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Are all of your computers Windows 11? A recent update (maybe several) caused the problem. On one of my W11 boxes the problem was caused by a ".net Framework" update (KB5092427). Rolling back to a restore point previous to that update and preventing Windows Update from reinstalling it fixed the problem. On another W11 box I didn't have a similar restore point and simply uninstalling (KB5092427) didn't fix it. On my last remaining W10 box it's not an issue, USB MIDI works fine.

Especially when NAM v2 is now out and able to run on hardware with much fewer resources. Also - note the comparisons on the proxy / NAM / QC / ToneX quality. Not looking good for Line 6. https://www.tone3000.com/blog/introducing-neural-amp-modeler-nam-architecture-2-a2

[Fixed] Root cause was server issue with Line 6.

@waymda Yes of corse, very carefully !

I have a lot of experience with the live sound mix and my OG Helix. If you want to "cut" through the mix, there are several ingredients and lack thereof to achieve that. So number one: reverb sounds good at home, sounds good when you record your guitar directly, but live it buries you and make your playing unintelligible. If you have any type of hall reverb, it should be lowered to a minimum, or removed. Concert spaces have natural reverb, so you really do not need any, except for special effects, or for that drippy reverb sound that surf music requires. Instead of reverb, I use subtle ping-pong delay that bounces a few times left/right, but does not cover up the initial attach of the note/chord. There are also "ducking" reverbs that let the note ring out, before applying. Also for regular reverb, the "pre-delay" parameter is very useful to be able to hear the initial attack of the note, without which it becomes a mess. For live concerts, there's a separate independent mix done on purpose--to represent what it sounds like in the venue, by adding all the reverb, etc back to the sound. And I stress, it's an independent mix from the actual FOH sound mix. If a concert is broadcast on TV, there are 2 sound mixers working independently of each other. So while reverb sounds good and can make your playing sound smoother and better, for live use it's not to be overused. I've listened to board mixes of my live concerts where I played and the guitar doesn't necessarily sound great direct. But that's the whole point--your guitar's sound needs to work for the venue's acoustics, not to sound great as a concert recording. I've also reviewed concert footage that people have posted from their phones, and confirm that that it sounded great with plenty of ambiance. Number two: for solos my approach that has worked for me is always boosting the 2K frequency with an equalizer in my chain. Turning up the volume does not work due to limiters, and whatever else the sound system has. When I needed to really cut through the horns and all that stuff, I boosted it by 10 db for the solo snapshot. Nowadays I go from 2 to about 6 db. Some songs need a deafeningly-loud solo, some don't. So I play by ear. Also depends on the pickups that I use. Single coils already sound pretty glassy, so further EQ-ing is going to sound extremely piercing if overdone. You should not have too much of that 2K frequency, as it is known to be headache-inducing. And when boosting this frequency you will definitely be heard. In my old band I didn't constantly noodle all over the place, I had a few concise solos and that's when it was used. Also I've used it for clean lead lines as well, think "Day Tripper" by the Beatles. That's all 2K, but it's not constantly hitting you over the head, I'd never strum chords with that sound....

The only adjustments I've ever made have been to take advantage of new models or features. For instance I adjusted many presets when the new cab engine was introduced. I’ve never noticed any changes to the sound of existing presets, although I know that in some cases changes were made to specific models. With almost every new firmware release I hear reports from some people that they ‘feel like’ it sounds different for better or worse. I don’t believe I’ve ever seen a verifiable case.

I would be happy to have a phone or video call with you. If you give me contact information I will follow up to arrange the details.

Even on the Helix Floor, the scribble strips are hard to see in direct sunlight. That's why I have always preferred the virtual scribble strips of the Helix LT when playing outdoors. On a dark stage the Helix Floor is king. It could be a very simple software update to also include virtual scribble strips on the Stadium XL. (I don't own the Stadium)

Sharing this because I went crazy trying to figure it out, and maybe it’ll save someone else some time. A few days ago, I tried logging into Line 6 Helix Stadium, but the QR code never appeared. The manual login didn’t work either. To make things worse, the HX Stadium App kept crashing, and I couldn’t update it from my computer or through Line 6 Central. Ironically, those were the two options the manufacturer recommended when I contacted support. Since I work in tech, something didn’t add up. Everything pointed to the app not connecting to the server, which explained why the QR wouldn’t generate. Then I thought: “What if it’s the time zone?” I tried something simple: Disabled automatic time synchronization Set the time manually And… BOOM! The QR popped up instantly, and I was able to log in without any issues. Hope this helps someone out there.

I was frustrated that Helix presets and snapshots often have inconsistent volume levels. That's why I built an open-source tool that automatically measures and normalizes them. It comes as a Windows installer. No DAW required. https://github.com/noseglasses/MatchPatch This project is currently in beta. Feedback, ideas, bug reports, and contributions are welcome! I am a Helix floor user so I can only test on that device. But I am pretty positive that it works the same on its sibling devices. The project is designed in a way that it can be extended to support other devices like the Helix stadium. Hope you have fun with it!

Hi, This is a user to user forum. There are no Line 6 staff here and only very occasionally do they visit these forums - (See the “sticky comment” in the black banner stripe at the top of this page entitled “Welcome to the Line 6 forums”). If you want to know what is happening in Line 6 world, you need to check over on The Gear Page, in the Digital and Modeling section. IIRC, there has been recent rumours of an imminent release of a Native software version of the new Stadium hardware. How true it is, I don’t know, but you can forget any major advances with the first generation version of Native. If you want to use NAM A2 download the updated plugin and patch it in on your DAW. Hope this helps/makes sense.

WARNING! ZOMBIE THREAD! BUT...FWIW - That only affects the blinking of the LED. Tapping to set the actual tempo is still active. Always. Having your Helix for 3 hours is relevant, how?

Well, the info given by @rd2rk in the post above is correct, but you obviously didn’t look too far to find a video demonstrating how to use the Looper function on the LT - YouTube has quite a few, but here ya go:- Regarding your comment - “I hope Line 6 manuals writers read this as well“, you should make a note that this is a user to user forum. There are no Line 6 staff here and only very occasionally do they visit these forums - (See the “sticky comment” in the black banner stripe at the top of this page entitled “Welcome to the Line 6 forums”). Furthermore, the manuals were originally written, several years back, by Eric Klein (Digital_Igloo) Chief Product Design Architect at Yamaha Guitar Group, but he seems to have gone off in another direction and is rather busy with the new Stadium units. If you wish, you can usually find him hanging out in the Digital and Modeling section over on the TGP website, or the Helix Family area of Facebook. Hope this helps/makes sense.

Page 44 of the user manual. It's really that simple. It's a very basic looper, not really intended for performance, more like a scratch pad for ideas or jamming with yourself. One track + overdubs. You can't save a loop. When you leave the preset or shut down the unit, that's it, it's gone!

I've noticed something: I used my Helix offline, away from home, with the group, and now, back home, the time changes about 5 seconds before my computer or phone. If I change the time manually and then back to automatic time with an internet connection, it's still about 5 seconds ahead. The first time I used my Helix, I couldn't log into my account, and it was due to a known bug: the time wasn't correct, even with an internet connection. I had to update it manually and then switch back to automatic. I don't know if this problem is similar...

Hi, I have to agree with you that there is some sort of technical reason for this, in much the same way that a lot of the hardware control options available on the Helix devices are not accessible in Helix Native. It’s the nature of the beast. One thing which confuses me more than anything with this quibbling about an editing feature not being available in HX Edit, is the fact that in order to use HX Edit with the hardware unit, it requires that they are physically connected via a USB cable. AFAIK, the theoretical max recommended length of a USB2 cable is approx 5 meters (16.4 feet), not exactly the ends of the earth, and I would imagine that most folk are actually tethered to their device with a much shorter cable, possibly around 2 or 3 meters. And this is a problem? I guess that, in this modern world, the average multi-fx user has become too idle to reach down and make a physical change to their Helix (whatever model). I mean it’s not like modifying Global Settings is something that requires regular hourly changes and updates to the unit. I have been using my Helix floor for more than 10 years and the amount of times that Global Settings has interfered with my workflow would be… now let me see, ah, yeah - never. Oh, and because I’m a studio rat, I have my Helix on a stand, within arms reach - works for me, but I also have a bad back from many years of lugging heavy equipment around. It’s not exactly a life and death issue, although you did manage to wake dead thread. Hope this helps/makes sense.

It would be the fastest way to get to the current standard or better.

Hi, Currently it only works with text prompts, I mainly use it to have a quick good basis for song covers. I have seen that Positive Grid just launched new Reactor with an app that allows you to create a sound based on pictures, sounds, textual prompts etc. Could be a good idea for an evolution of my own app, or for anyone that wants to contribute. Cheers

Hello, i have learned that after Firmware updates patches may sound different to before and the user has to "readjust" them. Now i wonder if you guys went through this each time you made an Update (may be even with 1024 presets) ?

I tried setting CC#32 to 0, and it changed to the Factory Banks (as I expected). and still went to Preset 001.

Soo validating to hear!! I too have felt the high gain captures sub par. I haven’t heard or seen this too much on the web. But the captures do not sound nearly as satisfying as in the QC. and Xone I totally have experienced the capture “improving” the amp somewhat on the QC. Particularly for high gain, tight rhythm tones, sometimes the QC doesn’t nail the amp perfectly but the result is somehow MORE inspiring to play. Haven’t experience that with Proxy. I really hope Proxy is a work in progress and improvements will be made.

Late to the thread, but the need to drag over of each preset manually seems odd. Did you fully reset the unit after firmware upgrades, before restoring backups, and then allow the machine to rebuild every preset before determining they sound wrong? Skipping any of those steps will result in a mismatch between the preset's definition and how the Helix presents it with new firmware. FWIW I've had occasional preset corruptions over multiple firmware updates so always check each preset before use (post update), and always use the L6 back-up and a library back-up at the preset level to ensure I have the latest version of each preset ready to go if required. Belt and braces appproach yes - but I've been in this space a long time and lost more presets I've modified due to poor management than I'd like to admit.

FYI - I can't work out if you're using white font on a white background, but unless I select your posts they show as blank space. As an OG Helix owner since about 12 months since their release, I expect 12-18 months of ongoing bug fixing of the Stadium firmware as a minimum. For that reason I have not migrated, and won't for some time. Why do I think that? The release was rushed - L6 asked 'the community' if they wanted it perfect or early. The community said 'now' which fits the "you can have it quick, cheap or good, choose two" paradigm - its not cheap as a unit but in terms of development effort that appears to have been the choice. The OG hardware took a number of years to mature and it only models hardware, no playback functions, no will manage everything on stage for you capability (that appeared and matured a few years in) - while L6 has the OG as a starting point, the firmware and hardware is new, and the Song stuff is completely new. If you were about for early update processes you'd know how painful and fraught that was. Song functionality was not available from day 1, and again appears to have been rushed out to placate consumers. A new (from scratch) feature on new hardware was never going to be perfect from release. This is just my view, and doesn't help you now, but gives a perspective. If you're interested, look back through the OG forums and see how long it took for the OG to mature. It was not quick.

Interesting comment. Surely the measure of quality for a proxy/clone capture is the degree to which it matches the sound of the original. If it sounds subjectively different, for better or worse, then the capture is inaccurate. No?

What audio interface are you using? Check its Input Level trim for the guitar input. The incoming signal direct from your guitar is Instrument level. The processed signal coming if from Helix is probably Line level. Big difference. Unless the interface is compensating there’s bound to be lower volume and more noise.

It does sound like a feasible way to do things - maybe that's the way L6 can implement this feature in the future! I am of an age though where I never trust what I read on the internet, and yet even with my inherent wariness, I find myself more and more reading the AI response to a Google search, where before I would always skip past it. Thing is, at least WE know that it's very possibly inaccurate, right?! The majority of people out there probably never stop to think about whether what they're reading is true or not - Confirmation Bias is everywhere these days! (in fact it's the very basis for the algorithms used by companies like YouTube and Amazon etc)

I did submit a feature request via product feedback. I also went ahead and programmed my MC8 Pro for the time being. It has 8 buttons, so I programmed in Stomp A, Stomp B, Combo, Presets, Snapshots, 2 specific presets, and tuner. That is on bank 1 of the MC8, bank 2 could just be 8 specific presets, for example. This has some overlap with FC6 on the Helix Stadium. One thing that is nice with the separate midi switcher is you can stay in Stomp A or Combo mode and switch to specific presets without exiting the mode on the Helix footswitches. One button switching between any modes is very convenient.

Thanks for reporting back. Overall I’ve found AI to be helpful but it’s given me lots of inaccurate info too.

Ha ha! I shall proceed with caution on this matter!

@RJKole This may be a dumb question. How did you go from 2.92 to 3.71? I know I had to go up incrementally until I got to one of the early 3.xx version. Also, once I got to 3.01 or 3.11 I would always backup, reset the helix to default, upgrade, restore from backup, allow the helix to update my patches, then proceed to the next update in order following the same procedure. I know at some point there was place you could not bypass incremental firmware updates and a place where you could. I just don't remember. You can search the Helix history to determine the exact firmware version you can bypass. However, my main question is did you go straight from 2.92 to 3.71 or did you do incremental updates and follow the backup-reset to default-restore-allow patches to update procedure? Again, forgive me if you did follow the early update and backup-reset-restore-update procedures. Thanks, jpd EDIT: you can use the link @datacommando provided to read all the firmware update caveats leading to my probably over the top method when I applied the updates.

Global Settings -> MIDI -> Send MIDI PC Again, the manual….. use it!

Hi, Try here - page 8 https://line6.com/data/6/0a00051afdbe673ccc8bdcf2d/application/pdf/HX Effects 3.80 Owner's Manual - English .pdf Hope this helps/makes sense.

Unfortunately the link leads to nowhere. But I think this would mean changing the connections on my mainboard as the system drive is assigned to a different connector right now.

Your comment triggered old memories from decades ago. I then purchased a standalone GSmart or GPSmart, can't really remember now. The device worked great, untill one day it stopped locking on to satellites, rendering the device completely unusable. It soon came apparent that many people with the same device had the exact the same issue! One clever person commented on the forum that he new what the problem was and reported it to the company selling that device but nothing got fixed by the company, so the clever person decided to fix it for all of us, free of charge. Apparently the microchip's Almanac was set up with an obsolete date that when the time came the coding would change, to start locking to fewer satellites and unless (then) it would connect to more than 3 satellites, it wouldn't work smoothly or none at all, hence loosing tracking. After installing that DIY firmware from that person, everything worked perfectly for everyone straight away. Since then I have always been suspicious if suddenly some electronic device stopped working as it should. When a microchip is involved, anything is possible. Like you, I am not moving to Stadium any time soon. To much money for very little gain (pan intended) LOL, My helix floor gives me what I need, the rest that is on the Stadium, either I won't use or have my laptop software doing it already. I use the laptop already anyway.

To my understanding the issue boils down to signal-to-noise ratio. Like Quad Cortex, the Stadium delivers the optimum ratio to the receiving equipment at 0db (unity gain). so depending on who's operating the receiving equipment and their preferences/workflow (FOH at gig?) this may be what they want. Or not, and they will guide you otherwise. If you're alone at home it doesn't really matter. If you hear noise at your preferred volume listening level tun up the Stadium output and turn down you speakers/monitors.

You can submit feature requests to the Line 6 development team here: https://line6.com/company/contact/productfeedback/

Best practice. -Battery won't drain as fast. -Less chance of having 1/4" TRS and VDI audio plugged in at the same time,... which is a no-no that pulls current that can damage jack and sometimes other circuits.

Yes, a VDI cable (Variax Digital Interface) connecting the JTV-59 to your Helix (Floor, Rack, LT) will both power the guitar and allow you to use Workbench HD. Short term, for testing, a standard RJ-45 cable will do. Longer term you will want the protective housing on the end of a VDI cable.

If you mean a hardware upgrade for the existing HX Stomp/XL device I think almost certainly not. If you mean a Stadium style device with Stomp-like form factor I think it’s a possibility at some point in the future but don’t hold your breath. Long time, I would expect - if ever.

Yeah that seems to address the one issue I have actually with full backups on the stadium.

Both sound the same. AMP+CAB is convenient (one block only, can be saved and named as Favorite). Two blocks provide options (dual cabs, cab split to FOH etc).

Well, I "fixed" my issue by using another router. I forgot my partner still had the old one we stopped using when she upgraded to fibre internet last year. Her Linksys EA7500 works perfectly - no drops after 3 hours. My ASUS RT-AC68U was...dodgy.

It works for me with an adapter using the AX88179 chipset. Specifically, it's this one: UGREEN LAN Adapter 1000 Mbps USB Ethernet Adapter USB-A to RJ45

I recently had to have a new unit shipped to me, which is my third now, (first was a brick from guitar center, second was great for a little more than a month, but when I hit the limit on the memory card, the original 32 gig that it came with, the unit went seriously wonky and wouldn’t save anything, and the song files in showcase kept showing up even after deletion, on to the third unit). This unit has been great as well, until just this week. I got the John Nathan Cordy stadium preset pack, and loaded a few presets on the unit. The unit performed fine until I switched between one of my presets and the new one I had imported to adjust the volume levels. The matrix mixer froze, everything else on the unit seemed to work but no audio was being output, maybe I’m the only one having this much trouble with the stadium, but I think this is unlikely, it seems more to me like there is a bug in the file management, this would explain a lot of issues with settings not being saved, random logouts, WiFi drops, snapshot states not saving, and the thing in showcase I’m still noticing which is the place being saved for deleted tracks. I’m not for sure about this, but I feel like line 6 should be looking hard in these areas, to fix some of the major bugs, because if my second unit was any indication, one wrong move with memory, tanks the entire unit.

I was already using mesh wifi but, when I got a router from my new ISP, my Ring Doorbell chimes stopped working along with several other items. I switched the new ISP router into "modem-only" mode and added a wired router before the mesh. And everything came back online.

Olá, queria saber se alguém sabe se tem o aplicativo amplifi remote para as versões mais recentes do android? Troquei de aparelho recentemente, porém por ser uma nova versão do android o aplicativo disponível simplesmente não funciona. Hello, I would like to know if anyone knows if there is an Amplifi Remote app for the latest versions of Android? I recently changed my device, but since it is a new version of Android, the available app simply does not work. Or if there is an alternative way to use the app.

Hmm… not sure. It’s very confusing because my account states: You currently are using 4 out of 5 active devices. You currently are using 6 out of 11 lifetime devices. No idea how that works out.

Unfortunately no. You cant disable Tap Tempo on the Helix.

I use it quite well in my Stone Temple Pilots band for full songs (Sour Girl) and for parts (Interstate Love Song, Creep). It took a few breakthroughs to get it to sound right. I can share the blocks of what I have saved if that could help, rather than a full preset. I believe my current 'acoustic path' in my presets where I need it consists of this: Gain Block > Compressor > Acoustic Sim > EQ > IR (I use 2 Acoustic IR's here, one more bright and one more wooly and mix the levels) The trick for me (I have the signature Hetfield EMG's installed) is the gain block. I found that, similar to the poly blocks, too hot of an input will trigger the poly/sim block to be fed too much information. Not that it cant keep up, but rather that too much 'noise' was coming through. By reducing the signal level by about 4-6db, it let me get more of the acoustic attack only coming through and not as much unwanted noise that wasnt needed for the part I was trying to play. You could use the input pad instead, if you arent already, however I prefer having the number of reduction there in front of me, and I had space in the preset, as well as making it snapshot assignable for songs where I split between an electric sound as well. Also the compressor, I feel is important to set right. Too much and you miss the dynamics of the strumming an acoustic. Its a flat wall of sound and sounds like an effect. If you get it just right where it needs to be it helps maintain a consistent signal, without crushing the dynamics. I played with putting this before and after the acoustic sim, and felt it was better before. As far as making any tweaks to make 2 guitar sound closer overall, I would start with whatever acoustic sound gets you where you want on your main axe, then add the EQ or tweak the gain block to help match that one with the 2nd guitar. I'm at work, if I remember later I can share the blocks I use.

Hi everyone. I'm still using the old GuitarPort hardware coupled with the PodFarm2 software package. I'm wanting to upgrade my hardware to whatever the current replacement is for GuitarPort but it's not clear as to what that is. Or, if there even is one. The original GuitarPort basically 'became' your computer's sound card. I really don't want that to be the case with whatever I replace it with. I now have two computers, one with the GuitarPort hooked up. I want to get rid of the need for the 2nd computer since it just takes up room on the desktop for the sole purpose of running the GuitarPort. Does Line 6 offer a similar hardware device as the GuitarPort that works as an amp modeler and acts more as an audio interface for the guitar instead of a replacement for the soundcard?