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psarkissian

Service Engineer Moderator
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Everything posted by psarkissian

  1. It's a slide switch, page-4, item #15 in the manual diagram.
  2. Log a Support ticket in your account. Could be,... -Computer OS. -Something is up with the main board. -Something is up with the jack plate. -Using the guitar to computer interface device, not made for Variax/computer connecting. Surprised that your serial number would have that problem, it's a more recent build 2017 vintage.
  3. Looking over your info and your Support ticket, and no service history here, it's probably long past time for your 50,000 mile check-up. A Support person will let you know the options available to you regarding servicing.
  4. Slemmons Music Services Servicing: Electronics,Guitars 3003 Commerce St. Dallas, Texas, 75226 214-747-1090 service@slemmons.com Freeman-Tuell Servicing: Electronics 7911 Ferguson Rd. Dallas, Texas, 75228 214-324-1132 freemantuell@yahoo.com Audio Electronics Servicing: Electronics,Guitars 10870 Plano Rd Suite C Dallas, Texas, 75238 214-349-5000 AED@audioelectronics.com
  5. Where about in North Texas? Have three in the Dallas area and two in the Fort Worth area.
  6. https://line6.com/find/service_center/
  7. There is also a switch on the back of it for Low Volume when playing in small spaces like one's own home.
  8. Check the Line 6 Downloads page, make certain Workbench is compatible with your computer OS.
  9. When shipping your guitars, for safety reasons, please take the battery out and put it in a side compartment in your gig bag or guitar case. The Li-Ion combination can be unstable under certain conditions. Never had a problem with JTV batteries, don't want a first time. It is simply a good safety precaution. Rock N' Roll!!!
  10. When shipping your guitars, for safety reasons, please take the battery out and put it in a side compartment in your gig bag or guitar case. The Li-Ion combination can be unstable under certain conditions. Never had a problem with JTV batteries, don't want a first time. It is simply a good safety precaution. Rock N' Roll!!!
  11. When shipping your guitars, for safety reasons, please take the battery out and put it in a side compartment in your gig bag or guitar case. The Li-Ion combination can be unstable under certain conditions. Never had a problem with JTV batteries, don't want a first time. It is simply a good safety precaution. Rock N' Roll!!!
  12. What brand and number are the tubes? Are they a matched set of power tubes? Were the pre-amp tubes changed out? Being a head,... are the speakers being used plugged into the correct impedance outputs?
  13. What crusinon2 said. Don't use active pick-ups, the supply volt rails are not compatible with JTV electronics. -Whammy bar,... Bigsby B7, like the stevekc photos are the more compatible fitting ones. stevekc knows, I serviced one of his with the Bigsby on it, works pretty good. -Pick-ups,... use passive pick-ups with a DCR spec between 6k and 8k Ohms for proper impedance matching to the rest of the Variax circuitry. There are wiring diagrams here in the Line 6 Knowledge Base. Wiring pick-ups in a 59 can be tricky because of how it's mounted, so be aware of that. -Locking tuners,... Schallers, Gotohs, Sperzels, have a 59 here in the Line 6 service lab with Klusons that works good too. Best to go to your local music/guitar store to match up for the right fit and spacing between tuners. Also how high the string hole is matters, as you need to maintain a 12 to 15 degree breaking angle between the string nut slot and the tuner string post hole. And the diameter can't be too wide, or there may be problems with sideways angles that can induce secondary vibrations at the string nut slot. ***Now, all that said,... Line 6 does not support modifications that alters the functionality of the product. It can void any warranty. Proceed at your own risk and ability comfort level. All too often someone tells me they are a tech, then two weeks later their product ends up on my repair bench because they got in over their head. Be aware, happy hunting. Make some good music!
  14. What crusinon2 said. It's referred to as the dual tone effect. Hearing the standard tuned strings off the guitar, while hearing the Alt Tune signal through the amp. Turning up the volume of the amp, or using headphones will negate that.
  15. Take it to a Line 6 authorized service center in your area to be troubleshooted by a tech, as they will have experience with our product. And they can consult me if they want. https://line6.com/find/service_center/
  16. Probably tubes. How long since the last tube swap? What brand and numbers are on the tubes? MkII version?
  17. What cruisinon2 said. Workbench HD is good for doing that. That's what it's for.
  18. No! Don't do that. Different capacity, different charge/discharge rates. Always use the official devices, they are made to be optimally compatible, use ONLY official Line 6 chargers with Variax guitars.
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