silverhead

…. topic moved to Helix forum for greater visibility ….

It depends. What Line 6 device are you talking about? Generally the input is a parameter in the Input block of the signal chain.

The USB In Trim parameter controls the level of the incoming USB signal from the computer and is useful for balancing the audio level of the Helix and the computer when jamming along with applications like Spotify or other audio generating programs on the computer. It does not affect the Helix USB Output level that the DAW receives when recording. The input level for recording is usually controlled at the DAW input, not the audio interface USB output. But yes, if the record level is too high, as indicated by the waveform, clipping will occur. I also use Reaper and I know there is a track input level control for this but it only appears in the track’s detailed view; it does not appear in the track overview. Try the Console view.

After the update did you restore your Global Settings from the backup file? The update restored them to factory settings and that could be causing the problem.

To be precise, the L/Mono output carries only the L channel of the stereo signal when used with the R output. When used alone it carries both L and R channels summed to mono. The R output always carries only the R channel.

I did the same with a V300 several years ago. Actually I had a guitar tech do it for me, but I don't recall that there was any distinction in the piezos vis-a-vis strings. They were all identical and I'm sure the tech did not make any distinction among them. I suspect there's an installation issue with that one piezo, perhaps soldering or just dirt. It's also possible that the piezo is bad off the shelf. One thing was immediately obvious - the Graphtech piezos deliver a stronger signal than the original LR Baggs. I had to adjust for that in many presets.

Did this behaviour change with firmware v1.1? Was it behaving differently before you updated? Please describe your setup. What cables are connected to what devices, and what is the signal flow? Is the Looper configured in Pre or Post position? Describe the sequence of events where you observe the problem. While recording a loop? Playing it back? Both?

Yes, the main out L jack is a mono signal. Use both L and R outputs for stereo.

Try Customtone as a starting point. See link at top of this page. Filter for your Line 6 device.

The dry track is the same regardless of the preset.

Perhaps the noise gate settings on the Input block? If not the noise gate perhaps another FX block? Try bypassing any suspected FX individually until you find the culprit.

Since the problem has been resolved it doesn’t really matter, but…. It appears that your Helix device had been reset to factory settings, wiping out any custom presets. This is a recommended procedure after a firmware update, for instance.

The record options you are looking for are available when you use the POD Go as your audio interface. It seems you are not doing that. Disconnect your other audio interface from your PC and configure your DAW to use the POD Go.

I suggest you open a support ticket.

I suggest you open a support ticket first. Line 6 can help you get it registered and explain what the issue is. Use the Support link at the top of this page, then select Contact Support.

Sounds like a hardware issue. I would open a support ticket.

The app requires an internet connection as well as a Bluetooth connection to your Firehawk. Do you have both of those things working?

Sorry. The way you do that on Helix uses the Command Center. POD Go doesn’t have that. You can only control the Looper functions using the POD Go footswitches with the Looper block active, or by using MIDI. You can also select Snapshots using MIDI. So your solution would be to use an external MIDI controller and assign both Snapshot selection and Looper functions to the same footswitch on your MIDI comtroller.

Check your preset(s) to ensure that there's no noise gate that could cause audio dropouts.

Make sure you assign the desired parameter(s) to the Snapshot controller. From the manual: To adjust a parameter AND have it automatically update per snapshot, press and turn the knob. Snapshots remember the values of up to 64 effects parameters. The parameter’s value appears white, indicating a controller’s assigned to it—in this case, the Snapshots controller: Also I suggest you read the Snapshots chapter in the manual. There’s a Global Setting called Snapshot Edits that you need to understand.

Here’s a useful overview by Eric Klein, Chief Product Design Architect at Yamaha Guitar Group (YGG owns Line 6). http://email.line6.com/dc/RU-zuKxvSKLWDTSBdwX0nqvcCnvvuifB27W56GHZGpeSiP-7MmhVGVNfz0zaYXsVz9QXdRGHhXYSw_2nK7U5PF0riLUj7T2miQj3c7YIYiezI8QDZRqZciLYYbhCfPEzgJGAPztpgbsTMIHa4kedqDiNIDn781oK2MuHiXkd9yLrjyxu1F6q2ng3DTAeAayW3kj4PRXgdl0TTGvAPfLKLYKHheW0zqMPiXBrQh4DY67FvQugpQgZAtUtzCDzVuAHye-zf396a--7adgekgKxRA==/MTI2LUxCTi00MjgAAAGOXM-i4PqQZBTMGZ3HAQ-up46XMT7ejCzMEXMYvDcYo5ue7qZoZu-ecvXGmq7Ct0yXOcqTpI8=

I’m not 100% certain but I believe the USB connection on the AMPLIFI 75 amps is only useable for firmware updates when connected to a computer. Otherwise, the user manual states that the USB connection is for future use. So I think the answer to your question is no.

Solving this would require a firmware update. The official way for users to provide feature requests to Line 6 product managers and developers is to use Ideascale. Set up an account, find the Line 6 area, and make your request.

A printed paper version will soon be out of date because a new online edition follows every Helix firmware update. However, you can of course bring the pdf file to your local printing service shop and pay to get your paper form.

Yes you can record guitar and vocals simultaneously on separate tracks (assuming your recording program supports this. Most do). And yes, you can send the outputs to both your Evolve system and your studio monitors. Also, you can record the dry unprocessed guitar and mic signals for later processing using plugins like Helix Native. You may be entitled to a discount on Helix Native with your purchase of the Helix Floor device. Ask Sweetwater if it is a brand new device (discount available) or a used device (previous owner may have used the discount). Preset files are transferable between Helix Floor and Helix Native so you can bring the exact same tone from your studio to the open mic stage.