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Go to the Downloads page, set the top three dropdowns appropriately, then click download for the Updater.

That is weird. I'll have to pay attention to that this weekend. I am doing my first upgrade with Windows 10, was using Apple OS previously.

You could also put it in one of your loops, and put it anywhere in the signal chain you want then.

Now THAT is funny.

There is a lot of hardware out there (non musical equipment) that is truly "bricked" if a firmware update is interrupted. I have personally thrown a $9000 piece of equipment in the trash because this happened. I am so happy for Helix being able to recover from such a scenario.

Boring...lol. There will always be "bugs" in the system, it's just a matter of what you are willing to deal with.

Agreed

Sounds like the 48 volt phantom power supply fried. Open a support ticket with Line 6.

You can achieve tones like his with the helix. Here are some concepts that I use on my Helix rig every Sunday. I won't go into details about amp/effect settings, but more of the workflow. The effects mentioned in the paths below are turned on/off with snapshots or stomps and are not on all the time. It is a wet/dry workflow with one amp, but wet/dry on two different cabs/IRs. You can send me a direct message and I can either send you one of my presets or just a snapshot of the Helix screen if you want. I run in mono, XLR out to FOH. Our other guitar player is mono from a mic'ed isolated cab to FOH. Signal flow: Path 1>compression>volume pedal on board EXP2>drive pedal (usually TS808)>distortion pedal(usually Minotaur)>amp>split signal Path 1A>cab/IR>output to XLR Path 1B>phaser>chorus>down to path 2 Path 2>split Path 2A>room reverb>Octo reverb>particle reverb>merge paths Path 2B>simple delay>transistor tape delay>?delay>merge paths Path 2 after the merge>cavern reverb>IR/Cab> out to XLR

Guitar player/music director from Hillsong United church in Australia. United is the worship band on tour from that church. They are putting out some fantastic music, really pushing the envelope in that genre. http://hillsong.com/united/

Yes, it is a known issue posted in the release notes.

If you backed up individual set lists from 2.12, then you can import the 2.12 factory presets into another set list on 2.20 then you will have access to that one preset. Or if you made backups of individual factory presets, you can import just that one in on 2.20. They tend to change the factory presets up on firmware revisions, so make backups of the old ones if you like them so you can import them back in after making a firmware upgrade.

Woah, why haven't I thought of this before. Great idea. I use my G10 all the time from guitar to Helix, but from Helix to amp....wow.

They should be able to exchange it for you.

PeterHamm has posted quite a few videos of Helix and acoustic guitars. He gets some FABULOUS sounds. http://line6.com/support/user/155160-peterhamm/

Now that you have 2.12 successfully reloaded, 2.20 installation should be just fine.

New Amps (6) - Line 6 Badonk, all new Line 6 original inspired by the original high gain Big Bottom model - Woody Blue, based on* the Acoustic® 360 bass amp - Del Sol 300, based on* the Sunn® Coliseum 300 bass amp - Busy One Ch1, based on* channel 1 of the Pearce BC-1 bass preamp - Busy One Ch2, based on* channel 2 of the Pearce BC-1 bass preamp - Busy One Jump, based on* channel 1 and 2 (jumped) of the Pearce BC-1 bass preamp New Hybrid Cabs (7) - 1x12 Cali IV, based on* the MESA/Boogie® Mk IV 12†cab - 1x12 Cali EXT, based on* the MESA/Boogie® 12†extension cab (EVM12L speaker) - 2x12 Match H30, based on* the Matchless® DC-30 cab (12†G12H30 speaker) - 2x12 Match G25, based on* the Matchless® DC-30 cab (12†Greenback 25 speaker) - 1x12 Del Sol, based on* the Sunn® Coliseum 300 bass cab (12†speaker) - 1x18 Del Sol, based on* the Sunn® Coliseum 300 bass cab (18†speaker) - 1x18 Woody Blue, based on* the Acoustic® 360 18†bass cab New Effects (9) - Distortion > Obsidian 7000 (Mono, Stereo), based on* the Darkglass Electronics® Microtubes B7K Ultra bass preamp/overdrive/EQ - Distortion > Clawthorn Drive (Mono, Stereo), based on* the Wounded Paw Battering Ram bass overdrive - Dynamics > 3-Band Comp (Mono, Stereo), Line 6 Original multiband compressor - Dynamics > Autoswell (Mono, Stereo), Line 6 Original - Modulation > PlastiChorus (Mono, Stereo), based on* the modded Arion SCH-Z chorus - Delay > Vintage Swell (Mono, Stereo), Line 6 Original - Delay > Adriatic Swell (Mono, Stereo), Line 6 Original - Pitch/Synth > 3 Note Generator (Mono, Stereo), Line 6 Original - Pitch/Synth > 4 OSC Generator (Mono, Stereo), Line 6 Original NOTE: As 3 Note Generator and 4 OSC Generator make sound without any instrument connected, their blocks are turned off by default. Press BYPASS to turn them on. * All product names are trademarks of their respective owners, which are in no way associated or affiliated with Line 6. New Features - Global Settings > MIDI/Tempo > Receive MIDI Clock—Helix can now synchronize its time-based effects (such as delay and modulation) to incoming MIDI clock from external DAW software, drum machines, keyboard workstations, or other modelers. Select “Off†(Helix ignores MIDI clock), “MIDI†(Helix responds to clock received at its MIDI IN jack), “USB†(Helix responds to clock received via USB), or “Auto†(Helix uses its internal tempo generator until receiving clock from either MIDI or USB) - Global Settings > MIDI/Tempo > Send MIDI Clock—Helix can now transmit MIDI clock to synchronize the tempo of external pedals, rack gear, and software. Select “Off†(Helix does not transmit clock), “MIDI†(Helix transmits clock from only the MIDI OUT jack), “USB†(Helix transmits clock only via USB), or “MIDI+USB†(Helix transmits clock from both MIDI and USB) - Variax Workbench HD Support—Variax can now communicate directly with Variax Workbench HD software (Mac/PC) through Helix via USB. IMPORTANT! Global Settings > MIDI/Tempo > MIDI over USB must be set to “On.†In addition, you MUST update Variax Workbench HD to version 2.20, available here: Windows users must also download the Helix USB driver, version 1.85, available here: https://line6.com/software/readeula.html?rid=7381 IMPORTANT! Variax Workbench uses MIDI channel 16. When connecting to Variax Workbench via Helix’s USB port, do not assign Helix or any of Helix’s Command Center messages to MIDI channel 16 or Omni (which includes channel 16). - Global Settings > MIDI/Tempo > MIDI PC Send/Receive has been split into two separate parameters—MIDI PC Receive and MIDI PC Send—and moved to Page 2. In addition, you may choose whether Helix sends or receives MIDI PC (program change) messages to/from MIDI, USB, both, or neither - Clear Bypass Assignment—Individual blocks’ bypass assignments can now be cleared. From the Bypass Assign screen, select the block whose bypass assignment(s) you wish to clear. Press ACTION and then Knob 1 (Clear Assignments). - Line 6 Allure Pack IRs—Line 6 has created a pack of five user impulse responses for use with Helix or any other modeler or software that supports them. Download the free Allure Pack here: www.line6.com/allure Improvements/Changes - Optimized GUI engine speeds up navigation and model selection - Receive MIDI Clock and Send MIDI Clock have also been added to the Tempo panel shortcut. At any time, touch TAP to open the Tempo panel. - When slaved to external MIDI clock, TAP’s scribble strip text grays out and its switch LED ring flashes blue - Reverb > Plate, Room, Chamber, Hall, Echo, Tile, Cave, Ducking, and Octo have all been optimized to be less DSP-intensive - Pitch > Pitch Wham, Twin Harmony, Simple Pitch, Dual Pitch, and 3 OSC Synth have all been optimized to be less DSP-intensive - Non-selected Pedal Edit parameter switches now reflect dim block color - Inactive Looper function switches now appear as dim white - Additions to and improvements made to the existing factory preset bundle Bug Fixes - In very rare cases, corrupted presets containing a Volume/Pan > Volume Pedal block can cause volume to drop to 0% - FIXED - Certain Roland keyboards constantly spit out active sensing MIDI messages (with no way to disable them), which could affect Helix’s MIDI transmission - FIXED - The Channel Volume taper for the Archetype amp model was incorrect - FIXED - Many other minor bug fixes and optimizations Known Issues - If a Variax guitar is connected to Helix, MIDI channel 16 should never be used, as channel 16 is how Variax Workbench communicates with the guitar. This is by design. On a related note, Variax Workbench should never be used while MIDI tracks are armed or playing back in your DAW - In rare cases, Helix may freeze when very rapidly changing presets while receiving MIDI clock - Helix’s blue TAP LED flashes but tempo is not actually synced unless an audio device is selected in Ableton Live - Subtle stepping may be heard when adjusting the main VOLUME knob while audio is present - If a user fails to read and follow the update instructions, Helix will engage Snapshot 2 in preset 8 Templates > 32D every day at 4:30 AM

Yes, release the Crackin.

Yes, it is available now.

Once you have read up on the Helix, make your purchase through Sweetwater. If you don't like it after 30 days, just return it. Not much of a risk there. Just keep in mind, 30 days is not much with the Helix. I have had mine for about 8 months, and it still feels new to me in terms of different workflows that I am learning to create all the time. You have virtually endless combinations of stuff you can put together in the signal chain.

Yep. Playing through your amp won't sound the same as through the cab/IR block per preset. If it were me, I would copy all of these presets to another setlist, then delete the cab/IR blocks in those, then you can tweak as necessary. Then you have the same preset workflow, just a different means of making the actual noise.

Dang it...

I also play at church every week. I was creating my patches using Audio Technica E-70 in ear monitors connected to Helix, but my presets never did come out quite right at church through our QSC PA. They all seemed a little boomy in the low end and harsh in the high end. So, I bought myself a couple of JBL EON610s for at home. I went back to review some of my presets, and readjusted. Some adjustments were fairly significant. I play a Tele with Seymour Duncan vintage stacks and American Deluxe Strat (with S1 series switch for some "humbuckery" tones). I landed up adjusting low cut on almost all my cab/IRs to about 90hz, and high cut about 10khz. I also adjusted tone settings on most of the amp models. I don't use an EQ in the path very often unless I want to do some final tone shaping of my core tone. I usually just get what I need from the parameters on the amp models.

Wait a few more days until 2.20. The editor may have some changes as well.

The "Echo" reverb has a nice slap-backy sound to it. I just used the simple delay set at a really low time, around 100ms and almost no feedback (so there will only be one repeat). Just about any of the delays will serve you well here, except for maybe reverse delay.