Line6Tony

Français Deutsch Q: How do I set up my computer to work with Line 6 gear? Make sure your Line 6 device is powered by the same power source as the computer (when applicable). Be sure that your system exceeds the minimum requirements listed on the product's box. Disable 'multiple users' on the system, automatic updates, as well as all themes/dashboards. Disable the internal sound card Turn off all other programs outside of the recording application(s), including anything that may be running in your system tray. Turn off all anti-virus software and malware, including products such as ZoneAlarm, Defender, Norton Anti-virus, Firewalls, and pop up blockers Be sure the date and time is set correctly on your computer Disable all power saving, sleep mode options, wireless devices, and screen savers (especially on laptop computers). Remove all Recording applications/playback programs that are not being used from your hard drive. Unplug all non-essential USB, Firewire, and PCI connections (i.e. Web cameras, cameras, printers, scanners, MP3 players). Disable disc compression options, system sounds, the indexing service, and your wireless Internet connection. XP Users Right click on "My Computer" and select "properties", select "advanced", select "performance settings", "visual effects", and select "adjust for best performance" Run your system cleanup and disc defragmenter found under Start > All Programs > Accessories > System Tools. Control Panel/Line 6 devices > In your Line 6/MIDI devices, select 16 bit audio 512 MB for buffer size Move the Buffer slider to the second tick mark from the left under "extra small" Be sure to select the same settings for bit rate and buffer size in your recording application as well Windows 7/8/Vista Users Go into your computer's control panel and click on the 'Sound' icon. Select your Line 6 device, then click on the 'Properties' button. Click on the 'Advanced' tab in the 'Properties' window. In the 'Default Format' box, try all the different bit and sample rate combinations to see if it fixes any issues you may be having. Windows 10 Go into your computer's control panel and change the view to "small or large icons" Select Line 6 Audio/MIDI Devices. In your Line 6/MIDI devices, select 16 bit audio 512 MB for buffer size Move the Buffer slider to the second tick mark from the left under "extra small" Be sure to select the same settings for bit rate and buffer size in your recording application as well You can also click on the 'Sound' icon. Select your Line 6 device, then click on the 'Properties' button. Click on the 'Advanced' tab in the 'Properties' window. In the 'Default Format' box, try all the different bit and sample rate combinations to see if it fixes any issues you may be having. Mac Users Disable any dual operating systems (dual boot, Parallels, etc.) Run "repair disc permissions" from hard drive Laptop computers: Try removing the power supply to see if there is better performance. If so, try a different power supply. Q: I am getting pops/clicks in my audio stream when I open other programs? A: There is no quick fix to solve this situation, but some end users have had success by installing a higher quality video card. Q: I am not able to get my computer to recognize the Line 6 device? - Plug your Line 6 device directly into the back of the computer. If you are on a laptop, try multiple USB inputs (as many laptops will route keyboard/mouse functions through a USB port, reducing the bandwidth). - Check out the following driver installation documents: USB Driver Installation: Mac USB Driver Installation: Windows Q: I am experiencing latency, how can I reduce it? A: The normal way of reducing latency is to reduce the buffer size. Buffer sizes of 512 will allow latency of about 10ms when using 44.1kHz. You usually set buffer sizes to a power of 2, so if you wanted to lower the latency, try 256, 128 or even 64. If you experience too many dropouts, you will need to increase the buffer size again. Follow these links for more tips and tricks for getting the most out of your computer recording experience. pcmus.com homerecording.about.com jakeludington.com If you are having difficulty using your Line 6 gear with a computer after following these guidelines, please complete your support profile (log on to your Line 6 account and go to "My Account") and post a question in the Line 6 forums.* Audiooptimierung für das Computersystem: Wie konfiguriere ich meinen Computer, damit er mit Line 6 Geräten läuft? Ich Line 6 Gerät sollte an die selbe Stormquelle angeschlossen sein wie Ihr Computer3 Stellen Sie sicher, dass Ihr Computer die minimalen Systemvoraussetzungen erfüllt, welche auf der Kiste des Gerätes angegeben sind. Schalten Sie "mehrere Benutzer", automatische Updates und Themen, sowie Dashboards auf Ihrem Computer aus. Schalten Sie die internet Soundkarte des computers ab. Schließen Sie alle unnötigen Programme sowie Software die in dre Taskleiste läuft. Schalten Sie Antiviren und Malware Software ab, wie ZoneAlarm, Defender, Norton Antiviurs, die Firewall oder auch Pop-Up Blocker. Überprüfen Sie Datum und Uhrzeit Ihres Systems. Schalten Sie Energiespramodus, Bildschirmschoner, kabellose Geräte sowie den Ruhemodus aus. (besonders auf Laptops) Entfernen Sie jegliche Aufnahme/Playback Programme, die nicht benutzt werden von Ihrem Computer. Schließen Sie alle nicht benötigten USB, Firewire und PCI Gerät/Kabel ab. (z.B.: Kameras, Drucker, Scanner oder MP3 Player) Schalten Sie Komprimierungsoptionen, System Töne, den Index Dienst und Ihre kabellose Internetverbindung aus. XP Benutzer: - Rechtsklicken Sie den Arbeitsplatz, klicken Sie auf "Eigenschaften", dann "Erweitert", "Leistungsoptionen", "Visuelle Effekte" und wählen Sie "Für optimale Leistung anpassen". - Lassen Sie die "Datenträgerbereinigung" und die "Defragmentierung" laufen. Start -> Alle Programme -> Zubehör -> Systemprogramme. - Systemsteuerung -> Line 6 Devices -> Line 6/MIDI Devices: Hier folgendes auswählen: 16bit Audio 512Mb "Buffer Size" Den Buffer Regler auf den zweiten Tick von links schieben unter "Extra Small" Wählen Sie dann die selben Bit Rate und Buffer Size Einstellungen in Ihrer Aufnahmesoftware aus. Windows 7/Vista Benutzer: - Gehen Sie in dei Systemsteuerung und klicken dort auf "Sound". Wählen Sie Ihr Line 6 Gerät aus und klicken Sie auf den Einstellungen Knopf. - Klicken Sie auf "Erweitert". In der Box für "Standartformat" probieren Sie alle verschiedenen Kombinationen aus, ob eine davon Ihr Problem löst. Mac Benutzer: - Schalten Sie Dual-Boot Betriebssyteme aus. - Starten Sie "Zugriffsrechte des Volumes reparieren". Laptop Computer: - Nehmen Sie das Netzteil ab, um zu sehen ob es dann besser funktioniert, wenn ja versuchen Sie es mit einem anderen Netzteil. Wenn ich ein Programm starte bekomme ich Klicks und Rauschen, was kan nich tun? Für dieses Problem gibt es keine schnelle Lösung, manche Benutzer konnten dieses Problem anhand einer neuen Grafikkarte jedoch lösen. Mein Computer erkennt mein Line 6 Gerät nicht. Was kann ich tun? - Stecken Sie Ihr Gerät hinten in einen der USB Ports Ihres Computers ein. Wenn Sie auf einem Laptop arbeiten versuchen Sie den USB Port zu wechseln. (Da viele Laptops Maus/Tastatur Funktionen über den USB Port leiten, was die Bandbreite des Ports verringert.) Schauen Sie sich folgendes Dokument zur Treiberinstallation an: Treiber Installation Ich habe Latenz, wie kann ich diese verringern? Generell können Sie die Latenz über die Buffer-Größe verringern. Eine Buffer-Größe von 512 wir Latenzen von 10ms erzeugen bei Benutzung von 44.1kHz. Meist wird die Stärke der Buffer-Größe auf 2 gesetzt. Wenn Sie also einen niedrigere Latenz haben wollen, versuchen Sie 256, 128 oder sogar 64. Wenn Sie dann jedoch Aussetzer im ton bekommen müssen Sie die Buffer-Größe wieder erhöhen. Bitte schauen Sie sich den folgenden Artikel zu Latenz an: Sound on Sound (Englisch) Und folgen Sie diesen Links für weitere Tipps und Tricks um Ihren Computer weiter zu optimieren: pcmus.com homerecording.about.com jakeludington.com (Alles in Englisch) Wenn sie noch immer Probleme haben, Ihre Line 6 Geräte mit Ihrem Computer zu verbinden nachdem Sie diese Richtlinien befolgt haben sollten Sie Sich auf line6.com anmelden, Ihr Profil ausfüllen und ein Ticket öffnen. Optimisation audio pour le système d'ordinateur: Comment est-ce que je configure mon ordinateur pour fonctionner avec équipement Line 6? Connectez l'appareil Line 6 à la même source d'électricité que votre ordinateur. Assurez-vous que votre ordinateur satisfaire aux exigences minimales du système écrits sur la boîte du produit. Désactivez "multiples utilisateurs", mises à jour automatiques et thèmes/Dashboard. Désactivez la carte son interne. Fermez tous les programmes inutiles aussi que tous ce qui est en cours d'exécution dans la zone de notification. Fermez tous les logiciels antivirus et malware comme ZoneAlarm, Defender, Norton Antivirus, le pare-feu et des bloqueurs pop-up. Vérifiez la date et le temps de votre ordinateur. Désactivez tous les options de dormir ou économie d'énergie, les appareils Wifi et économiseurs d'écran (particulièrement sur les portables). Supprimez tous les logiciels d'enregistrement/lecture inutiles de votre ordinateur. Détachez tous les câbles/appareils USB, Firewire et PCI inutiles. (comme, caméras, imprimantes, scanneurs et lecteurs MP3) Désactivez les options de compression de disque, sons systèmes le service d'indexation et votre connexion Wifi. Utilisateurs XP: - Faites un clic droite sur "Poste de travail" et cliquez "Propriétés", sélectez "Avancé", "Options de performance", "Effets visuels" et sélectez "Ajuster afin d'obtenir les meilleures performances". - Lancez votre "Nettoyage de disque" et "Défragmenteur de disque" dans "démarrer" -> "Tous les programmes" -> "Accessoires" -> "Outils de système" - Panneau de configuration -> Line 6 Devices -> Line 6/MIDI Devices: 16 bit audio 512 Mo comme "Buffer Size" Déplacez le glisseur Buffer à la tique deuxième de gauche sous "extra small" Sélectez aussi le même débit binaire et taille de buffer dans votre programme d'enregistrement. Utilisateurs Windows 7/Vista: - Allez dans Panneau de configuration -> Son. Sélectez votre appareil Line 6, cliquez propriétés. Cliquez le bouton Avancé. Dans la boîte "Format par défaut" essayez tous les différents combinaisons de débit binaire ("Bit Rate") et taille de buffer ("Buffer Size") pour voir si ca résolu le problème. Utilisateurs Mac: - Désactivez les systèmes double boot. - Lancez "Réparer les autorisations du disque" de votre HD. Les portables: - Détachez l'alimentation, si ca fonctionne, essayez une autre alimentation. Je reçois des clics et bruits si j'ouvre d'autres programmes. Qu'est-ce que c'est? Il n'y en a pas une correction vite pour ce problème mais certains utilisateurs ont installés une carte graphique de haute qualité avec succès. L'ordinateur ne reconnait pas mon appareil Line 6. Qu'est-ce que c'est? Insérez votre appareil Line 6 directement à l'arrière de l'ordinateur. Si vous avez un portable, essayez différentes ports USB. (Beaucoup de portables font passer des fonctions clavier/souris via des ports USB, qui réduit la bande passante.) Utilisez ce document pur l'installation des pilotes: Installation des pilotes J'ai de la latence, qu'est-ce que je peux faire? Normalement, pour réduire la latence, vous devez réduire la taille buffer. Taille buffer de 512 permettra une latence de 10ms si vous utilisez 44.1kHz. Normalement, vous mettez la puissance de taille buffer sur 2 donc si vous voulez réduire la latence, essayez 256, 128 ou 64. Si vous rencontrez des drop-outs, vous devez augmenter la taille buffer. Veuillez consulter l'article suivant sur la latence à Sound on Sound (anglais) et utilisez ces liens pour améliorer votre ordinateur pour l'enregistrement: pcmus.com homerecording.about.com jakeludington.com (tous en anglais) Si vous avez des problèmes avec l'équipement Line 6 après ces instructions, veuillez créer un compte sur line6.com et ouvrir un ticket ou poster dans les forums.

Français Deutsch Q: Which power supply works with each Line 6 device? Line 6 power supplies are available at your local dealer or at our Online Store. Q: I want to power more than one Line 6 unit from the same power supply. How can I achieve this? A: The Voodolab Pedal Power II Plus can power up to 6 Tonecore pedals and two Modeling pedals at once, and the Voodoo Lab Pedal Power AC can power up to four Modeling pedals. Other power supplies may not deliver consistent voltage and are not supported by Line 6. Voodoo Lab Pedal Power 2 Plus Voodoo Lab Pedal power AC To power the early Line 6 "modeler pedals" (DL4, DM4, FM4, MM4, etc) with Pedal Power 2 Plus, use output 5 or 6, DIP switch AWAY from normal with the supplied red/black ended cable (it's 2.1mm/2.5mm reverse polarity and the red end fits the effect pedal). The reason this works is that the actual current draw* of these early modeler pedals is less than 250mA. Also, when DC power is used, 12V is required (as opposed to 9V when AC power is used). *It is quite common for effects/pedals to be labeled to match the specifications of some included/OEM power supply (as labeling them differently can often times confuse the end user). When however, in reality, these effects/pedals will have an actual current draw (mA) that is (far) less than this specified/labeled value. Note: sometimes, the actual current draw can be found in the manual (appendix/specs). Q: I am traveling overseas. How should I power my Line 6 device? A: You can buy any adapter that converts your country's power to these specs and it will work. Any electronics store in your country should be able to sell you one, or you can contact your local Line 6 dealer. Be aware that the DC-1g and DC-3g power supplies are universal across all voltage and power standards around the world, and you will only need the appropriate adapter for a new region rather than a different power supply or transformer. There are certain products that operate over a range of power supplied and don't require any conversion: Helix Floor/Rack/LT, Powercab 112/112 Plus, all Catalyst amps, Firehawk 1500: 100-240V AC Relay G90: 90-250V AC POD HD Pro/Pro X: 100-240V AC POD X3 Pro: 100-240V AC Q: What if I do not have the Line 6 power supply? A: If it is not possible for you to obtain an official Line 6 power supply, then any other power supply with the same specifications should suffice (but is not supported). Q: I am outside the United States, what do I need to power my Line 6 unit? Option 1: We recommended that the proper Line 6 power supply be used. Please contact an authorized Line 6 Distributor for the appropriate region. To acquire the proper Line 6 power supply for a desired country, please visit the Authorized Line 6 Dealers page to find an one near you. Option 2: You will need a travel voltage converter. These will work with our products provided they output the currents and voltages specified on your Line 6 devices or power supplies. Q: I purchased my internally powered Line 6 unit in a region that has "XXX" voltage, and now I am relocating to a region that has different power. Can my Line 6 unit be modified or do I need to use a external transformer? A: Many Line 6 products can be internally modified at an Authorized Line 6 Service Center to the power needs in your new region. Spider amplifiers require that the transformer be replaced along with internal modification. Please note that this is a non-warranty modification and will not be covered under any warranty agreement. Q: What are some of the common power situations around the world? A: Always verify your voltage and frequency BEFORE plugging your unit in, as damage could result if the unit is improperly powered. Although there can be variations to power, here are some common voltage and frequency situations found around the world: United States: 120V AC/60 HZ Europe: 230V AC/50Hz United Kingdom: 230V AC/50Hz Australia: 230V AC/50Hz Japan: 100V AC/60Hz Here are some examples available on the web: https://en.wikipedia.org/wiki/Mains_electricity_by_country http://www.world-import.com/all-transformers.htm Q: What is the U.S. warranty on a Line 6 power supply? A: 90 days from the purchase date. This applies to power supplies purchased separately and were not included with a Line 6 device. Q: What is the difference between alkaline and rechargeable batteries? A: Rechargeable batteries will usually last about half the time of alkaline batteries, and can have an inconsistent power drain after each recharge. We recommend using alkaline batteries when powering your Line 6 product. Not all rechargables are true AA size and may not fit correctly. Quelle alimentation pour quel appareil Line 6? Vous pouvez acheter les alimentations du revendeur. Je veux alimenter plus qu’un seul appareil avec une alimentation, comment est-ce que je réalise ca ? Le Pedal Power II Plus de Voodoo Lab peut alimenter jusqu'à 6 pédales Tonecore et 2 pédales modélisations en même temps. Et le Pedal Power AC de Voodoo Lab peut alimenter jusqu'à 4 pédales de modélisation. Autres alimentations ne sont pas soutenues de Line 6. Voodoo Lab Pedal Power 2 Plus Voodoo Lab Pedal power AC Je suis à l’étranger, comment est-ce que je peux alimenter mon appareil Line 6 ? Vous devez acheter un convertisseur ou contacter votre revendeur Line 6. L’alimentation DC-1g est universel donc vous n’avez pas besoin d’un transformateur ou une autre alimentation, seulement d’un adaptateur. Il y en a quelques appareils qui n’ont pas besoin d’un transformateur : POD HD Pro 100-240V AC, POD X3 Pro 100-240V AC, Relay G90 90-250V AC. Contactez un des revendeurs officiels de Line 6 si vous avez besoin d’une alimentation différente : www.fr.line6.com/support/dealers/ Et si je n’ai aucune alimentation Line 6? Qu’est-ce que je fais ? Si vous n’avez pas d’accès à une alimentation Line 6. Une alimentation de tires fonctionne aussi, si cette alimentation a les mêmes spécifications. Attention, ces alimentations ne sont pas soutiens de Line 6. J’ai acheté un appareil Line 6 avec alimentation intégrée et maintenant je vais à l’étranger avec cet appareil, est-ce qu’on peut modifier mon appareil ou est ce que j’ai besoin d’un transformateur ? Beaucoup d’appareils Line 6 peuvent être modifiés à un centre de service Line 6 autorisé. Le transformateur des amplis Spider doit être remplacé. Attention, ces modifications ne sont pas des modifications en garantie, donc vous devez payer pour ceux. Attention, vérifiez la tension et fréquence AVANT de brancher les appareils. Ici quelques tensions : États-Unis: 120V AC 60Hz Europe: 230V AC 50Hz Australie: 230V AC 50Hz Japon: 100V AC. Est: 50Hz. Ouest: 60Hz. Quelle est la garantie sur les alimentations Line 6 ? 90 jours pour les alimentations achetés séparément. Quelle est la différence entre les batteries Alkaline et les batteries rechargeables ? Les batteries rechargeables durent environ la moitié du temps des batteries Alkalines. Et parfois, les batteries rechargeables ont un drain de puissance incompatible. Nous recommandons les batteries Alkalines pour les produits Line 6. Welches Netzteil brauche ich für mein Line 6 Gerät? Line 6 Netzteile konnen Sie bei Line 6 Handlern. Wie kann ich mehrere Line 6 Geräte an ein einziges Netzteil anschließen? Das Voodoolab Pedal Power II Plus kann bis zu 6 Tonecore Pedale und 2 Modeling Pedale mit Strom versorgen und das Voodoolab Pedal Power AC kann bis zu 4 Modeling Pedale mit Strom versorgen. Andere Netzteile könnten eventuell keine beständige Voltzahl liefern und sind nicht von Line 6 unterstützt. Voodoo Lab Pedal Power 2 Plus Voodoo Lab Pedal Power AC Ich reise ins Ausland, wie kann ich dort meine Line 6 Geräte mit Strom versorgen? Sie können sich einen Adapter kaufen, der den Strom im Ausland in den Ihres Heimatlandes umwandelt. Jeder Elektronikladen sollte diese Adapter verkaufen, ansonsten können Sie auch Ihren Line 6 Händler kontaktieren. Der DC-1G ist universal verwendbar, für dieses Netzteil brauchen Sie also nur Adapteraufsatz und kein neues Netzteil oder Transformator. Manche Geräte laufen auf mehreren Voltzahlen: POD HD Pro 100-240 Volt Wechselstrom. POD X3 Pro 100-240 Volt Wechselstrom. Relay G90 90-250 Volt Wechselstrom. Spannungswandler müssen 1,5 A und 100 Watt minimum liefern können. Was kann ich tun wenn ich kein Line 6 Netzteil zur Verfügung habe? In diesem Fall können Sie auch jedes andere Netzteil verwenden, welches die oben angegebenen Spezifikationen hat. Diese Netzteile werden nicht von Line 6 unterstützt. Ich habe ein Line 6 Gerät mit internem Netzteil. Wenn ich nun aber in eine Region umziehe, in der die Spannung eine andere ist, kann ich mein Line 6 Gerät auch umbauen lassen oder brauche ich einen Transformator? Viele Line 6 Geräte (wie Rack-PODs, Flextone oder Vetta) und Verstärker können von autorisierten Line 6 Service Centern modifiziert werden um der benötigten Spannung zu entsprechen. Spider Verstärker brauchen einen neuen Transformator. Diese Modifikationen sind nicht in der Garantie enthalten, Sie müssen also für sie bezahlen. Gebräuchliche Stromspannungen und Frequenzen: Vereinigte Staaten: 120V, AC, 60Hz. Europa: 230V, AC, 50Hz. Australien: 230V, AC, 50Hz. Japan: 100V, AC, Osten: 50 Hz Westen

Line 6 no longer offers EPROM upgrades. Technology life cycle has made it not viable to buy the blank EPROMs through normal commercial channels any longer. We had small quantities of the EPROM for AXsys/AX2 Flextone II, POD Pro, Bass POD Pro, POD2 (original), and Bass POD to begin with, and we have run out completely. Q: What is a Line 6 EPROM Upgrade? A: An EPROM upgrade is a newer version of the firmware (flash memory) for a Line 6 unit that does not have USB capability to upgrade via the internet. Q: What are the latest versions of the Line 6 EPROM upgradeable units? A: The latest versions of EPROM are: POD: V2.3 The Pod 2.3 firmware upgrade includes recoded cabinet models as well as a few amp models. In addition, we added some test routines and addressed a minor bug or two. You should notice a little more detail, clarity, and presence in your tone because of these enhancements. The newer FBV version of the POD 2.0 will show 2.54 when checking EPROM, but these units are not upgradeable via EPROM chip. POD Pro: V1.3 Bass Pod: V1.5 Bass Pod Pro: V1.4 Flextone II: V2.4 Flextone II HD: V1.3 Q: How do I find the current version of the POD EPROM? A: To find the current version of software installed in your POD, press and hold the MANUAL button while turning on the POD. The display will first read "POD" and then the software version will follow. Continue to hold the button until the preset shows up and you will be sure to see the complete version. Upon normal power up, it will only show version 2.0. Q: How can I check the version of software on a Flextone II or III? A: Hold down the C button as you power up. The D channel will flash and then the SAVE channel will flash. The number of D flashes = X The number of Save flashes = .X So if the D flashes twice and the SAVE button flashes twice, your version is 2.2. Q: Is there a way to upgrade a POD to a Bass POD ("BOD") or Vice versa? A: Unfortunately, there is no upgrade path between the Pod and Bass Pod. Q: How do I install a new EPROM upgrade chip in the POD/POD 2.0? A: To install the Pod EPROM, take the four screws out of the back of the pod to expose the main PC board, it would be the largest chip on the board. Remove the chip with a flat screwdriver and replace with the new one. There is a notch on the socket on the PC board, line up the notch on the chip with the notch on the socket. For more information on Firmware and EPROM please use the following links. http://en.wikipedia.org/wiki/EPROM http://en.wikipedia.org/wiki/Firmware

Version française. Deutsche Version. A brief explanation of USB audio problems: Most USB audio problems are caused by data transfer interrupts on the USB stream that is feeding audio from the driver to the sound card. If there is a software/hardware interaction on your computer that adversely affects that data transfer, the result can be a white noise burst and/or popping and crackling from the audio device. Interrupts can also cause the device to stop functioning, which will require a system reboot for it to work again, but would not fix the problem long-term. USB interrupts generally do not affect most USB devices such as printers, keyboards, mouse, etc., as these devices use a USB bulk mode of transfer and do not produce noticeable problems if data is interrupted. It should be noted that the complicated interaction of hardware and software on differently configured systems will produce different results, including failure with a small number of computers, regardless of device or manufacturer. The successful use of the USB audio hardware on another computer usually indicates that a problem with the original system needs to be addressed. There is no one-size-fits-all resolution to ensure error-free performance of audio devices on computers, but most USB interrupts can be resolved by one or all of these actions that we have seen help other users: 1. Use the latest Line 6 device drivers. Download them from http://line6.com/software/ or use Line 6 Monkey to update them. Follow the below links on how to uninstall drivers should you need to: Mac OS Systems Windows Systems 2. Optimize your computer system for audio: See our Knowledge Base items below to learn how: Computer System Audio Optimization Windows Vista / 7 / 8 Tweaks and Optimizations Also, here is a good tool to use to update your system drivers: http://www.driverupdate.net/ 3. Test all cables to make sure that they are not defective. Use the shortest cable possible. Ensure that they are properly connected. 4. Remove USB hubs from your system: Line 6 does not support the use of USB hubs for any Line 6 product. USB hubs can also cause white noise or audio interrupts. Please disconnect the hub and plug your USB cable directly into a USB port on the back of your computer if you are using a USB hub. Mac users: Make sure you are connecting directly to your computer and not your keyboard, which acts essentially as a USB hub. 5. Adjust the buffer size, sample rate and bit depth in the Line 6 Audio MIDI Control Panel: PC: Start > control panel> select classic view if you are in category mode > Line 6 Audio and MIDI devices Mac: Apple > System Preferences > Other > Line 6 Audio and MIDI devices The driver console will display a Buffer Size slider that you can adjust towards EXTRA SMALL, MEDIUM, or LARGE. Please first move this slider to MEDIUM or LARGE to see if this helps. Your objective is to have little or no latency while eliminating that white noise. Optionally, adjust the sample rate and bit depth settings to match the project settings in your recording application. For more information on these settings, please see The Line 6 Audio-MIDI Control Panel FAQ. 6. Disable wireless networking devices: On some CPU configurations, actively using wireless networking/connectivity while streaming (recording/playing)computer audio can impact the fidelity of the audio streams (e.g. noise or artifacts are heard in the audio while using wireless connectivity). 7. Change Power Options: Change the Power Options on your computer (PC's only). On Windows XP: To change the Power Schemes, go to Start/Settings/Control Panel/Power Options/. Change power schemes to "Always On". Also change all of the Always On Power Scheme settings to "never". On Windows 7: - Go to the computer's Control Panel - 'View By' in top right corner should be changed to large or small icons. - Select Power Options below - On the left side of the screen, select 'Create a Power Plan' - Select the 'High Performance' plan and hit 'Next' - On the next page just hit 'Create' - Next to your newly created Power Plan, click on Change Plan settings - Click on 'Change Advanced Power Settings' - In this new window, select your power plan, and go through the settings below it individually to manage your computer for best performance. - Under Hard Disk, set turn off hard disk after 'never.' - Under USB Settings, set USB selective suspend setting to 'Disabled.' - After making all these changes, click on 'Apply' and 'OK.' - Reboot the computer and test the performance of your USB audio. On Windows 8: - Press the Windows Key on you keyboard to access the Start Windows screen. - Right Click an empty space and select 'All Apps' from the bottom right hand corner. - Scroll over to the far right of the App screen and under Windows System, select 'Control Panel' - 'View By' in top right corner should be changed to large or small icons. - Select Power Options below - On the left side of the screen, select 'Create a Power Plan' - Select the 'High Performance' plan and hit 'Next' - On the next page just hit 'Create' - Next to your newly created Power Plan, click on Change Plan settings - Click on 'Change Advanced Power Settings' - In this new window, select your power plan, and go through the settings below it individually to manage your computer for best performance. - Under Hard Disk, set turn off hard disk after 'never.' - Under USB Settings, set USB selective suspend setting to 'Disabled.' - After making all these changes, click on 'Apply' and 'OK.' - Reboot the computer and test the performance of your USB audio. 8. Set your Line 6 device as the main sound card on your system: See these Knowledge Base items to learn how: Assigning your Line 6 Device as a Sound Card on your Windows XP Computer Assigning your Line 6 Device as a Sound Card on your Windows Vista / 7 / 8 Computer Assigning your Line 6 Device as a Sound Card on your Mac Computer 9. Purchase a PCI based USB card (desktops) or PCMCIA USB card (laptops): These cards often solve the problem of white noise, communication issues and other problems because the USB implementation on these cards overrides the many times less robust USB bus built into your computer. For more information on PCI Cards please visit PCI CARD For more optimization tips, see Computer System Audio Optimization knowledge base article. Chipset Error Explanation: If the computer fails to meet standard USB requirements, a possible result the soundcard creates a "white noise burst" at the analog audio outputs. This is caused by a flaw in some USB chipsets that were manufactured by Intel using the ICH6 architecture. The chipsets we have verified as having this problem are the 915G, 915P and 925X chipsets, although others may be affected as well. Intel publishes on their web site an Errata that provides a more detailed explanation. Please note that computers that create this problem produce issues with all USB 1.1 audio interfaces, not just those manufactured by Line 6. For instance, Digidesign provides their customers with similar information on this Intel chipset problem. Also note that your computer may have this problem even if other USB devices seem to behave normally. This is because other USB devices (like USB printers and hard drives) generally use USB's bulk mode of transfer, and do not produce noticeable problems if data is momentarily interrupted, as on these problem Intel chipsets. USB 1.1 audio devices, which have to continually input and output audio data at a fixed sample rate to provide audio, require USB's isochronous transfer mode, which is intended to guarantee the steady flow of data that is required for audio. These Intel chipsets fail to consistently provide the continuous data flow required for the isochronous mode and audio. If you want to know if your chipset is one of the affected ones, go to this link and download the program CPU-Z 1.30. This program will gather detailed info on your CPU. Once downloaded, run the program, select the "Mainboard" tab and note the information where it says "Chipset" (e.g. Intel i915PM/GM/GMS Rev 03). Solution: We do not have a solution that ensures proper performance on these computers. The most successful workaround we have found is adding a PCI based USB card (to desktop computers with these chipsets) or a CardBus or PCMCIA USB controller card (for laptops with these chipsets). Once these cards are installed, these computers often stop exhibiting the "white noise burst" problem, because the USB implementation on these cards overrides the flawed built-in USB implementation of the computers. Note: ISA motherboards operate at lower bus speeds, and can slow down your computer and can sometimes cause "clicks" in the audio. We recommend using a non-ISA board. 10. Try a Powered USB Hub: Line 6 cannot support the use of powered USB hubs as they can cause connection issues with our server through our software such as Line 6 Monkey or License Manager. Powered hubs can also create connection issues between our devices and our drivers. However, there have been a few cases where powered hubs actually resolve pops and clicks on certain laptops where the USB ports may not be providing enough power to the Line 6 audio interface. This would typically work with Line 6 audio interfaces that are powered via USB IE: UX1, UX2, KB37. 11. Remove all unused USB drivers: The program USBDeview is a small utility that lists all USB devices that are currently connected to your computer, as well as all USB devices that you previously used. It can be downloaded at: http://www.nirsoft.net/utils/usb_devices_view.html Advanced Troubleshooting: As stated previously, some hardware/software configurations simply will not work together, so Line 6 cannot guarantee that any of these adjustments will work on any given computer. We have seen these techniques work for other users who are experienced with advanced computer adjustments. Perform these advanced procedures at your own risk. In some cases, the ultimate resolution was to replace the computer. BIOS Performance Settings: We have seen BIOS settings, especially power management settings such as ACPI, help with audio performance issues. On most Windows computers, you can adjust the BIOS settings by pressing the F10 key as the computer boots up. Check with your PC's documentation for information on how to enter the BIOS settings. In some BIOS, a setting called "SpeedStep" may be enabled. Similar settings to SpeedStep are "EIST Function" (or *Power Now* or *Cool n' Quiet*). Speedstep is an Intel efficiency tool that enables the CPU to speed up and slow down according to the load put on it. However it also changes the voltages running through the CPU accordingly and may cause crackles when the CPU steps up and down. Go into BIOS settings and disable the "SpeedStep" and C1E settings. C1E is the auto voltage setting that is usually enabled along with Speedstep. This should set the CPU to run at its fixed maximum speed with no voltage changes. Here is a link to a page with further BIOS setting recommendations: http://www.tomshardware.com/reviews/bios-beginners,1126-8.html DPC Latency (IRQ hogging): Use Thesycon's DPC Latency Checker (www.thesycon.de/eng/latency_check.shtml) to help detect the possible presence of a hardware device that occasionally takes more than its fair share of interrupt time by displaying latency intervals. Troubleshooting involves disabling hardware one item at a time, then running the Latency Checker each time until the latency subsides in the checker. Replendence LatencyMon: LatencyMon (http://www.resplendence.com/latencymon) checks if a system is suitable for processing real time audio by measuring DPC and ISR excecution times as well as hard pagefaults. It will provide a comprehensible report and find the kernel modules and processes responsible for causing audio latencies which result in drop outs. It also provides the functionality of an ISR monitor, DPC monitor and a hard pagefault monitor. Note: Be sure to read some of the possible root causes for pops and clicks that the developer of this software offers up under the description of this tool. Some of these advanced tips may help you resolve your issue. Registry cleaning: Remnants of old installs may bog down system performance. OS Reinstall: Complete fresh install of your Operating System in the event certain essential OS files or settings have gone bad. Hard Drive Reformat: Reformat the hard drive to clean out the registry and remove any problem-causing files. Reinstalling the OS and other applications after a reformat of hard drive may repair previously unfixable problems, and may improve system performance. USB Bus Corruption/Power Issues: Generally, if you have an IRQ problem, increasing buffer sizes should fix it or at least improve it. If the problem has something to do with USB bus corruption, or a problem with power, then increasing the buffer sizes wouldn't change anything. It is possible that your USB audio issues are being caused by a corrupt or underpowered USB bus on your computer. We recommend that you consult with a qualified computer technician to verify if this is the case. Be advised that most technicians aren't properly equipped to deal with such an in-depth technical issue. They may suggest replacing the motherboard, but that may not fix it unless the replacement is a known working model. This is because the problems stem from design issues on the motherboard and will be common to all motherboards of that revision and model. USB Audio: Fehlerbehebung: Eine kurze Erklärung zu USB Audio Problemen: Die meisten USB Audio Probleme werden durch Abrisse im Datenfluss des USB Signals, welches ein Audiosignal vom Treiber zur Soundkarte schickt, verursacht. Sollte Software oder Hardware den Datentransfer negativ beeinflussen, kann als Resultat ein Rauschen, Krachen oder Knistern entstehen. Solche Einflüsse können außerdem dafür sorgen, dass das Gerät aufhört zu funktionieren, wofür Sie das System dann neustarten müssen damit es wieder funktioniert. Dies würde das Problem jedoch nicht langfristig lösen. Solche Abrisse im Datentransfer sind für die meisten USB Geräte kein Problem (so wie Drucker, Tastaturen, Mäuse,...), da diese Geräte mit einem Paketmodus arbeiten und somit keinen durchgehenden Datenfluss brauchen. Die komplexe Interaktion zwischen Hardware und Software auf verschieden konfigurierten Systemen kann verschiedenste Resultate haben, dazu gehören auch wenige Ausfälle mit Computern, egal mit welchem Gerät dieser verbunden wird. Die erfolgreiche Nutzung eines USB Audio Gerätes auf einem anderen Computer bedeutet meist, dass ein Problem mit dem ursprünglichen Computer besteht. Es gibt keine Einheitslösung für die fehlerfreie Nutzung von Audio Geräten mit dem Computer, aber die meisten Fehler in Verbindung mit USB können anhand folgender Maßnahmen behoben werden: 1. Benutzen Sie den neusten Line 6 Gerätetreiber. Laden Sie diesen hier herunter oder benutzen Sie Ihre Line 6 Monkey Software um ihn zu aktualisieren. Häufig gestellte Fragen zur Deinstallation der Treiber finden Sie hier. 2. Optimieren Sie Ihren Computer zur Audionutzung. Wie Sie dies schaffen können Sie in den folgenden Artikeln unserer Knowledge Base lernen: Optimierung des Computersystems Video Tutorial: Windows Vista/7 Optimierung (Achtung: Nur in Englisch) 3. Überprüfen Sie alle Kabel auf deren Funktionsfähigkeit. Benutzen Sie das kürzeste verfügbare Kabel. Stecken Sie es korrekt ein. 4. Ziehen Sie alle USB Hubs ab: Line 6 unterstützt die Nutzung von USB Hubs nicht. Für kein Produkt. USB Hubs können Rauschen oder Abrisse verursachen. Bitte entfernen Sie jegliche Hubs und verbinden Sie das USB Kabel sofort mit einem USB Port auf der Rückseite Ihres Computers. Mac: Bitte verbinden Sie Ihr Gerät sofort mit dem Mac und nicht mit der Tastatur, da diese auch nur ein USB Hub ist. 5. Stellen Sie die Buffer Größe, Sample Rate und Bit Depth im Line6 MIDI Control Panel ein: PC: Start > Systemsteuerung > wählen Sie die klassische Ansicht > Line 6 Audio and MIDI Devices Mac: Apple > Systemeinstellungen > Other > Line 6 Audio and MIDI Devices Das Fenster des Treibers wird Ihnen einen Buffer Size Regler anzeigen, den Sie auf EXTRA SMALL, MEDIUM, oder LARGE einstellen können. Schalten Sie diesen Regler erst einmal auf MEDIUM oder LARGE um zu sehen ob dies hilft. Versuchen Sie hier sowenig wie möglich oder keine Latenz mehr zu haben während das Rauschen verschwindet. Optional können Sie auch die Sample Rate und Bit Depth Einstellungen so vornehmen, dass diese den Projekteinstellungen Ihrer Aufnahmesoftware entsprechen. Für mehr Informationen können Sie hier klicken. 6. Schalten Sie Geräte mit kabellosen Netzwerken aus: Auf manchen Prozessoren, die eine aktive kabellose Netzwerkverbindung haben, kann während des Aufnehmens/Abspielens die Genauigkeit des Audiosignals beeinträchtigt werden. (z.B. kann man dann Lärm oder Artefakte im Ton hören.) 7. Ändern Sie Ihre Energieoptionen: Ändern Sie die Energieoptionen Ihres Computers (nur PC). Start > Systemsteuerung > Energieoptionen. Ändern Sie hier das Energieschema auf "Immer an". Schalten Sie außerdem alle Einstellungen dieses Schemas auf "Nie". 8. Wählen Sie Ihr Line 6 Gerät als Standard Soundkarte Ihres Computers anhand der folgenden Artikel in unserer Knowledge Base: Assigning your Line 6 Device as a Sound Card on your Windows XP Computer Assigning your Line 6 Device as a Sound Card on your Windows Vista Computer Assigning your Line 6 Device as a Sound Card on your Mac Computer (Achtung, bis jetzt nur in Englisch.) 9. Kaufen Sie eine PCI USB Karte (Desktop Computer) oder PCMCIA USB Karte (Laptop): Diese Karten lösen oft das Problem des Rauschens, lösen Kommunikationsprobleme und andere Probleme da diese den weniger robusten USB Bus Kontroller Ihres Computers überschreiben. Für mehr Informationen über PCI Karten klicken Sie hier. Chipsatz Fehlerbeschreibung: Falls der Computer die standard USB Voraussetzungen nicht erfüllt kann es sein, dass Ihre Soundkarte am Analog Audio Ausgang ein Rauschen erzeugt. Dieser Fehler entsteht aufgrund eines USB Chipsatzes, der von Intel anhand der ICH6 Architektur hergestellt wurde. Die folgenden Chipsätze stellten sich als fehlerhaft heraus: 915G, 915P und 925X, obwohl auch andere Chipsätze diesen Fehler eventuell erzeugen können. Intel hat auf dessen Webseite eine detailliertere Erklärung zu diesem Problem veröffentlicht. Achtung, Computer mit diesem Soundproblem haben dieses mit allen USB 1.1 Audio Geräten, nicht nur mit Line 6 Geräten. Ihr Computer könnte dieses Problem sogar haben wenn all Ihre anderen USB Geräte normal funktionieren. Die meisten anderen USB Geräte benutzen einen Pakettransfer über USB und haben somit dieses Problem nicht wenn der Datenfluss unterbrochen wird, da diese kein durchgehendes Signal brauchen im Gegensatz zu Audiogeräten. USB 1.1 Audio Geräte brauchen einen durchgehenden Datenfluss ansonsten kommt es sofort zu Problemen, wie bei diesen Intel Chipsätzen. Audio Geräte, die eine festgelegte Samplerate benutzen und so ein durchgehendes Input/Output Signal über USB brauchen benutzen die isochrone Übertragung des USBs, welche den durchgehenden Datenfluss garantieren soll. Die hier genannten Intel Chipsätze können jedoch keinen kontinuierlichen Datenfluss gewährleisten. Wenn Sie wissen wollen ob Ihr Chipsatz einer der betroffenen ist, folgen Sie diesem Link und laden sich die CPU-Z Software herunter. Dieses Programm wird detaillierte Informationen über Ihren Prozessor sammeln. Starten Sie das Programm, klicken Sie auf "Mainboard" und notieren Sie sich was unter "Chipset" geschrieben steht. (z.B. Intel i915PM/GM/GMS Rev 03) Lösung: Wir können für dieses Problem leider keine Universallösung anbieten, eine PCI USB Karte zu verwenden hat bei diesem Problem jedoch die höchste Erfolgsrate. (für den Computer mit diesen Chipsätzen, ansonsten eine CardBus oder PCMCIA USB Karte für Laptops mit diesen Chipsätzen). Sobald eine dieser Karten installiert ist kommt es auf betroffenen Systemen oftmals nicht mehr zum Rauschen da diese Karte dann die standard USB Implementierung Ihres Computers überschreibt. Notiz: ISA Mainboards verwenden eine niedrige Bus Geschwindigkeit und können so Ihren Computer verlangsamen, was zu Klicks im Ton führen kann. Wir empfehlen kein ISA Mainboard zu benutzen. 10. Versuchen Sie es mit einem USB Hub mit eigener Stromversorgung: Line 6 unterstützt die Nutzung eines USB Hubs nicht, da diese Verbindungsprobleme mit unserem Server durch unsere Software wie Monkey oder License Manager verursachen können. Außerdem können USB Hubs mit Stromversorgung Verbindungsprobleme zwischen unseren Geräten und deren Treibern verursachen. Trotzdem hatten wir Fälle in denen USB Hubs mit Stromversorgung Klicks und Knacken auf manchen Laptops entfernt haben da verschiedene normale USB Ports vielleicht nicht ausreichend Strom für das Line 6 Gerät zur Verfügung stellen. Das würde dann typischerweise mit Line 6 USB Geräten funktionieren wie UX1, UX2 oder KB37. 11. Entfernen Sie jegliche unbenutzten USB Treiber: Das Programm USBDeview ist ein kleines Programm mit dem Sie sich alle USB Geräte auflisten lassen können, die verbunden sind und die zu einem früheren Zeitpunkt mit Ihrem Computer verbunden wurden. Sie können es hier herunterladen. Fortgeschrittene Problembehebung: Wie schon vorher beschrieben, funktionieren manche Software/Hardware Konfigurationen nicht miteinander, was bedeutet, dass Line 6 nicht dafür garantieren kann, dass diese Veränderungen bei Ihnen funktionieren. Bei manchen Benutzern haben diese Einstellungen jedoch bereits funktioniert. Sie führen diese Einstellungen auf eigene Gefahr durch. In manchen Fällen war die letzte Möglichkeit der Ersatz des Computers. BIOS Leistungseinstellungen: Wir haben verschiedene BIOS Einstellungen gesehen, besonders Energiemanagement Einstellungen wie ACPI, die bei Audioproblemen geholfen haben. Auf den meisten Windows Computern kann man das BIOS anhand der F10 Taste während des Startens des Computers aufrufen. Überprüfen Sie Ihre Quellen zu Ihrem Computer um herauszufinden wie Sie das BIOS öffnen. Bei manchen BIOS muss man eine Einstellung namens "SpeedStep" abschalten. Ähnliche Einstellungen sind die "EIST Function", "Power Now" oder "Cool'n'Quiet". Speedstep ist ein Tool von Intel, welches den Prozessor schneller oder langsamer macht je nach Benutzung. Es ändert jedoch die Spannungszufuhr, die Ihr Prozessor erhält und kann zu Knistern führen wenn der Prozessor langsamer oder schneller wird. Gehen Sie in Ihre BIOS Einstellungen und schalten Sie die "Speedstep" und C1E Einstellungen aus. C1E ist eine automatische Spannungseinstellung die meist mit Speedstep angeschaltet wird. Durch diese Einstellung sollte Ihr CPU nun auf fixierter Maximalgeschwindigkeit laufen ohne Spannungsschwankungen. Klicken Sie hier für weitere BIOS Einstellungen. DPC Latenz (IRQ hogging): Benutzen Sie den DPC Latency Checker (www.thesycon.de/deu/latency_check.shtml) um zu überprüfen ob ein Teil Ihrer Hardware mehr Latenz hat als normalerweise, indem es Ihnen alle Latenz Intervalle anzeigt. Problemlösung hierzu bedeutet ein Gerät vom Computer entfernen und mit dem Tool überprüfen ob die Latenz nachlässt. Replendence LatencyMon: LatencyMon (http://www.resplendence.com/latencymon) überprüft ob Ihr System für Echtzeit Audio geeignet ist indem es DPC und ISR Ausführungszeiten und hard pagefaults überprüft. Es führt einen ausführlichen Bericht aus und wird die Hauptprobleme für Audiolatenzen finden. Außerdem dient es als ISR Monitor, DPC Monitor und hard pagefault Monitor. Achtung, lesen Sie die möglichen Gründe für Klicks und Knacken, die der Entwickler der Software unter der Beschreibung des Programms bereitgestellt hat, durch. Manche dieser Tipps könnten Ihnen bei der Problemlösung helfen. Registry Cleaning: Überbleibsel alter Installationen könnten Ihr System beeinträchtigen. Neuinstallation des Betriebssystems: Komplette Neuinstallation Ihres Computers falls essentielle Dateien oder Einstellungen Ihres Betriebssystems korrupt sind. Korruption des USB Bus und Energie Probleme: Im Allgemeinen sollte eine Vergrößerung der Buffer Größe IRQ Probleme lösen oder verbessern. Sollte das System in Zusammenhang stehen mit USB Bus Korruption oder Problemen mit der Stromversorgung wird die Veränderung der Buffer Größe keinen Unterschied machen. Es wäre möglich, dass Ihre USB Audio Probleme durch einen kaputten oder mit nicht ausreichend Strom versorgten USB Bus Ihres Computers hervorgerufen werden. Wir empfehlen das Konsultieren eines qualifizierten Computertechnikers um diesen Fall zu untersuchen. Bitte nehmen Sie zur Kenntnis, dass die meisten Techniker nicht für solch ein tiefgehendes technisches Problem ausgerüstet sind. Es könnte sein, dass diese Ihnen raten das Mainboard zu ersetzen, was nicht unbedingt das Problem löst, da diese Probleme oft Konstruktionsprobleme der Mainboardreihe sind und oftmals bei mehreren Mainboards gleich sind. USB Audio: Résolution de problèmes: Une explication courte concernant les problèmes USB audio: La plupart des problèmes USB audio sont causés par des interruptions du flux de données du signal USB qui transfère un signal audio du pilote à la carte de son. Si logiciel ou hardware nuisent le flux de données, le résultat peut-être un bruit, craquer ou crépiter. Ces influences peuvent aussi cesser l'appareil. Vous devez redémarrer votre système pour temporairement fixer ce problème. Ces interruptions du flux de données sont aucun problème pour la plupart d'appareils USB (comme imprimante, clavier, souris,…) parce que ces appareils travaillent avec un mode paquet donc n'ont pas besoin d'un flux de données. Cette interaction complexe entre le logiciel et le hardware sur des systèmes différemment configurés peut avoir des résultats très différents ce qui inclut des échecs avec des ordinateurs connecté aves n'importe quel appareil. L'utilisation avec succès sur un autre ordinateur veut dire généralement qu'il y en a un problème avec l'ordinateur d'origine. Il y en a aucune solution parfaite pour ces problèmes audio mais les pluparts des erreurs en association avec USB peuvent être résous avec ces mesures: 1. Utilisez le plus nouveau pilote Line 6 pour votre appareil. Téléchargez et installez-le de ce site web ou utilisez le logiciel Line 6 Monkey pour cette mise à jour. Ici vous pouvez trouver la foire des questions concernant la désinstallation des pilotes. 2. Optimisez votre ordinateur pour l'utilisation audio. Vous pouvez trouver comment optimiser votre ordinateur dans les articles suivants de notre Knowledge Base: Optimisation des systèmes ordinateurs / Vidéo tutoriel: Optimisation Windows Vista et 7 (Attention, Anglais uniquement) 3. Vérifiez tous les câbles s'ils fonctionnent correctement. Utilisez le câble le plus court. Insérez-le correctement. 4. Détachez tous les hubs USB: Line 6 ne soutienne pas l'utilisation des hubs USB pour aucun produit. Les hubs USB peuvent générer des bruits ou interruptions. Détachez tous les hubs USB et connectez votre câble USB directement à un port USB en arrière de votre ordinateur. Mac: Veuillez connectez l'appareil directement au Mac et pas au clavier. Le clavier est un hub USB. 5. Réglez le "Buffer Size", "Sample Rate" et "Bit Depth" dans le menu Line 6 MIDI Control Panel: PC: Démarrer > Panneau de configuration > choisissez la vue classique > Line 6 Audio and MIDI Devices Mac: Apple > Préférences Système > Other > Line 6 Audio and MIDI Devices La fenêtre du pilote vous montrera le contrôleur "Buffer Size", lequel vous pouvez mettre sur EXTRA, SMALL, MEDIUM et LARGE. Mettez-le sur MEDIUM ou LARGE et voyez si cette option aide. Essayez de réduire la latence pendant le bruit disparaît. Optionnellement, vous pouvez régler la Sample Rate ou Bit Depth jusqu'à ceux correspondent aux règlements du projet de votre logiciel d'enregistrement. Pour des informations supplémentaires; cliquez ici. 6. Éteignez les appareils aux réseaux sans fil: Sur certains processeurs, qui ont une connexion de réseau sans fil active, la précision du signal audio peut nuire pendant lire/enregistrer. (par exemple: on peut entendre du bruit ou artéfacts) 7. Changez vos réglages d'énergie: Changez les options d'alimentation de votre ordinateur (PC uniquement). Démarrer > Panneau de configuration > Options d'alimentation. Changez tous à "Jamais". 8. Choisissez votre appareil Line 6 comme carte de son de votre ordinateur en utilisant les articles suivants de notre Knowledge base: Assigning your Line 6 Device as a Sound Card on your Windows XP Computer Assigning your Line 6 Device as a Sound Card on your Windows Vista Computer Assigning your Line 6 Device as a Sound Card on your Mac Computer (Attention tous en anglais) 9. Achetez une carte PCI USB (ordinateur desktop) ou carte PSMCIA USB (portable): Ces cartes résolvent souvent le problème du bruit ou de communication mais aussi d'autres problèmes parce qu'ils remplacent le contrôleur USB faible de votre ordinateur. Pour des informations supplémentaires, cliquez ici. Description d'erreur chipset: Si l'ordinateur ne satisfait pas aux préalables c'est possible que votre carte de son cause un bruit à la sortie audio. Cette erreur est causée par un chipset USB fabriqué avec l'architecture ICH6 de Intel. Les chipsets suivants sont défectueux: 915G, 915P et 925X. Des autres chipsets peuvent être touchés également. Intel a publié une explication détaillée concernant ce problème. Attention, les ordinateurs qui ont ce problème l'ont avec tous les appareils USB 1.1, pas seulement avec les appareils Line 6. Votre ordinateur pourrait avoir ce problème même si tous les autres appareils USB fonctionnent correctement. La plupart des appareils USB utilisent le transfert de paquet et n'ont pas ce problème si le flux de données est interrompu parce qu'ils n'ont pas besoin d'un flux contrairement aux appareils audio. Les appareils audio USB 1.1 ont besoin de ce signal ou des problèmes apparaissent directement comme avec les chipsets Intel ci-dessus. Les appareils audio utilisant une Sample Rate fixé ont besoin d'un flux de données via USB et utilisent la transmission isochrone. Les chipsets Intel ci-dessus n'assurent pas ce signal isochrone. Si vous voulez savoir quel chipset est dans votre ordinateur, utilisez ce lien et téléchargez le logiciel CPU-Z. Ce programme vous donne des informations détaillées de votre processeur. Démarrez ce programme, cliquez sur "Mainboard" et notez qu'est-ce qui est écrit sous "Chipset". (Par exemple Intel i915PM/GM/GMS Rev 03) Solution: Nous ne pouvons pas offrir une solution parfaite pour ce problème mais l'utilisation d'une carte PCI USB a un taux de réussite élevé. (Pour les ordinateurs avec ces chipsets. Vous avez besoin d'une carte CardBus ou PCMCIA USB pour les portables avec ces chipsets) Une fois cette carte est installée, le bruit disparaît souvent des systèmes, parce que la carte remplace l'USB standard de votre ordinateur. Note: Les cartes mère ISA utilisent une vitesse Bus faible et peuvent ralentir votre ordinateur, que peut conduire à un clic dans le son. Nous recommandons de ne pas utiliser les cartes mère ISA. 10. Essayez un hub USB alimenté: Line 6 ne soutient pas les hubs USB parce qu'ils peuvent causer des problèmes de connexion entre notre serveur et nos logiciels comme Monkey ou License Manager. Les hubs USB peuvent également causer de problèmes de connexion entre nos appareils et ces pilotes. Mais nous avons eu des cas ou un hub USB avec alimentation a éliminé les problèmes du son parce que certains ports USB n'ont pas l'énergie requise. Ca peut fonctionner typiquement avec les appareils USB de Line 6 comme UX1, UX2 ou KB37. 11. Supprimez tous les pilotes USB inutilisés: Le programme USBDeview est un programme qui liste tous les appareils USB connecté à votre ordinateur et qui ont été connectés à votre ordinateur. Vous le pouvez télécharger ici. Résolution avancée des problèmes: Line 6 ne peut pas garantir que ces réglages fonctionnent pour vous parce qu'il y en a des configurations logiciel/hardware qui simplement ne fonctionnent pas. Mais, chez certains utilisateurs, ces modifications ont déjà fonctionnés. Vous faites ces réglages de votre seule responsabilité. Pour certains cas, un nouvel ordinateur était la dernière possibilité. Réglages de performance BIOS: Nous avons vu certaines configurations BIOS particulièrement des réglages d'alimentation comme ACPI, qui ont résous des problèmes audio. Sur la majorité des ordinateurs Windows, on peut ouvrir le BIOS en appuyant F10 pendant le démarrage de l'ordinateur. Vérifiez votre documentation de l'ordinateur pour découvrir comment vous pouvez ouvrir le BIOS sur votre ordinateur. Pour quelques BIOS, on doit désactiver l'option "SpeedStep". Des options similaires sont "EIST function", "Power Now" ou "Cool'n'Quiet". Speedstep est un outil d'Intel qui ralentit ou accélère le processeur selon l'utilisation. Cet outil change la tension d'alimentation du processeur et peut faire des crépitements si le processeur devient plus rapide ou lent. Ouvrez votre configuration BIOS et éteignez "Speedstep" et l'ajustement C1E. C1E est un réglage pour la configuration automatique de la tension, ce réglage est activé avec Speedstep. Avec cette configuration, votre processeur tourne sur vitesse maximale sans fluctuations de tension. Cliquez ici pour des configurations supplémentaires BIOS. Latence DPC (IRQ hogging): Utilisez le DPC Latency Checker (http://www.thesycon.de/eng/latency_check.shtml) pour vérifier si une pièce du hardware a une latence trop élevée que normalement. Ce programme vous montre tous les intervalles de latences. Résolution du problème sera de détacher un appareil de votre ordinateur et vérifiez si la latence diminue. Replendence LatencyMon: LatencyMon (http://www.resplendence.com/latencymon) vérifie si votre système est approprié pour audio en temps réel en vérifiant les latences DPC, ISR et les pagefaults. Ce programme réalise un rapport détaillé et trouvera les problèmes principaux des latences audio. Ce programme est aussi un moniteur ISR, DPC et hard pagefault. Attention, veuillez lire les causes possibles pour craquer et cliquer que le développeur offert sous la description du programme. Certains conseils pourraient vous aider. Registry Cleaning: Les restes des installations anciennes pourraient nuire votre système. Réinstallation du système d'exploitation: Réinstallation entièrement de votre ordinateur si des fichiers ou configurations sont corrompus. Corruption des Bus USB ou problèmes d'alimentation: En général, une augmentation de la largeur Buffer peut résoudre ou améliorer des problèmes IRQ. Si votre système a un problème de corruption USB bus ou avec l'alimentation, cette réglage du buffer ne aura aucun effet. C'est possible que votre problème USB audio soit à cause d'un USB bus cassé ou s'il n'obtient pas assez d'énergie. Nous recommandons de consulter un ingénieur en informatique qualifié pour enquêter ce problème. Attention, la plupart des techniciens ne sont pas équipé pour ses problèmes spécifiques. C'est possible qu'ils vous disent de remplacer la carte mère mais ca résous pas nécessairement votre problème parce que ces problèmes sont souvent des problèmes de construction d'une série de modèles. Donc ce problème pourra persister.

Français Deutsch Q: What is MIDI? A: MIDI stands for Musical Instrument Digital Interface and is a way for electronic instruments to communicate with each other. For a full definition on MIDI and its applications, check out these links: midi.org Wikipedia Many Line 6 products are equipped with MIDI inputs and outputs, which can receive control messages by another external MIDI device. Some of the most commonly used MIDI controllers are: Voodoo Labs Ground Control Behringer FCB1010 Q: Can I adjust the values of the MIDI information on my Line 6 device? A: No, you can not adjust the values on most Line 6 products that receive MIDI information, issues with communication are generally resolved by programming the sending unit correctly. The Line 6 device only knows that when you send it MIDI MESSAGE "A" it will do ACTION "A". Since this can not be changed in most Line 6 products, you need to make sure that your foot controller (or other controlling device) is sending MIDI MESSAGE "A". Please refer to your Line 6 user manual (or downoad) for a list of all MIDI events pertaining to your product. Q: Where can I find the MIDI CC Reference Guide for Line 6 gear? A: MIDI Continuous Controller Reference Q: How can I connect my Line 6 device to my computer if I only have MIDI ports on the unit? A: To connect your MIDI capable Line 6 device to your computer, you will need: 1) A computer with a MIDI interface or a MIDI-to-USB interface, such as the M-Audio Uno. 2) Please ensure that you have the interface's latest drivers installed on your computer. We recommend downloading the drivers directly from the manufacturer's website and installing the drivers BEFORE connecting your USB-MIDI interface. Consult the manufacturer's website for the correct installation and troubleshooting procedures to ensure your drivers are installed correctly. 3) Download and install the latest version of Line 6 Monkey if it is not already installed to your computer. See the following link for more information on installing Line 6 Monkey: Line 6 Monkey Installation and F.A.Q. 4) Connect your Line 6 device to the MIDI Interface, making sure the cables are connected correctly. The MIDIsport Uno will be labeled "to MIDI in" and "to MIDI out". Traditional MIDI connections will have the Line 6 device MIDI IN to interface MIDI OUT, and the Line 6 device MIDI OUT to interface MIDI IN. 5) Turn your Line 6 device ON and open Line 6 Monkey. Monkey should be able to detect the Line 6 device right away. If Monkey cannot detect the Line 6 device, please ensure the drivers for the interface are properly installed, the cables are connected correctly (as described in step 4), and the MIDI Ports were selected correctly. Here is what you would need to configure if you see a "no device" message" A: Select "Connect Using MIDI Cables" B: Here is what the MIDI Port selection should look like with a MIDI Sport Uno. Once the MIDI In, Out, and your device are selected, hit "Ok": Your device should now be recognized. select the unit then select "OK". 6) You are now ready to edit/back up your tones, reinstall flash memory, or experiment with tones from customtone.com. See the following link for more information on editing your MIDI capable device with Line 6 edit: Line 6 Edit FAQ See the following link for more information on backing up your MIDI capable device with Line 6 Monkey: Line 6 Monkey Installation and F.A.Q. Trouble shooting: Q: I am receiving the message "(Code 8000900C) MIDI device timed out waiting for a response." possible resolutions * Reinstall the USB-MIDI device drivers from the manufacturer's website * check to ensure the sockets are snug and connected to the correct jacks * Remove any USB hubs, connect the USB-MIDI device directly to the back of the computer * connect an ethernet cable to the computer and turned off any wireless modem cards See the following link for more computer optmiziation tips: Computer System Optimization MIDI: Funktionalität, Kontrolle und Konnektivität mit Line 6 Geräten Was ist MIDI? MIDI steht für Musical Instrument Digital Interface und ist ein Weg der Kommunikation zwischen elektronischen Instrumenten. Für eine vollständige Definition von MIDI und dessen Anwendungsmöglichkeiten, besuchen Sie diese Seiten: midi.org Wikipedia Viele Line 6 Produkte sind mit MIDI Ein- und Augängen ausgerüstet, sie können also Kontrollbefehle von anderen externen MIDI Geräten erhalten. Weit verbreitete MIDI Controller sind z.B.: Voodoo Labs Ground Control Behringer FCB1010 Kann ich die Werte der MIDI Informationen auf meinem Line 6 Gerät verändern? Nein, Sie können diese Werte auf den meisten Line 6 Geräten, die MIDI Informationen erhalten sollen, nicht ändern. Probleme mit der Kommunikation können meist durch die Programmierung der sendenden Einheit gelöst werden. Das Line 6 Gerät weiß nur, dass wenn Sie ihm MIDI Befehl A senden, dass es die Aktion A ausführen soll. Da dies in den meisten Line 6 Geräten nicht verändert werden kann, sollten Sie sicherstellen, dass Ihr Fußpedal (oder kontrollierendes Gerät) die Nachricht A auch sendet. Bitte berufen Sie sich auf das Line 6 Benutzerhandbuch für eine Liste aller MIDI Befehle, die Ihr Produkt betreffen. Wo kann ich den MIDI CC Reference Guide for Line 6 gear finden? MIDI Continuous Controller Reference Wie kann ich mein Line 6 Gerät mit meinem Computer verbinden, wenn ich nur MIDI Anschlüsse habe? Um Ihr MIDI Gerät en den Computer anzuschließen brauchen Sie: Einen Computer mit MIDI Schnittstelle oder einen USB-MIDI Adapter, wie z.B. MIDI Sport Uno Die neusten Treiber für die Schnittstelle. Wir empfehlen dazu die Webseite des Herstellers der Schnittstelle aufzurufen und dort den Treiber herunterzuladen und zwar BEVOR Sie die Schnittstelle anschließen. Auf der Webseite des Herstellers sollten Sie außerdem Problemlösungen und Installationsprozeduren finden. Überprüfen Sie dann ob der Treiber korrekt installiert ist. Laden Sie sich die neuste Version von Line 6 Monkey herunter und installieren Sie diese. Hier finden Sie mehr Informationen über die Installation und ein F.A.Q. zu Monkey: Line 6 Monkey: Installation und häufig gestellte Fragen Verbinden Sie nun Ihr Line 6 Gerät mit der MIDI Schnittstelle, stecken Sie die Kabel korrekt ein. Das MIDI Sport Uno wird dann angezeigt als "to MIDI in" und "to MIDI out". Bei standardmäßigen MIDI Schnittstellen muss der MIDI Eingang des Line 6 Gerätes an den MIDI Ausgang des MIDI Gerätes gesteckt werden und der MIDI Ausgang des Line 6 Gerätes and den MIDI Eingang des MIDI Gerätes. Starten Sie Ihr Line 6 Gerät und dann öffnen Sie Monkey. Monkey sollte in den meisten Fällen Ihr Gerät sofort erkennen können. Wenn Monkey das Gerät nicht erkennt sollten Sie die installierten Treiber überprüfen und nachsehen ob die Kabel korrekt eingesteckt sind. Line 6 Edit: FAQ Und diesen Link für weitere Informationen zur Sicherheitskopie via Line 6 Monkey: Line 6 Monkey: Installation und häufig gestellte Fragen Fehler: Ich bekomme die Nachricht: "(Code 8000900C) MIDI device timed out waiting for a response." Mögliche Behebung: Installieren Sie die Treiber des MIDI Gerätes von der Internetseite des Herstellers neu. Überprüfen Sie die Sockel und ob die Stecker korrekt eingesteckt sind. Entfernen Sie alle USB Hubs und stecken Sie das USB-MIDI Interface direkt hinten in Ihren PC. Verbinden Sie Ihren Computer per LAN Kabel ans Internet und deaktivieren Sie jegliche kabellose Modem Karten. Besuchen Sie die folgende Adresse für weitere Informationen zur Optimierung Ihres Computers: Audiooptimierung für das Computersystem MIDI: Fonctionalité, contrôle et connectivité avec les appareils Line 6 Qu'est-ce que MIDI? MIDI veut dire: Musical Instrument Digital Interface et est une façon de communiquer des instruments électroniques un avec l'autre. Pour une définition complète, visitez: http://www.midi.org/ (Anglais) http://fr.wikipedia.org/wiki/MIDI Beaucoup de produits Line 6 ont des entrées et sorties MIDI sui peuvent recevoir des messages de contrôle des autres appareils MIDI externes. Très fréquent contrôleurs MIDI: (liens en anglais) Voodoo Labs Ground Control Behringer FCB1010 Puis-je ajuster les valeurs d'information MIDI sur mon appareil Line 6? Non, vous ne pouvez pas ajuster valeurs sur la plupart des appareils Line 6 qui reçoivent des informations MIDI. Les problèmes de communications sont généralement résous par programmer l'unité d'émission correctement. Le périphérique Line 6 seulement fait l'action A si vous envoyez la message MIDI A. Puisque ca ne peut pas être changé, assurez vous que le commutateur au pied (ou autre appareil de contrôle) enverra message MIDI A. Veuillez consulter votre guide d'utilisation Line 6 pour une liste de tous les événements Line 6 qui concernent votre produit. Où est-ce que je peux trouver le "MIDI CC Reference Guide" pour les périphériques Line 6? MIDI Continuous Controller Reference Comment est-ce que je connecte mon appareil Line 6 à mon ordinateur si j'ai seulement des ports MIDI sur mon appareil? Pour connecter via MIDI, vous avez besoin de: Un ordinateur avec interface MIDI ou un adaptateur USB-à -MIDI comme le MIDI Sport Uno. Installez les pilotes les plus récents du appareil sur votre ordinateur. Nous recommandons de télécharger les pilotes directement du site web du fabricant et installez les avant vous connectez l'interface USB-MIDI. Consultez le site web du fabricant pour recevoir des informations concernant le pilote, l'installation et dépannage. Téléchargez et installez la dernière version de Line 6 Monkey si ce n'est pas encore installé. Cliquez le lien suivant pour des informations Line 6 Monkey: Line 6 Monkey Installation and F.A.Q. Connectez votre appareil Line 6 à l'interface MIDI, branchez les câbles correctement. Le MIDI sport Uno sera étiqueté "to MIDI on" et "to MIDI out". Les connexions MIDI traditionnels seront: appareil Line 6 MIDI IN à interface MIDI OUT et l'appareil Line 6 MIDI OUT à interface MIDI IN. Allumez l'appareil Line 6 et ouvrez Line 6 Monkey. Monkey devrait être capable de détecter l'appareil Line 6 automatiquement. Si Monkey ne trouve pas l'appareil Line 6, vérifiez le pilote de l'interface, les câbles et les ports MIDI. Line 6 Monkey Installation and F.A.Q. Résolution des problèmes: Je reçois le message "(Code 8000900C) MIDI device timed out waiting for a response." Solution possible: Réinstallez les pilotes de l'appareil MIDI du site web du fabricant. Vérifiez les sockets sont connectés correctement aux jacks exactes. Détachez tous les hubs USB, connectez l'appareil USB-MIDI directement à l'arrière de l'ordinateur. Connectez un câble LAN à l'ordinateur à la place de l'internet sans fil et désactivez les cartes modems sans fil. Cliquez ce lien pour plus d'information sur l'optimisation de l'ordinateur: Optimisation du système ordinateur

Please download the Excel Spreadsheet file for dimensions of your Line 6 product. Please be aware that new and/or unreleased products may not be reflected on this list. Also, be sure to use the tabs at the bottom of the spreadsheet to select your product family. l6 product dimensions 100407.xls Weights_Dimensions master sheet_12-19-2017.xlsx

Note: The AX2 and Axsys amplifiers are discontinued and now listed as a Legacy Product. Application Q: Where can I get the presets for the AxSys amplifier? A: The Axsys presets are available in .JPG format and can be downloaded from the attached document at the botton of this document. Q: Which Line 6 controllers are compatable with the Axsys/AX2? A: The Line 6 Floorboard and the FB4. See the following link for more information: Line 6 Floorboard and FB4 F.A.Q. Q: Can the stomp box modelers be used with the AX2? Is there much duplication between the stomp boxes and the AX2 (ie, if they can be used together, am I opening up a whole new range of possibilities or just doubling up on functions I already have? A: Line 6 Stomp Boxes will work great with the AX2. The effects in the AX2 are completely different than the effects in the Stomp Boxes. The effects in the AX2 are for the most part just generic effects, where the effects in the Modelers are modeled after classic effect devices used by everyone from Hendrix to Van Halen. Q: How do I adjust my tuner reference frequency back to 440Hz? A: While in tuner mode, turn the MIDDLE knob on your amp or POD. This will allow you to select a tuning reference frequency anywhere from 436-445Hz. Q: How can I change the volume level of the tuner on my AX2/Axsys? A: While in tuner mode, simply turn the CHANNEL VOLUME knob to the desired level. This will set your tuner level without effecting the other channels of your AX2/Axsys. Q: It is possible to control the reverb level of the AX2 with the wah pedal of the Line6 floorboard? A: It is possible to control the reverb level of the AX2 with the wah pedal of the Line6 floorboard. There are several parameters of the AX2 User preset that must be adjusted properly for this to be implemented. Here are the settings: Reverb row / reverb level set to 0 Main row / Delay/reverb knob set to 90. Wah row / wah type set to 5.18. Wah row / wah depth set to 99. Increasing the Reverb row / reverb level setting will adjust the wah pedal minimum reverb level. Decreasing the Wah row / wah depth setting will adjust the wah pedal maximum reverb level. Q: How can I make my own personal patches? A: To make a custom set up of factory patches, simply call up the patch you want, hit "save" (the display will flash), then use the "Bank up/Down" and "Channel select" buttons to choose the location you want that patch to be in. (See pages 4*3, 5*10 and 9*1 in the AX2 manual) Q: What MIDI control functions can I access using the AX2? A: The AX2 Manual on Page 6.6 details the functions of the AX2 that may be assigned for continuous control by the Wah pedal. There is also an AX2 MIDI sysex document that details all of the functions that can be controlled using external MIDI controllers. Q: How can I get a good direct output from my AX2/Axsys? A: Unlike the Flextone, where the speaker compensation is done in the analog world, the AX2/Axsys cabinet emulation is done in the digital world. Because of this, when the speaker emualtion is on, it is going to be present in the direct outs as well as the speaker outs. For AX2/Axsys users, one solution can be to use a pair of analog boxes (like a Hughes & Kettner Red Box or a Digital Music Cab Tone Dual) to feed the PA in live situations and then use the AX2/Axsys compensated direct out for recording purposes only. There is another inexpensive and simple solution to the line out/speaker compensation issue. Many users find that when the speaker compensation is activated, the sound of the AX2/Axsys speaker is not objectionable but simply too dark (there needs to be more treble in the sound) while the amps direct out sounds great through the PA. It is possible to simply feed a little of the direct sound through your vocal monitor and then have some of the low end rolled off. You can achieve this by "Y'ing" the AX2/Axsys direct output into two mixer channel line inputs and using the second channel to EQ your personal monitor feed. This allows you to use the first mixer channel to send the full range AX2/Axsys direct sound through the main house sound system. Then, send the separately EQ'ed sound from the second mixer channel to your vocal monitor. The sound that comes through your vocal monitor is "tinny", but when it gets mixed in with the "bassy" sound of the AX2/Axsys speakers, the resulting sound is pretty well balanced. You may also find that there is also an added depth to the sound similar to running a bi-amped bass guitar rig. You can also apply this concept of Y'ing the direct out to connect to another amplifier other than your vocal monitor. You can use another combo amp or a "Hot Spot" type monitor. You may also find that adding external effects to the "monitor" feed gives you some extra sound processing possibilities. Q: It is possible to control the delay level of the AX2 with the wah pedal of the Line6 floorboard? A: There are several parameters of the AX2 User preset that must be adjusted properly for this to be implemented. Here are the settings: Delay row / delay level set to 0 Main row / Delay/reverb knob set to 90. Wah row / wah type set to 5.12. Wah row / wah depth set to 99. Increasing the Delay row / delay level setting will adjust the wah pedal minimum delay level. Decreasing the Wah row / wah depth setting will adjust the wah pedal maximum delay level. Set up Q: If I only run one speaker on the amp (AX2 212 upgrade) Will I still get the full stereo signal (i.e. the rhythm of the delay will be the same)? If I DI the AX with a mono cable into the PA will I also get stereo delay in a mono? A: You will get only 1/2 of the signal from the amp if you run one speaker. You will still get stereo out of the direct output. You will get mono out of the amp if you use a mono cable. It can be a complicated matter to run a direct output from an amplifier to a live sound system and simultaneously monitor that amplifier's internal speakers on stage. The issue of the cabinet emulation on the AX2 is somewhat more complex than it looks at first glance, since unlike the Flextone, where the speaker compensation is actually done in the analog world, on the AX2 it's done in the digital world and, because of hardware limitations, can't be both present (at the direct out) and not present (at the speakers) at the same time. To do so would require adding additional A/D conversion and a divergent data path, neither of which is a software solution, or an inexpensive, ungradable hardware change. The AX2 design was never intended to have both in simultaneous use. Was it a bad design decision? Maybe, but hindsight is always 20/20, and all of our products are being used in ways that transcend their original design, for good or ill. For AX2 users, one solution can be to use a pair of analog boxes (For example, I have a H&K Red Box and a Digital Music CabTone Dual-lok'd to the inside of my AX2 cabinet) to feed the PA in live situations and use the compensated direct out only for recording purposes. Not the most elegant solution, but a very usable and portable one. There is another cheap and simple solution to the line out/speaker compensation issue. Many users find that the sound of the AX2 speakers, when speaker compensation is activated, is not objectionable, but is simply too dark. There needs to be much more treble in the sound. The direct out sounds great through the PA. You can simply feed a little of the direct sound through your vocal monitor. Have the low end rolled off my personal monitor sound. (you can achieve this EQ setting by "Y'ing" the AX2 direct output into two mixer channel line inputs and using this second channel only to EQ your personal monitor feed). This allows you to use the first mixer channel to send the full range AX2 direct sound through the main house sound system and to other players' vocal monitors. Then, send the separately EQ'ed sound from the second mixer channel to your vocal monitor. The sound that comes through your vocal monitor is "tinny", but when it gets mixed in with the "bassy" sound of the AX2 speakers, the resulting sound is pretty well balanced. There is an added depth to the sound, similar to running a bi-amped bass guitar rig. We realize that this solution is not superior to having separate control of all AX2 amp outputs, but it works without having to spend the extra money on external speaker emulation devices. We hope this solution gives you one more option that may help you get a better monitor sound, in some situations. You may also be able to apply this concept of Y'ing the direct out to others amplifiers than your vocal monitor. You might be able to use another combo amp or a "Hot Spot" type monitor. You may also find that adding external effects to "monitor" feed gives some extra sound processing possibilities. Q: Can the AX2/Axsys power an external speaker cabinet? A: Yes, an external cabinet can be connected to the AX2/Axsys by disconnecting the existing Axsys speakers and connecting the extension cabinet. The speaker outputs of the AX2/Axsys must be connected to an 8ohm or 16ohm load. Do not use a 4ohm load, as it will cause the amp to overheat. Q: How do I record with the AX2/Axsys line out? A: The LINE OUT/HEADPHONE jack of the AX2/Axsys is a stereo output so we suggest that you use a "Stereo TRS" (Tip/Ring/Sleeve) jack to take advantage of the stereo output. A TRS jack is basically a stereo jack much like the jack on the end of your stereo headphones. You can use a mono or guitar cable in the LINE OUT/HEADPHONE output but you will only get one side of the stereo field. Set the Master Volume at 2-1/2 or lower to get a line level output that won't overdrive your mixer input. Remember that you can unplug the AX2 speakers when recording so that you don't have to have the amp playing in the room. If you need to have the amp playing in the room at a higher volume than 2-1/2, you may need to use an external 20 dB pad to bring the level of the signal going to the mixer back down to a usable level. See page 5*15 in the AX2 manual for more details Q: Can I adjust the STEREO LINE OUT/HEADPHONE level of my AX2/Axsys? A: In order to have the desired AX2/Axsys stage volume but not overdrive the input of the mixer, an external 20dB pad can be placed between the LINEOUT of the AX2/Axsys and the input of the mixer. Most mixing consoles already have a 20dB pad built in, but if necessary, an inexpensive outboard unit can be purchased. Rolls manufactures one called the DB25 Matchbox. It doubles as a direct box and a pad and should work great in this situation. Specifications Q: Is the Aux input on the AX2 unbalanced mono or stereo? A: The Aux input of the AX2 is unbalanced mono. The mono sound will be sent to both sides of the stereo output. Troubleshooting Q: How do I reset the Axsys/AX2? A: The factory reset for the Axsys 212 or AX2 is to hold down the USER PRESET and the SAVE (or STORE SOUND) buttons. Q: I have been getting a loud noise when switching from preset 01 on channel "A"? A: Please try a hard reset of your AX2/Axsys. Q: I am receiving a "lo batt" error message. What should I do? A: This message is an indication that the battery is not going to be with us much longer. We use lithium batteries in the AX2/Axsys in order to store the user presets, a common replacement is the Panasonic BR2325-1HG. The current battery will need to be de-soldered and replaced with a new battery. If you are not confident in doing this replacement, it should be performed by an authorized Line 6 Service Center. Q: I'm having a hard time getting my clean sounds really clean on my AxSys/AX2. Is there something that I can try? A: Always remember that there are many different places where you can increase or decrease gain on the AX2/AxSys. If you've chosen to increase it in all (or even most) of these places, you could be causing clipping after the TubeTone modeling. One of the most likely places for this to happen is in the Graphic EQ. A quick test is to turn the EQ off and see if your sound cleans up. If it does, move your whole EQ curve down so that your highest frequency boosts are no higher than +6. A general troubleshooting procedure to find where you might be getting unwanted clipping is to turn off all the effects, make sure that the sound is clean, then turn the effects back on, one at a time, checking for clipping after turning on each one. Q: I just upgraded to AX2 and my presets are changing radically every time I touch a knob. What's going on? A: The AX2 defaults to an 'immediate' editing mode in which the sound will instantly reflect the knob settings (i.e. when you change a knob, the sound changes immediately). You're used to the older 'capture' mode editing of the AxSys 212, where you had to move a knob to the position of its stored setting before you could change the setting. You can put the AX2 into the older editing mode by holding down the Main Row Edit Select button while powering up the amp. This setting is stored with the other Global settings, and you'll never have to think about it again unless you do a reset of the amp. (See page 2-2 of the manual) Q: I turned up the Delay/Reverb level in the Main Row, but I don't hear any reverb or delay? A: Make sure that the Delay and/or Reverb is turned on in the FX On/Off Edit Row or at the Floor Board. Still nothing? Remember that the individual Delay and Reverb Level controls in their respective Edit Rows have to be turned up as well. Q: The Axsys amplifier may make a crashing noise when switching between two presets that have Reverb or Delay on them? A: The Axsys amplifier may make a crashing noise when switching between two presets that have Reverb or Delay on them. The Axsys may also make a crashing noise when switching from a preset that uses the Acoustic Simulator to a preset that uses a non-Acoustic Simulator amp model with Reverb or Delay. There are several things that can be done to eliminate or minimize this noise. If the presets that are selected do not have any Reverb or Delay on them, the noise will be eliminated. It is possible to have Reverb or Delay pre-programmed into a preset but have the effects turned off. Then, after the preset has been selected using the EFFECTS ON/OFF foot switch function to activate the Reverb or Delay. This will eliminate switching noises at the time of the preset change. It is also possible to program the presets to minimize any noises that may occur during switching. The "SPRING" reverb model is the most likely to cause noises. Using another reverb model such as "DARK HALL" will lower the level of the noise. Maintaining a similar "reverb level" on the presets that are selected will also help to minimize this switching noise. There are three parameters that adjust the "reverb level" on the Axsys. The REVERB ON/OFF setting in the FX ON/OFF row, the REVERB LEVEL setting in the REVERB row and the REVERB/DELAY setting in the MAIN row. Q: Why is it that when the Axsys receives "MIDI program change messages", it will remain in the PRESET BANK or USER BANK it is set to at the time that the message is received? A: The Axsys will receive "MIDI program changes" via its MIDI IN jack and then follow with the preset changes outlined on page 10.4 of the Axsys owners manual. When the Axsys receives a "MIDI program change message" it will remain in the PRESET BANK or USER BANK it is set to at the time that the message is received. The Axsys will need to receive a "MIDI bank change message" in order to scroll to a different BANK. To toggle between the USER and PRESET BANKs, the user must press the USER/PRESET button on the front panel of the Axsys. Many MIDI foot controllers proceed their program change commands with bank change information. This is especially common in Roland controllers. This function will need to be defeated for these controllers to work properly with a Line6 product. Q: My amp seems to be malfunctioning and I have done the factory reset and checked the amp trouble shooting document. What can I do as an end user? Line 6 Amp Trouble Shooting Q: When I change to my acoustic simulator sound from a distortion I get a loud sound? A: That noise that you're hearing is the sound of the Reverb and/or Delay trailing off from the electric guitar amp model and being amplified by the acoustic model at the time you're making the switch. The acoustic models have a lot more gain applied to them than the electric models. This is done so that the level between the acoustic modeler and the electric modeler are more closely matched. To avoid that frying pan sound, you may need to compromise the Reverb and/or Delay on the electric sound; basically turn it off. You can either program the electric sound with no Reverb or Delay, or you can turn the Reverb and/or Delay off via the Floor Board a few seconds before you switch to the acoustic sound. You may have to experiment to see how long it takes for the Reverb/Delay to "finish" before it's safe to switch to acoustic. The "discharging" time will be different for different lengths of Reverbs and Delays. Q: Can I still get the AXSys/AX2 EPROM upgrade? A: No, as the AXsys/AX2 EPROM is no longer readily available on the commercial market. Q: Can I still get the AXSys/AX2 Line 6 cover? A: The offical Line 6 AXsys/AX2 cover is longer being produced, but you can get a cover from a third party at the following link: Cases And Covers Q: Where can I get replacement knobs/speakers/logos for my AxSys/AX2 amp? A: Please check the Line 6 Store. Q: Where can I download an AxSys/AX2 manual? A: Line 6 Manuals.

The GearBox Plug-In License was only available as an Optional/Add-On purchase prior to 2009. After POD Farm Plug-In was launched, we stopped selling the GearBox Plug-In License altogether and it has since been discontinued and is no longer supported. If you purchased an older TonePort DI-Silver, TonePort DI-Gold, TonePort UX8 device then you will still have access to the GearBox Plug-In feature, since this was embedded into the aforementioned devices. POD Studio Devices will not have GearBox Plug-In capabilities, only POD Farm Plug-In. GearBox Plug-In Discontinuation FAQ NOTE: For an definition of what an audio Plug-In is, please visit the following articles: Windows (VST): http://en.wikipedia.org/wiki/Virtual_Studio_Technology Mac OSX (AU): http://en.wikipedia.org/wiki/Audio_Units Q: Can I run a single Plug-In on two different devices at the same time? A: No. You will need to either transfer the license from unit A to unit B, or purchase separate Gearbox plug-ins for each Line 6 device you want to use the plug-in with. Q: Why I am hearing a dry guitar signal when I use the plug-in? A: Your DAW or non-Line 6 hardware may have an "input mute" that will need to be enabled when using the plug-in to avoid hearing the dry input signal. Q: My Plug-Ins aren't showing up in the recording application? A: Please keep in mind that some recording applications including Logic and Sonar will have to run a Plug-In scan before you can use your plug-in. You will need to refer to your recording application's user manual to find out where your plug in scan resides in the application. Q: I am not seeing the tuner as an option when I am using the plug-in? A: There is no tuner function in gearbox when used as a plug-in. However; the tuner will function normally in a stand-alone application. Q: Where is the Gearbox Plug-In located? A: Depending on the host computer's operating system: Windows XP/Vista: C:\Program Files\Line6\PlugIns Mac OSX: MacIntosh HD/Library/Audio/PlugIns/Components Q: How do view the Gearbox Plugin in Garageband? A: Open Garage band Create a "new track" (the addition icon in the lower left hand corner) Select "basic track", and choose "gearbox" on the right side of the window under "effects". Open the track you have created (it will be titled "track info"). On the bottom left you will see "effects". The gearbox plug in will be found toward the bottom of the dropdown menu. Be sure to enable the effect with the check mark on the left of the menu. On the right side of "manual", select the "edit the effect" (which will have a pencil icon). You will now be able to edit your gearbox plug in. Q: How do I use Plug-Ins in Cubase 4.01? A: In Cubase 4.01 Steinberg has implemented version 3.0 VST plug-ins. Since most third party plug-ins (Gearbox included) are in a 2.4 version, the Gearbox plug-ins will be found in the "Earlier VST PlugIns" menu option. Q: I am operating a Steinberg product (i.e. Cubase, Nuendo) on a Mac, why am I not seeing my Gearbox plugins? A: Steinberg products only use VST format plug-ins for both Windows and Mac operating systems. Line 6 does not support the use of VST plug ins on the Mac OS at this time. Q: I am working in Sonar, how do the presets change when moved to FX Bins? A: In order for your Gearbox Plug-In to not change presets when dragging from one effects field to another, please "Control Drag" by holding down your control button and left clicking, and then holding your mouse and dragging. You'll see that when you do this your presets will no longer change. Q: My Application freezes or crashes when saving in VST menu? A: At this time, the Gearbox Plug-In does not support saved VST format "presets". Upon saving and loading a tone or preset, please use the Tone File Menu in the Gearbox plug-in located to the right of the tone "name" window. Q: How do I use the TonePort DI as dongle with USB Hubs? A: Line 6 does not support the use of powered USB hubs at this time. When using your TonePort DI as a dongle or input device for your Plug-ins, please connect directly to a USB port on your computer. This will ensure the plug-ins will run smoothly and effectively. Q: Plug-In hardware connected after saving DAW session? A: If your plug-ins default to the Clean Guitar Tone preset upon launching a saved DAW session then it is possible you do not have your activated Gearbox Plug-In hardware connected. Please close out of your saved DAW session, connect your activated Gearbox plug- in hardware, and relaunch your saved DAW session. You will now see that your saved Gearbox Plug-In tones will now appear correctly in your session. Q: If I use my PODxt family device as my "dongle" after downloading the plug-in pack, will I get the Mic Preamp models? A: The Mic preamp models will be available from within the Gearbox Plug-In when using your PODxt device as a dongle. Q: Can I control the Gearbox Plug-In with my PODxt or FBV controller? A: At this time it is not possible to control the Gearbox Plug-In parameters with your PODxt or controller. Some end users have had success by assigning control of a specific effect (i.e. wah or bender) to their effects control in their recording application. Q: Can I control the GearBox Plug-in via MIDI? A: The GearBox plug-in does not support the use of MIDI to control its parameters directly at this time. Applications such as Ableton Live can control the plug-in with a MIDI controller, because it can map MIDI controller data to its plug-in parameters. There is no current work around for ProTools since it does not map MIDI controller data to plug-in parameters. We understand the value of this function and are looking forward to implementing it in the future. Q: How do I remove the Gearbox plug-in from my computer? A: Depending on the host computer's operating system: XP/Vista: Run the Line 6 Uninstaller & select "All Components": Start/All Programs/Line6/Tools/Line 6 Uninstaller Mac OSX: Please follow the following file path and delete the GearboxAU.component file: Macintosh HD/Library/Audio/Plug-ins/Components/GearBoxAU.component

Pedal Inputs The pedal inputs on the UX2 and KB37 are for momentary switches only (like the keyboard sustain pedal used with a synthesizer or digital piano). They're used to step up and down through presets or to control start/stop and other MIDI Machine Control functions (MMC) audio recording application Transport Controls. Other parameters can be controlled within the software, but to do that you need an external MIDI source (like a programmable MIDI foot controller plugged into your computer's MIDI interface). GearBox Wah Control In GearBox under Edit/Preferences/Midi tab select your midi interface ports IN and OUT. Set your midi controller pedal to CC# (continues controller number) to CC# 4. This should engage the wah function in GearBox.

LINE 6 SERVICE PLUS EXTENDED WARRANTY PROGRAM FAQ (US ONLY) Please note that a valid copy of the original purchase receipt is required to qualify for any warranty service. General warranty information can be found at www.Line6.com/warranty. A valid proof of purchase supplies all the following information: • Buyer’s name • Retailer identity • Date of sale • Product purchased • Purchase price A proof of purchase that does not provide all the above information will not be accepted as valid. Your submission can be a clear photo or scan of a physical receipt or invoice from the retailer, and must be in .pdf, .jpeg or .pdf format. WHERE CAN I BUY A SERVICE PLUS EXTENDED WARRANTY? Service Plus Extended Warranty policies can only be purchased from the Line 6 Web Shop. WHAT ARE THE FEATURES OF THE LINE 6 SERVICE PLUS PROGRAM? Before the factory warranty expires, it can be extended one year at a time, up to three times. The program offers: Advanced Replacement ($49.99/year) o Includes free one business day shipping (U.S. only) of a loaner unit to the customer and free return shipping of the loaner from the customer to Line 6. The loaner is not returned until the customer receives the repaired unit. This option is available at any time, regardless of warranty status and requires no documentation. However, it only goes into effect after a 15-day waiting period. Level 1 Extended Warranty ($99.99/year for Helix, $59.99/year for HX products (HX One excluded), $79.99 for Powercab products, $59.99-$79.99 for Catalyst products) o One additional year of warranty coverage. o 100% parts & labor coverage for materials and workmanship failures. o Free UPS Ground shipping to and from Line 6. o Must be purchased while under factory or extended warranty. Level 2 Extended Warranty ($149.99/year for Helix, $79.99/year for HX products (HX One excluded)) o Includes all Level 1 offerings PLUS: o Advanced Replacement Support, which includes free one business day shipping (U.S. only) of a loaner unit to the customer and free return shipping of the loaner from the customer to Line 6. The loaner is not returned until the customer receives the repaired unit. Only goes into effect after a 15-day waiting period. o Expedited repair Turnaround Time (go to the front of the line) o Must be purchased while under factory or extended warranty. WHO QUALIFIES FOR THE SERVICE PLUS EXTENDED WARRANTY? Customers who purchased the following products as new in the United States and have a copy of the original purchase receipt qualify for the extended warranty: Helix Floor Helix Rack/Helix Control pedal Helix LT processor HX Effects HX Stomp HX Stomp XL Powercab 112/112 Plus/212 Plus Catalyst amps WHY IS THE EXTENDED WARRANTY OFFERED TO U.S. CUSTOMERS ONLY? Warranties are set by Line 6 distributor partners, and Line 6 currently only distributes in the U.S. WHAT IS THE CURRENT HELIX/HX WARRANTY? The current warranty is one year from the date of purchase. The warranty is extended to two years if the unit is registered within the first year of ownership. See our warranty page for more details and other product warranties. WHEN I TRAVEL OUTSIDE OF THE U.S., DOES ADVANCE REPLACEMENT AND FREE SHIPPING APPLY? At this time, Advance Replacement and free shipping is only offered in the U.S. I BOUGHT MY ELIGIBLE PRODUCT USED. DO I QUALIFY? Only if the original owner gave you a copy of his receipt and the unit is still under a factory or extended warranty. As is policy for all Line 6 products, if you have a copy of the original receipt, the original warranty coverage will transfer to the new owner. A receipt from when you bought it used from a store, either physical or online, is not a qualifying receipt. I BOUGHT MY GEAR AS A B-STOCK/BLEM/SCRATCH AND DENT. DO I QUALIFY? No, these products do not qualify for Extended Warranty. The only exceptions are Refurbished Helix/HX products (HX One excluded) purchased from the web store at www.Line6.com or at the official Line 6 Direct stores on Amazon, eBay and reverb.com, and B-stock products sold by Sweetwater. IF I SELL MY GEAR, WILL MY EXTENDED WARRANTY TRAVEL WITH IT? Yes, the policy can be transferred to the new owner. Contact Line 6 Customer Support with the buyer's Line 6 user name and email address to arrange the transfer. HOW DOES THIS DIFFER FROM THE EXTENDED WARRANTY THAT I HAVE FROM MY RETAILER? Line 6 product owners are dealing directly with Line 6 staff and technicians from start to finish. Our only interest is to get you back to making music ASAP. CAN I BUY MULTIPLE YEARS OF COVERAGE AT ONCE? Currently, an extra year of coverage can be obtained one year at a time, up to three times. The coverage can be obtained at any time during the current factory period or during an extended warranty period. WHEN CAN I BUY/RENEW AN EXTENDED WARRANTY POLICY? You can buy or renew anytime until 30 days after the current warranty, be it the factory warranty or an extended warranty, expires. The warranty must be continuously in effect in order for another year of coverage to be purchased, with a 30-day grace period available at the end of each warranty period. CAN I BUY LEVEL 1 AND LEVEL 2 IN A SINGLE TRANSACTION? Yes, you can. You can buy one of each Service Plus product in a single transaction. Keep in mind that in this case, we may contact you to determine which policy should apply to which registered product and in what order. WHY AM I NOT SEEING ALL THE SERVICE PLUS ITEMS THAT I PUT IN MY CART ADDED TO MY ACCOUNT? Each transaction is subject to review. Our staff needs to validate your proof of purchase and ensure that you own qualifying, registered gear. If there is an issue with your order, our staff will email or call you and discuss how to resolve it. IS ADVANCED REPLACEMENT HONORED EVEN WITHOUT A WARRANTY? Yes, it is. Advance Replacement simply ensures that your downtime is minimized if your Helix/HX needs repair. WILL YOU PRO-RATE REFUNDS FOR STANDALONE ADVANCED REPLACEMENT POLICIES PURCHASED MID-YEAR THAT ROLL INTO A LEVEL TWO PLAN? Yes, just contact Line 6 Customer Service for help with that. HOW DO I CONTACT LINE 6 CUSTOMER SUPPORT WITH MORE QUESTIONS? You can reach our Customer Support with any of the methods found on our Contact Us page.

Please note that a copy of the original purchase receipt is required to qualify for any warranty service (if needed) for all Line 6 products. WHO QUALIFIES FOR THE HELIX/HX EXTENDED WARRANTY? Customers who purchased a Helix Floor, Helix Rack, Helix LT processor, Helix Control pedal, HX Effects or HX Stomp in the United States and have a copy of the original purchase receipt qualify for the extended warranty. WHY IS THE EXTENDED WARRANTY OFFERED TO U.S. CUSTOMERS ONLY? Warranties are set by Line 6 distributor partners, and Line 6 currently only distributes in the U.S. WHY IS LINE 6 OFFERING AN EXTENDED WARRANTY FOR HELIX AND HX PRODUCTS? Helix is our flagship product, and we want to ensure that it meets the high expectations of our customers. The HX family of products is a direct descendant of the Helix family, and we want owners of those products to have a similar experience as Helix owners. WHAT IS THE CURRENT HELIX/HX WARRANTY? The current warranty is one year, based on date of purchase on receipt. WHAT'S CHANGING ABOUT THE HELIX/HX WARRANTY? We are extending the warranty period to two years for qualifying purchases. Customers who qualify will have a second year added to their current one-year Helix or HX Warranty at no cost upon registration. HOW DO I REGISTER FOR THE HELIX/HX EXTENDED WARRANTY? Registration is required within two years of the original purchase date. You already qualify if you've registered your Helix/HX and have a copy of the original purchase receipt. Otherwise, register your product at https://line6.com/account/registergear/ and make sure you have a copy of the original purchase receipt. I BOUGHT MY HELIX USED. DO I STILL QUALIFY FOR THE EXTENDED WARRANTY? If you have a copy of the original receipt, the warranty period will transfer to the new owner (our policy for all Line 6 products). Registering will extend the warranty from one year to two years. See the paragraphs above for directions on extending the original warranty. IS THIS DIFFERENT FROM THE EXTENDED WARRANTY FROM MY RETAILER? Yes. This warranty connects you directly with Line 6 and our network of repair centers. I HAVE MORE QUESTIONS. HOW DO I CONTACT LINE 6 CUSTOMER SUPPORT? Contact us by text at 818-575-6817, by phone at 818-575-3600 (Option 2) 8am - 11am and 1pm - 3pm Pacific time, or create a Customer Support ticket at http://line6.com/support/tickets/.