silverhead

Sorry to say.... you are on a futile quest. You will never hear from your FRFR or amp what you hear in your headphones without significantly tweaking your preset. And I’m not sure what you mean by ‘accurate’ output. If you’re referring to the sound you hear from your headphones, well, that’s the sound you hear from your headphones. It’s not any more accurate than the sound you hear from your FRFR or amp. They’re all accurate based on the different tonal characteristics of their speakers.

Yes, HX Edit is supposed to update itself as of version 3.01. Not previously though.

Yes it is worth upgrading. Make sure you use your current version of Helix Native to back up any presets you want to keep, just in case. Upgrading should not lose anything but it’s always best to have backups.

A crime? Class action? I presume you’re joking.

See,Global Settings -> Footswitches. Use knob 4 to set the Up/Down footswitches to Snapshots. The Up footswitch then does what you want.

FYI... I purchased the Line 6 M20d mixer years ago and splurged on the custom-fit moulded dust cover for it. Not as effective as a tea towel or T-shirt. So perhaps there’s some buyer’s remorse in my response ..... Talk about expensive overkill to a simple problem.... I got duped! https://www.google.ca/url?sa=t&rct=j&q=&esrc=s&source=web&cd=&ved=2ahUKEwjE0t-Cqs7wAhVCLs0KHcpHB_8QFjAAegQIBhAD&url=https%3A%2F%2Fwww.long-mcquade.com%2F45740%2FPro_Audio_Recording%2FAccessories%2FLine_6%2FStagescape_M20d_Dust_Cover.htm&usg=AOvVaw0rrzRyKBYJ3-T0S7LJrpw0

Yes, a T-shirt works too! But I’m sure you could find an expensive overkill solution as well.....

Yes I use a very effective dust cover. A piece of cloth. An old tea towel works wonders. They come in a nearly infinite variety of colours and patterns. You can even tie-dye it for an extra fashionable customized look.

The knob behaviour is controlled by a Global Setting which was restored to default during the firmware update. You will need to reset it to your preferred setting, or restore your Global Settings from the backup that was created during the update procedure.

No, Global Settings cannot be changed using HX Edit. The manual is correct.

Not sure what you mean by trying to install the Helix Demo. There’s no such thing. Are you talking about the trial version of the Helix Native product? If so, what exactly are you trying to install?

All JTV models are HD and work with Workbench HD, not the original Variax Workbench program.

No there is no difference.

I’m not a Spider owner but I don’t see why not. Download it and try. Bad advice. Sorry. I didn’t realize the amp has no USB.

This is a user forum. Line 6 hosts it but it is intended for Line 6 product users, not staff. Participating in this forum is not part of anyone’s job at Line 6.

Seriously, tell us exactly what you did in as much detail as possible. Simply saying that you did something wrong doesn't help us help you.

Just to be clear, I am talking about listening to the demos/videos while your POD Go is connected via USB to your computer with the associated external speakers/amp active. Don't just listen to them using, for instance, only your laptop. But if the patch creators allow you to actually download sample patches then yes, load them into your POD Go.

WHAT DID YOU DO?

The POD Go is a single path device. You can’t process two inputs independently. I don’t know about the technical aspects of potential overload or risk by using two inputs simultaneously but I do expect that the resulting sound would probably be awful. I think the input selection of Guitar + Wireless is designed more for the convenience of users who want to switch guitars at various points during their gig. This input setting allows you to put one guitar down and pick up another without having to swap out any cables. All you’d have to do is turn up/down the Vol knobs on the respective guitars when you swap them.

Some good insight above from voxmann55. Someone else’s patches can provide you with some good examples of patch construction and signal routing ideas but you will almost always need to tweak them to make them sound best using your own equipment. And if you’re not familiar with tweaking patches you can be disappointed. And how do you get familiar with tweaking patches? You learn to create your own, at which point purchasing them may be unnecessary. I’ll emphasize point numbers 2 and 6 in voxmann55’s list. The external equipment, specifically any differences in equipment between the patch creator and you, is critical. The most important factor is the speakers. Most patches available for purchase are designed for output to PA systems or FRFR speakers. If you use a typical guitar combo amp and speaker/cab with the POD Go you will likely be very disappointed with any patches you purchase unless you know they are designed for that configuration. Nonetheless I have purchased patches in the past and found some to be very helpful, not only in the tones but sometimes more importantly in patch construction ideas and examples. With reference to the three purchase options you specifically mention I think only you can decide for yourself. Listen to the samples using your POD Go and the connected speakers/amp that you will be using with it. Do not make your choice by listening to these samples using your computer’s soundcard and speakers.

It sounds like you have already contacted Line 6 Support about this. Seems there are two separate issues here: 1. Registration of the Helix device based on its serial number as now belonging to you, and associated with your user account, for ongoing support and warranty purposes. Device ownership is transferable and Line 6 support is usually able to do this for you. They may need to contact the previous owner on your behalf to ensure that the transfer of ownership is valid. 2. Eligibility of the device for a discounted price on the purchase of Helix Native. Only one discounted purchase per device is permitted. Hence the price discount is not transferable to you if the previous owner has already purchased Helix Native at a discount.

What software are you using? Do you have a recent backup of the folder on your computer that this software uses to store its tones?

Also,see manual page 8.2 for USB info. The dry signals from Tone 1 Input and Tone 2 Input are sent over USB channels 7 and 8 to your computer. Make sure Pod Farm is set to receive, as its input, whichever one of these channels/signals you want to use.

See manual page 6.2 Outputs. Set both Tone 1 and Tone 2 to Mute for the outputs your speakers are connected to (XLR or 1/4”).

How are you attempting the backup? Are you talking about the forced backup that is part of the upgrade procedure? Start by downloading and installing HX Edit v3.10. Install all components then run HX Edit.