silverhead

Yes, it's coming. The existing Helix librarian will be updated to include an editor. Line 6 has said that it will be ready for release soon.

No. In Firehawk you cannot reassign the A-D preset switches to operate as FX on/off controllers. This ability in the HD500 is known as FS Mode, not Live Mode.

As mentioned above you should just be able to use Line 6 Monkey with your JTV connected to your computer via the hardware interface that came with your JTV, or with a supporting POD device, to install the firmware. If that doesn't work, go here http://line6.com/software/ Choose James Tyler Variax on the Products field. Choose Flash Memory in the Software field (that's the firmware). You should be presented with a list of all JTV firmware releases. Pick the one you want and download it. Then use Line 6 Monkey to install 'From File'.

Are you saving your preset before you switch to another one? All changes you make to any preset are only temporary and are lost if you don't save the preset using the SAVE button. The little asterisk * beside the preset name means that you have made changes. It's a warning to you that if you switch to another preset while the asterisk is visible any changes since you last saved it will be lost.

I can see/get JTV firmware v1.71 in the Downloads section. Can you not?

What procedures are you using and where do things break down?

Good luck with it.

By "it" I presume you mean your Kindle Fire HD (since the AMPLIFi already functions as a Bluetooth device). I think you'll get more help about whether that is possible in the Kindle Fire HD community forums, not here. If and when your Kindle becomes a Bluetooth device you can try running the AMPLIFi Remote app again, and if you have any issues we may be able to help here.

I don't think you need to open a support ticket. There's nothing wrong with your AMPLIFi device. No support needed. It is presumably working as designed and expected - with Bluetooth devices. Seems you would like it to work with a non-Bluetooth device. It won't, and I expect that's all that you'll be told in response to a support ticket.

You can work directly with Line 6 tech support by opening a support ticket: http://line6.com/support/tickets/add.html

Can you describe the updating problem you are having? Include the equipment you are using, the procedure you are using, and exactly where the problem occurs.

Well, you could record or import your backing track into your DAW separately beforehand and then record your guitar in another track while the recorded backing track is playing.

I'm not a lawyer. All I know is that I and others were given clear guidance by lawyers. We could not disclose many things that we knew to be true until after the company had made a clear public disclosure, via official news release, about the intended product direction. These are the public disclosure requirements that you mention. But before those requirements are met, knowledge can't be disclosed. To put it in this context: - a user makes a post here requesting information about product direction. Typically he/she is considering purchasing an existing product and is asking whether it is about to be rendered 'old' by a pending new product release. - a Line 6 employee (or even 'Expert' under a non-disclosure agreement) knows that a new product is pending but it has not been officially announced. The public disclosure requirements have not yet been met (for legitimate marketing and other reasons). - that employee/Expert would be breaking the law/agreement by answering the post with this inside information. And that's exactly what it's called in terms of insider trading rules and laws. It's illegal to disclose insider information and individuals are subject to prosecution. ... and it always seems to be overly cautious behaviour. Until you're charged with insider trading, or being an accessory to it.

Well then something I'm not aware of must have changed in the last several years. When I was an Officer in a publicly traded company several years ago I was certainly limited in the sort of information about product directions that I could talk about publicly. What we could and couldn't talk about was made very clear to us by the company's lawyers. And some of the information that users repeatedly request from Line 6 is exactly the sort of thing we could not disclose.

I can't find a clear answer in the documentation but I suspect the answer is no. That's based on my expectation that the streamed audio coming into Firehawk via Bluetooth is handled in the same way that cd/MP3 audio coming into other Line 6 devices (e.g. POD HD devices) is handled. With previous devices the incoming external audio is passed directly to the analog outputs and is not converted to digital format inside the device. Hence it is unavailable to be routed over the digital USB connection. I expect Firehawk is designed the same way. Edit: Of course you can record the Firehawk-generated guitar signal to your DAW. It's the Bluetooth streaming that probably can't be passed over USB.

Thanks for the good morning chuckle! A good sense of humour like yours come in handy sometimes. Your patience will be rewarded - you're gonna love the Helix Rack / Control combo.

Firehawk presets are not stored in the Customtone database. They exist in 'the cloud' and the Firehawk app searches that based on song meta data, not audio file analysis.

By 1/4" outputs I mean the analog outputs. You won't need to use the digital s/pdif output for your current purposes.

In the Downloads section of this website you will find Workbench HD listed in the Software section, not Products.

You should connect your speakers to either the 1/4" or headphone outputs of the UX2. Your computer's internal soundcard and speaker connections are bypassed as the UX2 becomes your soundcard. You will get best results with studio monitors but until you get familiar with things I suggest you defer that expense and just use your current speakers at relatively low volume until you feel you need to upgrade. Continue to ask questions here one at a time as you learn. New thread for each new question.

No, there's nothing you can do with Workbench HD. You need to use the original version, called Variax Workbench.

You can't save FH presets to a computer (Windows or Mac). The FH presets on an iPad are managed by and within the app. You don't save them separately to some other iPad location. There is no function like the Monkey Save function. The Firehawk app provides the only save/load options for Firehawk presets. The primary storage location is the Firehawk device itself. For backup purposes you can save to My Tones (private) or to the 'cloud' (public). Both of these storage areas are provided and managed by Line 6 somewhere in their corporate IT world.

Not now but I expect later. The same thing happened with the POD HD series - Workbench interface capability was added after initial release.

There are a couple of things I suggest you do in advance if you haven't already done them (your drooling suggests you already have!): - read at least the cheat sheet if not scan through the entire manual - famililiarize yourself with the firmware update procedures and download Line 6 Updater and the Helix app When you get your Helix: - update the firmware first thing, and perform the subsequent procedures such as restoring factory presets. - use the Helix app to back up (export) the factory setlists. - engage in heavy drooling while playing with the factory presets - do a basic sanity check to discover if there are any glaring hardware faults (e.g. Test all inputs and outputs, use the joystick and footswitches and make sure their behaviour matches what the cheat sheet describes, ...). This will allow you to get familiar with basic navigation and editing. Don't use the app while doing this, get familiar with navigating on the device. - inspect the presets in the Template setlist. Get an understanding of the power and flexibility of preset design. Pay particular attention to the inputs and outputs and the various path routing options and examples such as splitting and merging. When you're ready: - begin to customize your own presets, first by copying and editing factory presets to a user setlist, then by building yr own presets from scratch. - use the Helix app frequently to back up your custom presets and/or setlists.

Yes I think you're right. That's a clear explanation of what my muddled brain was struggling with. I think the potential issue I tried to describe was mostly in my mind. Somehow I was thinking that stereo separation might be an issue but now I agree with you. Let us know how it goes.