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HX EFFECTS FAQ Ugh, I don't wanna READ. Can't I just watch some videos? Paul Hindmarsh's Intro Video (5:57): Learning 80% of HX Effects in less time than it takes to listen to Never Gonna Give You Up (3:23): FAQs are for unwashed plebeians; can I just have the full manual? HX Effects Cheat Sheet (PDF): https://line6.com/da... - English .pdf HX Effects Owner's Manual (PDF): https://line6.com/da... - English .pdf Is there preset compatibility between Helix and HX Effects? No preset compatibility between HX Effects and Helix Floor/Rack/LT/Native. Is this the new M13 or M9? Not really. HX Effects is much more powerful and flexible (and way deeper!) than M-Class processors. So then it's an effects-only version of Helix? Closer. HX Effects is designed for the guitarist and bassist who embraces traditional amp and pedalboard rigs. What effects does it have? HX Effects has all 117 effects models from Helix. In addition, we've included a Legacy library of 77 effects from M13, M9, M5, DL4, MM4, FM4, and DM4. It does not have any amp or cab blocks; however, it can load impulse responses (IRs) for parallel stage+FOH routings and acoustic guitar body resonance. Aww man, why couldn't you give us just one amp model block? This box ain't for you, my friend. It's for your bandmates who love their real amps and pedals (like many of those who work at Line 6!). Will HX Effects have the new reverbs (and Multi Pass delay) from the Helix 2.50 update? Update it to 2.50 and it will. As 2.50 wasn't finished when the first run of HX Effects was manufactured, initial shipping units may still be at 2.40. Download the latest version of Line 6 Updater here: www.line6.com/downloads How many effects can HX Effects run at once? Up to nine, DSP permitting. Can the effects be in any order? Yes. There's a special Signal Flow menu for moving blocks around and routing them to parallel Path B, but for day-to-day operation, you just plug in and play. Could I throw this in the loop of my Helix to add additional DSP horsepower? I suppose you could, and with a single MIDI cable the presets would sync by default, but you probably won't need to, as the Legacy effects in Helix firmware 2.50 use notably less DSP. Could I throw this in the loop of my Kemper, Fractal, or Atomic modeler to add a ton of new and classic Line 6 effects? Hmmm, That's actually a pretty neat idea. Want a job? Hold up. Six stomp switches, nine blocks. Why the disparity? You can assign multiple blocks to the same switch and even toggle between them. Plus, you don't have to waste a footswitch on any wah, volume pedal, or FX Loop-as-4-Cable Method blocks. So HX Effects supports 4-Cable Method? There are two mono effects loops (or one stereo effects loop) for inserting your favorite pedals anywhere into HX Effects signal flow and/or connecting to your amp(s) via 4CM or 7CM. There are even templates to get you started. How do I swap footswitch assignments? Touch-hold two footswitches and press OK. Footswitch assignments can be made independent of effects order. I see only three edit knobs. Press for more parameters. Touch an effect switch for one second and parameters spill across the switches so you can see them all at once. What about some of the cooler Helix features like snapshots, Pedal Edit mode, and assigning controllers in 3 seconds? Yes. How many presets and snapshots are there? HX Effects has 128 preset locations, each of which has four snapshots. Does HX Effects have true bypass? Yes. Press MODE and TAP to bypass HX Effects completely, either via analog relays or DSP with reverb and delay trails. Does HX Effects have a looper? Yes. The same looper from Helix can be added as one of the nine available effects. Does HX Effects have amp control outputs? Yes. Each of the two expression pedal inputs can be globally switched to act as a dual amp control output. So a total of four amp controls can be accommodated. Or two amp controls and one expression pedal. Or two expression pedals. Or neither, if you're into the whole brevity thing. Can I use HX Effects to control other pedals? Absolutely, as well as Mac/PC/iOS* software over USB. Stomp mode switches or connected expression pedals can send a variety of MIDI messages and selecting a preset or snapshot can send up to six buffered commands. Just like its bigger brothers, HX Effects wants to be the command center of your guitar or bass rig. *iOS control requires the Apple Camera Connection Kit Can I customize the scribble strip labels and LED colors? I suppose since everyone else and their mom is doing it now , yeah. Is there a Mac/PC editor? The same HX Edit application works with Helix, Helix Rack/Control, Helix LT, and HX Effects, but when HX Effects is connected, it appears as just a librarian and IR loader for now. Just update it to version 2.50. We expect to update HX Edit with full editing capabilities for HX Effects later this spring. Does HX Effects have an audio interface? No. It's designed for your pedalboard. It will send and receive MIDI data over USB, however. Can I power HX Effects from my DC pedalboard supply? Line 6 only officially supports operation with the included DC-3G. Using any power supply other than that supplied by Line 6 will void your warranty. Line 6 is not responsible for any damage incurred when using HX Effects with any third-party power supplies. HX Effects requires 2A bare minimum of clean DC. It uses a 2.5mm pin where most others use a 2.1mm pin. What's the meaning of life? Be excellent to each other. San Dimas High School Football rules. Dimensions/weight? Is it smaller than M9? 10.8"w x 7.9"d x 2.8"; 4.75lbs HX Effects is about 1/4" wider than M9 and maybe an inch deeper. It's as small as we could possibly make it. What's the price? HX Effects sells for $599.99 US MAP. When's it shipping? HX Effects is in select North American dealers now; we expect it to appear in Europe and the rest of the world in mid-to-late February. If you snag one now, remember to update it to 2.50! Line 6 is not responsible for any damage incurred when using HX Effects with any third-party power supplies.

LINE 6 HELIX/HX SERVICE PLUS EXTENDED WARRANTY PROGRAM FAQ (US ONLY) Please note that a copy of the original purchase receipt is required to qualify for any warranty service. General warranty information can be found at www.Line6.com/warranty. WHO QUALIFIES FOR THE HELIX/HX EXTENDED WARRANTY? Customers who purchased a Helix Floor, Helix Rack, Helix LT processor, Helix Control pedal, HX Effects or HX Stomp in the United States and have a copy of the original purchase receipt qualify for the extended warranty. WHY IS THE EXTENDED WARRANTY OFFERED TO U.S. CUSTOMERS ONLY? Warranties are set by Line 6 distributor partners, and Line 6 currently only distributes in the U.S. WHEN I TRAVEL OUTSIDE OF THE U.S., DOES ADVANCE REPLACEMENT AND FREE SHIPPING APPLY? At this time, Advance Replacement and free shipping is only offered in the U.S. I BOUGHT MY HELIX/HX USED. DO I QUALIFY? It depends on if the original owner gave you a copy of his receipt. As is policy for all Line 6 products, if you have a copy of the original receipt, the original warranty coverage will transfer to the new owner. A receipt from when you bought it used from a store, either physical or online, is not a qualifying receipt. I BOUGHT MY HELIX/HX AS A B-STOCK/BLEM/SCRATCH AND DENT. DO I QUALIFY? No, these products do not qualify for Advance Replacement or Extended Warranty. IF I SELL MY HELIX/HX, WILL MY EXTENDED WARRANTY TRAVEL WITH IT? Yes, the policy can be transferred to the new owner. Contact Line 6 Customer Support with the buyer's Line 6 user name and email address to arrange the transfer. WHAT IS THE CURRENT HELIX/HX WARRANTY? The current warranty is one year from the date of purchase. The warranty is extended to two years if the unit is registered within the first year of ownership. WHAT ARE THE FEATURES OF THE LINE 6 SERVICE PLUS PROGRAM? After the factory warranty expires, it can be extended one year at a time up to three times. The program offers: · Advanced Replacement ($49.99/year) o Includes free one business day shipping (U.S. only) of a loaner unit to the customer and free return shipping of the loaner from the customer to Line 6. The loaner is not returned until the customer receives the repaired unit. This option is available at any time, regardless of warranty status. · Level 1 ($99.99/year for Helix, $59.99/year for HX products) o One additional year of warranty coverage o 100% parts & labor coverage for materials and workmanship failures. o Free UPS Ground shipping to and from Line 6 o Must be purchased while under factory or extended warranty. · Level 2 ($149.99/year for Helix, $79.99/year for HX products) o Includes all Level 1 offerings PLUS: o Advanced Replacement Support, which includes free one business day shipping (U.S. only) of a loaner unit to the customer and free return shipping of the loaner from the customer to Line 6. The loaner is not returned until the customer receives the repaired unit. o Expedited repair Turnaround Time (go to the front of the line) o Must be purchased while under factory or extended warranty. HOW DOES THIS DIFFER FROM THE EXTENDED WARRANTY THAT I HAVE FROM MY RETAILER? Helix/HX owners are dealing directly with Line 6 staff and technicians from start to finish. Our only interest is to get you back to making music ASAP. HOW DO I BUY THE HELIX/HX SERVICE PLUS EXTENDED WARRANTY? The Helix/HX Service Plus Extended Warranty can only be purchased through our web store at www.Line6.com. CAN I BUY MULTIPLE YEARS OF COVERAGE AT ONCE? Currently, an extra year of coverage can be obtained one year at a time, up to three times. The coverage can be obtained at any time during the current factory period or during an extended warranty period. WHEN CAN I BUY/RENEW AN EXTENDED WARRANTY POLICY? You can buy or renew anytime until 30 days after the current warranty, be it the factory warranty or an extended warranty, expires. The warranty must be continuously in effect in order for another year of coverage to be purchased, with a 30-day grace period available at the end of each warranty period. CAN I BUY LEVEL 1 AND LEVEL 2 IN A SINGLE TRANSACTION? Yes, you can. You can buy one of each Service Plus product in a single transaction. Keep in mind that in this case, we may contact you to determine which policy should apply to which registered product. WHY AM I NOT SEEING ALL THE SERVICE PLUS ITEMS THAT I PUT IN MY CART ADDED TO MY ACCOUNT? Each transaction is subject to review. Our staff needs to ensure that you own qualifying, registered gear. If there is an issue with your order, our staff will email or call you and discuss how to resolve it. IS ADVANCED REPLACEMENT HONORED EVEN WITHOUT A WARRANTY? Yes, it is. Advance Replacement simply ensures that your downtime is minimized if your Helix needs repair. WILL YOU PRO-RATE REFUNDS FOR STANDALONE ADVANCED REPLACEMENT POLICIES PURCHASED MID-YEAR THAT ROLL INTO A LEVEL TWO PLAN? Yes, just contact Line 6 Customer Service for help with that. HOW DO I CONTACT LINE 6 CUSTOMER SUPPORT WITH MORE QUESTIONS? By calling 818-575-3600 and selecting Option 2, or creating a Customer Support ticket at http://line6.com/support/tickets/.

macOS 10.13/10.14/10.15/11.4 has implemented an additional security layer for kernel extension drivers, such as the Line 6 audio drivers. After the Line 6 device is connected, the customer must open the Security Control Pane and accept the Line 6 driver in order for the device to be recognized. Typically, but not always you'll see this message when your driver gets blocked, or is not available for use with your DAW: However, sometimes the driver gets blocked and the message won't appear. Your driver and hardware simply won't work. In either case, you'd need to approve the driver in System Preferences > Security & Privacy: Additional information about this change can be found at https://developer.apple.com/library/content/technotes/tn2459/_index.html#//apple_ref/doc/uid/DTS40017658 For some cases if the "Allow" button does not change anything, or the "Allow" button does NOT disappear after clicking. Please try these steps: Go into: System Preferences > Keyboard > Shortcuts > Select 'All Controls'. Then: Go back to System Preferences > Privacy & Security > Press 'Tab' until 'Allow' is selected > Press 'Spacebar'. Note: the Privacy & Security page may need to be unlocked before 'Tab' will work.

Here are the controls for Spider IV amps (75,120,150, HD150) when using the FBV 3 foot controller. FS1: Boost on/off FS2: FX1 (Gain, Auto, Pitch) FS3: FX2 (Chorus, Phaser, Tremolo) FS4: FX3 (Delay, Tape Echo, Sweep Echo) FS5: Reverb on/off Function: turns on looper mode. Tap button: will start and stop the recording, overdubs, playback within looper mode. NOTE: FBV3 will not work as a computer editing interface for Spider IV amps. FBV Express MKII and FBV Shortboard MKII pedals will work for editing. When using the FBV3 with your Spider IV, make sure you have the latest flash memory (v1.02) installed for your FBV controller. You'll find the Line 6 Updater located here: http://line6.com/software/ Download and install Line 6 Updater, then connect your controller to your Mac or PC with a standard USB cable. Line 6 Updater will ask you to login, and then run the latest update for the controller.

1. Launch Helix Native inside your DAW. 2. Click on the icon for Helix Native in the lower middle of the app. 3. In the new floating window for the app's Settings, click on Restore Factory Setlists. 4. Confirm that you want to restore the factory defaults and you're done.

日本語は下記をご覧ください 。 How to Activate Helix Native Download the latest version of Helix Native at http://line6.com/software/. Run the Helix Native installer. We suggest you temporarily disable all third party antivirus programs during the installation. During the install, take note of the VST3 and AAX Plugin folder locations. If you choose to install the PC VST2 plugin, you will be able to choose your own folder location. On Mac, VST2 is installed at /Library/Audio/Plug-Ins/VST/. PC VST2 only: Open your recording program's preferences and point it to the folder that Helix Native was installed to. Start your DAW, create an audio track, then add Helix Native as a plugin (see below for links to your particular DAW). On first run, you will be prompted to sign in to your Line 6 account to authorize your license. Individual DAW Set-up Articles Pro Tools Cubase Garage Band Reaper Studio One Sonar Logic Pro X Ableton Live Q: I can't find the Helix plug-in, even after following the steps in the articles above. A. Possible causes: The default VST3 folder on Windows is C:\Program Files\Common Files\VST3\. Ensure your DAW has scanned that directory. Helix Native is a VST Effect. When searching your DAW's plug-ins list, make sure to look under VST Effects and not VST Instruments. Helix Native is 64-bit only, and therefore won't appear in a 32-bit DAW. Q: What are the default locations for Helix Native plug-in files? This version of Helix Native plug-in installs on a Mac to: AU Plug-in : /Library/Audio/Plug-Ins/Components/Helix Native.component VST2 Plug-in : /Library/Audio/Plug-Ins/VST/Line 6/Helix Native.vst VST3 Plug-in : /Library/Audio/Plug-Ins/VST3/Line 6/Helix Native.vst3 AAX Plug-in : /Library/Application Support/Avid/Audio/Plug-Ins/Line 6/Helix Native.aaxplugin This version of Helix Native plug-in installs on Windows to: VST3 Plug-in : C:\Program Files\Common Files\VST3\Line 6\Helix Native (x64).vst3 AAX plugin: C:\Program Files\Common Files\Avid\Audio\Plug-Ins\Line 6\Helix Native.aaxplugin n NOTE: The VST2 plugin installation location, if installed, will be determined by the user during the installation process. -------------------------------------------------------- Helix Nativeをアクティベートする方法 Helix Nativeの最新バージョンを http://jp.line6.com/software/. からダウンロードします。 Helix Nativeインストーラを起動します。インストール中はすべてのサードパーティー製アンチウィルスソフトを一時的に無効にしておくことを推奨します。インストール中に、VST3およびAAXプラグイン・フォルダの場所を控えておきましょう。Windows PCでVST2プラグインをインストールすることを選択する場合は、フォルダの場所を自身で選択することができます。Macでは、VST2は　/Library/Audio/Plug-Ins/VST/　にインストールされます。 PC VST2のみ: レコーディング・プログラムのプリファレンスを開き、Helix Nativeがインストールされたフォルダを指定します。 DAWを起動し、オーディオ・トラックを作成してから、Helix Nativeをプラグインとして追加します。 (DAW別には以下のリンクをご参照ください　英文). 最初に起動した際に、ライセンスをオーソライズするため、Line 6アカウントへのログインを求められます。 DAW別設定 （英文） Pro Tools Cubase Garage Band Reaper Studio One Sonar Logic Pro X Ableton Live Q: 上記の手順に従っても、Helix Nativeプラグインが見つけられないのですが。 A. 以下の原因が考えられます: Windows上のデフォルトのVST3フォルダは、C:\Program Files\Common Files\VST3\にあります。DAWがそのディレクトリをスキャンしているか確認してください。 Helix NativeはVSTエフェクトです。DAWのプラグイン・リストを探す際は、VST InstrumentsではなくVST Effectsをis a VST Effectを確認してください。 Helix Nativeは64-bitのみなので、32-bit DAWには表示されません。 Q: Helix Native プラグイン・ファイルのデフォルトの場所はどこにありますか? このバージョンのHelix Nativeプラグインは、Macの以下の場所にインストールされます: AU Plug-in : /Library/Audio/Plug-Ins/Components/Helix Native.component VST2 Plug-in : /Library/Audio/Plug-Ins/VST/Line 6/Helix Native.vst VST3 Plug-in : /Library/Audio/Plug-Ins/VST3/Line 6/Helix Native.vst3 AAX Plug-in : /Library/Application Support/Avid/Audio/Plug-Ins/Line 6/Helix Native.aaxplugin このバージョンのHelix Nativeプラグインは、Windowsの以下の場所にインストールされます:: VST3 Plug-in　: C:\Program Files\Common Files\VST3\Line 6\Helix Native (x64).vst3 AAX plugin: C:\Program Files\Common Files\Avid\Audio\Plug-Ins\Line 6\Helix Native.aaxplugin NOTE: もしVST2プラグインをインストールした場合は、インストールの途中でユーザーが指定した場所になります。

Clang tone, a.k.a. plink tone, a subtle ringing pitched sound caused by the longitudinal wave travelling along the string, is a phenomenon inherent to all vibrating tensioned strings. Piezos and microphones can pick up clang tone, but magnetic pickups will not. Variables that may exacerbate clang tone include: · Piezo saddles that are not properly seated · Playing techniques · High-gain amps or high-gain amp model usage · The strings themselves · The individual composition of the guitar · The setup of the guitar or any combination of these contributors. As such, there is no one-size-fits-all way to address the clang tone phenomenon. With Variax being a piezo-based guitar, we've built filters into the firmware to address clang tone. We have recently reviewed these filters and have come to the conclusion that they are already optimized, and further adjustments to the filters would not be beneficial. Each case of clang tone is unique, so we cannot guarantee that any or all of the actions below, when performed by Line 6-authorized service technicians or a luthier, will result in addressing clang tone: · Running the latest firmware (v2.22 or newer) · Replacing strings · Using at least a .010 gauge string set. · Cleaning out the cutout in the saddle where the piezo element sits (use pot/fader cleaner, not WD40) · Replacing piezos (available at www.FullCompass.com, part number 11-00-0010) If none of these actions resolve the issue, please contact Line 6 support at www.Line6.com/support, detailing your actions taken, if any.

NOTE: Please be aware that this is NOT for the Helix LT. The instructions contained in the document below illustrate how to resolve loosening and squeaking that may be encountered with your Helix® floor processor's built-in expression pedal. Line 6 recommends that this maintenance be performed by an Authorized Service Center. Please note that while opening your Helix to perform this maintenance does not void your warranty, attempting this procedure yourself is done at the risk of potentially damaging the unit. Helix_Expression_Pedal_Troubleshooting_Instructions_Rev_A.pdf The procedure is demonstrated in the following video: Line 6 recommends that this maintenance be performed by an Authorized Service Center. Please note that while opening your Helix to perform this maintenance does not void your warranty, attempting this procedure yourself is done at the risk of physical harm or death and/or potentially damaging the unit. Please note that for those of you in New Zealand/Australia, the unit is classified as a Class I appliance with an IEC mains power input. This means that if you choose to repair the unit yourself, you must have a licensed technician test and certify it as safe to use before it gets reconnected to the mains power. (NZ Electricity Act 1992, Section 80(g) and Standard AS/NZS3760:2010.)

NOTE: We have discovered that the Cabinet Modeling switch is producing unintended results. We have fixed this in firmware 1.04, available very soon. Please download and use Line 6 Updater, found at www.Line6.com/software, to update your amp. See this article for updating instructions: How To Update the Spider V Amp The Cabinet Modeling switch was added so that if you don't want to run your guitar signal in full range with cabinet modeling, you can disable it for just the external speaker outputs. A good example for when to use this is if you have your own particular cabinet and you want to hear the natural sound of that cabinet with no cabinet modeling applied (like a traditional amp head). You can still use the direct outputs if need be in a live situation (common for our older amp products like DT50). With no external cabinet: The switch has no function. Cabinet modeling remains engaged regardless of the switch position. With an external cabinet plugged into the speaker outputs: The switch toggles cabinet modeling for the guitar signal that's sent to the speaker outputs. Switch is ON - Spider V treats the external cabinet and built-in tweeters as a full range system for guitar signals, with cabinet modeling applied in the preset. It also allows full range playback for built-in drum loops, the aux input, and USB playback. Switch is OFF - Spider V disables the cabinet block within the preset and sends the processed mono or stereo guitar signal to only the external speaker outputs. Its built-in speakers are turned off. The XLR, USB and Headphone outputs are fed with a guitar signal that is summed to mono and processed with a Spider 4x12 cabinet and SM 57 microphone model. These outputs can be used for recording or as a feed for a mixing board when playing live. Additional Information - The built-in 4" low-frequency speakers in the head switch off as soon as an external cabinet is connected. - All playback such as drum loops, the aux input and USB playback will continue to play through both the external cabinet and the built-in tweeters, regardless of the switch position.

What is Echo Farm 3.0 ? Echo Farm is a 64-bit delay modeler plug-in for the Pro Tools 11+ AAX Native platform. It offers 12 different delay models based on a combination of actual hardware devices and Line 6 originals and provides simple and effective controls for delay time, repeats, and other specialized parameters, such as magnetic head pattern or bit reduction. Echo Farm was introduced in the year 2000 as a Pro Tools TDM plug-in and became extremely popular, used on a multitude of award-winning records and soundtracks. Due to popular demand, we now make Echo Farm available as an AAX Native plug-in. When will Echo Farm be available and how much will it cost? Echo Farm 3.0 is available now through the Line 6 online store. The standard AAX license costs $199. What are the OS requirements? Mac OS Mountain Lion version 10.8.3 and higher Windows 7 and higher Is there an upgrade path to the AAX version? Yes there is, for registered 2.x TDM owners. The upgrade from 2.x TDM to 3.0 AAX costs $49. Both the 2.x TDM and the 3.0 AAX Echo Farm licenses need to be associated with the same iLok account for the upgrade to work. Will I have to surrender my Echo Farm TDM license when I activate the AAX license? Yes, the TDM license will be surrendered and voided when the AAX license is activated. This is irreversible. The AAX license will not authorize the TDM plugin. How can I tell if I own the 2.x TDM version? If you can see an Echo Farm license in the iLok License Manager program, you qualify. From Digidesign's archive: Echo Farm 2.0 or higher requires iLok authorization Beginning in December, 2002, all registered Echo Farm owners that purchased the older retail version of Echo Farm that shipped with floppy key disk authorizations were automatically sent Echo Farm 2.0 update kits with the installer CD and an iLok License Card. Is an iLok device required to use Echo Farm 3.0? Yes, it requires a version 2 or version 3 iLok device. Echo Farm 3.0 cannot use your computer alone as an authorizing device. Can I try it before I buy it? Yes. A time-limited demo version of Echo Farm 3.0 can be activated at line6.com/ilok. What changed in Echo Farm between the TDM and AAX version? Are there any new delay models? Our design goal was to provide 100% session compatibility and ensure that older projects open smoothly in Pro Tools 11 and higher. For this reason, we kept the Echo Farm AAX feature set unchanged from the TDM version. However, the AAX version now supports sampling rates up to 192 kHz, which was not possible with the older TDM version. What are your plans for an AAX DSP version of Echo Farm? We plan to release the plug-in on the AAX Native platform initially and evaluate demand for AAX DSP subsequently. Will Echo Farm AAX work with Pro Tools 10? Echo Farm AAX is a 64-bit plug-in and thus requires Pro Tools 11 or higher to function. What about Amp Farm? Will you port Amp Farm to AAX, too? Absolutely. We plan to make Amp Farm available for the AAX platform after the release of Echo Farm. At this time, we cannot comment on specifics related to pricing or availability.