair centers online as far as I could and a couple of them seem like they might be suitable, but none of them really fill me with much confidence :( Unfortunately I'm nowhere near any of them to pay a visit either. Anyway, thanks for the pointers. I'll update here again should I finally arrange a repair!

Datacommando, You are soooo right. I just got an email from Guitar Center and they apologized for handling the transaction ahead of the 11/18 ship date. Line 6 must have gotten back to them about the post.

Hi, again, You may want to read through this: https://europa.eu/youreurope/citizens/consumers/shopping/guarantees/index_en.htm#inline-nav-1 It would appear to me that the same rules apply in the EU as in theU.K. When you buy a product, your contract is with the seller, and the seller must repair or replace them at no cost. They must also do this within a reasonable time and without significant inconvenience to you, if not you are entitled to a full or partial refund. The thing that confuses me with your situation is that you sent your Helix LT to the service center in April. Someone, somewhere authorised that to to happen. You must still have the email, or whatever, that told you to do this, and also authorised the service techs to accept the job of replacing the faulty unit. Surely this information will contain all the relevant names and authorisation numbers for you to be able to chase this further up the line. If you contact the service centre and you get the reply that they cannot help, simply ask to speak to the Service Centre manager. If the manager still cannot help, then ask for the name and contact details of their superior, and raise the issue with them. Still no progress, ask for the contact details of the top person who can do something. Don't let them bullsh!t you - Don't give up! This situation is outrageous and should not be happening. Try kicking up a fuss on the Facebook Group - they have almost 47,000 members that you could potentially reach. See if you can get them onside. Line 6® Helix® Stadium® Family User Group OFFICIAL and ORIGINAL https://www.facebook.com/groups/line6helixusergroup Hope this helps/makes sense.

@datacommando When I said days, it was maybe a whole day stretched over a few hours of free time after dinner for a few days. I think most of the time was getting rid of the latency then understanding the DAW before I got the chance to "Stick Native on a track". Thanks for the post, i'll have a play with those settings on the patches that i've made, see how much more I can extract out of them. I know my @Line6 was a super longshot, you never know though. Thanks for picking up my post, you have given me another technical challenge to explore! I have been looking at the Helix Floor though! Don't tell my Wife!!!

I find that volume boost doesn't always achieve perceived loudness. I prefer my own method of adding an 10-band EQ right before the speaker cabinet and boosting 2K frequency from 6--10 db. That's my own method, which I've used for around 10 years. The frequency is not necessarily pleasant, but very harsh and noticeable. So when I do this, my solos cut through. I have a rundown of one of my presets that uses this EQ trick. See link in the video description to hear what it sounded like live. Another method outlined by @rd2rk also works. I sometimes I need to boost my solo sound for certain sections, so I do the same in addition to the EQ.

Hmm… six months, that’s quite extraordinary! You mention that you’re in Europe, but no precise location, but the main Yamaha HQ for U.K. and Ireland is based in Milton Keynes. Their website contains a lot of information about the “Yamaha Guarantee for customers”, and how to deal with a situation such as “What to do in a Warranty/Non-Warranty Case?”, which might be worth following up. This seems like an issue that requires taking right to the top - especially since you have been told the faulty product will be replaced. Don’t know how it works in the rest of Europe, but in the U.K. we have the “Sale of Goods Act” (The Consumer Rights Act 2015) where items sold to consumers have to be of “satisfactory quality” and “fit for purpose”. They have legal responsibility to sort this issue out, and in the U.K. the threat of the “Small Claims Court” usually gets the ball rolling. You might also like to remind Yamaha of their “Making Waves” brand promise- you can make a few waves of your own! Hope this helps/makes sense.

That should only work if you're already in the proper Setlist. As long as that works for you, cool, but if it was me I'd want to know what was causing the problem in the first place.

Thank you Data Commander ( Commando too ) I'd try your advices and taking these on notes too ... Unfortunately it's seem it's a physical issue ... i'll try to put my Helix LT but the near dealer from here in Canada is to far ( I'm in Quebec Canada ) I'm thinking for another option yet ( maybe another gear ...same Brand of course ) I have to see ...thanks a lot for you all ... i update you later on ...soon

Well, I kind of expected that answer. It would have been interesting had the answer been "yes", but c'est la vie! My skills at creating presets are pretty good; well, good enough that I'm happy with the results so far. I will have a go at recreating a couple of the sounds - In particular, I made a U2/Edge like tone that I used on a couple of songs, plus a very decent (to my ears) Floyd - comfortably numb tone. I can hear the sounds I like in my head, the only struggle I may have will be to find the right amp (out of the hundreds available!) A challenge, for sure :)

Hello friends, hope you’re all doing great and enjoying your gear! Lately we’ve noticed a growing demand in the community for high-quality Line 6 presets that can stand next to sounds from units like the Strymon BigSky, Timeline, Eventide, or TC Electronic. So we took that as a challenge and after months of careful tweaking, testing, and late-night sessions, we made it happen. The feedback so far has been amazing - from players all over the world, as well as several YouTube demos and reviews from creators across different styles. After some thought, we decided it’s time to share these packs more widely instead of keeping them hidden away. So what do we have? We wanted to create something truly special for the Line 6 community, so we’ve created two best-selling preset packs that our community absolutely loves, praised for their authentic, atmospheric sound. • Reflections – lush reverb tones inspired by Strymon and Eventide units. • Aura – a collection of delay and modulation sounds inspired by legendary units like the Strymon Timeline and TC Electronic Flashback. Both packs are designed for Line 6 Helix (Floor/LT/Rack), Native, HX Stomp (XL too), POD Go, and HX Effects. They’ve already found their way into countless rigs and have become some of our most popular releases. We also have free versions of these packs available for anyone who wants to test them out first. The links below will direct you to the Helix versions of the presets, but please keep in mind that these products are also available for other Line 6 devices. On our website and on our YouTube channel (Noise Harmony) you can find audio previews, full songs using the presets, and a playlist of reviews that show the sounds in action. Reflections (reverbs): https://www.noiseharmony.com/helix-reverbs-reflections AURA (delay/mod): https://www.noiseharmony.com/line-6-helix-presets-aura-delay https://youtu.be/XeyAk7mF_QU We’d love to hear your thoughts and feedback - feel free to share your impressions if you give them a try! All the best, Kamil from Noise Harmony

Hi, Short answer - No! The Helix family of products are based on a completely different modelling engine and are not even remotely compatible. Over the past 10 years of Helix, many folks have tried, and failed, to recreate patches from earlier Line 6 modellers. Even if you think that loading an older preset into Line 6 Edit, and making a note of every detail of the settings of every component of the patch, and then using those details to rebuild a preset in HX Edit for your unit - it will not work! Don’t waste your life - learn how to build presets using the newer models. You will be far happier, far sooner! Oh, yeah, I started out with the old Red Kidney Bean POD, and I still have a POD XT Live and a POD HD500 gathering dust in the corner of my studio, but bought my Helix Floor back in 2015 and use it almost daily. It’s a world of difference. Tools for the job. Hope this helps/makes sense

Possible cause; Too long usb cable Too cheap usb cable USB ports are part of an internal Hub You are using an external Hub Power save settings USB port on the helix unit has either a cold or a broken joint. (dodgy port)

Does this happen with all presets or only one/some? It sounds like there may be an FX block that you are not aware of. For instance, a Noise Gate block (embedded in the Helix LT Input block) can possibly have that effect. Examine each FX block in the preset(s). Begin by turning each block on/off until you find the one that is causing the effect. Then adjustt the parameter settings for that block to remove the unwanted effect.

- Optimize the volume controls on your guitars. There's no single solution for anybody, I personally prefer using a treble bleed cap on most of my guitars. Other people like the socalled "50s wiring". And yet some others like it stock. - Don't overgain your sounds. Too much gain and the sound won't react too much to your playing and/or guitar volume and/or pickup switching. - Use a very dynamic amp. In the HX series, the Grammatico GSG is excellent. - If you want more "sustain" (it actually is decay, but hey...) without raising the amp gain, you might want to try a little compression before the amp. I like the legacy Vetta Comp for such stuff. - Get used to play accordingly. This is possibly the hardest part.

Forget about it. The filters in the HX series are all very weak and often sounding harsh. And yes, I wish that was different and there were modulators (in the first place envelopes controlled by input level) available. But then, most users rather want 92787 more obscure amp models instead of one single decent filter block.

Terminology. The TRANSMITTER is the dongle that plugs into your guitar. The RECEIVER is the ridiculously huge box that plugs into your Helix input. The RECEIVER doesn't need to be in the middle of your workspace, it can be placed anywhere within the 20' reach of a standard guitar cable. Beyond 20' could be inviting signal noise but really, there's no out-of-the-way-line-of-sight place in your office where the RECEIVER can be placed? Also, if the RECEIVER+cable can be conveniently located using a rear input, just run the cable around to the front of the unit (using the right-angle adapter if it sticks out too far OR use a RETURN as I previously suggested. As to WHY the AUX input doesn't work with the Input Block set to MULTI, I see no explanation. Attach an example preset and I'll test it for "USER ERROR" but really, even if we get the AUX IN working you won't be happy with the result because, as mentioned, it will NOT give the same signal level as either the GUITAR IN or a RETURN. Another possibility - you didn't specify WHICH NUX wireless you have, but if it's 5.8ghz it will probably work better than the G10 re dropouts. If it's the dual-dongle version just connect the RECEIVER directly to the GUITAR IN or to a short patch cable connected to the GUITAR IN and set it on top (or velcro it to the side) of your rack. EZ PZ problem solved! In my "office" (my dining room table) I have a similar space problem. I have an HX Stomp there and I just plug the RECEIVER dongle directly into the GUITAR IN. When I was using a G10 I used the patch cable method with the RECEIVER on top of the monitor speaker.

Hi, O.K. Here we go I just downloaded the preset that you linked from Customtone, and loaded it directly into an empty slot on my Helix floor - No problem! I then loaded an instance of Helix Native in Logic Pro, and once again dragged the preset into an empty slot - No issues whatsoever. The error code states "Invalid Model", and when I checked the signal path, the Amp Block is "German Extra Red" which is based on* the Bogner Ecstasy 101B Red channel. That amp model was introduced in the last Firmware Update version 3.80 released on 19th November 2024. If you are not running the very latest iteration of Helix Native (v.3.82 - Dec 3, 2024), then that amp model will not be available to use in your software - hence the "Invalid model". The only other thing that may explain the issue, is that the preset was corrupted during download, or possibly you do have the latest version of Helix Native, but the preset compatibility settings are set for something like HX Stomp, or Stomp XL. Hope this helps/makes sense.

My amp's a Suhr PT15IR, so i'm going to assume its spec'd for pedals. it doesn't specify in the PT's manual, it only says, "tube-driven, buffered"

Have you tried the 4CM setup? See manual pg10.

Hi everyone — I’ve built a custom GPT tool called ToneSmith, designed to help HX Stomp users craft presets based on their specific guitar/pickup setup, tone goals, and even LUFS calibration. It’s built with ADHD-friendliness and structured workflows in mind — one decision at a time, with snapshot logic, IR selection, and tone-matching based on real gear. I’d love your feedback, especially from fellow Helix nerds. Try it here: https://chatgpt.com/g/g-6827a0cc4ed081918b78267c6e42f0b3-line-6-hx-stomp-tone-smith

same error here. windows 10. lollipop off!"!!!! and now? i need it tomorrow

It would be so nice to not be tied to Microsoft Windows or the equally bad Apple control freaks just to run HX Edit or Helix Native. Please provide us with Linux native apps. Thanks, John

--> Line 6 Monkey Pending Retirement --> Line 6 Central app now available

I have the same problem with the conflict between Windows 11 Memory Integrity and the L6PODHD564.sys driver for my POD HD500. I was going to buy the Helix but not so sure anymore.

Olá, queria saber se alguém sabe se tem o aplicativo amplifi remote para as versões mais recentes do android? Troquei de aparelho recentemente, porém por ser uma nova versão do android o aplicativo disponível simplesmente não funciona. Hello, I would like to know if anyone knows if there is an Amplifi Remote app for the latest versions of Android? I recently changed my device, but since it is a new version of Android, the available app simply does not work. Or if there is an alternative way to use the app.

Actually on my asus rog laptop Ive headed the similar problem, but in my case line6 drivers somehow affected thundelbolt ports/controller which refused to initialize properly , after Ive uninstalled it, the problem was solved, the issue with thundelbolt ports appeared after I've waked up my laptop , despite power for usb ports/controllers was turned to be always on, the driver version was 4.2.7.6. cuz 4.2.7.7 caused bsod after some time of working in my daw (~30 min)/ So temp solution could be to disable memory integrity/core isolation as well as unplug hd500x before putting your PC to sleep, choose the proper driver as well, never let it go to sleep for saving power, but it could be really helpful to have some update on drivers/firmware from line6 If any of current employers of line6 is reading this, could you pls give us something more compatible to the latest windows version, like beta driver or smth?

I would also like to see Line 6 software officially support Linux. I already paid for Helix Native, but I would be willing to pay a 2nd time for a Linux version. I run a Windows virtual machine so that I can use HX Edit to update HX Stomp firmware, but the performance of software running in the VM sucks. If there are no plans to make HX Edit available on Linux, Line 6 should provide information about the communication protocol and file formats so the community can develop the software. Software to examine backup files exists, but this is far from what is needed: https://github.com/frankdeath/hx-tools

Same problem here 2024

* Login Failed (Code8000200b) The attempt to secure the connection failed. Anybody knows what can be be the reason for this,? it happened after many years of no problems of using it.

This problem is still happening - Line6 Monkey version 1.77. Is there no support on this thread?

i have the same problem.......whats the issue???

I have the same issue with Win11 integrity and incompatible L6 drivers. I have an HX stomp, but it appears the HXEdit app installs Helix, Stomp and PodHD... I don't use the interface much but... these are the ones Windows lists.. It appears this was first reported almost 18 months ago, and L6 still hasn't fixed it? I prefer to run with memory integrity active, not disabled.

I have the same problem...

This could actually be a little easier to solve. Hello. I am a Japanese music producer. use translation. In my case, I got the 1116 error, yellow pick like everyone else, and couldn't load any presets. One solution is to first open setting and look at the [Hardware Compatibillity] column in the Current Hardware Compatibillity Mode tab. If it says Helix Floor~~~, click it to turn it off. User presets are initialized, but as soon as all the picks are taken and can be read, the error no longer occurs. I'm a Helix native only user. This works even if the initialization button is unresponsive.

I have been working on understanding the Pod Go files and the Helix files so I could determine how to convert between them. I have completed the first draft of the format document that explains the file formats and shows how we could convert between them. The document can be found here: For me, the next steps are: Verification of the information, by creating files and verifying against Helix (I only have the Pod Go). Creating a conversion document that shows how to convert for each item. Creating a converter. The convertor would simply "dumb down" a Helix file for Pod Go, and beef up a Pod Go file for Helix. Is this something anyone is interested in? It was a lot of fun, but a lot of work. I would like to know how much interest there is before I go further. (Side note: it looks like steps 4 and 5 could be using Rocksmith to create a presets from your favorite Rocksmith songs.) Thanks for your time. I would love to hear your thoughts.

The Line 6 specs state the Powercab has a specially designed co-axial speaker, “ and a compression driver” In fact there is no additional separate compression driver. The compression driver fires through the centre of the 12” speaker in the way Tannoy and Altec originally designed, hence the “coaxial” term. Unfortunately the dust cap on the 12" speaker is acoustically pretty opaque (see the first photo), and the 12" cone isn't narrow enough to load the compression driver like a real horn or flare would. Consequently this design is a long way from being a true FRFR speaker, and its HF response is severely curtailed. I bought my PowerCab to use for both acoustic and electric amplification, but it falls well short as an acoustic amp. However, I am about to try replacing the "coaxial" design with a separate compression driver and horn to see if I can improve the HF response overall.

So I had a couple of glasses of wine, and decided to have a go at removing the amp, cab and EQ blocks, using the hack all over the internet using a text editor. I read that the amp, cab & EQ could not be removed, but i had a go and you can!! Yes you can max out the DSP, and yes I wouldn't use it, I like the amp and cabs sims, but for a stomp box direct to amp feature it seems to work. But combine it with another footswitch for about £30, it opens up this bit of kit massively. I've attached the preset, have a paly and I'd appreciate the feedback with any issues, I messed for about 2 hours with it and it seemed OK Dave_Blocks.pgp

Here's the response I got back from Line6: Thanks Paul for your patience. Right now, the only work-around to install our drivers is to disable Memory Integrity. I've informed my team about this issue, and they're already aware. This is the only work-around right now for our products. We've made the suggestion to find a possible solution with future updates, but that's not something I can promise for now.

It seems Helix drivers have the same problem in windows 11: --> Latest drivers suddenly incompatible with Windows 11 _______________________________________________________________________________________________________________________________________________________________________ All about POD HD500/X help and useful tips

I just opened a Line6 ticket and asked for an updated driver. Let's see what they say...

I opened a ticket on this and unfortunately Line 6 no longer allows their plugin to authorize (it phones home via the internet and they have turned the service off). They should at the least, just open authorization up permanently in some way to those who own the hardware... kind of stinks that they'd do it like this. Very unprofessional in my opinion. Because of this, I won't be buying any more Line 6 hardware and selling off all of what I have other than the Echo Park delay (designed by the owner of Merris effects). I'd sell that too but it's really the only thing I can't live without that Line 6 has made to date. Nothing else I've found comes close to that tape mode. P1 Tape Delay (free plugin) is pretty close though. Bummer because Line 6 does make a decent product. It's just the support that's a bummer. I purposefully don't use Reason versions that phone home. The old versions have most of the sound possibilities and are forever installed with no possibility of them no longer supporting phone home registration every time it loads. In my opinion, this is like the reverse of "cracked software". Cracked software is the customer stealing from the vendor. On the flip side, discontinuing the ability to login and use software that was purchased (software that was not sold with an expiration date and assumed allowed to be used as long as the hardware dongle (Toneport) is working), is the vendor stealing from the customer. Neither case is fair or right.

Why not just produce a manual or tutorial for the app explaining its functionality, features and the parameters? I just got a Spider V 20 and the Spider Remote app and I'm spending more time trying to figure out its features than I am playing.

I had the same problem . Phones mode needed to be LINE instead of PHONE. You get to this menu by holding the Home button and scrolling down past the wireless settings