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psarkissian

Service Engineer Moderator
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Everything posted by psarkissian

  1. Reminded them where to find a few things on the tech site including the tech bulletin. We will see where it goes from there.
  2. Looking over their specs, like other pick-up makers,... it's assumed it's going into a normal guitar with passive electronics. Variax system is active electronics, and requires passive pick-ups to have a certain DCR range or it won't match to the rest of the circuit, an that will change the tone EQ. As for noise,... one also has to consider the sources, such as lights or nearby appliances. I have a Gibson with stock p90's, never had a problem. Serviced JTV-59P's (with P90's), noise is only a problem when I face florescent lighting here.
  3. Authorized service centers have access to our service manual and service information such as tech bulletins. They will also have access to our service tech email channel to consult us. https://line6.com/find/service_center/ If you are in Sanitago, Av. Chile Servicing: Electronics,Guitars Espana 393, Nunoa Santiago (56-2) 375-2900 info@audiomusica.com would be the one in that area. *** Very good, I have been contacted by them and responded.
  4. Not by much. You may not even notice. It becomes more apparent as you go higher. 10k is darker, 12k is darker almost muddy. Would be easier to use Workbench HD. That way changing it is easier than physically messing with it.
  5. 1) Have to use pick-ups with a DC resistance (DCR) spec of between 6k Ohms and 8k Ohms. It needs to be matched to the active circuitry or the EQ tone won't sound right. 2) Follow the wiring diagram for 59's that is in the Knowledge Base here. 3) Chances are the buzz is from the set-up, it probably needs to be dialed-in just a smidgen.
  6. No. The load impedance drop would bring the current level up and blow the amp. That's why it's designed to cut-off speakers when used that way.
  7. Dongles, interface, cup holder in your car,... all part of the package in a new product. If it's lost I sympathize. But we need to be real about this. More gets accomplished with a carrot than a stick. Attract more flies with honey than with vinegar. And all those others. What silverhead said. And no, he doesn't work for us. I think he is still an authorized service tech. Log a Support ticket, they are reasonable people. No need to get hostile yet. "... Line6 products, and god knows I've owned a lot of them. " --- I see only two items in your account, one still registered. Let Support know which Variax and which computer OS. They can you know your options. Registering your guitar in your account helps, since the more info we have the better we can solve this.
  8. Have the set-up professionally done by an authorized service tech who knows the product.
  9. 1) Should be 1/4" with TRS. 2) Sounds like the guitar needs a trip to your local Line 6 authorized service tech who does Variax guitars.
  10. The guitar and VDI line on the 500X should be checked out by a Line 6 authorized service tech.
  11. Also, use pick-ups with a DCR of between 6k and 8k Ohms, or the tone EQ will sound off. too high, it will be dark tone, too low it will be thin and tinny.
  12. Double check with the wiring diagrams in the Knowledge Base here for pick-up wiring of 89/89F guitars. Make certain they work together.
  13. L6 Link and MIDI data are different, can't piggy back on one another.
  14. Tubes and bias??? Don't know. The service bulletin would be.
  15. Google Translate,... I have had my HD500 for over 5 years. I have taken great care of it, but last week, for some reason, the expression pedal turns on its two buttons (red and green) and does not work, and the vertical effects navigation buttons (eg 5A , 5B, 5C and 5D ), they don't work either. to select an effect, I have to navigate through the vertical buttons, see the effect on the screen (5D for ex). If I decide to switch to 5A, and select the A button, it just doesn't switch. If I go back to the vertical buttons, it shows me the 5A I select, and it enters. I HAVE THIS SAME PROBLEM AND I ALREADY RESTART NOTHING AND IT DOESN'T LET ME CALIBRATE. SOMEONE PLEASE HELP ME THANK YOU IN ADVANCE
  16. No problem. Saw it in your account,... I deleted the link. Not a good idea to leave it out in the open.
  17. "Will there be a problem with using the 250K pots with all three? "--- Yes, don't do that.
  18. Log a Support ticket in your account, they can get in touch with me about it.
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