Line6Pete1
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General info about creating a backup to the microSD card can be found in the Helix Stadium Manual here: https://manuals.line6.com/en/helix-stadium/live/helix-stadium-maintenance What is the Minimum and Maximum capacity of the microSD card for Stadium? Minimum size 32GB Maximum 512GB verified, larger cards are under investigation. Needs to be formatted on the Stadium itself to create the right partitions. HC and XC compatible Are there any file size restrictions, such as a 4GB limit per file? There is no limit, but if the SD card no longer offers enough storage, an alert will be presented. The user can then choose to delete certain files OR use another SD card. Are SDXC cards supported? Yes. Will work the same as a regular Micro SD. Minimum capacity of 32 GB. Maximum 512GB has been verified. U1 Speed Class (or higher) is recommended in the manual. The SD card needs to be formatted through Helix Stadium's Maintenance Mode since it creates its own partitions. Which file formats are supported? The partitions it creates are exFAT (Stadium) and FAT32 (Looper). This is done during the formatting process on the Stadium hardware in Maintenance Mode. For Song view: song files loaded need to be .WAV files. How do you enter Maintenance Mode on Helix Stadium? Turn the Helix Stadium OFF and then while powering ON hold down the HOME and SONG VIEW buttons for about 10 seconds, or until the screen turns on. Then you'll see the screen boot into the maintenance window with options on the bottom of the screen.
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Setting up new Stadium XL - No QR code, no 6-digit code
Line6Pete1 replied to Mike1225's topic in Helix Stadium
I don't think I'm incorrect. I was helping with the question from the OP. Trying to keep this focused on a solution to the login issue, thanks. -
Setting up new Stadium XL - No QR code, no 6-digit code
Line6Pete1 replied to Mike1225's topic in Helix Stadium
I don't think that will prevent anything from happening if its just part of the driver install. Drivers are part of the Helix Stadium application software installer. Once installed, it will prompt you to re-start Windows. If you're using Line 6 Central, you want to make sure you're using a USB-C to C connection directly to your PC. No hubs or secondary connections. Helix Stadium should be closed, and not running in the background or bottom of the screen. If drivers are installed properly per the installer, "Helix Stadium XL" will appear under "Sound, Video and Game Controllers" within Device Manager on Windows. To keep it simple, please try connecting to WiFi for updates and follow the steps I mentioned in bold if you can't login. -
Setting up new Stadium XL - No QR code, no 6-digit code
Line6Pete1 replied to Mike1225's topic in Helix Stadium
Thanks for letting us know. This is a known bug and our team is investigating the issue to try to solve it. Here is some steps to try for anyone that might encounter this: We strongly suggest doing the update through a stable WiFi connection. Ignore the USB-C work-around until you've tried these first two steps: 1. Some users have found that toggling the WiFi feature OFF, then back ON should allow them to re-connect to login. 2. Try to manually set the Date/Time to OFF in Global Settings, then set it manually to today’s date. After that, see if you can try the login with the WiFi connection still on. 3. If that doesn’t help, the other work-around is to try installing the latest firmware with Line 6 Central with a USB-C to C connection. Download Line 6 Central from our software page: https://line6.com/software/ For Windows, it’s good to install the Helix Stadium app, but it doesn’t allow for updates. They’ll need to use Line 6 Central for the update process. Once they have both installed, only open Line 6 Central. When Stadium XL is connected, click on the option to download the latest update 1.2. The update goes in two parts, first it downloads - then it asks to “Perform” the update once complete. -
When you install the Helix Stadium software, it will prompt you with a pop-up to access your Local Network when trying to connect. It's best to click "Allow" then your Helix Stadium software should connect to your Stadium device. If you don't have permissions turned on, then you can do it manually though System Settings: Choose Apple menu > System Settings, then click Privacy & Security in the sidebar. (You may need to scroll down.) Click Local Network. For Helix Stadium, turn the ability to access your local network to ON.
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Helix Stadium connection with PowerCab Plus and L6 Link
Line6Pete1 posted a article in Helix Stadium
For now, the only options for connecting Helix Stadium to the PowerCab 112 PLUS and 212 PLUS is the 1/4" or the XLR cable connections. The L6 Link connection is not available yet because the Expand D10 box has not been released. All the features that are included with the L6 Link connection, this would need to go along with the Expand D10 additional hardware. (Release date TBD) The 1/4" or XLR connections doesn't have any additional 'controller' features. When future updates are released, they'll have the ability to connect with D10 Expand and then L6 Link to the PowerCab. This only applies to PowerCab 112 PLUS and 212 PLUS that includes the L6 Link connection. The Expand D10 is currently only available for pre-order at various retailers. Check our product page for more info, and future announcements: https://line6.com/helix-stadium/ -
Thanks for bring this to our attention. Our team hasn't fully tested with Mac OS Tahoe yet. I will bring this info to their attention. We're received other reports about this, so our software team is already aware. I can link them to this video as well. Since the update was just released recently, we're hoping to take a look at this issue soon. In the future, if you have a concern please submit a support ticket here: https://line6.com/support/tickets/
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POD Express/POD Express Bass/POD Express Black Inputs Guitar In: 1Meg Ohm Impedance unbalanced TS Outputs Left/Mono output = 680 Ohm Impedance-balanced TRS Right output = 680 Ohm Impedance-balanced TRS Headphone Left/Right = approx. 2ohm (designed to drive headphones from 12.8ohms to about 2k) Note: Although all the outputs use TRS jacks, they are not true balanced outputs. They are only impedance-balanced. Output voltage for the Pod Express is limited to +7dBv. Slightly less than other Line 6 gear, this is due to the POD Express being designed for battery use.
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To make sure your HX One is on the latest version of firmware with Line 6 Central. You'll need to download Line 6 Central on our software page: https://line6.com/software/ Click on "Choose Software" and select "Line 6 Central" from the drop-down menu. Your computers OS should already be selected (mac OS or Windows). Then click "GO" on the right of the menus. You'll see the latest version of Line 6 Central appear on your screen. There will be a blue "Get Download" button in the same box. You can backup your settings with the HX One Librarian if needed. This is a separate download on the downloads page. We recommend using a standard USB-C to USB-C cable directly to your computer. Try to avoid hubs or secondary connections. With any laptop, make sure you're connected to power to prevent your laptop from going to sleep during the update. You can also try USB-C to USB-A. Making sure your USB cable is less than 10 feet (3 meters) long. If you run into any trouble with the update, please check out the instructions on this page: Once the update is complete 100%, you'll need to do the factory reset: Hold down the Effect Knob and Home button while inserting the power connector and powering on. We strongly encourage everyone to do a factory reset after the update process to correct any firmware issues.
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Here are the USB adapters that have been tested and approved by Line 6 for the POD Express, and Pod Express Bass. iOS devices - iPhone, iPad The POD Express will require the Apple branded adapter if it's USB-C to Lightning with your iPhone, or iPad. Regular USB-C To Lightning cable will not suffice, the adapter is needed to connect. Newer iPhone/iPad devices that have USB-C can use a regular straight USB-C cable. (USB-C to USB-C) Apple branded adapters for lightning connections: Lightning to USB Camera Adapter https://www.apple.com/shop/product/MX5J3AM/A/lightning-to-usb-3-camera-adapter Lightning to USB 3 Camera Adapter https://www.apple.com/shop/product/MD821AM/A/lightning-to-usb-camera-adapter Lightning to USB-C Adapter (USB-C Female to Lightning Male OTG Adapter) You can also use a third party adapter, this one is an example of what we've tried with a USB-C cable: https://tinyurl.com/2rsvcy25 USB-C to USB-C cables can also be "one-sided" and needs to be flipped. Be sure to try both directions when connecting. USB-C to USB-C is the best style of cable for Mac OS, or Windows 10, and 11 connections.
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If POD Express not connecting or you have a failed update process, please try out these steps with either Line 6 Central, OR POD Express Edit. 1. Open Line 6 Central- Verify that you have the latest version installed 2. Connect POD Express to computer with the USB-C connection 3. Update mode: Press and hold both Footswitches as you plug in power connection, or 1/4" cable for the guitar input. 4. You should get a “Generic Device Detected” popup. Click ‘Identify’. With POD Express Edit, you may need to click the cloud icon on the top left corner. 5. Choose the POD Express from the devices shown. 6. Reinstall the latest firmware. 7. Follow the prompts once the firmware installation is complete. 8. Perform Factory Reset(optional). Factory Reset: Press and hold both Footswitches and plug in power (with NO USB connection)
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POD Express or POD Express Bass: Start by powering POD Express off and disconnecting any USB cable. While holding both the ON and TAP footswitches, power on the device: • If using batteries, connect a 1/4" cable into the device's IN jack to power on. • If using a power adapter, connect the adapter to the DC IN to power on. When powering on the device, you’ll see all the AMP encoder’s LEDs flash white briefly three times indicating the factory reset was successful.
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Delay Max Times: Adriatic: 1.8 seconds ADT: 200ms (this is a doubler, not really a traditional echo-y delay) Cosmos Echo: 2 seconds Criss Cross: 2 seconds Dual Delay: 2 seconds Ducked Delay: 4 seconds Elephant Man: 500ms (this is because the analog delay that it’s based on degrades at longer delay time… the real unit only goes 400-500ms, and if we try to stretch the model longer it just sounds like an angry robot) Harmony Delay: 2 seconds Heliosphere: 4 seconds Multi Pass: 4 seconds Pitch Delay: 4 seconds Transistor Tape: 2 seconds Vintage Digital: 4 seconds Euclidian: 500ms Glitch : 500ms 2.5 seconds is the standard time for the original Line 6 models.
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1. Download and install our update application utility called Line 6 Central. You'll be able to find the download here on our downloads page: https://line6.com/software/. 2. Once you have that installed, you'll need to boot up the HX One in update mode. Do this by pressing and holding down the LEFT arrow while powering on the HX One. You may not see any screen, only a blank screen when it's in this update mode (The HX One should go into update mode in any case where the update fails on it's own. Holding down the left arrow will just force it to go into this state manually). 3. Connect the HX One to your computer with a USB-C cable. Make sure its connected directly to your computer. No hubs or secondary connections. If you're on a desktop computer, connect it to the back of the machine near the power cable. Be sure to disconnect any MIDI cables during this process (If MIDI clock is sent to the HX One during the update process, the update may not complete. Disconnecting MIDI cables prevents this from happening with third-party devices). 4. Once you launch Line 6 Central, it will ask you if you want to identify the unknown device. Click "Identify", then you should see a list of devices on your screen. Select "HX One". Be sure to login with your Line 6 Username, and then select "Perform Update" for the latest version. This should allow the update to install 100%, and it will display "Update Successful" on the screen. 5. Once the update is installed, you may need to power cycle the HX One, by disconnecting the power cable, and re-connecting. If the update was installed properly, the HX One will boot normally showing the update version on the LCD screen.
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Some users of macOS might receive a system extension error message if they're connecting their device, or starting their computer. What to do if you get this error message on your Mac: The alert may ask you to open Security & Privacy preferences to allow the extension. You may also need to restart your Mac. The alert may ask you to contact the developer for support because the extension needs to be updated or will be incompatible with a future version of macOS. If you continue to get this message, you may need to remove the driver extension with these steps: The alert may ask you to open Security & Privacy preferences to allow the extension. You may also need to restart your Mac. On a Mac with Apple silicon, you may first need to use Startup Security Utility to set the security policy to Reduced Security and select the “Allow user management of kernel extensions from identified developers” checkbox.