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Showing results for tags 'update'.
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Background Apple has recently pivoted away from using Intel-based CPUs with its computers, instead favoring the Apple Silicon processor, also known as the M1 Chip. Both Intel and Apple Silicon systems run on macOS 11.0 Big Sur. As it stands, some Line 6 products are not fully supported on computers using Apple Silicon processors, so we cannot offer technical support for those products installed on M1 systems at this time. We highly encourage you to check with the manufacturers' websites of your music system’s hardware and software for M1 compatibility. Workaround on M1 Systems NOTE: Any workarounds offered are not official solutions. Issues experienced with workarounds offered cannot be addressed until official support is offered. Starting with Big Sur macOS 11, Apple introduced Rosetta v2, which allows applications to run in an emulated mode. Rosetta runs automatically with our software that is NOT a plugin. To use Rosetta with our plugins, locate your DAW in the Applications folder. Use command ⌘+I and check the “Open in Rosetta” box. You may have to rescan your plugins afterwards. Testing Applications and plugins tested (latest versions) on M1 systems running macOS 11.0 Big Sur: Helix Native: working as expected on DAWs running under Rosetta Echo Farm 3.0: working as expected on DAWs running under Rosetta Amp Farm 4.0: working as expected on DAWs running under Rosetta POD Farm 2 (Plugin): working on DAWs running under Rosetta, but takes a few seconds to appear after adding an instance of the plugin POD Farm 2 (Standalone): working as expected Ampeg SVT Suite: working as expected on DAWs running under Rosetta HX Edit: working as expected POD Go Edit: working as expected Powercab Edit: working as expected POD HD500 Edit: App launched properly, device was unable to connect POD HD500X Edit: App launched properly, device was unable to connect POD Pro X Edit: App launched properly, device was unable to connect Spider Valve Mk II Edit: working as expected Spider V Remote: working as expected Spider IV Remote: working as expected Workbench HD: working as expected Line 6 FBV Control: working as expected Line 6 Updater: working as expected Line 6 License Manager: installs as expected, yet devices do not populate in Line 6 License Manager. There is currently an open bug for this issue. Tested and available: M1-compatible Hardware Audio Drivers for: Helix Helix LT Helix Rack HX Stomp HX Stomp XL POD Go POD Go Wireless POD HD POD HD Pro POD HD Pro X POD HD500 POD HD500X Hardware Audio Drivers for most TonePort/POD Studio products (see below for exceptions) Will not be updated to support Silicon-based systems: StageScape: Audio Driver POD X3: Audio Drivers, Editors, Updaters, Control Panel app and License Manager POD XT: Audio Drivers, Editors, Updaters, Control Panel app and License Manager TonePort UX8: Audio Drivers, Updaters, Control Panel app and License Manager TonePort/POD Studio KB37: Audio Drivers, Updaters, Control Panel app and License Manager POD HD300/400 Line 6 Monkey -
Hi guys, my Helix currently still has the 2.3 firmware and since I have never used the HX Edit, I wanted to start with it. Now I see that you have to be careful when updating, otherwise you can break a lot. (from 2.7 to 2.8 e.g.) My question is how best to update from this old version. Is it enough to make a backup before and update to 3.1 right away? Or should I take smaller steps with the critical firmware change, from 2.3 to 2.7, then from 2.7 to 2.8 and then from 2.8 to 3.1? I don't really have a clue and would be happy if someone could give me advice. Thank you!
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So the history is today arrived my Pod Go, everything work as intended, but later I tried to install the Go Edit software... Everything worked until it asked me to update the firmware. The update failed. Now my Pod Go won't even boot, just shows up the blank pod go logo. What I've tried: Reinstall all drivers (won't fix) Tried to update with Line 6 Updater (Neither Go Edit & L6 Updater recognaise the device is connected) All the avobe but in Update Mode (Nothing :) ) All the avobe with another USB (Nope) Factory reset (Doesn't do anything) I know the factory reset shortcut is "press C&D buttons while powering on" but doesn't seem to do nothing. Maybe I should reclaim, and forget all the affliction it's causing me. Please help.
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What’s the chances of this cool drippy reverb being updated to Pod Go? Great unit, but I do miss not having the Hot Springs which is available with my HX Effects.
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Well, in case you hadn’t noticed, and as most people don’t seem to bother visiting the dedicated HX Native section - Helix Native v.3.11 was released on June 1st, with very little fanfare in these forums. It has been noted that it fixes the Big Sur issues of “sluggishness” etc. The two bullet points state: Improved stability and performance on macOS Big Sur. Other minor improvements and bug fixes. Also, a new updated HX Edit v3.11 is available. Improved stability and performance on macOS Big Sur. HX Stomp/HX Stomp XL: Renamed snapshots would not appear in HX Edit's command center window. HX Stomp's Input block could show as "None" on rare occasions after restoring from a backup. Other minor improvements and bug fixes. Hope this helps/makes sense for all those who were troubled by the previous version. Go get it.
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Hi! My Helix Floor just came in, after starting and noodling with it for a bit I decided to update the firmware (it comes with 1.06.5 firmware) to 3.11, but after it's been updated, it's stuck in the loading screen saying "WIll restore select Factory Settings..." and it has been doing this for almost 2 hours, anyone know how to fix this? Thank you!
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Hi there! I'm an owner of Helix rack, controler and mission pedal. That works great. To complement this, I purchased a year ago Helix Native to have that also. Presently, it's at version 1.82. I wanted to update it to a higher version, possibly 3.10 if I may, but for the life of me I can not find anywhere a button or a menu where I can update the version already installed on my laptop. How is it done if it can be done at all? Thanks for your help. Much appreciated.
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Hi everybody, here’s a quick test of all new 3.10 firmware features; no speech, just play! Ciao a tutti, ho fatto un breve test di tutte le novità del firmware 3.10; no dialoghi, solo suoni! https://youtu.be/VM5l3GAgu6A
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Hi, I've never had a an issue with any update until now. I backed up everything as suggested and the update failed. "Boot Failure. Entered Update Mode." I'm stuck. I uninstalled and re-installed all Line 6 Software and tried to restart my Helix. It shows 3.10 as the version number, but once POST finished, I get the Boot Failure message. Any advice?
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POD Go 1.21 (released March 25, 2021) includes new amps, new cabs, new effects, and bug fixes and is recommended for all POD Go and POD Go Wireless users. POD Go 1.22 (released June 1, 2021) includes G10T and G10T II wireless transmitter updating from POD Go Wireless and additional important bug fixes: Full support for macOS 11 Big Sur Global Settings > Ins/Outs > Guitar In Pad would not be remembered across power cycles—FIXED Clicking tap tempo from within POD Go Edit for an extended period of time could sometimes cause POD Go to freeze—FIXED In POD Go Edit, the EQ > Acoustic Sim block did not display an X icon to delete the block—FIXED How do I update to 1.22? STEP 1—Install POD Go Edit 1.22 FIRST! Log onto line6.com, download, and install POD Go Edit 1.22: macOS: https://line6.com/software/readeula.html?rid=10571 Windows 7/8/10: https://line6.com/software/readeula.html?rid=10572 STEP 2—Update POD Go/POD Go Wireless AFTER Installing POD Go Edit 1.22 Shut down any programs that use audio or connect to your POD Go device, like DAWs, iTunes, Spotify, video games, etc. Disable the sleep timer on your computer. The update will fail if your computer goes to sleep during the process. If you are using a laptop, plug it in, or ensure it has enough battery life to complete the update without shutting down. Connect POD Go or POD Go Wireless to your Mac or PC via USB and turn it on. Launch POD Go Edit 1.22. Click the gear at the bottom of the window, then click "Check for Updates". Log into your Line 6 account. A dialog panel appears, reading "An update is available for your POD Go. Would you like to update now?" Click "Update now." POD Go Edit asks if you want to create a backup of your existing user presets. Click "OK" and then "Create Backup." Once the backup is completed, click "OK." Carefully read the End User License Agreement (haaa hahaha!) and click "OK." Click "Update." Please keep POD GO Edit in focus throughout the entire update. Once the update is complete, POD Go restarts automatically. Click "Back to POD Go Edit". New Amps in 1.21 US Princess, based on* the Fender® Princeton Reverb Das Benzin Mega, based on* the Mega channel of the Diezel VH4 Das Benzin Lead, based on* the Lead channel of the Diezel VH4 New Cabs in 1.21 1x10 US Princess, based on* the Fender® Princeton Reverb cab 1x12 US Princess, based on* the Fender® Princeton Reverb with a 12" Alnico Blue driver New Effects in 1.21 Distortion > Horizon Drive, based on* the Horizon Devices Precision Drive. Includes an extra Gate Range parameter that, when set to "Extended," drops the gate's threshold down to -90dB Distortion > Swedish Chainsaw, based on* the BOSS® HM-2 Heavy Metal Distortion (Made in Japan black label) Distortion > Pocket Fuzz, inspired by* the Jordan Boss Tone fuzz Distortion > Bighorn Fuzz, based on* the 1973 Electro-Harmonix® Ram's Head Big Muff Pi Distortion > Ballistic Fuzz, based on* the Euthymia ICBM fuzz Dynamics > Horizon Gate, based on* the Horizon Devices Precision Drive's gate circuit. Includes an extra Gate Range parameter that, when set to "Extended," drops the gate's threshold down to -90dB. Works best before an amp EQ > Acoustic Sim, based on* the BOSS® AC-2 Acoustic Simulator. Includes an extra Shimmer parameter that imparts some motion to the harmonics, reminiscent of how a string's vibration tends to affect the other strings. Just like the original, works best with single-coil pickups. Can be used alone or in conjunction with an acoustic IR Delay > Glitch Delay, Line 6 Original performance delay that lets you freely manipulate the repeats' behavior in real-time Time—Sets the delay time; press the knob to toggle between ms/sec and note values Delay Div—Divides the delay time into smaller increments Mix—Controls the wet/dry mix of the delay. When set to 0%, no delay is heard; when set to 100%, no dry signal is heard Feedback—Controls the overall number of repeats heard for the entire sequence SliceFdbk—Controls the number of repeats heard for individual slices. At higher values, you could call this "Super Chaotic Feedback" Shuffle—Determines the likelihood of repeats shuffling/reordering Octaves—Determines the likelihood of repeats playing back an octave higher or lower Reverse—Determines the likelihood of repeats playing backward Seq Drift—Determines the likelihood of the entire sequence changing every time it loops around. When set to 0%, the same sequence loops forever. TIP: Assign this parameter to a footswitch set to toggle between a higher number and 0%. If you hear a random sequence you want to maintain, press the switch to set Seq Drift to 0%, and it'll repeat that way indefinitely Smoothing—Higher values apply smoothing between slices and can give a synth-pad type quality, lower values maintain transients. Or set it just high enough to avoid pops and clicks Trails—When on, delay repeats continue to ring out after the block is bypassed *NOTE: All product names used in this document are trademarks of their respective owners and neither Yamaha Guitar Group nor Line 6 are associated or affiliated with them. These trademarks appear solely to identify products whose tones and sounds were studied by Line 6 during sound model development. Changes and Improvements in 1.21 Support for macOS 11 Big Sur Audio communication is now more stable when using the class-compliant driver in macOS EQ > Low/High Shelf's High Freq parameter now goes down to 400Hz Bug Fixes in 1.21/1.22 With an external expression pedal connected, EXP 1 and EXP 2 could become swapped under certain conditions—FIXED If Global Settings > Switches/Pedals > Snapshot Mode is set to "Auto Return" and Up/Down Switches is set to "Presets," pressing Up or Down would not correctly exit Snapshot mode In rare cases, attempting to swap footswitches (by holding two stomps) while the model list or preset list was open could result in a freeze–FIXED In rare cases, audio could be lost after updating via Line 6 Updater. Updating via POD Go Edit would not exhibit this behavior—FIXED In some cases, after exiting 6 Switch Looper mode, stomp switch LEDs could fail to light properly until pressed—FIXED In rare cases, snapshot selection could not properly recall a block's bypass/enable state—FIXED Dynamics > LA Studio Comp's level could drop if placed after an input boost, which is then toggled on and off—FIXED In some cases, None and Looper categories in the model list could fail to update the display—FIXED In some cases, pressing the expression pedal toe switch could not properly bypass/enable assigned blocks—FIXED With very low Delay settings, Pitch/Synth > Simple Pitch and Dual Pitch could exhibit metallic artifacts—FIXED A minor pop could be heard when selecting different IRs while signal was present—FIXED In rare cases, restoring from a backup could sometimes cause the unit to freeze—FIXED In some cases, selecting a preset would not properly recall the active expression pedal (EXP 1 or EXP 2)—FIXED Importing IRs immediately after launching POD Go Edit could sometimes result in an error message—FIXED Transmitting MIDI CC60 or CC61 to control POD Go's looper could sometimes cause POD Go to freeze—FIXED When Global Settings > Switches/Pedals > FS Auto Assign was set to "Off," selecting a different effect category could sometimes cause the footswitch to display the previous category's color—FIXED Various graphical glitches—FIXED Many other minor fixes and improvements New in 1.22 POD Go Wireless can now update a connected G10T and G10T II wireless transmitter from POD Go Edit New in 1.22 Full support for macOS 11 Big Sur New in 1.22 Global Settings > Ins/Outs > Guitar In Pad would not be remembered across power cycles—FIXED New in 1.22 Clicking tap tempo from within POD Go Edit for an extended period of time could sometimes cause POD Go to freeze—FIXED New in 1.22 In POD Go Edit, the EQ > Acoustic Sim block did not display an X icon to delete the block—FIXED Known Issues in 1.22 Importing a .WAV file into the current empty slot of an Impulse Response block can cause POD Go to stop passing audio. WORKAROUND: Select a different IR and then reselect the new one; audio should resume
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Corrective Action required immediately for Relay G10, Relay G10S, and Relay G10T wireless products purchased prior to March 2020. Several instances of extreme overheating and a risk of fire presented by the Relay G10T wireless transmitter have been reported since the product was introduced in 2016. All instances of overheating reportedly occurred during charging. In March 2020, Line 6 issued a “recall-to-repair” with the U.S. Consumer Product Safety Commission. The recall to repair is designed to prevent overheating and the risk of fire, and simply requires users to install a firmware update. It takes about five minutes to complete this process. Many users have still not updated their units so this Safety Alert is intended to raise awareness of the issue and urge owners who have not yet done so to be sure they have the latest firmware version. The latest G10T firmware version is 1.06. Please be sure to update your transmitter if you are not on this latest version. Additionally, and not a safety matter, Line 6 has determined that certain Relay G10T units with the earlier versions of the firmware may not charge optimally within warm environments. The latest firmware version also corrects this issue. Units sold after March 2020 were already updated to the latest version and require no update. However, if you own a Relay G10 purchased before then, and have not updated the firmware, please immediately update your unit to prevent the risk of overheating. Step-by-step instructions are provided through the links below. INSTRUCTIONS FOR UPDATING G10 & G10S INSTRUCTIONS FOR UPDATING G10T VIA SPIDER V AMPS INSTRUCTIONS FOR UPDATING G10T VIA YAMAHA THR-II Additionally, the Line 6 Relay G10T USB Charging Cable (an optional accessory not included with Relay G10, Relay G10S, or Relay G10T), which may be used to connect a G10T transmitter to a powered USB port, can also contribute to extreme overheating in the transmitter. The Relay G10T USB Charging Cable cannot be repaired and the concern cannot be remedied by a firmware update to other Relay G10 products. If you purchased a Relay G10T USB Charging Cable, please discontinue using it. Owners of the cable who provide satisfactory proof of its destruction will receive a refund. INSTRUCTIONS FOR RECEIVING USB CABLE REFUND Please contact Customer Service if you require additional assistance: Online: https://line6.com/company/contact/ Phone: 877-865-4636 Text: 818-699-9480
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I'm sorry about this question, i might just miss something, but I've read the update guide and it didn't really make it clear to me. Right now I have Helix LT at 2.30. As title says should i update it straight to 3.00 or extra steps should be taken? The reason I ask is because when i had Helix LT back in a day at 2.30 the latest firmware was 2.82. To install this one i had to update to 2.71 first because somehow 2.80 wasn't installing above 2.30. So my update steps were 2.30 -> 2.71 -> 2.80 -> 2.82. I don't really wanna brick Helix or something, so just to make sure I made a topic here. Sorry once again.
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Hi- Just updated from 2.82 to 3.01 for Helix floor. All seems to have gone smoothly, but instructions ("Step Tres") say to restore from the backup that was created prior to the update. Everything seems to be OK. Is this restore from backup mandatory for a reason I don't know about or haven't been able to determine? Wouldn't want to retrograde factory settings, for example. Thanks for your input.
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I tried to update to 3.01. The HX edit is at 3.0, I signed up, back up my presets, and then I clicked update. HX Edit is stuck on the Update Device screen and is stuck with the phrase at the bottom saying "initializing firmware installation..." It's been like this for hours, and the helix floor screen says "update message server started". HX Edit won't let me quit out either because it says I need to wait until the update is finished. Please help. I don't want to risk bricking my Helix. I'm on OSx 19.15.7 Catalina
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So I’m trying to update my helix and I downloaded the firmware on hx edit but for some reason , my helix isn’t updating. I’m stuck on “firmware downloaded successfully”. The display screen isn’t changing to the update stage. Does anyone know how to fix this issue ?
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Hello everyone, Just tried to update my Helix LT from 2.92 to 3.0 with HX edit 3.0 without success, the update stopped and HX Edit asked to turn off and on the Helix. https://postimg.cc/gallery/gLLdZFp I tried to put it in test mode (turn on the helix with switch 3 and 4), safe mode, factory reset... nothing works (see image link). I am running a 2020 MacBook Pro 13", with Core i7/16Go DDR4. Any suggestions ? I am getting a bit preoccupied as I had to reset it once but this time even the factory reset doesn't work. Thank you very much for your help
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Hello - I followed the instructions in Line6 website to upgrade but my computer crashed during the upgrade process. Now my Helix floor displays "Boot Failure. Entered Update Mode!" with :-3 error code on the top left corner. Should I send the unit back? I was planning on playing with it all weekend and now I am screwed. It seems the update progress was about 50% when the computer crashed. I tried uploading pictures here but does not work, will try to reply with pictures. Thanks for your help.
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So I've been a Helix user for awhile now, and I've honestly never done a forum before, but I have had some pipe dreams for the helix since I've owned it, and thought maybe I'd just ask to see if it could happen. Amp Suggestions: -Milkman (I've always wanted to own a Milkman amp, some sort of old school, bluesy, creamy type tone. I know you can just edit a Fender Deluxe to get a similar style, but there really is something special about these Milkman amps, and if it could be recreated in the helix, it would be like amp heaven for me) More practical suggestions: -Graphical Display for Eq (I've seen this suggested a lot, so I really think it should be considered in an update. I work as a sound engineer, so I am aware that you need to use your ears, but sometimes having a visual representation just adds to the experience of setting up a rig. It's nice to "see" what I'm doing as I'm hearing it) -Amp and effects Display (Literally, the only thing that is missing on the helix to make it feel more like a luxury item is just an update for the graphical interface. I'm not talking much, just some sort of pop up that displays a picture of the pedal or amp you're using. You can already kinda see them in the HX edit program. So it's not like it would involve making any new art, I would just like to see a picture of what I'm using. It creates vibe, and sometimes it helps me remember the name of what I'm using, since these are all "made up" amps. It would really make the difference with the helix being a luxury item). Buggs or Problems with Programming -Having an option to turn off the auto-increase feature (Sometimes when I'm trying to set something on the helix, like a certain gain level on a pedal, I turn the knob really fast, and it automatically jumps to way past where I wanted it to go. It gets annoying as I either have to turn the knob really carefully and slowly, or just keep going back and forth pass the value that I actually want. It's super frustrating. It be nice to turn off that feature, so it wouldn't matter how fast I turned the knob, the values would never automatically jump like 50 units.) -Saving Effects/amps: Values/names (Lastly, something that so many people have asked for, and it really wouldn't be difficult to do or take up much more space on the device. Being able to save presets for effects. Like if I always dial in a certain set up for an amp, but I want to use it on a different rig, I could save a preset of that particular amp/effect and name it whatever I wanted. It could also help, if I set up an amp to try to replicated a different amp that's not modeled on the helix, I could save "my own amp" without having to bug you guys about adding a new effect or amp. I could make one of the fuzzes sound like a russian version of the big muff pi and call it "big muff pi-r" and always be able to find it in my effects..
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macOS 11 Big Sur/Intel Chip Compatibility
Line6Tony posted a article in Operating System-specific Information
日本語は下記をご覧ください Voir ci-dessous pour le Français Siehe unten für Deutsch Vea abajo para Español Vedi sotto per l'italiano Line 6 Software Compatibility With macOS 11 Big Sur The following applications have been tested for general compatibility with macOS 11 Big Sur running on Intel CPU systems, with no issues found. Helix Native HX Edit Line 6 License Manager Line 6 Updater Echo Farm Amp Farm Hardware Drivers FBV Control POD Farm 2.5 POD Go Edit POD HD Edit POD HD Pro Edit POD HD Pro X Edit POD HD300 Edit POD HD400 Edit POD HD500 Edit POD HD500X Edit Powercab Edit Spider IV Edit Spider V Remote Spider Valve MKII Edit Workbench HD Additionally, the Apple Silicon M1 chip compatibility KB article lives here. We encourage anyone having issues with our software to contact our support staff at www.Line6.com/company/contact. Line 6ソフトウェア製品のmacOS 11 Big Surとの互換性情報 以下のアプリケーションのmacOS 11 Big Surとの互換性を検証し、問題なく動作することを確認しています。 Helix Native HX Edit Line 6 License Manager Line 6 Updater Echo Farm Amp Farm Hardware Drivers POD Farm 2.5 POD Go Edit POD HD Edit POD HD Pro Edit POD HD Pro X Edit POD HD300 Edit POD HD400 Edit POD HD500 Edit POD HD500X Edit Powercab Edit Spider IV Edit Spider V Remote Spider Valve MKII Edit Workbench HD Line 6ソフトウェア製品との互換性で問題が生じている場合は、www.Line6.com/company/contactへアクセスし、サポートスタッフまでお問い合わせください。 Line 6サポートチーム Compatibilité des logiciels Line 6 avec macOS 11 Big Sur La compatibilité générale des applications suivantes a été testée avec macOS 11 Big Sur et aucun problème n’a été détecté. Helix Native HX Edit Line 6 License Manager Line 6 Updater Echo Farm Amp Farm Hardware Drivers POD Farm 2.5 POD Go Edit POD HD Edit POD HD Pro Edit POD HD Pro X Edit POD HD300 Edit POD HD400 Edit POD HD500 Edit POD HD500X Edit Powercab Edit Spider IV Edit Spider V Remote Spider Valve MKII Edit Workbench HD Nous invitons toute personne qui rencontrerait des problèmes avec nos logiciel à contacter notre service d’assistance à l’adresse www.Line6.com/company/contact. L’équipe d’assistance Line 6 Line 6-Software-Kompatibilität zu macOS 11 Big Sur Folgende Anwendungen wurden auf ihre allgemeine Kompatibilität zu macOS 11 Big Sur getestet. Dabei wurden keine Probleme festgestellt. Helix Native HX Edit Line 6 License Manager Line 6 Updater Echo Farm Amp Farm Hardware Drivers POD Farm 2.5 POD Go Edit POD HD Edit POD HD Pro Edit POD HD Pro X Edit POD HD300 Edit POD HD400 Edit POD HD500 Edit POD HD500X Edit Powercab Edit Spider IV Edit Spider V Remote Spider Valve MKII Edit Workbench HD Dennoch möchten wir alle Anwender, die Probleme mit unserer Software haben, bitten, sich unter www.Line6.com/company/contact an unsere Support-Abteilung zu wenden. Ihr Line 6 Support-Team Compatibilidad del software de Line 6 con macOS 11 Big Sur Se ha probado la compatibilidad general de las aplicaciones siguientes con macOS 11 Big Sur y no se han encontrado problemas. Helix Native HX Edit Line 6 License Manager Line 6 Updater Echo Farm Amp Farm Hardware Drivers POD Farm 2.5 POD Go Edit POD HD Edit POD HD Pro Edit POD HD Pro X Edit POD HD300 Edit POD HD400 Edit POD HD500 Edit POD HD500X Edit Powercab Edit Spider IV Edit Spider V Remote Spider Valve MKII Edit Workbench HD Si se presenta algún problema con nuestro software, lo invitamos a que se ponga en contacto con nuestro equipo de atención al cliente en www.Line6.com/company/contact. El equipo de atención al cliente de Line 6 Compatibilità del Software Line 6 con macOS 11 Big Sur È stata testata la compatibilità delle seguenti applicazioni con macOS 11 Big Sur, non è stato riscontrato nessun problema. Helix Native HX Edit Line 6 License Manager Line 6 Updater Echo Farm Amp Farm Hardware Drivers POD Farm 2.5 POD Go Edit POD HD Edit POD HD Pro Edit POD HD Pro X Edit POD HD300 Edit POD HD400 Edit POD HD500 Edit POD HD500X Edit Powercab Edit Spider IV Edit Spider V Remote Spider Valve MKII Edit Workbench HD Invitiamo chiunque rilevi problemi con il nostro software a contattare il nostro staff di supporto su www.Line6.com/company/contact Lo Staff di Supporto Line 6 -
Hi guys, does anybody have problems with high pitched background noise since the latest update ?
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Relay G10T v1.06 Firmware Addendum and Information
Line6Tony posted a article in Relay/XD-V Digital Wireless
Important Information About the G10T Transmitter · The recommended charging temperature range of the G10T Transmitter is specified as 50° F to 86° F (10° C to 30° C). · The recommended operating temperature range of the G10T transmitter is specified as 32° F to 122° F (0° C to 50° C). · Line 6 recommends charging the G10T transmitter at least every 6 months, based on best practices for lithium-ion batteries. · The functionality for Yamaha THR10II Wireless and THR30II Wireless users to update the G10T to version 1.06 firmware is also available. · For G10T transmitters on firmware version 1.06, LED behavior is now as follows: G10T Transmitter (Docked in G10/G10S Receiver, POD Go Wireless, Spider V amp or THR10II/THR30II/THR30IIA Wireless amp) LED State Condition Red (slow flash) Charging, less than 30 minutes battery time remaining * Green (slow flash) Charging, more than 30 minutes battery time remaining * Green (solid) Fully charged † Dim Red/Pink, may turn off G10T is not docked properly – Try un-docking and re-docking 5-10 times Red (three quick flashes, repeating) G10T charging has stopped due to exceeding supported temperature. Charging will resume after 5 minutes at 50° F to 86° F (10° C to 30° C) ‡ Orange (solid) Docked and connected to Mac or PC, firmware update in progress Off Receiver not powered (G10T enters sleep mode after 4 minutes if receiver power is disconnected) G10T Transmitter (Connected to Instrument) LED State Condition Green (solid) Transmitting, more than 30 minutes battery time remaining Red (slow flash) Transmitting, less than 30 minutes battery time remaining Off Connected to an instrument but not enough battery to transmit § or Removed from instrument * All values stated for amount of battery time remaining are approximate, and the exact amount of battery time remaining when an LED state is indicated may vary slightly between charges. When the G10T flashes red, it may have up to 60 minutes of battery time remaining. † If the G10T reaches a full charge (solid green) and remains docked, the G10T LED may eventually flash green again. This is expected behavior as the G10T may discharge slightly after reaching a full charge, and its LED may then flash green until it again reaches a full charge. ‡ If the charging lockout indication continues for over 10 minutes, please stop charging and try again in a cooler environment condition. § When the G10T has insufficient power to transmit, its LED may indicate a pattern of five quick red flashes when connected to an instrument and audio is detected. This is expected behavior. G10 Receiver (G10T Transmitter docked) LED State Condition White (solid) G10T charging or fully charged White (flicker) System has auto-scanned and is changing its channel Red (flash) G10T not docked properly – Try undocking and redocking Pink (pulse) Connected to Mac or PC, Line 6 Updater open Pink (solid) Connected to Mac or PC, firmware update in progress Off No power to receiver G10 Receiver (G10T Transmitter un-docked) LED State Condition White (solid) G10T transmission received, more than 30 minutes of runtime Red (slow flash) G10T transmission received, less than 30 minutes of runtime White (pulse) Receiver on but no G10T transmission received White (flicker) G10T transmission dropout (RF mute) Off No power to receiver G10S Receiver (G10T Transmitter docked) LED State Condition Battery LEDs Green (cycle 1-2-3) G10T charging 3 Green LEDs (solid) G10T fully charged RF LEDs 3 Red LEDs (solid) More than 75% interference (not usable) 2 Red LEDs (solid) 50% interference (usable, but only for short range) 1 Red LED (solid) 25% interference (usable, also indicates G10S power on) Battery LEDs Off RF LEDs On Battery LEDs – Off RF LEDs – Red (cycle 3-2-1) G10T not docked properly – Try undocking and redocking Battery LEDs – Off RF LEDs – 3 Red LEDs (solid) Connected to Mac or PC, Line 6 Updater open All LEDs Off No power to receiver G10S Receiver (G10T Transmitter un-docked) LED State Condition Battery LEDs 3 Green LEDs (solid) G10T transmission received, more than 4.5 hours of runtime 2 Green LEDs (solid) G10T transmission received, more than 3 hours of runtime 1 Green LED (solid) G10T transmission received, more than 1.5 hours of runtime 1 Red LED (solid) G10T transmission received, more than 30 minutes of runtime 1 Red LED (flash) G10T transmission received, less than 30 minutes of runtime RF LEDs 3 Green LEDs (solid) G10T transmission received, good signal strength 2 Green LEDs (solid) G10T transmission received, average signal strength 1 Green LED (solid) G10T transmission received, poor signal strength 3 Red LEDs (solid) No G10T transmission received, more than 75% interference (not usable) 2 Red LEDs (solid) No G10T transmission received, 50% interference (usable, but only for short range) 1 Red LED (solid) No G10T transmission received, 25% interference (usable, also indicates G10S power on) Red (cycle 3-2-1) G10S channel knob has been changed from its setting since G10T was last docked All LEDs off No power to receiver -
Hi. I'm having trouble with my Helix Control. When i booted my rack unit up yesterday, the control also booted up in LCD Test mode. It switches between this and Update mode but never reverts back to presets. The rack is recognising this as having not been updated. I clicked update but it does nothing and just keep repeating, asking to update. I can't seem to get it out of the test mode so any help would be greatly appreciated. Thanks. Picture for reference
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Hi folks, I bought my Helix in 2017 and despite playing with it for a while, I had to move countries and it had been sleeping in my office for a long time now. Yesterday I decided to pick it up again and do some playing/recording. Its firmware was version 2.21 then and I upgraded it to 2.92 using the latest Helix Edit app. It all went well, but I'm surprised it went "too well", actually: the instructions mentioned my user presets would be erased during the upgrade, but they didn't! I can still find and use them after the upgrade, which included the big overhaul from version 2.80. The fact that I could already find those presets held me back from importing my backup after the upgrade. So the question is: should I factory reset the Helix after the update, and THEN import the backup? By doing so, is there a risk of the new factory presets of the current firmware be replaced by the old ones of the backup, or only my user presets will be reapplied? By the way, my old "Helix" app is still there lingering on my PC alongside the new "Helix Edit" app. Can I safely uninstall the "Helix" app and only use the "Helix Edit" app from now on? And if I do need to factory reset, can I confirm that it's by turning it on while pressing switches 9 and 10? Sorry if all of this is repeated, but I couldn't find a direct answer to these questions because I'm a noob. Best regards to all.
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USB connectivity is a common issue with a failed update process: Make sure to check all cable connections, and USB ports for proper connectivity. The Pod Go should be connected directly to the laptop or computer with USB 2.0. No hubs or secondary connections. If it's a desktop computer (standing tower), then you may need to connect to the back of the computer near the power source. Proper USB 2.0 ports will provide enough USB bus power for your POD update. For Windows PC users: with all newer updates, it's always helpful to install the latest Pod Go Edit software FIRST, before you continue. This will include the latest Pod Go drivers for proper USB connectivity. Download here: https://line6.com/software/ 1. Disconnect the USB cable connecting the POD Go to the computer. 2. Boot the unit into "Update Mode" Press and hold PAGE > (page right) and then power on POD Go 3. Reconnect the POD Go to the computer, preferably trying a different USB port than before. 4. Launch Line 6 Updater. 5. If POD Go connects, it will appear in DFU Update Mode and you will have to select POD Go from the list. 6. If the unit does not connect, close Line 6 Updater, connect to a different USB port on the computer, preferably with a different USB cable as well, and relaunch Line 6 Updater. 7. If the unit then connects, reinstall the firmware. 8. If the unit does still not connect, there may be a configuration issue with the computer. Please try a different computer. Another common solution: If you're having trouble installing the latest update in Line 6 Updater, you may want to revert back to the previous update version. Install firmware 1.40, and then once the Pod Go is booted up again - install Pod Go 2.01 firmware with Line 6 Updater.
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Here are the common button combinations for POD Go when attempting a factory reset or troubleshooting. To perform any of these, start with the POD Go turned off, then flip on the power switch while holding down the buttons below for 5-8 seconds. It's helpful to have your presets backed up or saved to your PC or Mac computer, before performing a factory reset. C & D - Factory Restore (Restores all factory settings) A & B - Clears Everything (Clears all presets, factory settings will not load) PAGE > - Update mode (helpful for any interrupted or failed updates) If your POD Go is booting up in Demo Mode (shown on display screen during power up), see below to resume normal mode: Hold down Bank/Preset Down and "D" footswitches during power up
