Search the Community

I'm running through my helix lt to my focusrite scarlet solo via XLR and using phantom power, because otherwise the guitar sounds like it's "not enabled". I always used this method for almost a year now. Some guy told me that this will damage my unit. Is this true? Should i be concerned or i'm fine on how i use it?

Hi, Hope someone can help... I recently bought a variax 500 - no problems with the guitar, powers fine by battery. The problem is that the A/B box does not supply power to the guitar. I suspect its because I have the wrong adapter - can anyone please confirm if its likely that? Symptoms: Plug in and the 1/4" and XLR lights operate fine Power lamp on the right does not illuminate. Plug in the guitar - no signal through to amp. Plug in guitar with battery - signal is fine. The adapter I got with the guitar: INPUT 230v ~/ 50hz/ 100ma and OUTPUT 5.2v=/ 1200ma I have seen that the line 6 power supply has a higher rated output - INPUT of 230z ~/ 50hz / 150mz and OUTPUT 9v=/ 2000ma 18va So, am I correct in thinking that the power supply I have is, at 7v output, just not hot enough and I need to buy an appropriate replacement? Many thanks! Craig

I intend to use a TRS 1/4" > XLR adapter cable for a balanced connection to mixer. Is Pod Go at risk if there's phantom power coming from the mixer? Or is it safer to use a DI box? Thanks in advance for any assistance with this. Cheers:-)

Hi all, hope you're well. I'm hoping someone will be able to help me please. I'm having difficulties setting up a NT1-A condenser mic through a UX1. I've read through several old posts on this forum but can't seem to find the answer I need. The issue is the volume level from the mic; it's barely audible. The NT1-A is plugged in to the input channel of a Neewer 48V phantom power supply (power into mains), with the output going into the mic input of the UX1. The UX1 is plugged in via USB with the output settings set to 'built-in output' via Garageband on a MacBook Pro, coming through to my headphones. I've cranked the mic gain on the UX1 up to max, pushed the track volume up to max in Garageband and 'Mic 1' input is selected on the mixer in Podfarm. I can mostly hear a quiet, soft hissing noise (presumably the high gain setting) but when I go to record I can hear my voice quietly underneath, so seemingly the mic is on and registering. I've tried clicking the +18db boost on the input channels in the mixer in pod farm, which increase the volume of the hissing and makes things a little louder but something's clearly wrong. I've been recording guitar using Podfarm without trouble, so presumably I'm missing something as I believe other people have managed to get condensers with phantom power working fine? I'd appreciate any suggestions as to how I can fix this,, thank you!

Quick question; can you run Firehawk FX's xlr out to the pa mixer with phantom power enabled channel?

Greetings fellow forum-ites Recently bought a condenser mic to use with my Helix. Plug it in and turn on phantom power then start to bring up the mic gain and all is good..... ...plug in the USB cable and all of a sudden there is horrendous noise. This noise translates to recordings also. Moving the mouse around modulates the noise. This does not happen when using Variax or Guitar. I'm not really sure I understand why the USB input/output is involved in the gain and input for the microphone. As I said without the USB cable inserted there is no noise and everything is good. Anyone else experiencing this?

I am getting nasty electric shocks from guitar to microphone with my X3 Live. I have a much loved Pod X3 Live - and I have recently discovered (in our new practice room setup) that I get shocks when holding guitar and a properly grounded microphone. I have troubleshooted the system and mains supply thoroughly, and traced this to the way the X3 Live processes incoming phantom power. I have excluded bad grounds on all devices, except the Line 6 POD X3 which has no independent ground via its (original) Line 6 power supply - (ie the ground is 'floating' as it should). The negative power supply connection is not ground. I bought a new digital multi-meter to troubleshoot this. I though it was a mic signal path problem at first but have now ruled that out. I've measured 48-50V between the guitar and any good ground, eg the vocal mike in our studio /rehearsal setup - and other guitars, rack kit chassis etc. Though just 50V, it's still a noticeable shock, a lip on the microphone was the first experience and is quite a 'belt' very much felt with fingers too. The voltage drops to zero when I turn off the (global) phantom power on mixer My signal path is: Guitar > Pod X3 > XLR out L to Desk (for monitoring) and XLR out R straigh into to a Firewire 8/8 Recording interface. If I have phantom on on either of those, there is 48-50V potential between the guitar ground and a microphone. Turn both off, no voltage present. The conclusion I have come to is that there is a problem in the Line 6 Pod X3 Live unit that's causing the phantom potential to raise the guitar input's ground wire to become 50V above ground 'proper'. As our desk is Phantom Power 'global' (and other devices like active DI boxes and condensers need the phantom), it's not something I can turn off except perhaps by buying a decoupling transformer as a phantom blocker. I've tested adding a ground wire from my guitar to another guitar (other ground) - to check that the mixer phantom power supply does not object to that by just sending the unwanted 50V to ground - and remaining phantom-powered items connected to the board are still operating OK. They do. So I'm thinking to jury-rig a 'proper' ground to the Pod X3 Live unit somehow to defeat this issue. I'm minded to make a cable that connects one end to a good ground- the mains socket - and then using only the green earth wire of course, and connect this ground to the X3 Live to an used connection (XLR Microphone input Pin 1 ) which my meter tells me is on the same ground buss as the guitar input (as it should be). I am well out of warranty with Line 6 on this unit, while Line 6 have been very helpful to me with an issue I had once before (on my Variax 300) - I'm not expecting their help on this or for this to become a 'send back for repair issue', and am not sure if it's a problem that has always been present and I have just noticed it... My question to the forum community is: has anyone else experienced anything like this? Perhaps in the X3 schematics there is something that shows the circuit schematic of how phantom power coming into the X3 Live through the Direct Outs as is in my case, on pins 2&3 is raising the ground voltage of the guitar input to 50V above 'good' ground. Perhaps there is an internal component that has failed. If so, what would it be? Is there an internal decouplng transformer to disregard any incoming phantom voltage that has failed? Thanks for your time reading this.

Hello Line 6 Community. Been using Line 6 products for more than 10 years now, but always for live sound. I just started my home studio and decided to go simple first, so I already had a Line 6 TonePort UX1 and I decided to use it as my soundcard/table. I play guitar and always used my toneport with programs like gearbox, guitar rig and amplitube. It always worked well, but I've never tried XLR input of my toneport since I never wanted to record voice. Then I bought a mic. Without knowing what "phantom power" and "condenser" mics really meant, I fell for a Behringer B-1 mic. For in case you guys don't know, it's a XLR condenser mic (which needs 48v power to work). So I turned it on my toneport and the expected happened: "No sound". Then I searched in the internet for the cause and it led me to "Phantom Power boxes". I bought one of these little boxes that apparently have a XLR input, a XLR output and a Phantom Power switch. I rigged everything to my toneport. When the phantom power switch of the box is off, the green light saying 12v appears. In that case, the microphone works but with a very low audio gain. Ridiculously low, srsly. When I turn the Phantom Power on, the red led says 48v and then... for my surprise... it doesn't work at all. The toneport doesn't get any sound. Then I thought that it makes sense, "How does the toneport will receive a 48v signal by being only connected in a USB input?". I guess the guy who said to buy a phantom power box thought that the toneport ux1 was connected to another source of energy, not only USB. My question is: Do I have to upgrade to Toneport UX2 or other newer version which doesn't rely only in usb as a power source so I can use my 48V mic? Or it should have worked 48v in my toneport? I'm lost now, since the internet says one thing and I've tried and didn't get results... Thanks in advance and have a nice day, guys.

Hello everyone. I know there are already a couple of threads with users reporting hiss and issues with XLR output to their board. In summary it appears this is mainly due to the board sending phantom power to the Helix. My ask to the community to help others is what is the recommended configuration for sending your Helix guitar signal "Mono" to a board for each condition below? Assumptions - 1. XLR Left Mono Out Conditions - 1. Board is sending Phantom Power to device (Phantom power can not be turned off) 2. Board is not sending Phantom Power Questions - 1. When should i use Mic level output versus Line level output?

I am having trouble recording vocals with a condenser microphone on my Line 6 UX2. I am using a MXL 990. I checked to make sure I had the Phantom Power on. I am able to record guitars and vocals with a dynamic microphone just fine. I am very new to recording and am very confused by this. I would very much appreciate any help/tips anyone has to offer. -Aaron96