silverhead

But what if it’s a hardware issue (most likely with display issues that aren’t fixed with a reset)? Downgrading won’t help. Open a support ticket.

Fair enough. Seems I haven’t had enough coffee yet…… Anybody wanna fight? :-) Apologies to coachz and ju1c3 for my belligerence.

Yes, it’s a PITA. I agree. The OP did not say he knew he could do it that way. He said he knew he could copy presets and was asking for a way to do something different from simply copying presets. He wants a way to reorganize presets. That’s what I gave him. It’s cumbersome because of the underlying assumptions that the HX Edit program would have to make as I outlined. Those assumptions would satisfy him and antagonize many others. One could make a suggestion using Ideascale that HX Edit provide different options for reorganizing presets. An option to swap blocks of presets, an option to wrap around blocks of presets, an option to move/overwrite and backfill with New Preset, an option to ……. let’s see ….. Take a Bank of presets A through D and move the 4 of them to position A in the following four banks while moving the existing presets in those A positions to backfill the 4 presets being moved in positions A through D. Or no…. backfill the presets being moved with New Preset and simply delete the presets being overwritten. Or, let’s see…. perhaps an option to…. ??? The mechanisms right now are limited and manual because, well who knows how users want to reorganize their presets?

You don’t have that option. Your Helix Native license is not yours yet; it remains with the device and is temporarily assigned to your Line 6 account. If the device is re-registered by the new owner within 180 days the temporary license is removed from your Line 6 account. You have no say in the matter.

On further thought I think there’s an optimization to the procedure. You can replace Steps 1 and 3 by drag/dropping the Bank 1 presets to Bank 2A. I believe that will swap Banks 1 and 2. You will still need Steps 2 and 4.

Well, you asked for a way to do it. There it is. Use it or not- up to you. … and how is HX Edit supposed to know that you want to overwrite Bank 2 and have New Preset established in Bank 1? What if you wanted to swap Banks 1 and 2? Or have Bank 32 wrap around into Bank 1? or….. whatever other arrangement you (but few others) might think is intuitive? HX Edit does make a couple of assumptions. It assumes that - when you drag/drop multiple presets from a folder on your computer it overwrites the presets from the starting point (but warns you beforehand). - when you drag/drop a preset within the HX Edit window it reorders the presets and deletes nothing. Beyond that HX Edit’s ‘core functionality’ is to leave you in charge and not make assumptions. Most importantly - it doesn’t delete or overwrite anything without confirmation.

How do you know the DAW recognizes the Toneport? Have you added an audio track in your DAW and armed it for recording? Have you specified the appropriate Toneport USB Send channel as the Input Source for the track? Do you have your headphones/monitors connected to the Toneport (not your computer)?

I don’t know how to do that in a single operation. But here’s a multi-step procedure using HX Edit: 1. Export the Bank 1 presets to a folder on your computer. 2. Export a Bank of New Presets to a folder. 3. Select the four Bank 1 presets on your computer and drag them into HX Edit using your mouse to drop them at preset 2A. 4. Repeat Step 3 using the New Presets and preset 1A.

I want to be sure I understand your question. Let’s use an example. Suppose you have presets in Bank 1 and Bank 2, the 4 presets A through D in each Bank. Let’s say the presets in Bank 1 are the ones you want to move, not copy, and have them overwrite the ones in Bank 2. Is that what you want to achieve? So after this procedure you will have the presets that were previously in Bank 1 now in Bank 2, and the presets that were in Bank 2 are gone, having been overwritten. My question: Since you wanted to move, not copy, the presets in Bank 1 - what do you now want to see in Bank 1?

Are you using the Customtone filter to select only tones that are compatible with POD Farm?

Open a support ticket. https://line6.com/support/tickets/add.html

I didn’t know that would void the warranty. Send it back. Shouldn’t be that way, especially with a US version.

I’m surprised to hear that a US manufactured JTV has the model knob engagement issue. That’s not uncommon with the Korean models. Essentially the knob touches the edge of the cutout when it’s depressed. In extreme cases the modeling can’t be engaged at all. The DIY fix is simple. Use levers such as small headed screwdrivers to lift the knob up and off the shaft (protect the guitar body with a cloth). Put a small bit of paper into the knob so that it will raise the knob on the shaft, then press the knob back onto the shaft.

First we need to get the terminology right. In your diagram above there two paths, Path 1A and Path 2A. Each of paths 1 and 2 are currently using only the A stream. It is possible to create parallel paths 1B and/or 2B by dragging any of the existing blocks downward; a new path 2A and/or 2B will become visible. Using just the diagram above there 2 independent Input and Output blocks; one in Path 1 and one in Path 2. Yes, you can have completely independent processing by selecting different physical inputs (eg. guitar and mic; or guitar and aux, etc.) Each of these paths contribute their own sound and can be independently mixed, leveled (in terms of output volume) and routed to different physical outputs. If you choose the same physical output for each then, yes, the signals will be merged according to their independently specified mix and levels. If you add parallel processing (the B path) to either of Paths 1 or 2 you can use the merge block that will appear in that path to mix and level the parallel paths.

See my response to your identical post in the Helix forum.

I believe the intent of the discount program is for Helix Native and a Helix device to be used in tandem. Understandably, Line 6 wants to discourage the practice of anyone buying a Helix device, claiming the Helix Native discount, and then immediately returning their device to the retailer for full refund. So the status of the Helix Native license depends on the timing of its purchase and the subsequent sale of the associated device. I think you need to retain ownership of your Helix device for some time (180 days I believe) after purchasing Helix Native at the discounted price before your Helix Native license becomes permanently vested with your Line 6 account. Meanwhile the Helix Native license remains associated with the device. After that period you can sell your Helix device and you have the option to transfer your Helix Native license to the new owner, which of course means you can command a higher selling price. Or you can keep your Helix Native license and the new owner of the Helix device is unable to claim the discount. If you return or sell your Helix device during that period your Helix Native license is revoked (I.e. removed from your Line 6 account and ‘given away’ in the language of Line 6 Support since the license remains with the device) and the new owner may claim the discount. Of course in practical terms Line 6 doesn’t know that you returned or sold your device; they will only revoke your license when the new owner registers the device with what used to be your serial number. It sounds like you may be wanting to sell your Helix device within the specified time period. Is that the case? If so your Helix Native license is not yet permanently vested with you; it remains associated with your Helix device. Accordingly you can sell your device at a higher price and use that to purchase a new discounted Helix Native license associated with your new HX Stomp. Alternatively you could keep your current Helix device until your Helix Native license is permanently vested with you, sell it later at a lower price, and not have to purchase a new Helix Native license when you get your HX Stomp. In that scenario a discounted and unused Helix Native license remains associated with your HX Stomp which increases its resale value. At least, that’s the way I understand it. Could be wrong.

Did you update both the HX Edit program and the Helix firmware to v3.15? Check the versions that you are running for each.

Have you tried restarting your POD Go device? With Helix this will rebuild any recently imported presets and may resolve synchronization issues with presets and IRs. Might also apply to the POD Go.

@rd2rk: Thanks for pointing this out. I went back and tested again on my Helix Rack and you are correct. An unedited New Preset opens with the first FX block active (and empty). I was using versions of New Preset that I now remember I was doing some testing with previously. I obviously had Saved them with the Input block active. Sorry for the confusion, @HaltingState

I am using the Helix Rack. The fact that it’s different on the Floor means that @HaltingState needs someone to test on the LT. Anyone?

My first year in college was 1969 and I barely remember anything. As they say, if you remember the '60s you weren't really there......

A couple of further thoughts...... Of course as a sighted person I am unable to truly put myself in your position in terms of dealing with your bilndness. But I am trying to understand the main hurdles that your post is focused on, and I'm trying to come up with some things that may help in terms of how to use the Helix LT device to handle those hurdles. Apologies in advance if I'm being insensitive because I fully expect that you're already aware of and have been using these things. I doubt that I can offer you anything new, but just in case, here goes.... First, I know that computer systems (unlike Helix) provide some utilities to help manage blindness. For instance, I expect you are using a text-to-speech utility to hear the text I am writing right now. Perhaps there are other utilities that would help you to use the HX Edit program to your advantage. I expect you've already investigated that option fully. Your questions #2 and #3 indicate that, understandably, it's a problem to locate exactly what block in the signal chain is the current 'active' block. In particular, identifying an empty block can be difficult. Knowing that a New Preset opens on the Input block helps. You will also know that every preset opens in the same state in which it was last Saved. Here are a couple of hints that may help you locate yourself. Apologies if you're already using these techniques. - when wondering whether or not a block is empty you can use the Bypass button. If a block is occupied you will hear a change in the sound. An empty block will result in no audible difference. - exceptions to the above include the Input and Output blocks; they can't be Bypassed so you won't hear any audible difference when using the Bypass button. So when you are at a block that has no audible difference when Bypassed you can determine whether it is the Output block by rotating Knob 1 - the Pan setting. If you hear the panning change then you have located the Output block and can start counting/moving in either direction. - for consistency you may want to Save every preset you create or modify with the Input block active. For instance, immediately before Saving any preset use the Output block locator method just described above to navigate to the Output block. Then push the joystick right once to activate the Input block. Then Save the preset. Doing this consistently will ensure that every time you select a different preset, whether a New Preset or an existing custom preset, the Input block is always active as your starting point. Your Question #4: As stated earlier a new Favorite item it is always added at the bottom of the list. You can reorder the items in your Favorites list, but not at that moment. After adding it you can cause the Favorites list to be displayed by initiating the action to add a block from the Favorites list. This displays the Favorites list. Pressing the Action button at that point enables some knobs; specifically Knob 3 allows you to reorder the items in the list. Hope some of this helps.

Here are the results of my observations in response to your specific questions: 1. Every New Preset opens with the Input first FX block for Path 1 active. 2. Unfortunately the cursor does wrap around when you reach the end block in the signal path. For instance, after opening a New Preset if you move the joystick to the left the cursor moves to the Output block of Path 1. At this point moving the joystick to the right returns you to the Input block again. 3. I'm not aware of any way to use the footswitches in this manner. In preset Mode the footswitches behave as prescribed in Global Settings. In Stomp mode all footswitches are inactive until assigned. 4. After pressing Knob 6 to initiate the Add to Favorites operation you have the option to Replace an existing Favorite (Knob 5) or Add a new Favorite (Knob 6 again). You can use the joystick up/down to highlight the Favorite you want to replace, but selecting Add New Favorite always adds it at the end of the list; you can't position it anywhere else in the list at that moment. Hope this helps, and have fun after the firmware update!

If your computer does not crash when you close the Ableton program before turning off the POD Go, then clearly that’s a simple way to avoid the crash. As for the cause and a solution you may be right that the problem is the Line 6 driver. I would open a support ticket with Line 6. It could also be a Windows problem, or an Ableton problem, or a conflict with one of any other usb device drivers on your system. You should also explore those possibilities if you really want a fix. Personally, I would just avoid the problem.

The FX blocks have a parameter called Trails. It can be set to On or Off. You want On. (see manual pg 25) Also, the DSP required for an FX block does not depend on whether the FX is on or off. The DSP required for the block is allocated when it is added to the preset.