silverhead

The other things to consider about Firehawk are it’s Tone Matching and mobility (Bluetooth based remote app). If losing those features are not important to you I would definitely upgrade to the LT first. If affordable I would then sell the Standard and get the JTV59.

If it happens spontaneously, without you touching anything, it’s either a firmware glitch or faulty hardware. To determine which it is use HX Edit to reinstall the firmware. If it’s still happening open a support ticket for hardware diagnosis and repair.

You are very gracious, sir. And generous. Thanks for your contribution to this community.

It can't be turned off. It's the same way with all Helix products, and I believe before that as well. As I'm sure you know it's there as a visual indicator that you are in the process of selecting a new preset, and you must either Cancel out of the process or select a preset. It's useful to alert you if you mistakenly hit the Up or Down switch. If you've organized you preset order in advance for a gig, as most do, and hit the wrong switch while 'live' you could get quite confused and it could affect your performance. Personally I find it more useful than annoying but I can see your point. Might be worth an Ideascale item as a global setting.

Not to my knowledge.

It is working as it should. Amp modellers are designed to replicate the sound and ‘feel’ of a mic’d amp in the studio control room. That’s the sound that you hear on recordings. You are right that there’s a difference between that and the ‘amp in the room’ feel. But the modeller is working as it should; it’s not designed to reproduce the amp in the room feeling.

I notice that we are able to post a comment in any user’s profile. It’s public, but the receiving user is notified by email as well as in the Notifications alert, and you do have to visit the user’s profile page to post/see it. I don’t know if this is a new feature or not; perhaps I just haven’t noticed it before. In any case you can use that instead of a PM. Similar effect - the target user gets it and it’s hidden from general view unless one visits the user’s profile.

That’s controlled in Global Settings. The default value is Bank, and that’s reset when you do a Factory Reset. You must have changed it at some point, knowingly or not. See manual pg 33.

Also, as of firmware v2.80 Helix supports Variax string level settings. You could create a dual input preset, set both inputs to Variax, set the treble string levels to zero on the clean bass path, leave the levels normal for the dirty chord path, and independently process the paths/strings. Set the path outputs differently as desired.

The Helix Marketplace contains many presets created by pros. Explore those options. Perhaps one or more of those creators will consider building custom presets for you.

Yes there is a beta program. It’s by invitation, not sign-up.

Try helixhelp.com

Make sure your firmware is up to date; v1.12 is the latest. Also, the firmware v1.12 release notes includes the following known bug: On rare occasions, audio can be lost if POD Go is powered on while a connected Mac/PC is passing audio via USB If this is causing your problem, a workaround would be to disconnect the POD Go when powering up.

See the 'Using a Line 6 Variax' section of the manual: https://line6.com/data/6/0a064389f12c5564c72bd7f4a/application/pdf/Firehawk FX Pilot's Guide - English ( Rev E ).pdf

To answer this question I would need to consult the manual. I keep a copy handy at all times, and it might help you too. Teach a man to fish, as they say.... Here's the link for your convenience. https://line6.com/data/6/0a06439c975d5787c3e351aa0/application/pdf/Helix 2.0 Owners Manual - Rev D - English .pdf Now, anticipating a backlash from those who think a response like RTFM is rude, please acknowledge that he is essentially asking others to do that for him. Note that I had gently recommended the manual in my previous post in this thread. Gentility was apparently ineffective. Perhaps a 2x4 to the forehead.... ;-)

Seems someone dropped the ball. I would phone them. You should find the number (eventually) under the Contact Us tab at the bottom of this page.

In the HX Edit window immediately below the signal flow display you will see two tabs, one called EDIT and the other called CONTROLLERS or something. Hit the CONTROLLERS tab. You should be able to figure it out from there I think. Of course, there’s always the HX Edit manual..... ;-)

Do you think the next Helix is two months away? More like years.

Whatever comes out next, whenever it is, will also be obsolete a few years later. That applies to the entire consumer electronics industry. Based on that reasoning one would never buy an electronics product, because there is always something better on the horizon. Having said that, there are still several years of life in the Helix lineup.

Global Settings -> Footswitches -> Knob 1

Exactly. Skills and knowledge, gained through experience. Don’t expect the Helix factory presets to sound ‘better’ (to you, using your external equipment) than the GT100 presets that you’ve spent a lot of time creating and tweaking to your personal taste. Learn to build your own presets using Helix and then compare the sounds.

Check your Global Settings. Updating firmware resets the globals to their default values. If you had customized them earlier you will have to do so again (or restore them from the system backup that was created during the update process).

I suggest you open a support ticket.

For another point of view, I’ve had no problems using my POD Go with Cakewalk by Bandlab. But over the years I have heard of many problems using Line 6 devices with ASIO4ALL which is the default (and non-compliant) ASIO driver used by Audacity. Please provide more details on your equipment and setup. What is connected to what, and how, from your guitar’s audio out jack to your monitors/speakers.

I just compared your photo to my JTV59. It looks very similar; perhaps a tad less gap on the lower edge of the knob but a more pronounced depression of the edge on the upper side. As mentioned, the top is not flat. You can't fight the geometry on this. There's going to be a gap and/or a depression on the lower and upper knob edges.