jmansf3 Posted December 31, 2017 Share Posted December 31, 2017 Anyone else having problems with the tuner accuracy in version 2.3? I have been using my Helix for roughly a year and have absolutly loved the built in tuner but lately since the 2.3 update I find the tuner to be almost unusable. I even tried multiple guitars. John 1 Quote Link to comment Share on other sites More sharing options...
brue58ski Posted December 31, 2017 Share Posted December 31, 2017 I personally have observed no change in it's behavior. Quote Link to comment Share on other sites More sharing options...
silverhead Posted January 1, 2018 Share Posted January 1, 2018 If your input is set to Multi try changing it to Guitar. 1 Quote Link to comment Share on other sites More sharing options...
marmatkat Posted January 1, 2018 Share Posted January 1, 2018 No change that I could tell. Still a weak point in an otherwise excellent product, imho. Quote Link to comment Share on other sites More sharing options...
jmansf3 Posted January 2, 2018 Author Share Posted January 2, 2018 While changing input to guitar did help me in the past, it doesn’t help with the variax and VDI connection. Maybe I’ll just try a reflash and see if that helps. Quote Link to comment Share on other sites More sharing options...
jbuhajla Posted January 2, 2018 Share Posted January 2, 2018 While changing input to guitar did help me in the past, it doesn’t help with the variax and VDI connection. Maybe I’ll just try a reflash and see if that help Reflash won't help... Actually, I don't see why the tuner was great for you before, but now not on 2.3. Quote Link to comment Share on other sites More sharing options...
jmansf3 Posted January 2, 2018 Author Share Posted January 2, 2018 I don’t see why either if there was no change to the tuner in the update but I’m definitly not imagining it either. That’s why I thought a reflash might help. Maybe something just didn’t go right with my update process. Out of ideas since others are not having the same issue and I really don’t want to go back to adding external gear. I want to gig with my guitar and helix and that’s all. Quote Link to comment Share on other sites More sharing options...
jbuhajla Posted January 3, 2018 Share Posted January 3, 2018 I don’t see why either if there was no change to the tuner in the update but I’m definitly not imagining it either. That’s why I thought a reflash might help. Maybe something just didn’t go right with my update process. Out of ideas since others are not having the same issue and I really don’t want to go back to adding external gear. I want to gig with my guitar and helix and that’s all. So when you open the tuner on the Helix, the input setting on the left most knob is set to guitar? Quote Link to comment Share on other sites More sharing options...
cruisinon2 Posted January 3, 2018 Share Posted January 3, 2018 I love these tuner threads...I wonder if any of the engineers at L6 had the slightest clue that the most discussed feature in Helix would end up being the friggin' tuner. It's great for spectators though...kinda like a visit to the funny farm, just without the straight jacket and meds, and you can go home at the end of the day! Everybody wins!!!! 😂 FWIW, the tuner in my Helix is no better or worse than the built-in tuners in any other similar devices I've owned...will I be setting intonation with it? No. Is it as good as my old rack-mount Korg? Again no, but it's functional enough with the neck pickup and the tone rolled off. However, for those of you who have experienced soul-crushing disappointment at hands of Helix's onboard tuner, there is solution that will get the show back on the road...Snark offers $8 clip-on solutions in every color of the rainbow. Cheap, quiet, no tap dancing, and best of all...no waiting around (becoming progressively bitter the longer it takes) for firmware updates to "fix" it, which may or may not ever be forthcoming. 🤘 1 Quote Link to comment Share on other sites More sharing options...
amsdenj Posted January 4, 2018 Share Posted January 4, 2018 There's a reason for this. We all know how a tuner should work, and how good tuners do indeed work. When the Helix tuner has accuracy and stability issues compared to other tuners, we left wondering if there are other inaccuracies and stability issues that aren't as readily apparent. I'm not saying there's a correlation between tuner accuracy and usability and the other Helix blocks, but that's something we might feel, even if there is no correlation. 1 Quote Link to comment Share on other sites More sharing options...
HonestOpinion Posted January 4, 2018 Share Posted January 4, 2018 There's a reason for this. We all know how a tuner should work, and how good tuners do indeed work. When the Helix tuner has accuracy and stability issues compared to other tuners, we left wondering if there are other inaccuracies and stability issues that aren't as readily apparent. I'm not saying there's a correlation between tuner accuracy and usability and the other Helix blocks, but that's something we might feel, even if there is no correlation. Totally agree with this and the fact that the tuner seems to work a bit better when set to "Guitar" instead of "Multi" is a little disconcerting. Why is this? Seems like it shouldn't make a difference. Makes you wonder if anything else is going on with the input block, even if there isn't. Perhaps more to the point, it appears that functions that require more total time to process and require a sort of "averaging" of, ideally, several data points, such as the tap tempo and tuner could be improved on the Helix. Quote Link to comment Share on other sites More sharing options...
TonyHay Posted January 4, 2018 Share Posted January 4, 2018 I find the tuner in 2.3 to be no different from before, i.e. adequate for non-professional home use. Quote Link to comment Share on other sites More sharing options...
jmansf3 Posted January 4, 2018 Author Share Posted January 4, 2018 My tuner is set to either Variax or Multi since I am using the VDI connection with my JTV 59. I’ve been using my Helix live now for a year and always had acceptable results with my tuner. All of the sudden it’s a nightmare. Obviously something happened. Either there is something wrong with my Helix or something in my update process went wrong. Since there was just an update I figured I would ask if any others were having issues. I am a regularly gigging musician with 27 years of tuning experience. To all with helpful responses, THANKS YOU! Quote Link to comment Share on other sites More sharing options...
Karl_Houseknecht Posted January 4, 2018 Share Posted January 4, 2018 FWIW, the tuner in my Helix is no better or worse than the built-in tuners in any other similar devices I've owned... What have you owned? Units I own or have owned with built in tuners that work FAR better than the Helix: Axe-Fx / AX8 / FX8 Kemper Boss GT-100, GT-10 Eleven Rack Most previous Line6 gear Quote Link to comment Share on other sites More sharing options...
hideout Posted January 5, 2018 Share Posted January 5, 2018 <p> What have you owned? Units I own or have owned with built in tuners that work FAR better than the Helix: Axe-Fx / AX8 / FX8 Kemper Boss GT-100, GT-10 Eleven Rack Most previous Line6 gear My poor ole Fender Mustang Floor’s tuner is better than the Helix’s. Quote Link to comment Share on other sites More sharing options...
jpdennis Posted January 9, 2018 Share Posted January 9, 2018 No difference for me. It works. Quote Link to comment Share on other sites More sharing options...
ShredRex Posted January 9, 2018 Share Posted January 9, 2018 It works but it has always been "jumpy" and not the best. I have a tuner on my wireless receiver that works spot on so I just use that. Or the clip on...I have never used the helix tuner cause simply put there are better options. Quote Link to comment Share on other sites More sharing options...
ghosttrooper Posted January 9, 2018 Share Posted January 9, 2018 What have you owned? Units I own or have owned with built in tuners that work FAR better than the Helix: Axe-Fx / AX8 / FX8 Kemper Boss GT-100, GT-10 Eleven Rack Most previous Line6 gear totally agree on this .... the Helix built in tuner is a mess ... btw. dont understand why a tuner in the helix Edit is still missing Quote Link to comment Share on other sites More sharing options...
sleezye1 Posted January 9, 2018 Share Posted January 9, 2018 Am I the only one who thinks the tuner works perfectly fine? Lol 1 Quote Link to comment Share on other sites More sharing options...
HonestOpinion Posted January 10, 2018 Share Posted January 10, 2018 Helix tuner still needs fixing or at least a more stable, quicker, easier to use "performance" mode. Quote Link to comment Share on other sites More sharing options...
NOSaints79 Posted January 10, 2018 Share Posted January 10, 2018 Make sure you didn't accidentally change the Hz setting on the tuner. It should be 440hz. My cat sat on my Helix once when I had it in Tuner mode and changed it to 446hz. Band practice that week was... interesting. Quote Link to comment Share on other sites More sharing options...
RRMark Posted January 10, 2018 Share Posted January 10, 2018 totally agree on this .... the Helix built in tuner is a mess ... btw. dont understand why a tuner in the helix Edit is still missingI think because sound doesn't go to Helix edit, it is just a controller interface? Quote Link to comment Share on other sites More sharing options...
TheRealZap Posted January 10, 2018 Share Posted January 10, 2018 Nope, it seems fine for me. i have the rack and a separate pitch black rack tuner and can easily compare. both work, acceptably to me. Am I the only one who thinks the tuner works perfectly fine?Lol Quote Link to comment Share on other sites More sharing options...
ghosttrooper Posted January 11, 2018 Share Posted January 11, 2018 I think because sound doesn't go to Helix edit, it is just a controller interface? correct its a "controller interface" ... and a tuner should be standard for this price range Quote Link to comment Share on other sites More sharing options...
neuk01642 Posted January 11, 2018 Share Posted January 11, 2018 I've been having issues but I've put it down to playing an 8 string. For the regular 6 strings it tunes fine and is comparable in accuracy to my TC Polytune, but the B and F# are a pain in the arse. The tuner works sometimes but often won't register the note as being played at all or will delay such a long time before registering I get the feeling I'm tuning the note decay not the note itself. Quote Link to comment Share on other sites More sharing options...
HonestOpinion Posted January 11, 2018 Share Posted January 11, 2018 I think because sound doesn't go to Helix edit, it is just a controller interface? Audio is passed through the USB cable as evinced by the fact that the Helix can be used as an audio interface for your computer or with Helix Native. That should mean that a tuner is possible in HX Edit although it may require a more substantial coding effort than is immediately obvious. As you point out the editor is solely a controller interface right now. Maybe Helix Native will have a tuner before HX Edit gets one. There are already plenty of other computer standalone and plugin tuners available.for DAWs though so I suppose this may not satisfy the folks who would like to see one in HX Edit. Quote Link to comment Share on other sites More sharing options...
TheRealZap Posted January 11, 2018 Share Posted January 11, 2018 just a addon note... native and the new HX edit i believe are sharing code now... possibly even the point of updating from the previous Helix editor... so i think you'd basically get a tuner in both if it happens at all.... Audio is passed through the USB cable as evinced by the fact that the Helix can be used as an audio interface for your computer or with Helix Native. That should mean that a tuner is possible in HX Edit although it may require a more substantial coding effort than is immediately obvious. As you point out the editor is solely a controller interface right now. Maybe Helix Native will have a tuner before HX Edit gets one. There are already plenty of other computer standalone and plugin tuners available.for DAWs though so I suppose this may not satisfy the folks who would like to see one in HX Edit. 1 Quote Link to comment Share on other sites More sharing options...
HonestOpinion Posted January 11, 2018 Share Posted January 11, 2018 just a addon note... native and the new HX edit i believe are sharing code now... possibly even the point of updating from the previous Helix editor... so i think you'd basically get a tuner in both if it happens at all.... Good point! Just acknowledging RRMark's point that Native is already coded for handling audio signal while the Editor historically has only functioned as a controller. But you are correct, with those two code lines merging, a feature coming to Native that requires audio processing may end up in HX Edit as well. The capabilities of HX Edit may well be redefined by having a unified code base. Quote Link to comment Share on other sites More sharing options...
chrisvermaak Posted January 14, 2018 Share Posted January 14, 2018 Just the same as always. Perhaps Line6 could just trap the "green" sector when within half a cent? Must say I never found my guitar out of tune to the ear and I always use the Helix tuner Quote Link to comment Share on other sites More sharing options...
ric1966 Posted January 14, 2018 Share Posted January 14, 2018 I’ve only used 2.30, since my new LT was pre-loaded with the latest firmware. It works OK, but does seem a little finicky compared to other Line 6 processors I’ve used (AMPLIFi and Firehawk). The other guitarist in my band uses a Helix Floor he has owned for over a year and just updated to 2.30. He complained the other day at rehearsal that the tuner seems different, and not in a good way! Quote Link to comment Share on other sites More sharing options...
bonzai01 Posted January 15, 2018 Share Posted January 15, 2018 Anyone else having problems with the tuner accuracy in version 2.3? I have been using my Helix for roughly a year and have absolutly loved the built in tuner but lately since the 2.3 update I find the tuner to be almost unusable. I even tried multiple guitars. John I had problems the other night. I would hit the note and tuner would go from 2 bottom bars to the left with no top bar and then swing to 3 bars to the left without me touching the guitar. I was wondering if it might be related to the new firmware as I hadn't seen it act this bad since I have owned it. Quote Link to comment Share on other sites More sharing options...
bonzai01 Posted January 15, 2018 Share Posted January 15, 2018 Just the same as always. Perhaps Line6 could just trap the "green" sector when within half a cent? Must say I never found my guitar out of tune to the ear and I always use the Helix tuner If they implemented a strobe tuner it would likely be more stable as well. Maybe. Quote Link to comment Share on other sites More sharing options...
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