PierM

You seems the only one here, that’s interesting. As I said, I have 3 units (2 mine, one of my brother), one of them it’s UNUSED, and still works for 3 hours after the update. New one, fresh from the box, just 15/20 minutes more than the other one (but it’s a delta that could be easily wrong, since it’s hard to time it precisely); around 3 hours tho., then it’s red flashing for couple of minutes and done. Honestly I see NO DIFFERENCE between a 3 years old unit or a new one, as soon as they have the latest firmware. They all behave the same. Anyway, looks same story for this guy too;

Nope. Even if it's a fresh battery, it won't last 6 hours.

If new unit has that same latest firmware, the replacement wont give you battery life back. It’s just the way it works.

Thomann. ...But you can also contact your local distributor, giving them your ticket ID. For what I understand, from their message, doesnt have to be the same store where you bought it. good luck.

Today support proposed a free replacement of the transmitter, which I know already won’t change a thing, since they said an older battery may drop more than a new one, but we (me and brother) are getting exactly the same on 3 units, one of them it’s brand new. I think this is just BS, no offense. Anyway, I will try to get the replacement, hoping to receive a unit with the old firmware. If this will solve, we’ll do the same for the other 2 units, but I have very low expectation, after reading the @cruisinon2 experience with the new unit... Just for info, this is their reply; “The update reduces the charge capacity so that thereâs no chance of overcharge. The reduction applies to batteries in all states of previous capacity, so if an older or heavily used battery was already depleting, the update could result in shorter overall capacity.”

If you never had any heat issue, just don't do it! It will kill the battery life down to 50%, and you can't go back from there.

Not for me. I opened a ticket, explaining exactly what happened, they replied to try again the firmware procedure... which is of course totally useless. People talking techno gibberish, to minimize the problem, aren't helping either.

It's easy statistic. My brother has a G10, bought 6 months ago. barely used. Average 7 hours before the update. Now it's 3 hours top. I have 2 on my side. One is from late 2017. Before the update was average 6 hours before the update. Now it's 2.5/3 hours top. The other one it's from late 2018, barely used (it's my backup). Before the update, 7 hours. Now 3 hours top. It's 3 units, from 3 different batches. 2017, 2018 and 2019. Two of them are basically as new. Plenty of people here reporting this. Plenty on other forums and socials. But yeah, you can keep being denial, as a L6 devote guy, and keep saying other people it's their own units problems. I'm not gonna buy this BS. I'm an electronic engineer myself, so doesnt work sorry.

Yeah, no. The cable theory it’s just not true. I guess he’s just in the middle of the short period of time, where the unit works, and leds are green. For what I see, looks like this is affecting 90% of G10 users, which makes the L6 silence really embarrassing.

I don't understand what's the point to open a ticket. They say you need a new transmitter. Wrong answer, since I didn't need any new transmitter until that stupid upgrade. So the question is; who's paying for that? Im not gonna accept "me" as an answer.

Yes, the firmware completely destroyed the battery life on both my G10. One, the older, went from average 6 hours, to barely 2 hours of life. The other one does last 3 hours max. After this, it’s all a mess of nonsense red/green blinking while charging.. As for the heat, never had a problem. I upgraded because I got scared by the warning message they spammed everywhere. I cant believe they did a such awful move without properly warning customers. Anyway, who’s paying for the battery replacements?

I have 2 units, they worked flawless for years, now they are both doing same crap as others are reporting. PLEASE RELEASE A DOWNGRADE or set a global refund. This is ridiculous!

Isnt just Germany and isnt just the floor. The price raise is for entire EU, in any store with updated prices, and also rack and foot controller, they all cost more.

FH1500 is dead an buried project.

There is nothing to desire above 5.5/6Khz for guitar speakers, apart hiss and noise.

It's a dead/abandoned project imho. I have one, and I can't use it anymore as the iOS app it's totally bugged. I can't edit Variax params as it crash, and the app it's just very unstable, crashing randomly. I contacted L6 support, they said they know it's bugged, but they don't know when there'll be an upgrade. As for the firmware, again, I think there'll be no changes as it's a pretty much abandoned device. If isn't Helix, everything else doesn't last that much at L6 these days. Said that, I wish they stop doing devices with editing OS dependent, since that's creating an obsolete device as soon as the OS changes and makes the editing app obsolete and/or not running anymore. I'm sick of that honestly.

You can; path 1 mic to xlr, path 2 variax to digital output. Just select Digital in the output on Path 2.

It’s a OS issue, so must be fixed from Apple.

You have no dB level/gain stage on regular stomps, like helix does. And yes, pedals with boost functions are better too have a meter, isnt 1960 anymore. Compressors for sure they’d be better with a meter (MXR, Becos, Keeley, EH, etc...they have a full meter). Loop FX, same story.

If metering happen only at output levels, not at each block level, then it’s gonna be pretty much useless. Still, nice to see they are taking care of the aspect.

Isn't a showstopper for sure. I'm a happy Helix user. Started with the Floor, now happy with my Rack, so that's not the point. Point is Helix it's a killer routing machine, tons of inputs, tons of output, incredible routing capabilities. Metering would have been very welcome for me, and other users I'm sure. :)

I remember someone from L6 saying that in the facebook group, don't remember who (group which I abandoned, so I can't check now). Animation of meters in the display was not an option due limits in the hardware, which is not surprising if you ask me. Would have required more expensive hardware and a more complex UI.

Isnt about being pros or not anyway. Metering it’s basics in any device with more than an input and an output, and everyone is free to use it or not. Point is Helix cant have any, because has hardware limits, so let’s not try to make this lack as if it were a smart choice, planned by the engineers. Hardware isnt there, that’s it. Isnt there not because you guys don’t need it. You say you dont need it because isnt there. Amen. ;)

I dont know, maybe most of the helix users arent using to much external routing, or they are mostly playing at home, but in a live situation, metering would be a saver, especially to debug a problem without have to mess with trial and error. For example, I recently had a feedback loop in my chain (which is pretty complex and using basically all the routing available on the back of the Helix), preventing me to raise the volume as there was a really insane squeal. If I had block metering, like Axe FX has, i would have solved the issue instantly, because you would have seen where the loop were happening, exactly at which stage. In my case was one of the S/R routing, going into an external fx unit, so I had to mess with cables and switches for a while, until I’ve found the offender. Again, if I had access to the FX Loop metering (metering send, metering return), I would have solved in 3 seconds. This is just one scenario, but even when creating a patch, would be great to monitor each stage, to either clamp levels to your needs or monitor floors levels along the entire path, and outside the unit (FX Loops). I mean, c’mon, that’s basics in any complex routing setup. They didnt do that probably because there is not enough power available to handle multiple realtime metering rendering on that screen, at proper refresh speed, so I dont think we will ever see that happening.

Save and buy an Axe III. Done. :)