theElevators

Press the Mode button... you are probably in pedal board mode... If you are then the snapshot buttons will disappear/reappear if they are not assigned to buttons using Command Center (look it up). A somewhat related example... I have all my presets running in snapshot mode -- 8 snaps. To avoid my snapshot buttons disappearing, I recreated all of my snapshot buttons in stomp mode. So if I press the "mode" button, I will still see the same snapshots, but without the up/down buttons.

You'd have to replicate your signal path twice.. on the Helix you can do that. You have 2 DSP chips, in other words 2 lines on the Helix. So create your signal twice: top one will be the XLR mix, the bottm will be 1/4". Frankly sounds like an overkill. But doable.

There's actual volume, then there's "perceived" volume. If it cuts through the mix, it appears louder, even if it's not necessarily "loud". So the only practical thing to do is use your ears and test things in context IMO.

Check out snapshots though! They are a vast improvement over having to use presets/effects. Otherwise, you are not taking advantage of the latest Line 6 software improvement...

Yeah, I don't know what to tell you, why some people have no issues, yet some have switches malfunctioning early on. Like I know a guitarist who used Pod HD500 for 10 years, and then used it as a MIDI controller for his Kemper also for years... constantly playing gigs and going on tour -- 0 issues. Regarding being a heavy stomper, it's a spring mechanism, so it shouldn't matter how hard or light you press the button. Maybe it's a bad batch, same as with my Helix. My EXP pedal was also not tightened properly and I had to open it up and tighten the screws. Who knows? But again, from personal experience: after cleaning my micro switches a year ago, all switches are still working 100% correctly. So I still think that there is an issue when you first start using your HX product there is some kind of debris that get stuck in the micro switch... That black foam disintegrates when you first start using your gear, and then the foam gets more sticky or something so it doesn't flake as much. Try cleaning the switches first with liquid DeoxIT. Re-soldering the micro switches can be a big job--don't want to brick your HX gear if you're not careful.

3.61 is the desktop editor update only.

To me it sounds like the Boston tone, but completely dry (no reverb/delay). This guy pretty much nailed that sound, you can try to use that as the basis for your sound:

So it's still not fixed? Unacceptable! That's why I'm still on 3.11. Don't want to inadvertently break my presets. You may want to downgrade until this is fixed. IMO not worth the several new effects to have this insane chaos happening...

Assign all blocks to the same foot switch. Then turn some of the blocks off: aka bypass them. Save. Now your foot switch will toggle between certain blocks. Block a on and block b off; then block an off and block b on. The foot switch basically toggles the on/off status with each button press against what you have saved.

OK, I tried the smart harmonizer, all different keys / intervals and there is NO WAY to program it to play the entire solo as on the record. Unless you want to keep switching keys/intervals in the middle of playing each phrase -- it's impossible, so I wouldn't even bother with it. And I'm a kind of a guy who loves auto-harmonizers. It's just that they are not smart enough for what we need to do. For this to be played correctly, we'd need a way to assign which harmony corresponds to what pitch. If you want to replicate the solo with one guitar, you may want to use a looper and record the 2nd part -- record it with a metronome, and make your drummer play with a metronome. I've done that in the past. Just make sure that the metronome tempo is whole numbers, not something you pull from the internet that may not be exact.

Well, finally! This was broken since 3.15!!

It's an HX Edit bug after all! Bug Fixes in 3.61 EXP Bypass Toe Down Behavior parameter was reset to Heel Down when copy/pasting a preset, exporting/importing a preset, or restoring from a backup. Bass cabinets incorrectly displayed guitar microphone graphics. Other minor fixes and improvements.

You can achieve interesting sounds by breaking the rules. For example, everybody says add reverb at the end of your chain. Prince did the opposite -- he added reverb before gain. End-result interesting / unusual chaotic sound. https://youtu.be/00199ZXKZK8 Typically nobody adds effects between the amp and the cab, but nobody is stopping you. You can also run a cab into an amp. You may achieve interesting colors... A guitar processor allows you to achieve studio-quality sound for live use. Studio-recorded guitars usually are recorded dry; then stereo delay/reverb are added in post-production. So if you add effects after amp/cab, that's what you will be mimicking. Anyway, no pros/cons I can think of, except like @rd2rk said, so what sounds best. For example I was searching for that springy spongy 60's surf sound... and no matter what I did I couldn't get it. Until I tried an envelope filter as the secret sauce in addition to the usual '63 reverb or "hot springs" and an amp.. All of a sudden the sound I was hearing in my head was achieved. Another example everybody looks at me like I'm mad when I say I boost my solos with an EQ block where I boost 2K 10 db -- they think it's too much, it's incorrect, it's this and that. Well, it works for me and it makes my solos pop.

I have a bunch of delays that I run after my amp / cab in all of my presets. So for me it would be a giant pain to have to maintain 2 signal paths: one for stage volume and another for FOH. Every time I change the delay time for FOH, I'd need to mimic it for the monitor mix. No, thanks. BTW, Pod Go has a way to disable the amp for the personal monitor mix. No such thing on the Helix.... it’s a common misconception that you absolutely have to turn off the amp/speaker sim if you are running into a physical clean amp/effects loop. Not so. Trust me, I use my sound exactly the way it is to going to FOH and running it through through a power amp + speaker, and it’s fine. Very rarely I have to apply global EQ to 1/4” to take out the bottom. However, again, there is no rule set in stone that you have to disable the amp if you are running through a physical amp/cab. If it sounds fine then who cares if you have an extra amp. What is the worst that can happen? Having an additional amp may add more gain to your sound.... And an additional speaker cab may remove the top from your sound and make it more muffled, that's all. In my experience Fender-type clean amps or a simple solid state power amp like Baby Bomb that I keep raving about running into a single 12" speaker do not color my sound in any way. I get the same familiar sound I get at home on my mixing monitors. My source: I've played lots of shows in the US and abroad; indoor/outdoor for several thousand people. But then again, Helix is so flexible, that you can make it fit your workflow and break any rules you want, nobody's stopping you.

Correct. Headphones I set to "Multi". That means that whatever is routed out of the Helix will also go to the headphone jack. So you should also set it to "Multi". Multi includes both 1/4" and XLR. (On the Helix, when you build your preset you can specify where the output is going. For me it's always out to Multi. But some people may route things differently to 1/4", for example bypassing the amp block. So you can specify what exactly you want in your headphone mix...)

Go to Global Settings, then In/Outs. Go to "Volume Knob Controls" and specify what you want it to control. What I personally do is I send XLR L/R to FOH, while I use 1/4" Left as my monitor mix. I have it so that only 1/4" are controlled with the volume knob. Headphone jack controls ... the headphone volume. Balanced output should go to Front of the House, so there are is 0 interference. So if you have two outputs: XLR and 1/4", XLR should go to FOH, and unbalance 1/4" should be used as a monitor mix IMO. But feel free to do whatever fits your workflow.

Most likely they did not replace the switch, just sprayed it. Yes, the foot switches tiny cheap micro switches are of very low quality. You can search the forum, it's nothing new. Cheap, small, made in China. For me, my Helix Floor started having issues after a year and a half of very light use. I am quite sure that the foam from the screens disintegrates (especially initially) and gunks up the switches. Some Line 6 products have more foam: Helix Floor, HX Effects. Some have less: Helix LT, HX Stomp, etc. So this explains why my Helix LT which I use a lot more had almost no issues, while the Floor was already having issues. Anyway, I decided to fix my Helix LT's buttons by myself by taking it apart, cleaning the switches with liquid DeoxIT -- a year and a half later all buttons are still working 100%. I didn't have to do it, but I wanted to make sure my buttons were all flawless... I also vacuum my Helix from time to time to get all the dust from the switches / pedal. Especially if I play an outdoor festival, or on a dusty/dirty stage. And also clean/cover up the Helix when I'm not using it.

Try one of the factory presets -- still the same result? I'm just suggesting that maybe it's your choice of an amp / settings of the amp that can be doing this? It's entirely possible to create a preset that will sound noisy/harsh and absolutely unusable especially with single coil pickups. So let's start from the beginning to ensure it's not user error first.

The main purpose for Global EQ is to adjust/correct your existing pre-dialed in sound for various problematic scenarios. Let me explain: You set up your sound for live use: you have all your effects, amp/cab, and everything sounds great when you play with your band. During that dialing-in phase, you apply whatever EQ you need inside the signal chain, this would be your 10-band EQ block. Or you may adjust the amp block to your liking, the possibilities are endless. Anyway, you've achieved your perfect sound and you call it done -- locked and sealed. Then one day you show up to play a gig and there is a speaker cab that has some unruly parasitic frequency. Maybe the speaker is torn, who knows. No matter what you do, you have certain notes resonate, and the whole stage rattles. This is when you use Global EQ. GE allows you to keep your presets intact and apply EQ on top of it to notch out certain bad frequencies. If you're using an FRFR GE will give you the tone controls that FRFR does not have. In a perfect scenario, GE should be set to not affect the mix that you sent to Front of the House, but only your monitoring situation (wedge monitor, powered speaker, FRFR, amp/cab). So back to our hypothetical situation, you go and notch out the problematic frequencies, but only for your stage volume because GE applies only to 1/4" out but not XLR out. Front of the House will receive your perfect sound that you have spent all this time perfecting -- your XLR outs that do not have GE. Global EQ settings may vary from one venue to another, so there's no such thing as a perfect Global EQ.... In a perfect world, you won't need to use it at all. I'm a guitarist, and I do not touch GE 90% of the time -- it's bypassed. I use a power amp + 12" speaker; and it sounds good to me. My power amp does not have any tone controls. Sometimes the stage is weird, too boomy or something, and then I EQ out the bottom, while leaving everything else as before. Also sometimes the sound guy I work with complains that my stage volume bleeds into the audience and he doesn't like the sound I have on stage -- Global EQ to the rescue! If I'm playing a big stage then that is no longer a problem, that's when I tend to set my monitor mix to my liking. If the stage is deep, nobody really cares what sound it is, as long as I'm happy. So to answer your question, Global EQ should be off at all times unless the stage/amp/cab you are playing through are giving you a problematic sound and you have no way of fixing it with your on-stage equipment. You have a power to apply "master EQ" on top of everything for 1) personal monitor mix 2) FOH mix 3) both. But in reality you should only use it for the personal monitor mix, unless your presets are badly adjusted. That's the main purpose of Global EQ, but feel free not to listen to me :)

Could you please clarify? Fraying? or frying? Like wires melting or getting undone?

Yes, there are tricks to prevent popping, like an A/B path. I learned to overcome it by adjusting my playing :)

With the EQ it is not as sensitive to different guitars! In my case I can play my Brian May guitar and Strat on the neck pickup and get a very similar consistent sound. With the acoustic sim, the Strat just sounded like an ice pick with 60-cycle hum/buzz. So this option in my setup works 100x better!

Just posted a video on my channel. Basically, I came up with a better, more reliable "acoustic" sound on my electric guitar using an EQ and Reverb. I just wanted to share it with you, because I spent several years trying to dial in my sound...unsuccessfully. My sound is obviously not 100% like an acoustic, but a good convincing approximation for live playing. The only thing that is still a problem is the popping sound when you engage your acoustic guitar sound after an electric sound, when the amp block is bypassed. But this is also there with an acoustic simulator, just need to add some delay spillover between snapshots to overcome that, and basically not strum when switching sounds from electric to acoustic. Here you go:

Have you tried factory presets? If you select a "blank" "new preset" preset, is there still noise? How exactly are you connecting your Helix, and what do you use to hear the sound you're making?

You can get your setlist from HX Edit. If you have 20 songs or so, you can capture those titles in one go.