datacommando

Well according to the “Line 6 Helix Family User Group OFFICIAL and ORIGINAL” over on FarceBuck, they have 25,000. Or rather, they did until they spotted that “Quad Core” gizmo in the pipeline, then they immediately stared a new “Quad Core Family User Group OFFICIAL and ORIGINAL“ page. Fickle! Maybe by the end of the week they will have also added “Line 6 POD Go Family User Group OFFICIAL and ORIGINAL“! ;-) EDIT: Yep - it’s up and running with 75 members and this is for a product that’s not available to buy until April. https://www.facebook.com/groups/2726552727405574/?fref=gs&dti=428105950706417&hc_location=group

I don’t understand why it is named “POD”, which is a term that hasn’t been used for about 4 or 5 years. If it is using Helix based HX technology why revert to the POD tag? Earlier in the week, over on TGP, DI commented that there was a new box about to be announced, but also whoever bought the first one would need to be prepared for “something else” because there are lots of references to the “something else” in the owner’s manual. Anyone got any ideas as to what the “something else” could be? New Variax? Fooktifino!

Hi, Because your hardware appears to have the reverbs installed then possibly, as noted by “phil_m” in the post above, this may indicate that you are using the wrong version of HX Edit. The version number of the firmware installed on your Helix LT and the version of HX Edit MUST match. You should be able to see the FW version on the LT screen as it boots up when you power the unit “on”, or IIRC it should be visible under the global settings menu. Hope this helps.

Uh! That defeats the object of having a state of the art modern guitar processor. Updates for Mac OSX are free, unless of course your Mac is so old that it cannot be updated beyond your present version. If that’s the case you really need to buy another computer that can speak to your HX Stomp. I hate to say this but you really should have checked the minimum OS requirements before buying into the hardware unit. Maybe the place you bought it will give you a refund.

If you really do need them, then you can always to perform a "Factory Reset", by holding down Foot Switches 2 and 3 and then turn on the power to your Stomp. This will perform a factory restore of all globals, presets and IRs. Make sure that you have made backup "failsafe" copies of your own creations before performing the "Reset' or you will lose them. Other than that, once done your Stomp will be back to "box fresh" condition. As "Digital Igloo" (Line 6 Product Manager) says, "All presets suck!", but hey! Copy some of the factory sounds into empty slots and play around with the amp/speaker configuration, delay and reverb types etc. until you get a feel for how it all works. Hope this helps/makes sense. Have fun!

O.K. Maybe it’s me that’s confused, but the simplest solution would be to update your Mac OS. I found this thread re your issue - check it for clues:

I saw those on the promo video and wondered just how resilient they are going to be for a life on the road. Even for a studio rat like me, I would be wary of the footswitch/encoder failing. I shall be sticking with my Helix, it’s built like a tank.

Way back in the mist of time, I used to play guitar through the bass channel of a very old Selmer 50w “Treble ‘n’ Bass” amp into cab containing a Goliath branded 18 inch bass speaker. When that rig eventually died it was replaced by a 1980s 60w bass combo with 5 band graphic eq and a 15” bass speaker. I always liked playing through a bass rig. Each to their own, but can’t really remember why I started playing through a bass set up. I vaguely remember being told it was something of a thing on the 1960s British Blues scene. More likely that you just played through whatever you could find or afford.

He, he, he! I was expecting “spikey” to ask if there is a tuner in the editor! Hang on a moment - does it even have an editor? Does it make a sound? Maybe the artificial intelligence thing ensures that your guitar never goes out of tune!

Well, whatever next? It sure looks familiar but you are never alone with a clone. As the saying goes - “if you can’t beat ‘em, join ‘em”

Hi sicular, I’m not sure why, but you appear to be confused about this. HX Edit will work on your Mavericks system, it’s backwardly compatible. HX Edit is tied to the Line 6 Firmware revision number, therefore if you install FW v2.82, then the HX Edit version must be the same number i.e. 2.82 When you check the compatible OS list for Mac, the first one is Mac OS X, the others are subsequent updates to the Mac operating systems. Quote: Compatible OS: Mac OS X, Mac OS Yosemite, Mac OS El Capitan, macOS Sierra, macOS High Sierra, macOS Mojave, macOS Catalina Hope this helps/makes sense.

Hi Chris, Try installing the Helix Mac Driver 1.0.7 once again to access the higher sample rates - download it from here: https://line6.com/software/index.html Here you see can Mac Audio MIDI Setup and Logic ProX have access to the higher rates (the italic numbers in LPX mean that the rate is unavailable) - attached pix. I know it doesn't help with the "out of phase" thing, but hope it helps in other ways.

Just done a quick trawl through the HX Stomp prices in the current U.K. market and I would put the average price in the region of $500, approx 450 Euros or £380. I can’t find anywhere listing a price anything even near to the 150€ “larsalo” has mentioned. Surely, some mistake - if not - buy one for me.

What “haters”? Who, where? You started this thread and even with your latest comment you seem determined to stir things up. Right from the start it has been pointed out to you that no amount of pi$$ing and moaning will produce a firmware update any quicker than the actual time it takes to write and debug the code. If you know of some way to achieve this faster, please advise the Line 6 software developers. As someone said - “It doesn't change time and circumstances.” Whatever that is supposed to mean? Nowhere is it carved in stone “Line 6 shalt produce a exceptional free upgrade at least thrice a year”. (“Thrice”- Please insert any number you feel you should be entitled to!) Have a jolly Christmas and very soon it will be a whole new year where you can keep on counting the months away.

Because this is still happening after reinstalling the firmware it may indicate there is a hardware issue. Contact Line 6 Customer Support and raise a ticket. If it is quite new it may be possible to return it to the store you bought it from and have them swap it for a new one that works correctly. Sorry, you are unhappy about the situation, but occasionally things go wrong.

Sorry for the delayed response, but I have only just spotted that you have this issue. This is now normal on Mac OS 10.15.2 - here’s a copy of my reply to someone having the same problem with a Helix.way back in July. “I’m not running “Catalina”, still on “High Sierra”, but what you have there looks to be an over zealous “Gatekeeper”, which is security built into the main OS. If you check in your System Prefs Panel there is an icon for "Security & Privacy", inside you will find General, FileVault, Firewall etc. Click on General and you should find the option to allow installation from an unknown source (Anywhere). It’s there to try and block any malicious software that could damage your Mac.  You could try “right click” on the file to bring up a dialogue asking if you want to open anyway. Agree and you will have to enter your Admin password to allow the install to proceed. Failing that there is a software app called Pacify, that will allow you to open disk images etc. then you install from inside the package. find it here: https://www.charlessoft.com/ ADDITIONAL INFORMATION   This is due to an update in the way that gatekeeper works on Catalina. It’s looking for “notorisation” of the app. It’s effectively a certificate of good standing that is obtained by the dev uploading their app to Apple to check for malicious code which is then stapled to the app. It’s one step further than having a app signed with a developer cert.” Hope this helps/makes sense

No problems, just shout when you are ready to “dive in” a little deeper with recording - see what I did there. All the best and have a great Xmas.

No problem. Maybe I have misunderstood your dilemma, and it is not installing the Native Plugin for Garageband that is the issue, but how to use it once installed. IIRC, you have a Helix floor unit and I would guess that is what you are wanting to use to get your guitar sound into GB? If that's the case then what you record into GB on channels 1 & 2 will be the stereo out from your Helix, complete with all the amp, cab and FX for that particular preset you are using. To take advantage of HX Native you need to be able to capture the dry guitar signal from channel 7 of your Helix in order to re-amp the guitar. If that's the case, hang on for a little while until I can see if I can track down some instructions to get you up and running. Also if you are using some other audio interface to get your guitar signal into your Mac, please let me know as that might make a difference. Or even let me know if you have everything under control.

Hi again, Oops, I didn’t realise how old that video was! O.K. This video covers the 2019 version of installing plugins and something else I may have overlooked is that you must install the 64bit version of any au component. Also there was an update to version 10.3.4 GarageBand available to download from last week. See if this video helps and I will check out the new GarageBand when I get in the studio later today - the version on this iPad is very different. Hope this helps. L8R

Hi, You might find it helpful to check out my reply to a previous query about Native and GarageBand. Check this to see if it helps - there is a link to a video.

Hi, As noted by “phil_m” in his comment above - you need to be using the 64 bit version of Cubase 5 for the Helix Native plug-in to work. Hope this helps.

Same here, but further into that TGP thread someone speculated on something Variax related being made ready for NAMM, but DI said Variax development wasn't really his department. Not sure if that counts as "no comment"?

Just to double up on this comment, here is a quote from DI on that Gear Page thread. When asked if we might see the 2.90 release over the upcoming holidays, he replied. ”Even though 2.90 is 80-90% finished, no. Bigger fish to fry and we're a tiny team.“ Mmm... Eric being as intriguing as ever! Any ideas as to what the “bigger fish” that are about to be fried might be? Smells fishy!

Hi again, i must have been asleep at the wheel again, because I have only just realised that you are having trouble with v.281.1 firmware which was only for the Helix LT model. I would suggest that you may need to perform a reset on your hardware to blow out any bugs in the unit before you try to take your firmware to the next stage. Assuming that you have a backup copy of everything you regard as important - try a hardware reset: Helix Floor/LT Button Combination Description 2 LED light Fun 3 & 4 Test Mode 5 & 6 Global reset 7 & 8 Reset setlists to factory, Keep IRs 8 & 9 Reset setlists to factory, Clear IRs 9 & 10 Reset setlists to factory, Global reset, Clear IRs 10 & 11 Upgrades existing presets to latest format 11 & 12 Clear current preset 5 & 12 Clear setlists, clear IRs, Return system settings to default 6 & 12 Safe boot mode To use Reset Options: Power off the Helix Hold the desired button combination Power on the Helix Release the button combination Please note:Buttons are numbered from top left to bottom right. Suggest that you try 10 & 11 first, as the switch to 2.8 and above was quite intensive “brain surgery” for the Helix family. Also, search this forum by typing “2.81.1 in the search box at the top of the page and trawl through the replies. Good luck!

That looks to me like some sort of glitch. I would suggest that you make sure that you have a backup of all your presets etc., them perform a reset on your hardware to see if the glitch is cleared. If a reset doesn’t work, then your other option is to raise a ticket with Line 6 support. It also helps to know what firmware revision you are using and if this is only a problem with the hardware or is the HX Edit display also screwed up? Backup and then try a reset x these are your options: HX Stomp Button Combination Description All 3 Footswitches Clears all presets/IRs FS1+2 Resets presets and IRs FS 2+3 Factory restore (globals, presets, IRs)